Base Services & Facilities

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Services: A-E

Scott AFB Base Services and Facilities Services A-E


The air passenger terminal provides all information for space-available travel. Customers may obtain recorded flight information by calling 256-1854. For questions about space-available travel, call 256-3017. Hours are 7:30 a.m. to 4:30 p.m. Monday through Friday. WingGate Travel provides customer information and tickets for government official travel only. Customer service hours are 7:30 a.m. to 4:30 p.m. Monday through Friday, and ticketing hours are 7:30 a.m. to 4:30 p.m. After-hours ticketing can be reached by calling 877-627-5801. Closed all federal government holidays. WingGate Travel can be reached at 618-256-5397 or

The TMO Passenger Travel section takes care of all permanent change of station and international temporary duty flight arrangements. Ticketing hours are 7:30 a.m. to 4:30 p.m. Monday through Friday (except federal holidays). TMO Passenger Travel can be reached at 256-5785. The base passenger terminal facility is in Building P-8 on the corner of Heritage Drive and Hangar Road.


The Airman & Family Readiness Center is a service organization for service members and their families, Guard, Reserve, retirees and DOD employees. The A&FRC assists individuals and families with adapting to the changes and demands of military life. The focus is on readiness in every service area to include relocation, military child education, support to families with special needs, transition, spouse employment, personal and family readiness, personal and work life, personal financial readiness, Air Force aid and casualty affairs.

Educational workshops and seminars are offered for many service areas. Relocation assistance service provides information about Scott AFB, the local area and bases all around the world. Newly arrived personnel are required to attend Newcomer’s Orientation (one-stop in-processing) held at the A&FRC. Spouses are encouraged to attend Spouse Link, designed to acclimate spouses to the base and community. The Loan Closet is available to lend kitchen items, small appliances and various electronic items to military and civilian members on PCS orders. Information about schooling options and assistance with meeting special services needs for school-aged children is available by contacting the school liaison officer at 256-9595. Additional support is available to families with special needs through the Exceptional Family Member Program — Family Support. EFMP-FS includes support, education, information and referral to non-medical community and on-base resources. The EFMP-FS Coordinator can be reached at 256-8668.

Transition Assistance Services provides services and benefits to equip separating and retiring military and civilian personnel and their families with the skills and knowledge for re-entry into the private sector. The Discovery Center offers services and resources to assist with career development, job searches and local job market information. Spouse employment information and announcements, resume and skill development, and career exploration tools are available to help spouses conduct successful job searches.

Scott boasts an active unit-based Key Spouse network of spouses trained and ready to meet the needs of families during all types of mission-related family separations. Personal Financial Readiness Services offers information, education and personal financial counseling. Casualty Assistance Services assists retiring AF members with Survivor Benefit Plan information. Assistance is also provided to active duty, retirees and dependents on any benefits in the event of the loss of a loved one.

The A&FRC is in Building 1650, 404 W. Martin St. Hours are 7 a.m. to 4 p.m. Monday through Friday. For more information, call 256-8668.


The American Red Cross is a trusted, global movement of people who provide training, assistance, relief and help others to avoid and cope with disasters and other emergencies. Service to military families is an integral part of the Red Cross mission. Services at Scott include 24-hour emergency communications between military members and their families separated by distance. Additionally, training is available through disaster education classes and health and safety courses including adult and infant/child CPR, first aid, lifeguarding, water safety, baby-sitting and automatic external defibrillator.

Volunteers play a key role in delivering Red Cross services. As a result, the scope of volunteer opportunities at Red Cross is almost endless. Volunteers may use job skills they already have or learn something completely new. Volunteers can be found throughout the base working in the main office, at the 375th Medical Group, at the swimming pool, instructing courses and at monthly blood drives. Throughout the St. Louis Area Chapter, base personnel have the opportunity to serve the Red Cross throughout the St. Louis metro area. Additionally, the American Red Cross offers a Summer Youth Program for teens and a free dental assistant training program. The American Red Cross is in Building 21 at 411 POW/MIA St. Office hours are 8:30 a.m. to 4:30 p.m. Monday through Friday. For daytime and after-hours emergencies, call 256-1855 and use option 1. For routine Red Cross business, call 256-1855 and use option 2.


The Arts and Crafts Center, in Building 1989 on Ward Drive, features a frame shop, gifts and awards shop, self-help auto repair facility and a 24-hour, four-bay car wash. The awards shop can provide you with an appropriate plaque or gift idea for awards ceremonies, retirements or special occasions. The custom frame shop offers a large selection of framing and matting and has a do-it-yourself area for customers that have taken the framing class. The auto hobby shop offers flat stalls, lifts, a paint booth, a welding room and various services such as air conditioning, radiator and transmission flushes and wheel alignments. Our highly trained staff is available to offer advice on many repair problems. The car wash is open 24/7 and features an automatic touchless wash system along with three wand bays with foaming brushes and vacuums. The car wash is directly behind the Arts and Crafts Center. The Arts and Crafts Center also provides a variety of instructional classes such as dance, painting, framing, pottery, auto maintenance, sewing, foreign language, guitar and cooking classes. Class schedules and registration are available online at For more information, call 256-4230.


Chapel 1 (Building 1620) is on Ward Drive. It has a 500-seat sanctuary and houses the office of the wing chaplain, superintendent chapel operations, deputy wing chaplain, chaplains, a civilian Roman Catholic priest and support personnel. The Chaplain Corps establishes and implements religious ministries pursuant to the First Amendment to the Constitution and provides pastoral care, unit visitation, confidential counseling, worship services and religious education to all U.S. Transportation Command, Air Mobility Command, 18th Air Force, 375th Air Mobility Wing and all tenant units’ military and civilian personnel and families assigned to Scott AFB, Illinois.


This par 72, 18-hole course, on the east end of the flight line, features beautifully landscaped and well-maintained fairways, practice putting and chipping greens, and a driving range. Golf clubs, lockers and electric carts are among the variety of items available for rent. The pro shop is well-stocked with quality apparel and an extensive line of golfing equipment. Minor club repair, to include re-gripping and custom fitting, is also offered.

The Snack Bar and Lounge is open year-round offering cafeteria-style breakfast and lunch. The main dining area and upstairs meeting room, with adjoining deck, are available for banquets, meetings and catered functions. Golfing events, holiday tournaments, intramural golf leagues and various organizational golf outings make Cardinal Creek a busy place. Address is 1192 Golf Course Road, Building 1192. The Pro Shop is open 6:30 a.m. to 6:30 p.m. Reserve your tee time at For more information, call 744-1400.


Scott’s Child Development Program offers weekly and hourly care for children ages 6 weeks to school age in either of the two centers. The Scott Child Development Program is accredited by the National Academy of Education for Young Children and certified by the Air Force Child Development Program.

These organizations verify that children enrolled in these programs are receiving quality child care at reasonable rates with nutritious meals and appropriate activities. Scott child development centers are in Buildings 1805 and 1807. For more information on center-based care, call 256-2375/2669.

Scott also has an extensive Family Child Care program that provides care options for families desiring a home environment. Each FCC home provider is trained by FCC coordinators prior to being allowed to provide care. All FCC homes are licensed and must meet the standards established by the Air Force. The FCC main office is in Building 386. For more information on the FCC Program, call 256-8156.


The Nightingale Inn Dining Facility is in Building 1800 and serves breakfast, lunch and dinner Monday through Friday. Brunch and supper are served on weekends and holidays. Tasty, nutritious food is served to all enlisted personnel and those on temporary duty status to Scott. Permanent party officers are not authorized to use the facility. Retirees are authorized to use the dining facility, for dine- in only during Retiree day, Thanksgiving and Christmas.

The Flight Kitchen provides flight meals for those departing Scott. Orders can be placed at the passenger terminal when checking in. Ground meals are available for those unable to attend meals at the dining facility due to mission requirements.

Additionally, the Grab ‘N Go serves quality nutritious meals to authorized customers on the go from 6 to 8 p.m. daily. A separate entrance is on the north side of the building. For more information, call 256-2909.


Whether you are a current permanent Air Force employee or you are an external applicant, please visit for civil service job opportunities at Scott AFB. For information on working for the Air Force as a civilian employee, please visit All recruitment is completed through Air Force Personnel Center at Randolph, Texas.

Employees of Non-Appropriated Fund activities are hired through the NAF Human Resource office in Building P-10, Room C-100. HRO is open 8 a.m. to 3 p.m. Monday through Friday. For more information on how to apply, visit and, stop by HRO or call 256-3831.

Other sources of information include the job service offices of the Illinois State Employment Service and various private employment agencies listed in the yellow pages of the telephone directory. Volunteer positions are available through the American Red Cross, Officers’ and Enlisted Spouses’ Clubs, Family Services and the Airman and Family Readiness Center.


The Army and Air Force Exchange Service at Scott is staffed by more than 300 highly motivated people, many of whom are family members of service members.

The Exchange complex is a 119,811-square-foot facility next to the Commissary. Hours are 9 a.m. to 8 p.m. Monday through Saturday and 10 a.m. to 6 p.m. Sunday. The Exchange hosts a full food court including Domino’s Pizza, Taco Bell, Charley’s and Panda Express.

The complex provides specialty shops operated by several vendors including roving concessions, a coffee shop, alterations and dry cleaning, optical shop, barber and beauty shops, and florist.

The Exchange Shoppette offers ready-to-eat food and beverages, fuel pumps, movie rental, Firestone Auto Care Center, Snack Avenue and Class Six store. The Shoppette is at West Birchard Street and Ward Drive. Additionally, the Exchange operates a Burger King at West Birchard Street and Martin Street.

The Global Reach Grill, in the Air Mobility Command Headquarters, offers breakfast and lunch and includes menu items from Anthony’s Pizza and American Eatery. An American Eatery food concept is in the Air Force Network Integration Center.

The Exchange also provides oversight for Joe’s Asian Cuisine, which provides Chinese and Filipino cuisine, in the Defense Information Technology Contracting Organization building. Pickup and delivery is available.

A Military ID card is not required to purchase single-serving food items at the Shoppette or at any Exchange food facility.

For more information on the Scott AFB Exchange, call the Exchange general manager’s office at 744-0700.

The AAFES is a joint command and is directed by a board of directors which is responsible to the secretaries of the Army and the Air Force through the service chiefs of staff. The Exchange’s mission is to provide authorized patrons with merchandise and services as well as to generate non-appropriated fund earnings as a supplemental source of funding for military Morale, Welfare and Recreation programs.

Services: F-R

Scott AFB Base Facilities and Services Services F-R


The Fitness Center, in Building P-6, and the James Sports Center, in Building 1987, offer Team Scott a variety of fitness equipment and programs to meet and maintain fitness goals.

The Fitness Center boasts a variety of training equipment including free weights, weight machines, as well as cardiovascular exercise equipment, including several models of stationary cycles, stair-climbers, treadmills and more.

If working out on equipment is not your style, try an aerobics class or walk or jog the three-lane indoor track. After exercising, relax in the coed sauna. Locker rooms are complete with showers and daily use lockers.

The Fitness Center also offers ongoing programs to include special events and runs. Additionally, there is a 6.5-mile jogging path that starts at the Fitness Center and goes around the flight line. For more information about the Fitness Center, call 256-1218.

The James Sports Center provides intramural and recreational sports for men and women. The facility includes a track with new turf that can be used all year, basketball and volleyball court, racquetball courts, cardio-vascular equipment and a full line of Hammer Strength training machines and free weights.

The James Sports Center boasts a family cardio room with indoor playground for parents of children ages 6 weeks to 12, men’s and women’s locker rooms and a coed sauna. Additionally, softball diamonds and tennis courts are available for use outside the complex. For more information about the James Sports Center, call 256-4524.


Information, Tickets and Tours, in Building 1650, offers vacation theme park tickets, including Disney World, Disneyland, Universal Studios and SeaWorld at a surprisingly large discount, as well as tickets to local attractions including Six Flags, the City Museum, Wehrenberg Theaters, Raging Rivers, Holiday World, Silver Dollar City and White Water.

ITT participates in the Military Ticket Voucher Program to extend savings for a wide array of hotels, attractions and shows in the Branson, Missouri, area and throughout the U.S.

Other event tickets include Fox Theatre (Broadway series and off-Broadway series only), NASCAR, Blues hockey games, Rams football games and family events at the Scott Trade Center. Entertainment coupon books are available from August to December.

Are you ready for a break? Stop by and get your tickets to fun. For more information, visit, stop by or call 256-5919.


The base library’s mission is to meet the educational, organizational and recreational requirements of the base community and to always encourage general browsing.

Managing a collection of more than 50,000 titles, the library’s professional and friendly staff can assist with information needs from reference questions to the selection of current best sellers. Additionally, the library has collections of audiobooks on CD and MP3, Playaways, DVDs and music CDs. Also accessible are more than 100 periodicals and newspapers, including popular business and professional materials.

The library’s Integrated Library System allows patrons to search the collection by author, title or subject in the online catalog. This system provides access to the collections of other libraries for expedient interlibrary loans.

The library supports the Professional Military Reading Program, professional military educational curriculums and college classes offered on base. Instructional and recreational programming for adults is also available.

The children’s room houses more than 7,000 books and movies. Stop by and watch the train as it travels overhead. Programming for children includes preschool story times, a summer reading program, family story events and after-school activities.

In the computer lab, personal computers are provided for word processing, PowerPoint and spreadsheets. Internet access is available for email and access to many research databases. Other services include laser printers, a scanner, a photocopier and Wi-Fi.

The library is in Building 1940. For more information, call 256-5100.


Items available: The Loan Closet offers inbound and outbound personnel with a temporary loan of household items before the arrival or after pick up of their household goods. The Loan Locker has the following items available for loan: mats and playpens for sleeping, folding tables and chairs, dish packs, cookware sets, coffee makers, small TV/DVD combos, microwaves, irons and ironing boards, and vacuum cleaners.

How to borrow: Stop by the Airman & Family Readiness Center, Building 1650, with a copy of your orders. The Loan Locker is in the Airman & Family Readiness Center. The Loan Locker is open 7:30 a.m. to 3:30 p.m., Monday through Friday. Items are available to loan for up to 30 days. Extensions are available on a space-available basis. For more information, call DSN 312-576-8668 or 618-256-8668.


The Postal Service Center and U.S. Postal Service are in Building 1650.

The PSC, open 11 a.m. to 5 p.m. Monday through Friday and noon to 2 p.m. Saturday, provides services to all military members living in the base dormitories, on TDY and new arrivals in temporary housing status who have no other means of receiving personal mail. For more information, call 256-2956 or email

A branch office of the Belleville USPS provides postal services for military and civilians, including box rentals, money orders, stamps and delivery of personal mail to base housing residents. The post office is open 9 a.m. to 4 p.m. Monday through Friday and 9 a.m. to noon Saturday. For more information, call 256-5942. Regardless of rank or housing assignment, all incoming personnel are requested to in-process through the PSC to ensure any mail that has been held there is received.


Outdoor Recreation (ODR), in Building 3176 on East Drive, offers a wide variety of recreational services and programs for leisure time enjoyment.

The equipment rental program includes everything from camping, sports, garden and party equipment to boats, power tools, travel trailers and bouncy castles. Those holding government identification cards, including civilians and retirees, are eligible to rent these items. A nominal fee is charged for all rented equipment.

ODR’s exciting year-round adventure program offers family fun for all ages and includes caving, fishing, pheasant hunting, backpacking, rock-climbing, hiking, camping and more. Unique local excursions such as bald eagle watching, scuba and sky diving, Hidden Valley skiing or extended weekend trips to the Wisconsin Dells are also available.

ODR also offers an aquatics program that includes a swimming pool, swim lessons available for all ages, and the Scott Sharks swim team where children can make new friends just by joining.

ODR hosts a variety of events throughout the year including an open house, family swim parties and more.

RV storage, monthly yard sales, picnic pavilion rentals, NAF resale area, POV resale lot, FamCamp, garden plots and base fishing permits for Scott and Cardinal lakes are also available. For more information, visit or call 256-2067.


Regions Bank is at 406 Ward Drive next to the Shoppette and offers an array of products and services ranging from mortgage loans to financial planning.

Regions Bank provides access to a variety of banking services 24/7 online. From their website, customers can view account balances for checking, savings, CDs, IRAs and loans. Customers may also transfer funds, pay bills, review electronic statements, research detailed account history, view check images and much more.

The Scott location is open 9 a.m. to 5 p.m. Monday through Friday. For more information, call 744-1144 or visit


The Retiree Activities Office serves as a liaison between base functions and over 26,000 military retirees in the Scott area. Each fall, the 375th Air Mobility Wing Commander hosts a Retiree Appreciation Day.

Active-duty and retired volunteers are trained to provide information on current Air Force and Scott events and help retirees find the offices and facilities to answer their questions and respond to their needs. The Scott Retiree Activities Office is in Building P-10, Room B-207. The office is open 9 a.m. to 3 p.m. Monday through Friday except for federal holidays and military down days. For more information, call 256-5092 or visit

Services: S-Z

Scott AFB Base Services and Facilities Services S-Z


There are many public and private schools in the area serving federally connected children of Scott personnel. Children of sponsors who live on base attend Mascoutah District 19 schools. Both on and off base, your child’s school will be determined by where you live. Information about area schools is available through the Scott AFB website by selecting “Newcomers” under the Library tab at the top.

There are many unique issues for federally connected students transitioning to new schools. To make an informed decision, choose a home within the boundaries of a school district that will support your child’s academic and psychosocial emotional needs. Once you have secured a place to live, visit the home page of your school to find out starting dates, events, vacations and more. Be aware of two military- specific school code allowances:

  • If you live in temporary quarters and have proof that you will live in a particular school district within 60 days, your child may attend school in that school district without having to pay out-of-district tuition;
  • If you live off base and must move on base due to military orders, your child may continue to go to school in your original school district for the duration of those orders. For more information, contact the Scott School Liaison Officer at 256-9595.


The Scott Event Center provides a place for Team Scott to unwind while enjoying great food and entertainment for lunch, dinner or special events. The Scott Event Center offers several venues for hosting special functions such as office or squadron parties, retirements, conferences and even wedding receptions; all may be scheduled through our professional catering department.

The Event Center features the Heritage Lounge, Twinning Room, Corporal Scott Room, a large ballroom, Student Union Cafe (in the Education Center) and the Flagship restaurant, Zeppelins Food and Drink. Every Friday it offers “Happy Hour,” a social time that includes free food to all guests, and the first Friday of every month it offers “First Friday,” which features live entertainment and free food to all guests.

Its famous brunch is served 10 a.m. to 1 p.m. on the second Sunday of each month (with the exception of special brunches served on Easter, Mother’s and Father’s days, Thanksgiving and the Sunday before Christmas).

Zeppelins offers casual dining in a modern contemporary ambience with a fresh, healthy menu that fits all lifestyles and budgets. Along with great food and discounted prices for members, it offers karaoke, fight and game nights, football frenzy (11 a.m. to 5 p.m. Sundays during the regular NFL season), live music and weekly club card drawings.

Log on to for more information on the Scott Event Center. The Scott Event Center is just inside the Shiloh Gate, in Building 1560. Call 256-5501 for more information, reservations and arrangements.


Scott Credit Union is a not-for-profit, full-service financial institution owned and operated by its members. Services offered include but are not limited to: savings and checking accounts, individual retirement accounts, share certificates, money market accounts, vehicle and signature loans, mortgages and home equity loans, and credit cards.

Members can use the Member Service Center by calling 618-345-1000 or 800-888-4728. Members may now receive service via email by emailing

Scott Credit Union is open to anyone who lives or works in Madison, St. Clair, Monroe, Randolph, Perry, Franklin, Jefferson, Washington, Clinton, Marion and Bond counties in Illinois and anyone who lives or works in St. Louis County, Missouri. It is also open to anyone who is active or retired military of Scott AFB, including reserve components and civilian employees or retired civilian employees of the U.S. government. Scott Credit Union has 15 area locations: Scott AFB, Caseyville, Collinsville, East Belleville, West Belleville, Edwardsville (two locations), Fairview Heights, Highland, Mascoutah, Millstadt, O’Fallon, Troy, Waterloo and Wood River.

For details on opening accounts at Scott Credit Union and for ATM locations at Scott AFB, visit, call 800-888-4728 or stop by any of the credit union’s branches.


The Scott Lake recreation area includes pavilions, tables and barbecue grills and offers ample opportunities for fishing, hiking, biking and other outdoor activities. The lake is stocked with perch, catfish, crappie and bluegill. Canoes and kayaks are available for rent during the summer through Recreation Equipment Rental. Scott Lake recreation area hours are from dawn to dusk.

This beautiful lake is popular with base residents and FamCamp visitors. To make reservations, call Outdoor Recreation at 256-2067 or visit


The Scott Spouses’ Club is open to spouses of enlisted and officer members (active duty, Reserve or Guard), current or retired, and government civilians. SSC members serve on advisory boards for the Base Exchange, Commissary, Red Cross, Scott Club and Medical Center. Members also donate their time and talents to the Red Cross, the Airman and Family Readiness Center, Family Services, the Thrift Shop and Airman’s Attic. The SSC also supports members with various social activities. Their main purpose is to raise money to give back to the base and community and fund its Scholarship Program for Military Dependents. For more information, please visit


The Stars and Strikes Bowling Center, in Building 1934, features 24 lanes, automatic scoring and pin spotter systems, a pro shop equipped to care for all bowling needs, and great birthday and group event packages. Individual and group lessons are available.

Open bowling, organized leagues, tournaments and youth leagues make the center entertaining for the entire family. The American Bowling Congress sanctions both the leagues and lanes.

The Bowling Center Grille provides fast, quality sandwiches, salads, soups, hamburgers and other delicious items for sit-down dining or phone-in and takeout orders. For more information, call 256-4054.


This cafe, attached to the Education & Training Center, is designed to support students, faculty and the base community with a full-scale cafe featuring Starbucks Coffee, salads, wraps, pastries and more.


The base pool is operated by Outdoor Recreation and is open between Memorial and Labor Day weekends for all Scott personnel, retirees, family members and guests. Qualified water safety instructors also offer group swim lessons throughout the summer.

For more information or to schedule a private party, visit or call 256-2067.


A wide range of low-cost items, including clothing, furniture, recreational equipment and toys are available through the Thrift Shop in Building 700. These items are sold on consignment from service members, retired members and their families.

The Consignor Thrift Shop Committee is operated by shop volunteers from the Officers’ and Enlisted Spouses’ Clubs and retired members. All proceeds go to worthy activities both on and off base, through the Welfare Committees of these clubs.

Consignment hours are 10 a.m. to noon Tuesday, Thursday, Friday and the first and third Saturday of each month. Military in uniform can consign 10 a.m. to 12:30 p.m. Tuesday, Thursday and Friday and 10 a.m. to noon Saturday. Sales hours are 10 a.m. to 2 p.m. Tuesday through Friday and the first and third Saturday. The shop is closed on federal holidays. For more information, call 744-9441.


The Veterinary Clinic, in Building 856 on South Drive, provides limited health care for Scott family pets. Although the clinic is not able to treat family pets in need of emergency care, the outpatient services include vaccinations against rabies, distemper and other viral diseases affecting cats and dogs. Spays and neuters, X-rays, minor surgical procedures and dentals are performed in the clinic on a space-available basis. Assistance for overseas pet travel requirements is available. Local county licensing paperwork can also be obtained.

Clinic personnel can perform diagnostic testing, provide treatment for external and internal parasites, conduct annual wellness exams or examine and treat ill patients. Deworming, health certificates and consultations are also available.

The clinic carries a limited supply of over-the-counter pet care products including shampoos, vitamins/supplements and dental supplies. It also carries prescription flea/tick/heartworm preventatives. The clinic charges a reduced fee for services offered and products that are purchased.

All animals are seen by appointment only. For more information or to make an appointment, call 618-256-3989/5452.

Find the clinic on Facebook at


The Youth Center is in Building 4780 at 4691 Patriots Drive, across from Scott Elementary, and offers a broad range of activities, both directed and self-directed, for ages 5 to 18.

The center provides for a wide variety of interests, including tae kwon do, ballet, tap, gymnastics, piano lessons, sports and fitness, open recreation and many special events. The sports program includes T-ball, baseball, softball, soccer, basketball and gym hockey. Clinics and classes are held for volunteer coaches and officials. Special activities include dances, youth, teen and family talent shows, children’s theater, night hoops and many others. Open recreation is available for youth and teens Monday through Friday.

Child care for children ages 5 to 12 is provided through a Summer Fun Program and Before- and After-School Program on a pay-by-the-week basis. For more information, call 744-9862.

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