FORT DRUM


Welcome

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Garrison Mission

Fort Drum Welcome

Team Drum generates, rapidly deploys and sustains ready forces to meet national security requirements while caring for Soldiers, Families and Civilians.

Garrison Vision Statement

Team Drum is the Army’s installation and combat-ready force of choice for a resilient force standing watch over the nation’s security, ready to deploy globally in order to prevent, shape and win.

Website

Access Fort Drum’s website for more details on any subject area covered in this guide. You may also visit theFacebook page.

You've Arrived

Welcome to Fort Drum, New York. This is the home of the 10th Mountain Division (LI), with its supporting elements and many tenant units. The division has a strong legacy on an installation that celebrated its centennial in 2007. You and your Family are part of our history now. Your tour of duty here will be filled with adventure and challenges, and we’re sure you’ll find the resources you need to make you feel part of this community. If you need assistance, just ask!

Fort Drum is in northern New York’s “North Country,” which borders Lake Ontario, the St. Lawrence River, Canada, the Adirondack Mountains and Vermont. The tri-county area of Jefferson, Lewis and St. Lawrence surrounds the installation. The installation is in Jefferson County. There is a lot to see and do within the region; you only need to seek out your favorite activity or be willing to try something new.

Local Transportation

Fort Drum is approximately 70 miles north of Syracuse and 10 miles from Watertown. Most air travelers arrive via Hancock International Airport, Syracuse. Upon arrival at Hancock, look for signs that will lead you to the CPL Gregory J. Harris lounge where you will find information about contacting the Fort Drum Welcome Desk to arrange for transportation for in-processing Soldiers and Family members from the airport. For more information, call 315-772-7529/2107 or 800-661-7158.

The Watertown International Airport is just outside of Watertown and is about 20 minutes from Fort Drum. Free transportation for in-processing Soldiers and Family members from the airport can be arranged by calling 315-772-7529/2107 or 800-661-7158.

Bus service is available via Adirondack Trailways at 540 State St., Watertown. The service has scheduled trips throughout New York and some parts of Canada. For more information, call 800-776-7548.

Local bus transportation is available via the Watertown CitiBus, 245 Washington St., Watertown, 315-785-7772.

Fort Drum offers a dining facility shuttle bus daily. For schedule information, call 315-772-8060.

Reception, Reporting In

Fort Drum’s Directorate of Human Resources is responsible for 24-hour direct support reception operations for the division and post. The directorate provides reception and in-processing functions for incoming Soldiers and Families and ensures all Soldiers are in-processed in accordance with Army Regulation 600-8-101.

All Soldiers arriving here are assigned to a brigade in accordance with their orders. All active-duty Soldiers arriving for assignment must report to the Fort Drum Welcome Center, Clark Hall, for initial sign in and in-processing. Non-divisional Soldiers whose orders state “reception transient” will be given a final assignment immediately upon arrival to Fort Drum.

It is Fort Drum’s goal to have the Soldier signed in and greeted by their sponsor within two hours of arrival. Expanded in-processing consists of installation orientation, installation support activity in-processing, TA-50 issue and medical/dental readiness screening. The staff will assist in resolving any problems that may arise during in-processing.

Soldier in-processing will begin at your unit of assignment (Day Zero). You can expect to be greeted by your sponsor, meet your chain of command, have your housing or barracks needs taken care of and complete a variety of other tasks before returning to Clark Hall (Day One) and continuing with installation in-processing.

On Day One and continuing through to Day Eight of in-processing you will be attending a number of briefings during the installation centralized in-processing located in Clark Hall. These briefings will give you a wealth of information that you will need during your time at Fort Drum, as well as completing your finance paperwork related to your PCS move to Fort Drum. Some of the highlights of our in-processing period will involve: medical and dental in-processing, CIF equipment issue, a briefing by the 10th Mountain Division (LI) commanding general, a two-day Master Resiliency Training and Financial Readiness for both senior and junior Soldiers. You can expect to be done with in-processing within eight to 11 duty days at which time you are released to the control of your unit leadership.

If the staff can be of any assistance, do not hesitate to contact them at 315-772-7529/2107 or 800-661-7158.

In-Transit Emergencies

If an emergency arises while Soldiers are on their way here and the situation may prohibit a timely arrival, Soldiers must call the Fort Drum Welcome Center, 800-661-7158 or 315-772-7529. Any Soldier who cannot arrive on his or her report date and does not call may be considered absent without leave.

Sponsorship

Sponsorship is available to all Soldiers and Civilians reporting to Fort Drum and is mandatory for Soldiers in the rank of private (E-1) through colonel (O-6) and for Civilians in grades GS-15 and below. To request a sponsor, complete the Sponsorship Program Counseling and Information Sheet (DA Form 5434), completed while out-processing your losing installation. To find out the status of your sponsorship request or ask any questions about Fort Drum sponsorship, you may email the Fort Drum Directorate of Human Resources (sponsorship liaison) at usarmy.drum.imcom-atlantic.mbx.dhr-hq-mpd@mail.mil.

You may also contact the Fort Drum sponsorship liaison at: 315-772-9095; DSN: 772-9095; fax: 315-772-6045; DSN: 772-1351.

Youth Sponsorship

Youth sponsorship works to link youth in grades one through 12 who are moving to the Fort Drum area with a youth sponsor. A youth sponsor can make the move easier! Sponsors can provide:

  • Correspondence by email before the move.
  • Information about what Fort Drum Child, Youth and School Services has to offer.
  • Information about Fort Drum and the surrounding area.
  • Someone who knows what it’s like adjusting to a new place, a new school and new friends.
  • A means to make the transition and move easier.

This program is designed to ease the fears of teens transitioning to or from Fort Drum. Sponsors are matched with incoming teens based on gender, age and interests. The sponsors then serve as guides for incoming youth. They introduce the new arrival to others within their age group and grade level and to various activities.

Youth in the community who wish to sponsor an incoming youth must register with the Youth Sponsorship Program coordinator, have parental permission and attend required training. Being a youth sponsor helps build life skills and develops leadership. For more information, contact 315-772-8672/6717.

American Red Cross Armed Forces Emergency Service Center

877-272-7337

(This number is only to be used for emergencies that cannot wait until the next business day.)

Fax: 315-772-8876

Voting Assistance Office

315-772-5333

Clark Hall

Email: usarmy.drum.imcom-atlantic.mbx.drum-voting-assistance@mail.mil, drum-voting-assistance@mail.mil

The voting assistance office is the installation’s primary resource for the dissemination of voting information and materials. The office provides unit voting assistance officers with guidance, training, resources and forms needed to assist Soldiers. The office also provides information and materials directly to individual Soldiers, Family members and DOD Civilians. The goal of the voting assistance program is to ensure individuals are provided all the information and materials they need to exercise their right to vote.

Automated Operator, Phone Information

Fort Drum’s automated operator can be reached at 315-772-6011. Fort Drum’s DSN is 772.

For more information in locating a Soldier, call 315-772-5869 or 866-771-6357.

Welcome Packet and Tour

315-772-6566/6902

Army Community Service (ACS) provides welcome packets and community information to help make each move as smooth as possible. A lending closet is also available to provide needed basic household items until household goods arrive.

A Drum Family Welcome Tour runs 9:30 a.m. to 2 p.m. on Tuesdays. The tour is a great way to learn about post and the local city of Watertown as well as an opportunity to get to know other new people. Call 315-772-6566/6902 to reserve a seat; children are welcome. You can download a Fort Drum information booklet from Military OneSource, www.militaryonesource.com. Just look for the Installation Locator box. In addition, you will find the Plan My Move tool at the bottom of the Military OneSource webpage to help plan a smooth relocation.

Lodging

The primary lodging service provider for official travel (all Soldiers and Civilians in official status) is IHG Army Hotels.

On-post temporary lodging is managed by:

IHG Army Hotels

315-773-7777
Fax: 315-772-9647

4205 Po Valley Road
Fort Drum, NY 13602

www.ihgarmyhotels.com

Religious Services and Programs

Fort Drum offers many services and programs for Soldiers and Families. Child care is available for all services and most programs. Religious services include Catholic Mass, Protestant worship services, gospel services, Latter-day Saints studies, Sunday school and Catholic religious education.

The chapel also hosts a variety of programs, to include Teens of the Chapel, AWANA Children’s Program, Catholic Women of the Chapel, Protestant Women of the Chapel, weekly rosary, marriage and family classes and vacation Bible school. Contact the chapel for the most updated services and programs schedule.

ID Cards/DEERS Office

315-772-5149
Fax: 315-772-3885

Appointments: www.drum.army.mil/hr/Pages/IDCards-DEERS_level2.aspx

Building P-10720, Clark Hall, Room A1-19

Hours: 7:45 a.m. to 3:45 p.m. Monday through Friday, closed weekends and federal holidays

Appointment rules and procedures for ID cards and DEERS section are as follows: A walk-in appointment, based on availability, is made in person on the same day for unserviceable, expired, confiscated or lost cards. All others (stand-bys) signed in are the elderly, special cases and priority customers such as medical, police and fire department employees and handicapped personnel.

Scheduled appointments are made up to two weeks in advance in 30-minute increments per customer. Thirty minutes is the average time it takes for CAC issuance. All non-CAC customers are scheduled two per 30 minutes. For example, two civilian employees need manual ID cards or two members of the same family need family member ID cards; they would be scheduled at the same time.

Special note: During an SRC/RSRC, appointments may or may not be scheduled depending on the size of the group and amount of prior notification.

Employment for Family Members

Civilian Personnel Advisory Center (CPAC)

Appropriated Funds (AF)

AF CPAC Welcome Desk: 315-772-1049
Fax: 315-772-8078

Building P-10720, Clark Hall, Room C2-14
Hours: 8 a.m. to 4 p.m. Monday through Friday

Non-Appropriated Funds (NAF)

NAF CPAC Welcome Desk: 315-772-5393
Fax: 315-772-8078

Building P-10720, Clark Hall, Room C2-21
Hours: 8 a.m. to 4 p.m. Monday through Friday

To view job openings go to www.usajobs.gov.

Automated Job Listing

315-772-6500
Available 24/7

AAFES

315-773-5632

Building P-2300 Nash Blvd.
Hours: 7:30 a.m. to 4 p.m. Monday through Friday

Apply online at www.aafes.com.

Employment Readiness Program (ERP)

315-772-9611/1090/7987

Building P-4330 Conway Road

Email: usarmy.drum.imcom-fmwrc.list.mwr-acs@mail.mil

Web: http://drum.armymwr.com/us/drum/programs/army-community-service/

Facebook: www.facebook.com/fortdrumemployment

This program is designed to assist Family members, Soldiers and DOD Civilians with preparing for and securing employment. Professional development classes are offered monthly in areas such as Civilian and federal resume preparation, job search techniques, interviewing skills, starting your own business and networking. ERP also provides information on local businesses and contractors. Current job announcements are sent out weekly by email. A computer lab and lending resource center is also readily available. ERP has a Facebook page that is updated daily with new job openings and employment information. The Army knows employment is one of the most significant issues for military Families. Our goal is to assist Families with their job search particularly as they are impacted by such a mobile lifestyle.

New York State Department of Labor

315-785-2201

Dulles State Office Building
Watertown, NY 13601

Army Volunteer Corps (AVC)

315-772-2899

Building P-4330, Army Community Service

www.myarmyonesource.com

The AVC program offers many opportunities for growth, skills development and the satisfaction of helping others. Volunteering is a great way to get out and make new friends. Fort Drum could not provide all of the services it does without its corps of dedicated, hardworking volunteers. Anyone interested in volunteering is encouraged to stop by the AVC office or visit www.myarmyonesource.com to learn about volunteer opportunities available on Fort Drum. Many volunteer positions offer free child care.

Customer and Community Feedback

Customer Relationship Management (CRM) is a customer relationship and feedback management process that empowers customers who derive support from installation-based services, improves garrison-wide customer service and supplies leadership a useful tool for their use in prioritizing and focusing installation services based upon the voice of the customer. CRM uses a variety of tools to obtain the voice of the customer through the following ways:

Customer Assessments

The customer assessment provides leaders with the capability of rating garrison services from a mission commander and staff perspective. The assessment will identify specific deficiencies and potential resource reallocations and shortfalls.

Community Feedback, Issues, Resolutions, Solutions, Today (FIRST)

Community FIRST is a quarterly issues and resolution process designed to provide continuous feedback to the Fort Drum community on issues that cannot be resolved by ICE.

Interactive Customer Evaluation (ICE)

ICE is your direct link to any Fort Drum area. This is your chance to let us know how we are doing or to say thanks for a job well done. Log on to ICE at ice.disa.mil/index.cfm?fa=site&site_id=45to submit a comment.

Community Leaders Information Forum (CLIF)

A monthly forum to discuss among Fort Drum leadership and senior spouses issues facing the Fort Drum community, upcoming events and a Q&A session. The CLIF can be seen streamed live at Fort Drum’s social media pages.

Commanding General’s (CG’s) Hotline

315-772-6666

The CG’s Hotline is available to Soldiers, Family members and Civilians who believe they have exhausted their options with their chain of command and other resolution avenues in solving problems within the Fort Drum community. Concerns and problems will be worked through with the goal of providing a resolution within three business days.

Laws and Regulations for New York and Fort Drum

New York State and Fort Drum may have some laws and regulations that differ from other places military service members, Civilians and their Families have served. The following information may be helpful. Contact local law enforcement agencies for further details.

Department of Motor Vehicles (Fort Drum)

315-772-0543

Fort Drum does not require post stickers, only New York state vehicle registration.

Visitor’s Passes

All non-DOD ID card holders must gain access to our installation through one of the following methods:

  • Be in the vehicle with a sponsor (non-contractor DOD ID card holder 18 or older) as a “trusted traveler.” All individuals in the vehicle who are 18 or older must possess an official photo ID (driver’s license, passport, school or government ID, etc.)
  • Have a sponsor meet you at a visitor access control point (Lt. Gen. Paul Cerjan/Main Gate, Gas Alley gate or Wheeler-Sack Army Airfield gate.) These gates are open 24/7. Sponsors must have their DOD ID card on their person and will be required to sign for all their guests.
  • Sponsors are encouraged to make prior arrangements and apply for passes for all visitors by submitting an application for sponsorship. Applications are available online at the Fort Drum website: www.drum.army.mil or contact 315-772-3105.

License and Registration

New York state law requires all individuals operating a motor vehicle in the state be properly licensed to drive a motor vehicle. However, certain states do have military extensions for residents of that state. Check with Military Police at 315-772-6112 if you have questions.

All motor vehicles operating in New York state require vehicle insurance.

Service members are not required to register their privately owned vehicles in New York state if they hold a valid registration from another state. New York state does acknowledge U.S. Army Europe driver’s licenses as being valid for motor vehicle operation for 60 days after entering the state. Also, drivers have 45 days to obtain New York state registration if a car has Status of Forces Agreement license plates from overseas.

It is Fort Drum policy that all vehicles of assigned and attached personnel must maintain a valid state inspection certificate if the vehicle is registered in a state that requires annual safety inspections. The inspection may be from the state where the vehicle is registered or from an official New York state inspection station if the New York state inspection complies with the state requirements where the vehicle is registered. If the state in which a car is registered does not have an inspection program, 15 days are allowed to get a New York state inspection sticker.

Driving to and in Canada

Travelers must have proof of United States citizenship when crossing between the United States and Canada. Foreign-born individuals must carry a copy of their naturalization certificate if they have become a U.S. citizen. If not, a passport and current United States visa is required. A passport is required when flying to Canada, but birth certificates or a passport are permitted for children when driving to Canada. An enhanced driver’s license may be used as an alternate to a passport.

Soldiers assigned to Fort Drum need a signed DA Form 31 prior to going to Canada.

Additionally, you will need to attend a Canadian Country Briefing prior to travel. The force protection officer provides country briefings monthly on the third Thursday of each month. Civilian employees and family members are encouraged to attend this briefing.

Travelers are required to have a nonresident, interprovince vehicle liability ID card when driving in Canada. These may be obtained through your insurance company. Anyone stopped by Canadian law enforcement must present a valid driver’s license, vehicle registration and proof of current liability insurance.

Remove any radar detectors from vehicles before crossing the border. They are illegal in Canada and, if found during a check of a vehicle, will be confiscated and destroyed and drivers will be subject to a fine. A DOD directive also makes radar detectors illegal on post.

Seat Belts

  • Per New York state law, in the front seat, the driver and each passenger must wear a seat belt, one person per belt. The driver and front-seat passengers ages 16 or older can be fined up to $75 each for failure to buckle up.
  • Every occupant, regardless of age or seating position, of a motor vehicle being operated by the holder of a Class DJ learner permit, a limited Class DJ or Class DJ driver’s license must be restrained by a safety restraint.
  • Each passenger under age 16 must wear a seat belt or use an appropriate child safety restraint system. The restraint system must comply with the child height and weight recommendations determined by the manufacturer. Depending on the size of the child, the restraint system may be a safety seat or a booster seat used in combination with a lap and shoulder belt.
  • Drivers must make sure each passenger under age 16 obeys the law. The driver can be fined $25 to $100 and receive three driver’s license penalty points for each violation.
  • Seat belt use is not required in taxis, emergency vehicles, vehicles manufactured in 1964 or earlier or by passengers in buses other than school buses (seat belt use may be required by the school district). Rural letter carriers are also exempt while they are delivering mail.

Every child under age 16 in the vehicle must use a safety restraint. If under age 4, he or she must be properly secured in a federally approved child safety seat that is attached to a vehicle by a safety belt or universal child restraint anchorage system. A child under age 4 who weighs more than 40 pounds may be restrained in a booster seat with a lap and shoulder belt. A child of age 4, 5, 6 or 7 must use a booster seat with lap and shoulder belt or a child safety seat. The child and safety restraint system must meet the height and weight recommendations of the restraint manufacturer.

Exception: A child more than 4 feet 9 inches tall or more than 100 pounds is allowed to use a seat belt that has both a lap belt and a shoulder harness. To use the seat belt, the child must be able to sit straight up against the vehicle’s seat back with his or her knees bent comfortably over the edge of the seat. The lap belt should be placed low and tight across the upper thighs; the shoulder belt should rest tightly but comfortably across the child’s chest and shoulder (collarbone) without touching the throat. If the seat belt does not fit properly, the child should use a booster seat with a lap and shoulder belt.

A booster seat can be used only with a lap and shoulder belt together. If all the combination lap and shoulder belt positions in the vehicle are already occupied by children using child safety seats or booster seats, a child who ordinarily would use a booster seat should be restrained using only the lap belt. For more information, contact the local DMV office or visit their website at www.dmv.ny.gov.

Cellphones

New York State does not allow the use of hand-held mobile telephones or any electronic devices for cellphone use, texting or sending emails while driving. Drivers using hand-held mobile phones — except to call 911 or to contact medical, fire or police services about an emergency — can receive a traffic ticket and pay a fine up to $150 with mandatory surcharges on the first offense.

Speed Limit

The installation speed limit is 25 mph unless otherwise posted. The speed limit is 10 mph when passing Soldiers and pedestrians during PT hours (7 to 8:30 a.m. on duty days) or when passing Soldiers in formation any time of the day.

Windshield Wipers

Per New York state law, headlights must be turned on when windshield wipers are used due to inclement weather (rain or snow).

Motorcycles, Mopeds

There is a mandatory motorcycle safety training (Motorcycle Safety Foundation (MSF) Card) requirement before being allowed to ride or register a motorcycle on post. Service members must attend the MSF Rider Course before operating a motorcycle or moped on or off post, on or off duty, regardless of whether the motorcycle or moped is registered. DOD civilians must complete the course before riding or registering a motorcycle or moped on a government installation.

Riders must wear the following equipment:

  • Department of Transportation-approved helmet properly fastened under the chin.
  • Eye protection (glasses, goggles or face shield).
  • Over-the-ankle shoes or boots.
  • A high-visibility reflective garment or device (the yellow safety belt used for PT is acceptable).

Each motorcycle must be registered and insured. Each driver must, at a minimum, have a learner’s permit or motorcycle license. All motorcycles must be able to pass New York state inspection. New York state also requires permit-holders to be escorted by a licensed driver or arrive with bikes in tow.

Contact the Command Safety Office for more information, 315-772-5352.

Off-Road, Recreational Vehicles

Fort Drum Regulation 420-3, Hunting, Fishing, Trapping and Camping, outlines the use of snowmobiles and all-terrain vehicles (i.e., four-wheelers) on Fort Drum. Recreational use of snowmobiles is allowed on Fort Drum only in training areas 7E, 7F and 7G. Recreational use of ATVs on Fort Drum can only occur on designated recreational roads around training areas 7E, 7F and 7G.

There are exceptions for trapping, ice fishing, retrieving legally harvested big game and disabled access; see Fort Drum Regulation 420-3 for more information. A valid Fort Drum recreation permit and access pass are required to recreate on Fort Drum. See Fort Drum Regulation 420-3 for more information or visit the Fish and Wildlife Management Program website at www.fortdrum.isportsman.net.

In areas surrounding Fort Drum, off-road vehicles on roads under the jurisdiction of the New York State Department of Environmental Conservation were closed effective April 15, 2008. A list of the roads closed to off-road vehicles can be found at www.dec.ny.gov.

Safety Helmets

Anyone riding a bicycle, skateboarding or inline skating on post must wear a safety helmet in accordance with Fort Drum Regulation 190-2. Off post, however, New York state law requires only that all children under the age of 14 wear a helmet when riding a bicycle.

Parking

Parking is prohibited where it impedes the flow of traffic, especially within 20 feet of any entrance of a fire station, crosswalk or intersection. Parking is prohibited on the side of the road facing oncoming traffic.

There is no parking on grassy or seeded areas, unless specifically authorized by Public Works or the garrison commander. That may occur November through April, if overflow parking areas are not provided or are full. If vehicles are parked on seeded areas and there is damage, vehicle owners are responsible for reseeding or repairing the area.

There is no parking in fire lanes, within 15 feet of any building or fire hydrant, on sidewalks and railroad tracks, or on roadways in any housing complex from Nov. 1 through April 1 to allow for snow removal.

Privately Owned Weapons

In New York it is a criminal offense, punishable by a year in jail and a $1,000 fine, to possess a privately owned handgun in your residence, vehicle or on your person unless you have been issued a New York state pistol permit. The only exception is for unloaded antique and replica muzzle-loading pistols and cap-and-ball revolvers.

Handguns may be brought to Fort Drum from an overseas assignment if they are shipped with household goods or hold baggage shipment as authorized by AR 55-71, Chapter 13. However, upon arrival to Fort Drum, handgun owners must contact the Military Police at 315-772-5156 or 5157 and let them know handguns are coming. When the shipment arrives, notify the Jefferson County Sheriff’s Department at 315-786-2711. Provide them weapon information (i.e., type, caliber and serial number) and follow their instructions. Until they are properly registered, handguns must be stored in unit arms rooms.

The New York Safe Act requires the registration of all assault weapons. There is a requirement to register all firearms on Fort Drum in accordance with Fort Drum Regulation 190-6. These weapons are not allowed in temporary lodging.

All newcomers will report to the unit in uniform. If any circumstances arise that prevent or delay you from reporting on time, contact your sponsor and the Commander’s Support Staff immediately to inform them of the circumstances surrounding your delay.

Key Personnel:

Commander: 315-772-4535
First Sergeant: 315-772-4190
Director of Operations: 315-772-3596
Squadron Superintendent: 315-772-4462
Operations Superintendent: 315-772-6966
Operations Flight Commander: 315-774-8132/6880/1469
Logistics Flight Commander: 315-772-4650
Commander’s Support Staff: 315-772-6958/0412


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