Fort Campbell


Medical Care

Last Updated :

Blanchfield Army Community Hospital

650 Joel Drive

Appointment/Cancellation Line: 270-798-4677, 931-431-4677

6 a.m. to 4:30 p.m. Monday through Friday, after hours leave message 270-798-8643

Toll free 866-524-4677

Ft Campbell Medical Care

24/7 Appointments available using TRICARE Online www.tricareonline.com

Extended appointments available using Army Medicine Secure Messaging System powered by RelayHealth (talk to your care team about enrollment to secure email messaging)

STAFF DUTY DESK

270-798-8400/8388

The staff duty desk is manned 24/7 and can assist callers in contacting patients during their stay at Blanchfield Army Community Hospital.

TRICARE: 800-444-5445
Nurse Advise Line: 800-TRICARE 874-2273; Option 1 (24/7)
www.campbell.amedd.army.mil
www.facebook.com/BACH.Fort.Campbell

Blanchfield Army Community Hospital (BACH) occupies 539,886 square feet within the hospital and an additional 372,969 square feet of medical facilities outside the main hospital. Outside the hospital facilities include the Town Center Pharmacy, Embedded Behavioral Health, Intrepid Spirit and many more.

BACH provides quality health care and outstanding customer service to more than 107,000 eligible active-duty and retired Soldiers and their family members.

Many of BACH’s patients come from within a 40-mile radius, mostly from the surrounding Clarksville, Tennessee, Hopkinsville and Oak Grove, Kentucky, communities.

Exceptional health care is provided by a workforce of approximately 2,000 military, Department of the Army civilians, reservists and contractors.

Aids Hotline

800-448-0440

www.aidsinfo.nih.gov

For support or information, call 24/7. The mailing address is P.O. Box 6303, Rockville, MD 20849.

Army Substance Abuse Programs

Army Substance Abuse Program Clinical Services

2526 22nd St. and Kentucky Avenue
270-412-6883

Drug Testing Services

2551 23rd St. and Kentucky Avenue
270-798-7270

Prevention and Risk Reduction Services

2553 23rd St. and Kentucky Avenue
270-412-0083

Two Army Substance Abuse Programs (ASAP) are available for Fort Campbell Soldiers, families, civilians and retirees.

The educational and training program offers substance abuse prevention classes for the Fort Campbell community, and urinalysis testing, and risk reduction consultation for command teams.

The ASAP counseling and rehabilitation program offers counseling for alcohol and drug problems to active-duty Soldiers. ASAP receives command referrals, medical referrals and self-referrals.

Beneficiary Counseling and Assistance Coordinator

Ft Campbell Beneficiary Counseling

270-798-8421

Beneficiary Counseling and Assistance Coordinators (BCAC) educate beneficiaries and provide a thorough understanding of TRICARE. BCACs are available to answer any questions concerning benefits and help solve TRICARE-related problems.

Your call will be directed to one of BACH’s Beneficiary Counseling and Assistance Coordinators at the Referral Management Office.

Debt Collection Assistance Officer (DCAO)

Ft Campbell Debt Collection Assistance

270-798-8421

Debt Collection Assistance Officers provide assistance with debt cases or collection matters concerning unpaid TRICARE-related claims. Call BACH’s Referral Management Center if you need further assistance with TRICARE programs or unpaid TRICARE claims.

BACH medical bills may now be paid online. Just go to https://pay.gov to pay with debit, credit, PayPal or ACH (from your bank account). You may also pay with debit or credit at the cashier window.

Dental Headquarters and Dental Clinics

Ft Campbell Dental Headquarters-Stock Photo

Headquarters

2441 21st St. and Kentucky Avenue
270-798-8751

Active Duty Family Members: Soldiers with families are encouraged to sign up for the TRICARE Active Duty Family Member Dental Plan. The TRICARE Dental Program (TDP) is a voluntary dental plan available to family members of all active duty and active guard/reserve (AGR) personnel.

Types of Enrollment: There are two enrollment options - single and family. A sponsor with only one eligible family member must select the single option. The family option pertains to sponsors enrolling more than one family member.

Enrollment is for a minimum of 12 months and can be completed by calling MetLife at 855-MET-TDP1 (855-638-8371) to request an enrollment form. Forms are also available online at www.metlife.com/individual/dental-insurance-center/index.html or at your local Uniformed Service personnel office, or your local dental treatment facility.

ADKINS DENTAL CLINIC

Building 7973, Thunder Boulevard
270-412-6027/6028

EPPERLY DENTAL CLINIC

3603 Indiana Ave. and 49th Street
270-798-3544/3675

BACH ORAL SURGERY CLINIC

Blanchfield Army Community Hospital
270-956-0382

AFTER-HOURS DENTAL EMERGENCIES

Patients with dental emergencies should report to the BACH emergency room for evaluation.

KUHN DENTAL CLINIC

5979 35th St. and Desert Storm Avenue
270-412-2787

TAYLOR DENTAL CLINIC

5580 Desert Storm Ave. and Air Assault Street
270-798-6362/5429

Family Member Health Services

Ft Campbell Family Member Health Services

BACH Patient-Centered Medical Homes (Primary Care)

270-798-4677, 931-431-4677
Toll Free: 866-524-4677

Hours: 7:30 a.m. to 4 p.m. Monday through Friday. Closed for training from 7:30 to 8:30 a.m. Thursday.

When active duty family members enroll in TRICARE when arriving at Fort Campbell, they are assigned to one of BACH’s patient-centered medical homes, a network health care provider or a community-based medical home.

Children from birth until age 18 may be enrolled in BACH’s Young Eagle Medical Home (Pediatrics) or guardians may choose to enroll their child(ren) in the family’s assigned clinic for your convenience.

Active duty Soldiers are assigned to a Soldier-Centered Medical Home within Soldier Health Services based on their major unit of assignment.

BACH’s medical team offers a patient and family-centered care environment that empowers you to incorporate your family into your care.

The Gold Army Medical Home provides primary care services with a focus on internal medicine to beneficiaries enrolled in TRICARE Prime.

Specialty Clinics

Blanchfield Army Community Hospital also includes a variety of specialty clinics such as allergy, audiology, dermatology, otorlaryngology (ENT), electrocardiogram (EKG), electroencephalogram (EEG), immunization, sleep medicine, post-traumatic stress, traumatic brain injury, nuclear medicine, neurology, nutrition care, obstetrics/gynecology, occupational and physical therapy, orthopedic surgery, pathology, preventive medicine, podiatry, radiology and urology.

For more information, contact your primary care provider. Specialty clinics usually require a referral from your primary care provider.

ALLERGY/ASTHMA & PULMONARY FUNCTION TESTING

BACH “C” Building, 3rd Floor
270-956-0750

Hours:

Allergy Injection: 8 to 11 a.m. and 1 to 3:30 p.m. Monday, Wednesday and Thursday, and 8 to 11 a.m. Friday.

The Allergy Clinic provides expert subspecialty care in the evaluation and management of hay fever (allergic rhinitis), asthma, food allergy, chronic hives (urticaria), severe allergic reaction (anaphylaxis), drug allergy, eczema, bee sting allergy and immune deficiency. Services provided include skin testing for environmental, food and bee sting allergens, pulmonary function testing, patch testing and allergy shots (allergen immunotherapy). Patients require a consult from their primary care provider to be seen in the Allergy/Asthma and Pulmonary clinics. Please see your assigned primary care manager or care team for all routine immunizations.

CARDIOLOGY CLINIC

BACH “C” Building, 3rd Floor
270-412-8599

Hours: 7:30 a.m. to 4 p.m. Monday through Friday.

The Cardiology Clinic provides expert subspecialty evaluation and management for patients with known or suspected cardiac disease. Services include cardiology evaluations by the cardiologist, stress testing, EKGs and echocardiograms. Patients require a consult from their primary care provider to be seen in the Cardiology Clinic and are asked to schedule appointments in person at the clinic or by calling the clinic office number.

DERMATOLOGY

BACH “C” Building 3rd Floor
270-798-8345

Hours: 7:30 a.m. to 4 p.m. Monday through Friday.

The Dermatology Clinic sees active-duty patients who have been referred by their primary care manager for a variety of skin rashes, benign and malignant growths, moles, skin checks, pigmentary abnormalities, cutaneous infections or infestations, and disorders of the hair and nails. The Dermatology Clinic may also see family members and retirees on a space availablebasis.

ENT CLINIC – OTOLARYNGOLOGY SERVICES

BACH “C” Building, 3rd Floor
270-798-8131

Hours: 7 a.m. to 4 p.m. Monday through Friday, closed 7 to 11 a.m. every second Thursday of each month.

The Ear, Nose and Throat Clinic (Otolaryngology services) treats Soldiers, retirees and their family members for diverse problems involving the head and neck. ENT treats ear infections, hearing loss, sinus disease, surgical thyroid disorders, snoring and sleep apnea, difficulty breathing through the nose, recurrent tonsillitis and lumps in the neck. Patients with these concerns or other problems with the head and neck should see their primary care provider for ENT referrals. After receiving a referral from a health care provider, the patient will be contacted by the clinic to schedule an appointment. If the clinic redirects the referral to a TRICARE network provider, the patient will receive a letter in the mail within seven to 10 business days. If no contact has occurred within that time, contact the clinic to verify the status of the referral.

GENERAL SURGERY/GASTROENTEROLOGY CLINIC

Gastroenterology
BACH “B” Building, 2nd Floor
270-956-0259/8407

Hours: 7 a.m. to 4 p.m. Monday through Friday.

The Gastroenterology Clinic sees patients who have been referred by their primary care manager for intestinal disorders that include diarrhea, abdominal pain, constipation, liver disease, digestive and swallowing difficulties. The Gastroenterology Clinic also offers screening for colon cancer and polyps.

General Surgery
BACH “B” Building, 2nd Floor
270-798-8407/0259

Hours: 7:30 a.m. to 4 p.m. Monday through Friday.

New patient appointments are referred by a primary care manager while follow-up appointments are arranged by calling the General Surgery Clinic. The scope of services include, but are not limited to: Gallbladder surgery (laparoscopic and open); hernia repair (ventral, inguinal, laparoscopic, etc.); breast biopsy and mastectomy; fundoplication for GERD; pilonidal cyst procedures; hemorrhoidectomy; gastric sleeve and gastric bypass and lap-bands for morbid obesity (on a limited basis); colon and bowel surgery; thyroid procedures; splenectomy; and procedures on the stomach.

INTEGRATED DISABILITY EVALUATION SYSTEM (IDES)

5980 Desert Storm Ave.
270-461-1563/1564

The Department of Defense and Veterans Affairs worked together to make disability evaluation seamless, simple, fast and fair with the Integrated Disability Evaluation System (IDES). DOD uses the IDES to determine a service member’s fitness for duty. If the service member is found medically unfit for duty, the IDES gives them a proposed VA disability rating before they leave the service. The proposed rating informs the service member of the approximate amount of compensation and benefits they will receive from the VA. Through the IDES process, Physical Evaluation Board Liaison Officers (PEBLOs) guide service members through the entire IDES process to ensure they are aware of their options and the many decisions they – or their families – need to make. VA Military Service Coordinators (MSCs) help service members file their VA benefits claim before they leave the service so they can get their benefits as soon as possible after they separate from service.

To make the system fast and fair, there are options available and appeal processes which a service member can choose, to get decisions reviewed along the way. PEBLOs and MSCs guide service members through the entire IDES process to ensure they are counseled on their options. The services will also provide legal counsel at no cost to the service member.

Soldiers MEB Counsel/IDES Legal

6139 Desert Storm Ave. and 42nd Street
270-412-4026

Free legal services are available to Soldiers involved in the Integrated Disability Evaluation System process. The Counsel advises and represents Soldiers throughout the IDES to safeguard their rights and help achieve their desired goals.

INTREPID SPIRIT CENTER – FORT CAMPBELL (TREATMENT FOR TRAUMATIC BRAIN INJURY, PAIN AND PSYCHOLOGICAL HEALTH)

Building 2403
270-412-5114/5485 & 270-798-8166

The Intrepid Spirit provides intensive TBI therapy. It is important for patients to attend all appointments for the best results. Providers see patients on a referral basis only.

Intrepid Spirit Sleep Center
Building 2524 (Near intersection of 22nd Street and Indiana Avenue)
270-412-5122/5183

Sees patients on a referral basis.

Intrepid Spirit Chiropractic & Neurology Clinic
Building 2543 (Near intersection of 23rd Street and Indiana Avenue)
270-956-0334

The Chiropractic & Neurology Clinic sees patients on a referral basis. It is important for patients to attend all appointments for the best results.

LABORATORY/DEPARTMENT OF PATHOLOGY

BACH “B” Building, 2nd Floor
270-798-8114

Hours: 7:30 a.m. to 4 p.m. Monday through Friday.

The Department of Pathology staff members help ensure Soldier deployment readiness and improve the health and wellness of family members and retirees by providing accurate and timely test results from their full-service clinical laboratory, transfusion service, anatomical pathology, and forensic pathology consultative services. The pathology staff is committed to providing patients and professional medical staff with state-of-the-art laboratory medicine through exceptional customer service while ensuring patient confidentiality and privacy.

OCCUPATIONAL THERAPY

BACH “A” Building, 4th Floor
Check-in at Room 4AA32
270-798-8085

Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday.

Occupational Therapy focuses on evaluating, treating and managing patients with upper-extremity neurological and orthopedic injuries. Occupational Therapy provides evidence-based, function-oriented post-operative rehabilitation services following hand/elbow/finger surgery; provides custom fabricated upper extremity orthosis; provides function-based rehab programs for those with various kinds of physical dysfunction; and provides adaptive equipment prescribed to overcome disabilities resulting from injury or surgery. Occupational Therapy uses various thermal and electrical modalities to enable quick return to full function and maximum performance. Patients are typically referred from their physician, PA or nurse practitioner.

OPHTHALMOLOGY CLINIC

BACH “C” Building, 3rd Floor
270-798-8900

Hours: 7 a.m. to 4 p.m. Monday through Friday.

Beneficiaries are referred to the Ophthalmology Service by their primary care manager. Ophthalmologists work to prevent and treat conditions concerning the eye such as glaucoma, cataracts, strabismus and diabetes. After a referral is made by the primary care manager, the ophthalmology staff will call to schedule the appointment. Follow-up appointments are arranged by calling the clinic. For emergencies, report to the emergency room or your assigned clinic or medical home for initial evaluation. Referrals can be made to the Ophthalmology Clinic as necessary for further care. Please call the clinic at 270-798-8900 to schedule a follow-up appointment.

ORTHOPEDIC CLINIC

BACH “C” Building, 2nd Floor
Appointments: 270-798-8375/8426
Front Desk: 270-798-8426
Surgery Scheduling Line: 270-798-8621

Hours: 7 a.m. to 4 p.m. Monday through Friday.

Orthopedics appointments are made on a referral basis only. Clinic appointments are scheduled on a priority basis. Emergencies and urgent consults are prioritized. Scope of services: Sports medicine and injuries; uncomplicated hand surgery; orthopedic trauma; limited pediatric orthopedic surgery; foot and ankle surgery; general orthopedic surgery; and total joint replacement. Services not offered: Spine surgery, complex pediatric orthopedic surgery and severe multiple trauma orthopedic surgery.

PHYSICAL THERAPY

BACH “B” Building, 2nd Floor
270-798-8102

Hours: 7 a.m. to 4 p.m. Monday through Friday.

LaPointe Physical Therapy:
270-412-8686

Hours: 6:30 a.m. to 3:30 p.m. Monday through Friday.

Byrd Physical Therapy:
270-461-1134

Hours: 7 a.m. to 4 p.m. Monday through Friday.

Physical Therapy focuses on evaluating, treating, and managing patients with orthopedic, sports, and neurological injury and dysfunction using exercise, spinal and joint mobilization/manipulation, and advanced therapeutic interventions to maximize a functional performance. Patients are referred to the PT Clinic from their physician, PA or nurse practitioner.

Unit Classes: The Physical Therapy staff educates and promotes health, fitness and injury prevention among the Fort Campbell population. Unit level classes include: Alternative Physical Training – to include dynamic warm-up, mobility drills, plyometrics, core strengthening, speed/agility drills; Unit Leadership Training on Injury Prevention, and Special Population Physical Training and program design. Unit representatives should call 270-412-8686 or 270-798-8102 to schedule classes.

PODIATRY CLINIC

BACH “C” Building, 2nd Floor
Appointments: 270-798-8375/8426/8325
Front Desk: 270-798-8426
Surgery Scheduling Line: 270-798-8316

Hours: 7 a.m. to 4 p.m. Monday through Friday.

Located inside the Orthopedic Clinic. Podiatry appointments are made on a referral basis only.

During duty hours, the referring physician will contact the podiatrist for a same day, emergency or 72-hour consult. Other consults will be scheduled as routine. If you have an emergency after duty hours, go to the emergency room. Scope of services: Sports medicine and injuries of the foot; trauma of the foot; limited pediatric foot surgery; and general foot surgery.

RADIOLOGY (WITHIN THE HOSPITAL)

BACH “B” Building, 2nd Floor
270-798-8333

Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday.

24/7 coverage for emergencies

The Radiology Department provides medical imaging. Routine radiographs are obtained on a first-come, first-served basis. Other imaging procedures are scheduled by having the patient come to the radiology department/section at Blanchfield Army Community Hospital. The Radiology Department requests that appointments be scheduled in person to receive preparation sheets, procedure prep, and/or to fill-out questionnaires.

Mammography guidelines: Baseline mammogram is recommended at age 40, followed by annual exam thereafter. For self-referral, the patient must be enrolled in TRICARE Prime, over 40 years of age, and have no current breast health issues. Otherwise, the patient’s provider should place a consult request for a mammogram and the patient will schedule the appointment in the Mammography Section.

Scope of services: Radiographs, Fluoroscopy, CT, MRI, Ultrasound, Mammography, Bone Density and Nuclear Medicine.

RADIOLOGY AT BYRD SOLDIER AND PATIENT-CENTERED MEDICAL HOME

Embedded within Specialist Byrd Troop Medical Clinic, Gate 10
7973 Thunder Blvd.
270-461-1132

Hours: 7:30 a.m. to 4 p.m. Monday through Friday. Closed for training from 7:30 to 8:30 a.m. Thursday.

Byrd Radiology serves active-duty and family member patients for most radiographs. The following procedures: Fluoroscopy, CT, and Ultrasound can be scheduled by having the patient come to the Main Radiology Section at BACH.

Appointments must be scheduled in person due to some requiring patients to receive preparation sheets, procedure prep, and/or fill out questionnaires.

RADIOLOGY AT LAPOINTE SOLDIER-CENTERED MEDICAL HOME

270-412-8931

Hours: 6:30 a.m. to 3:30 p.m. Monday through Friday.

LaPointe Radiology serves active-duty patients for radiographs. The following procedures: Fluoroscopy, CT, MRI, and Ultrasound can be scheduled by having the patient come to the Radiology Section at LaPointe Health Clinic.

Appointments must be scheduled in person due to some requiring patients to receive prep sheets and/or fill out questionnaires.

UROLOGY CLINIC

BACH “B” Building, 2nd Floor
270-798-8403

Hours: 7:30 a.m. to 4 p.m. Monday through Friday.

The Urology Clinic is a specialty clinic that generally receives referrals from the beneficiary’s primary care manager. Clinic appointments are scheduled on a priority basis. Emergencies and urgent consults are prioritized first as to need. Scope of services: Provide diagnosis and treatment for all aspects of urology to include prevention and screening. These services include urinary incontinence, prostate disease, infertility, pediatrics, kidney stones, impotence, and other disorders of the genitourinary system.

Warfighter Refractive Eye Surgery

Ft Campbell Warfighter Refractive Eye Surgery

Building “C,” Third Floor
270-956-0775

Hours: 7 a.m. to 4 p.m. Monday through Friday.

The Warfighter Refractive Eye Surgery Center (WRESC) provides services to active duty service members who are stationed at Fort Campbell and have at least 18 months remaining on active duty from the day of surgery. Combat Arms Soldiers receive first priority. The WRESC performs two types of surgeries, LASIK and PRK (photorefractive keratectomy). Both of these procedures use the same laser to reshape the cornea on the front surface of the eye. If you are interested in receiving refractive eye surgery, you may pick up packets anytime during business hours.

Women's Health Clinic (OBGYN)

Ft Campbell Womens Health

Building “A” (Visitor’s Entrance), 3rd Floor
270-798-4677, Option 6

Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday.

The Department of Women’s Health includes the Women’s Health Clinic (OB/GYN), Labor and Delivery Unit, Mother-Baby Unit and Special Care Nursery. The Department of Women’s Health provides a wide spectrum of health care by obstetrical and gynecological specialty physicians, certified nurse midwives, nurse practitioners, nationally certified obstetrical registered nurses, licensed practical nurses, nursing assistants and administrative staff.

The Women’s Health Clinic provides classes on Breastfeeding, Childbirth Preparation and Daddy Boot Camp. For wellness classes, please see our current schedule.

Access To Care

New OB patients, excluding active duty service members, must have a referral from a primary care provider. The referral should reference a positive quantitative pregnancy test, number of weeks of gestation at time of referral, and any known OB risk factors prior to being scheduled a new OB orientation appointment.

Labor and Delivery Unit

Building “A,” 2nd Floor
270-798-8090

Visiting Hours: 24/7 - based on patient preference and condition.

The Labor, Delivery and Recovery team is committed to providing comprehensive family-centered care to all active duty Soldiers and their dependents. The team’s goal is to partner with the patient and family to ensure a safe delivery in the manner most suitable to the needs of the patient and baby. For the safety of the patient, it is recommended that only three to four guests be in the room at one time during labor. During the actual delivery, it is recommended only two guests be present. During a C-section only one guest may be present. All other guests are welcome to remain in the waiting area. Siblings under 12 years old must be accompanied by an adult. Visitors who are not siblings and are under 12 years old are not allowed on the Labor and Delivery Unit. For the safety of the baby, guests with cold or flu-like symptoms are encouraged not to visit the newborns. The Labor, Delivery and Recovery Unit is open 24/7. In addition, telephone consultation or triage is available on Labor and Delivery. Any emergent issues less than 20 weeks pregnant will be seen in the Emergency Center. For nonemergent issues, 20 weeks and above, Monday through Friday during normal business hours, please call the OB clinic at 270-798-8151. For any emergent issues, 20 weeks and above during weekends and after hours, please call or go to Labor and Delivery triage.

Lactation Services

BACH Building “A,” 3rd Floor in Women’s Health/OBGYN,
270-798-8151, Option 1

Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday.

Reasons to see a consultant before you deliver: You want to learn as much as you can about breastfeeding; if you had breastfeeding or lactation difficulty in the past; expecting more than one baby or a baby who may be sick or early; you have a history of breast surgery and wonder if it will affect your breastfeeding; you think your breasts or nipples look odd to you or are very different from each other; or you worry that something about your health might make it hard to breastfeed.

Reasons to see a lactation consultant after you deliver: If you are concerned about your baby’s weight; you have questions and concerns about how your infant is acting during or after feeding; you feel you may have too much or too little milk; your provider or your baby’s provider sends you for help or you or your baby is hospitalized during the time you are a nursing couple.

A lactation consultant can help you identify the cause of a problem affecting breastfeeding for milk production; make suggestions about how to correct a problem; work with you to decide on a plan of care; suggest supplies or tools you can use to improve your breastfeeding experience (some supplies are provided during consultations if the lactation consultant confirms there is a need); provide you with written education and/or instructions; share information about other breastfeeding support and resources in the community; and provide follow-up consultations as needed.

BREASTFEEDING CLASSES AND PEER SUPPORT AT BACH

Third Trimester Breastfeeding Class: Covers position and latch techniques, how to assess for milk transfer from mother to infant, how human milk production occurs and reviews common breastfeeding concerns.

The MOM and ME Group: A place and time breastfeeding mothers can gather together with their breastfeeding infant and develop relationships with other breastfeeding mothers in the community. This is a place to share information and experiences with other mothers. An International Board Certified Lactation Consultant will be present during this group session to offer support, address questions and recommend follow-up if needed. An infant scale is available for use by the mothers.

PUMP PROGRAMS

TRICARE covers breast pumps and breast pump supplies at no cost for new mothers, including mothers who adopt an infant and plan to breastfeed.

You must have a prescription from a TRICARE-authorized physician, physician assistant, nurse practitioner, or nurse midwife. The prescription will state which type of breast pump you need:

  • Hospital-grade breast pump
  • Manual breast pump
  • Standard electric breast pump

If you paid out-of-pocket, you can send a claim for reimbursement with a copy of your prescription and itemized receipt.

Mother-Baby Unit

Building “A,” 2nd Floor
270-798-8090

Quiet Hours are from 10 p.m. to 7 a.m. to allow newly postpartum patients adequate quiet for recuperation.

The Mother-Baby Unit is located near the Labor, Delivery and Recovery Unit to provide patient and family-centered maternity and newborn care with minimum disruption and separation following birth. The unit has a Level I Special Care Nursery to provide advanced care for infants requiring further post-delivery transition needs. Healthy infants who do not require advanced care will share their mothers’ room during their post-partum period. The mother and family are welcome to invite adults and siblings to the room. Siblings under 12 years old must be accompanied by an adult other than the patient’s primary support person. For the safety of the baby, guests with cold or flu-like symptoms are encouraged not to visit the newborns. It is recommended that no one other than the deemed support person stay overnight due to space limitations and the comfort of other patients receiving care.

Fisher House

Ft Campbell Fisher House

652 Joel Drive
270-798-8330
www.fortcampbellfisherhouse.org
www.facebook.com/KYFisherHouse

CFC# 55546

The Fort Campbell Fisher House provides lodging to families in a home atmosphere while here to support and care for their seriously wounded, injured, or ill patients receiving treatment at Blanchfield Army Community Hospital. It is located directly across the main entrance of the hospital and is within walking distance of most on post facilities.

Up to eight families can share the home, including the fully stocked kitchen and laundry room, dining room, library with computer workstation, family room with 55” TV, video games, movies and toys. Each family is provided a private guest suite furnished with its own common amenities such as TV, DVD player, hairdryer, Wi-Fi, toiletries and more.

Patient Advocate

Ft Campbell Patient Advocate-Stock Photo

270-798-8091/8718

The patient advocate serves as the liaison between patients and the hospital staff. Comment cards are available for compliments, suggestions, inquiries and concerns.

All phone call comments are documented and routinely reviewed by the hospital commander.

Compliments are appreciated and shared with the staff, as are concerns. Patients are encouraged to contact the clinic chief, the ward noncommissioned officer in charge or the head nurse to resolve disputes or concerns. However, if the matter cannot be resolved, a patient advocate will be happy to assist you.

We thank you for helping us recognize outstanding service and suggesting ways in which we may improve.

Pharmacy Services

Ft Campbell Pharmacy Services-Stock Photo

Main Outpatient Pharmacy

BACH, 650 Joel Drive
Building B, First Floor
270-798-8075/8076, Option 2

Hours: 8 a.m. to 4 p.m. Monday through Wednesday and Friday, and 9 a.m. to 4 p.m. Thursday.

The Main Outpatient Pharmacy is a full-service pharmacy for new prescriptions from military or civilian providers.

Town Center Pharmacy

Building 98, Michigan Avenue (Adjacent to Military Clothing and Sales)
270-798-8075/8076, Option 3

Hours: 8 a.m. to 6 p.m. Monday through Wednesday and Friday, 9 a.m. to 6 p.m. Thursday, and 8 a.m. to 4 p.m. Saturday. During Days of No Scheduled Activity (DONSA) the Town Center Pharmacy is open 8 a.m. to 5 p.m.

The Town Center Pharmacy is a full-service pharmacy for new prescriptions from military or civilian providers. It is also the pickup location for all refill requests.

NOTE: To ensure all prescriptions may be filled, the last ticket will be given 15 minutes prior to closing.

Lapointe Pharmacy

5979 Desert Storm Ave.
270-412-PILL (7455)

Hours: 7 a.m. to 4 p.m. Monday through Friday. Closed on weekends, DONSAs and holidays.

The LaPointe Pharmacy fills prescriptions for active duty Soldiers. Any formulary medication not stocked at the LaPointe Pharmacy can be obtained at the BACH Main Pharmacy or Town Center Pharmacy.

Byrd Pharmacy

7973 Thunder Blvd., near Gate 10
270-461-1280

Hours: 7 a.m. to 4 p.m. Monday through Friday. Closed on weekends, DONSAs and holidays.

The Byrd Pharmacy is a full service pharmacy that fills new prescriptions for enrolled beneficiaries only. Any formulary medication not stocked at the Byrd Pharmacy can be obtained at the BACH Main Pharmacy or Town Center Pharmacy.

Refill Prescription Options

For your convenience, BACH offers three ways to refill prescriptions. All refills may be picked up at the Town Center Pharmacy.

  • Phone: Please call the automated Prescription Refill Line at 270-798-DRUG (3784). Refill requests will be filled and ready to be picked up two working days later at the Town Center Pharmacy.
  • Mail: Prescription refill request cards are available at all BACH Pharmacy windows. For your convenience, the mail-in card has a space for patients to designate their preferred pickup date.
  • Online: Requests may be submitted through www.tricareonline.com.
  • NOTE: The patient does not need to be present to pick up a prescription. However, their designee needs to bring the patient’s military identification card or a copy (front and back) to verify eligibility. Refills that have not been picked up within 10 days will be restocked and a new request must be submitted.

    Sexual Assault Crisis Counseling

    Emergency Center: 270-798-8500
    Victim Advocates: 270-412-5500

    Sexual Assault treatment is available through Blanchfield Army Community Hospital 24/7. If you have questions about an immediate need of sexual assault medical care, please call the Emergency Center. Victim Advocates are available 24/7.

    Soldier Health Services

    Ft Campbell Soldier Health Services

    LaPointe Soldier Centered Medical Home

    5979 Desert Storm Ave.
    (Next to Soldiers Chapel)
    270-798-4677

    Sick Call Services are at LaPointe Health Clinic SCMH from 6 to 6:30 a.m.

    All other primary care appointments:

    Call Center and Appointment Line

    270-798-4677, 931-431-4677/412-9191

    Hours: 6:30 a.m. to 3:30 p.m. Monday through Friday, except federal holidays.

    LaPointe Health Clinic provides quality health care to Soldiers in a Soldier-centered care environment who are assigned to 1st, 2nd and 3rd Brigade Combat Teams. Army Medicine offers Soldier medical care within the Soldier Centered Medical Home (SCMH). The SCMH mission is to improve and enhance individual and unit medical readiness by utilizing a multi-disciplinary health care team approach. This consists of primary care, behavioral health, clinical pharmacy, physical therapy, nutrition care and nurse case management. This model operates in a proven model of integrated, comprehensive, and proactive care. Other services include audiology, physical exams, laboratory services, radiology and optometry.

    A Shau Valley SCMH - 3rd BCT

    5979 Desert Storm Ave.
    (Inside LaPointe Health Clinic, next to the Soldiers Chapel)

    Call Center and Appointment Line for appointments 270-798-4677/ 931-431-4677

    For all other questions, call 270-412-0091/3535/8561

    TMC 5 Aviation Troop Clinic

    7149 Black Sheep Run
    270-412-8688

    Call Center and Appointment Line for appointments at 270-798-4677/931-431-4677

    Byrd Combined Troop Medical Health Clinic

    Building 7973 Thunder Blvd.
    270-461-1212

    Call Center and Appointment Line for appointments at 270-798-4677/931-431-4677

    Carentan Clinic (Warrior Care For The Warrior Transition Battalion)

    Building 2516 22nd Indiana
    270-412-3696

    Bastogne SCMH - 1St BCT

    5979 Desert Storm Ave.
    (Inside LaPointe Health Clinic, next to the Soldiers Chapel)

    Call Center and Appointment Line for appointments 270-798-4677/931-431-4677

    For all other questions, call 270-412-0091/3535/8561

    Strike SCMH - 2nd BCT

    5979 Desert Storm Ave.
    (Inside LaPointe Health Clinic, next to the Soldiers Chapel)

    Call Center and Appointment Line for appointments 270-798-4677/931-431-4677

    For all other questions, call 270-412-0091/3535/8561

    Soldier Readiness Processing

    270-798-6384/6751

    The Soldier Readiness Processing (SRP) Site provides deployment/readiness validation for Soldiers, DOD/DA/contract civilian employees. Scope of services: All deployment-related health assessments, related vaccinations and lab work. Special instruction: Units must coordinate for SRP dates and times.

    TRICARE

    Ft Campbell TRICARE

    Humana Military

    Healthcare Services: 800-444-5445
    www.tricare.mil or www.humanamilitary.com

    TRICARE is the Department of Defense’s managed health care program for military service members and their families. To enroll in TRICARE, please visit the Humana Military website at www.humanamilitary.com.

    TRICARE Prime beneficiaries may be enrolled to Blanchfield Army Community Hospital, a Soldier health clinic, a network health care provider or a community-based clinic near your residence. Active duty Soldiers are automatically enrolled in TRICARE Prime upon completion of the enrollment application.

    TRICARE Prime is also open to active duty family members. TRICARE Prime beneficiaries receive their care at BACH, Byrd Combined Troop Medical Clinic, LaPointe Health Clinic, Aviation Health Clinic or the community-based medical home in Clarksville, Tennessee — the Screaming Eagle Medical Home.

    Another great resource for TRICARE beneficiaries is TRICARE Online, available 24/7. After registering at TRICARE Online, patients may schedule routine appointments, update addresses and phone numbers, transfer TRICARE enrollment, refill and check the status of prescriptions, and update family information in DEERS. Visit www.TRICAREonline.com to register and access this great benefit.

    New arrivals to Fort Campbell must register for TRICARE in this area to begin receiving health care.

    Visit the Humana website to enroll in Fort Campbell’s assigned TRICARE region to receive health care. Also be sure to register at the Admissions and Dispositions desk, located on the second floor of Building “C” within the hospital. Questions about benefits can be answered by calling 800-444-5445 or by visiting www.tricare.mil.

    Schedule or Cancel Appointments

    To schedule or cancel an appointment from 6 a.m. to 4:30 p.m., contact the Call Center/Appointment Line at 270-798-4677 or 931-431-4677. From outside the local calling area call toll free 866-524-4677.

    Please have the following information available when you call to make an appointment:

  • Department of Defense (DOD) ID number or sponsor’s social security number
  • Sponsor’s unit and work telephone number
  • Names and birth dates of family members
  • Many appointments also may be made online at www.tricareonline.com. If you are unable to keep an appointment, please call the appointment line and cancel as soon as possible. If you made your appointment using TRICAREOnline, you can also cancel your appointment online. Canceling your appointment will enable another patient to receive medical care during your canceled appointment time. To cancel an appointment during Appointment Line hours, please contact the Appointment Line at one of the phone numbers listed above. To cancel an appointment after hours, please call 270-798-VOID and leave a message.

    Patient and Family Medical Resource Center

    Building “B,” Room 2BL01
    270-798-8055

    Hours: 8 a.m. to 3 p.m. Monday through Friday.

    If you have questions about Blanchfield Army Community Hospital services or would like to take a Self-Care/Over-the-Counter medication class, the Patient and Family Medical Resource Center is an excellent venue to assist you.

    Admissions and Pre-Admissions

    The Admissions and Dispositions Office is open 24/7 and is located on the 2nd floor across from the Patient and Family Medical Resource Center. All patients being registered, admitted or pre-admitted should bring a valid form of military identification.

    Warrior Transition Battalion

    Ft Campbell Warrior Transition Battalion

    2443 Kentucky Ave.
    270-412-8208

    The Fort Campbell Warrior Transition Battalion Complex supports Soldiers during their transition, either to return to active duty or to return to civilian life as honored veterans.

    All the buildings in the complex are energy-efficient. The 123,000-square-foot barracks are adaptable or compliant with the Americans with Disability Act (ADA), with 26 fully ADA rooms. The $24.6 million barracks is equipped with a healing garden and can house up to 206 Soldiers.

    A 20,500-square-foot building houses two company headquarters, which can accommodate 94 Soldier leaders who care for wounded, ill and injured Soldiers. The 8,100-square-foot battalion headquarters can accommodate 24 battalion support staff and leaders.

    The complex is directly across the street from Blanchfield Army Community Hospital, where Soldiers receive much of their medical care. The complex includes the Soldier and Family Assistance Center (SFAC), which was the first Warrior Transition service to open within the complex.

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