FORT CAMPBELL


Personal Services

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Installation Regulations

Ft Campbell Personal Services

Installation Physical Security

Building 123, Forrest Road
270-798-3990

Installation Physical Security is comprised of three branches — Inspections, Access Control and Alarm Management.

Security specialists are available 7:30 a.m. to 4 p.m. Monday through Friday to assist organizations and activities with issues concerning the security of government assets.

Physical Security inspections, surveys and training may be coordinated through the Physical Security Inspections Office at 270-798-0437 or 270-956-4346; Access Control may be reached at 270-798-3154; and the alarm administrator may be reached at 270-412-5864.

Gate Hours

All hours at all gates are subject to change. The following are the general guidelines to hours of operation, which can change unannounced or due to federal holidays and DONSAs.

  • Gate 1: 4:30 a.m. to 9 p.m. Monday through Friday, 6:30 a.m. to 9 p.m. Saturday and Sunday.
  • Gate 2: 4:30 to 9 a.m. and 3 to 6 p.m. Monday through Friday. Closed weekends, federal holidays and DONSAs.
  • Gate 3: 4:30 a.m. to 9 p.m. Monday through Friday, 7 a.m. to 9 p.m. Saturday and Sunday, 4:30 to 9:30 a.m. and 3 to 6 p.m. DONSAs. Closed federal holidays and DONSA weekends.
  • Gate 4: 24/7.
  • Gate 5: Closed.
  • Gate 6: 4:30 a.m. to 9 p.m. Monday through Friday, 7 a.m. to 9 p.m. Saturday and Sunday, 4:30 to 9:30 a.m. and 3 to 6 p.m. DONSAs. Closed federal holidays and DONSA weekends.
  • Gate 7: 24/7.
  • Gate 10: 24/7.
  • Angels Gate: 5 a.m. to 5 p.m. Monday through Friday. Closed weekends, federal holidays and DONSAs.
  • Mabry Gate: 5 a.m. to 9 p.m. Monday through Friday. Closed weekends, federal holiday and DONSAs.
  • Sabre Gate: 24/7.

Vehicle and Bicycle Registrations

Soldiers who own a motorcycle are required to register it on Fort Campbell. No other vehicles are required to be registered with Fort Campbell. All personnel operating a vehicle on post must possess a valid driver’s license, vehicle state registration and proof of insurance. Soldiers registering or operating a motorcycle must also have the motorcycle endorsement on their driver’s license and present their Motorcycle Safety Foundation Card. Vehicles and bicycles may be registered at the Gate 4 Visitor Control Center, Building A5004, 270-798-5047, or the Town Center Visitor Control Center, Building 94C, 270-412-2388.

Motorcycle Riders

270-461-0067

By Army regulation, Soldiers who ride a motorcycle on the installation must provide proof of completion of a motorcycle safety training course. The basic riders course is offered at no cost to Soldiers only. Soldiers can register for the course online using ATTRS; contact your unit Schools NCO for assistance in enrolling. Other courses available as part of the Army Traffic Safety Training Program include an Experienced Motorcycle Riders Course, Sports Bike Course, Intermediate Drivers Course and Remedial Drivers Course. Riders must wear approved protective equipment at all times when riding on or off the installation. Fort Campbell police can issue drivers a $30 citation for violating this regulation.

Tennessee and Kentucky Driver’s Licenses

New residents have 30 days after establishing residence in either state to renew their motor vehicle license, per state vehicle codes. No test is required if current out-of-state license is valid.

CLARKSVILLE OFFICE

220 W. Dunbar Cave Road
931-648-5596

Hours: 7 a.m. to 5:30 p.m. Tuesday through Friday, 8 a.m. to 5:30 p.m. the second Wednesday of each month. Closed Saturday through Monday and all holidays.

HOPKINSVILLE OFFICE

Christian County Justice Center
100 Justice Way
270-889-6540

Hours: 8 a.m. to 4:20 p.m. Monday through Friday.

Traffic Regulations

Every day the Fort Campbell Police Department works to increase highway safety in order to reduce deaths, injuries and economic losses from motor vehicle crashes. Local traffic regulations facilitate the safe flow of traffic and accident prevention and help educate and guide vehicle operators to respect traffic laws and safety regulations. All motor vehicle operators should familiarize themselves with Army Regulation 190-5, CAM Regulation 190-5 and the laws pertaining to the states of Kentucky and Tennessee. Law enforcement has been tremendously effective in deterring Soldiers, family members and guests of Fort Campbell from unsafe driving behaviors that risk the lives of each and every one living and working within the community. All violators are subject to legal, disciplinary and administrative action.

Speed Limits

Unless otherwise posted, the speed limit on Fort Campbell is 25 mph. In other areas, speed is limited to:

  • 10 mph in parking areas and when passing troop formations.
  • 20 mph in school areas.
  • 20 mph in housing areas.
  • 35 mph for tactical vehicles in rear areas.
  • 45 mph for nontactical vehicles on rear area roads.

Parking

Parking privately owned or U.S. government vehicles on Fort Campbell’s main streets is prohibited except where such parking is authorized by designated spaces or for service vehicles conducting authorized business. The shoulders of the road cannot be used for parking except for the case of a temporarily disabled vehicle.

Off-Limit Areas

All bodies and streams of water on Fort Campbell are off-limits for unauthorized water sports and activities.

All rock quarries, both active and abandoned, within Kentucky and Tennessee are off-limits for all purposes. The only exceptions to this prohibition are:

  • The Cerulean Spring Quarry, Cadiz, Kentucky, may be used for scuba diving only during operating hours.
  • Martha’s Quarry, located east of Lebanon, Tennessee, may be used by certified divers and dive students accompanied by a certified instructor only. Due to the high cliffs, nondiving recreational use is not permitted.
  • Cowan Quarry, located south of Cowan, Tennessee, may be used by certified divers and dive students accompanied by a certified instructor only. Due to the high cliffs, nondiving recreational use is not permitted.
  • Hopkinsville Diving Quarry, located off Exit 9, adjacent to Pennyrile Parkway and 680. Nondiving recreational use is not permitted.

Military personnel observed in off-limits establishments are in violation of a lawful general order and are subject to apprehension for violation of Article 92, UCMJ.

Off-limits establishments are prohibited from advertising on the installation.

The point of contact for this action is the Director of Emergency Services at 270-798-6281.

Provost Marshal and Chief Of Police

Ft Campbell Provost Marshal Chief of Police

123 Forest Road
Nonemergencies: 270-798-7111/7112
Emergencies and to report a crime: 911

The provost marshal and chief of police are responsible for maintaining discipline and keeping law and order on Fort Campbell. The military and civilian police officers are committed to fighting crime, preventing crime and keeping neighborhoods safe for the Fort Campbell community.

Fire Department and Emergency Services

Ft Campbell Fire Department and Emergency

1747 Kentucky Ave.
Nonemergencies: 270-798-7172
Emergencies: 911

The Fort Campbell Fire Department and Emergency Services prevent and minimize loss of life and property and environmental danger. Support is provided 24/7 during peacetime, wartime and humanitarian operations. They stand strong in the face of all man-made incidents and natural disasters and provide fire protection, rescue, hazardous material and emergency medical responses.

Soldier Support Center

Ft Campbell Soldier Support Center

2702 Michigan Ave.
Information Desk: 270-412-1121

The centralized Soldier Support Center is managed by the Military Personnel Services Division. Services include ID cards/DEERS, Transition Services, In/Out-processing, Reassignments, Records, Dental, Finance, and MWR. All offices except ID Cards are closed for lunch 11:30 a.m. to noon.

Out-processing

270-798-5813/3763

Soldiers assigned to Fort Campbell who will permanently leave the installation due to PCS or separation from service must out-process the installation.

Out-processing clearing papers can be requested at the following link on the Fort Campbell Intranet: https://intranet.campbell.army.mil/garrison/dhr/MPSD/inop/_layouts/15/start.aspx#

Clearing papers cannot be requested earlier than 14 business days from the start of the Soldier’s leave date. Once clearing papers are requested they will be sent via email approximately 5 business days from the date of request.

ID Cards/DEERS

2702 Michigan Ave.
270-798-2424

Hours: 7:30 a.m. to 3:30 p.m. Monday, Tuesday, Wednesday and Friday, and 9 a.m. to 3:30 p.m. Thursday.

You may schedule an appointment online at https://rapids-appointments.dmdc.osd.mil.

Passports/Visas/Family Travel

2702 Michigan Ave.
270-798-5241/2036

Hours: 7:30 a.m. to 3:30 p.m. Monday, Tuesday, Wednesday and Friday; and 9 a.m. to 3:30 p.m. Thursday.

This office serves customers by appointment or walk-ins. Passport appointments are available at www.campbell.army.mil/Installation/Pages/Passports.aspx. This will take you to your Passports Web page. The form for appointment button is at the bottom along with the FAQ. You must read the FAQ before you make an appointment to ensure you have all documents required or you will be rescheduled.

The Family Travel Office processes official, no-fee passports and visas for all family members and DA civilians that will PCS overseas with their sponsor. The office also processes official passports for military members who are traveling to a location that requires a Soldier to have a passport for official business. These passports cannot be used for vacations or personaltravel.

Reassignments/Sponsorship

Hours: 1 p.m. to 3:30 p.m. Monday through Friday.

Retirement Services Office

2702 Michigan Ave.
270-798-5280/3310

Hours: 7:30 a.m. to 3:30 p.m. Monday, Tuesday, Wednesday and Friday, and 9 a.m. to 3:30 p.m. Thursday. Closed 11:30 a.m. to noon for lunch.

The Retirement Services Office provides pre- and post-retirement advice and assistance to Soldiers, retirees and family members. Specific areas of interest include Survivor Benefit Plan counseling for retired and retiring Soldiers, as well as for active-duty death survivors; assistance with retired pay issues; concurrent retirement and disability pay and combat-related special compensation advice; and information on Army retirement benefits such as ID cards, TRICARE and the TRICARE Retiree Dental Program.

Soldier Readiness Processing (SRP) Site

2702 Michigan Ave.
270-798-6751

Hours: 8 a.m. to 3 p.m. Monday through Friday. Closed 11:30 a.m. to 12:30 p.m. for lunch.

Finance (In- and Out-processing)

PCS Processing/Separation Section
2702 Michigan Ave.
270-798-3153/3277

Military and travel pay services for Soldiers in-processing and out-processing the installation in conjunction with PCS, ETS or retirement are provided by the PCS Processing/Separation Section.

Voting Assistance Office

2702 Michigan Ave.
270-956-1005
usarmy.vote.campbell@mail.mil

Hours: 7:30 a.m. to 3:30 p.m. Monday, Tuesday, Wednesday and Friday, and 9 a.m. to 3:30 p.m. Thursday. Closed 11:30 a.m. to noon for lunch.

Soldier for Life-Transition Assistance Program (SFL-TAP)

Ft Campbell Soldier for Life

5661 Screaming Eagle Blvd.
270-798-5000/4163

Hours: 7:30 a.m. to 4 p.m. Monday through Wednesday and Friday, 7:30 a.m. to 2:30 p.m. Thursday.

This office provides timely and effective transition assistance to all transitioning Services Members, Retirees and their Family Members. SFL-TAP’s mission is to educate, prepare and connect Soldiers and Families transitioning from active-duty on/with continuing their service in the National Guard and Reserves; state and federal Veterans benefits, and educational and employment opportunities by providing Veterans’ benefit information and job assistance training.

Helpful Agencies and Organizations

Bank of America

201 Bastogne Ave.
Corner of Screaming Eagle Boulevard and Bastogne Avenue
931-431-4280
www.bankofamerica.com

Hours: 9 a.m. to 4 p.m. Monday through Thursday, 9 a.m. to 5 p.m. Friday.

Drive-thru windows: 9 a.m. to 4 p.m. Monday through Thursday, 8:30 a.m. to 5:30 p.m. Friday.

Bank of America Military Bank offers full-service banking to the Fort Campbell community with an on-post location as well as nine ATMs. Services are also available in the Central Processing Center, located at 2577-A Screaming Eagle Blvd.

Bank of America ATM locations: Aviation Brigade Barracks Parking Area, Blanchfield Army Community Hospital, the Commissary, the PX, the Family Resource Center, the corner of Screaming Eagle Boulevard and Bastogne Avenue, Military Clothing Sales, Kentucky Shoppette and Troop Mini-Mall. These ATMs operate 24/7.

Civilian Pay Services

Pay inquiries for GS and WG employees: 270-798-5575
DSN: 635-5575
Fax: 270-798-2096

Civilian pay services are provided by the Garrison Resource Management Office in Building T-39, Room 121. Please call or fax the listed numbers for GS and WG pay inquiries. When contacting, please provide both contact information and a brief description of the pay problem. Inquiries for nonappropriated fund employees should be directed to the Civilian Personnel Advisory Center at 270-798-4938. Civilian pay inquiries for MEDDAC employees should be handled through the MEDDAC customer service representative at 270-798-8869/8539.

Civilian Personnel Advisory Center

Appropriated funds: 270-798-4879/ 270-412-9087/8481
Nonappropriated funds: 270-798-3831

The Civilian Personnel Advisory Center provides advice and assistance in the areas of recruiting, attracting and retaining a high-quality civilian workforce. They are also responsible for the improvement of individual and organizational performance, structuring the civilian workforce through position management and classification, and maintaining the well-being of the civilian workforce through management-employee relations, labor relations and civilian workforce development.

Claims Office

2765 Tennessee Ave.
270-798-5011
Fax: 270-798-0805

The Fort Campbell Claims Office handles all claims caused by activities of the Army and all claims for the loss, damage or destruction of personal property.

Community Resources Guide

Community members needing information about available resources for issues, concerns or problems can visit www.campbell.army.mil/Installation/Pages/CRG.aspx to determine which on-post agency can best assist them with their issue.

Congressional Inquiries

2700 Indiana Ave., Room 270

G1 processes and controls congressional inquiry communications received at Fort Campbell. All military personnel and Department of the Army employees have the right to communicate with a member of Congress unless the communication violates regulation necessary to the security of the United States. Inquiries are processed by the assistant chief of staff G1 Special Inquiries Office. Any commander, director or staff officer receiving a congressional inquiry should contact the congressional liaison at the special inquiries office at 270-798-9280.

The Fort Campbell Courier

270-798-6090
Retail Advertising: 270-439-5122
www.fortcampbellcourier.com
Facebook: www.facebook.com/fortcampbellcourier
Twitter: www.twitter.com/CampbellCourier

The Fort Campbell Courier is the weekly post newspaper serving the entire Fort Campbell community including Soldiers, family members, retirees and civilians. It is distributed Thursday evenings to post quarters and specially marked newspaper boxes, both on and off post. The Courier can also be read online at www.fortcampbellcourier.com.

The Courier is one of several information resources produced by the Fort Campbell Public Affairs Office. Among them is the Campbell Facebook page at www.facebook.com/fortcampbell. Together they are the first source for news and information about the post.

Ft Campbell Helpful Agencies

Employee Assistance Program

270-798-5253

The Fort Campbell Employee Assistance Program (EAP) is designed to provide free, confidential services to Fort Campbell’s civilian employees and their family members, Fort Campbell retirees and family members, and, on a space-available basis, family members of active-duty Soldiers assigned to Fort Campbell. As job effectiveness can be adversely affected when employees are faced with emotional or behavioral problems, alcohol and drug abuse or addiction, growing family responsibilities, financial and legal difficulties, and dependent (child or elder) care needs, EAP services can be extremely beneficial.

The EAP provides a variety of individually based services including: screenings to identify the employee’s problem; short-term “solution-focused intervention;” and, when appropriate, referral to providers, facilities or other services that can assist the employee in resolving his or her problems. EAP also provides training for employees, managers and supervisors for the prevention of, and intervention in, poor job performance, absenteeism and workplace incidents that could result in accidents or injury.

EAP services are seen as crucial tools in helping the leaders and managers of today’s workforce monitor and prevent the possibility of workplace violence. EAP services are critical and proven effective in getting employees refocused and productive again in incidents and events where an employee may experience trauma while at work. Whether it is a substance abuse problem, a drug test that has been verified positive, a problem related to family needs, or a natural disaster, the EAP can provide comprehensive short-term services and offer long-term referral services to help employees achieve a balance between their work, family and other personal responsibilities.

NOTE: Participation in EAP is voluntary and, ultimately, it is the employee’s decision to participate or not. It is the employee’s responsibility to follow through with referrals, and financial arrangements for referral services are the responsibility of the employee.

Equal Employment Opportunity Office

270-798-3765

The Equal Opportunity Program formulates, directs and sustains a comprehensive effort to ensure fair treatment of all civilian employees based on merit, fitness, capability and potential, which supports and enhances readiness.

Fortera Credit Union

88 Michigan Ave.
931-431-6800
www.forteracu.com

Lobby Hours: 8:30 a.m. to 4:30 p.m. Monday through Friday, 9 a.m. to 1 p.m. Saturday and 8 a.m. to 5 p.m. military paydays.

Drive-thru Window Hours: 8 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 1 p.m. Saturday.

Fortera Credit Union offers 10 locations — one on post and nine off post. The Fort Campbell branch includes one walk-up ATM, two drive-up ATMs and four drive-teller stations.

Immigration and Naturalization Service

2765 Tennessee Ave.
270-798-4432/0918

The process of becoming a United States citizen can be found online at www.uscis.gov or by calling the automated system at 800-870-3676. To speak with a United States Citizenship and Immigration Services staff person about the status of your application or to ask questions about requirements, forms, etc., call 800-375-5283. A toll-free military help line 877-247-4645 is available to active armed services members and their family to obtain information about immigration and citizenship services. Your alien registration number is required when calling these numbers. The Legal Assistance Office provides application forms and answers immigration questions on a walk-in basis. ACS Relocation also offers assistance to foreign-born spouses.

Inspector General

234 Bastogne Ave.
270-798-7359

Hours: 8:30 a.m. to 4:30 p.m. Monday through Wednesday and Friday, and 1 to 4:30 p.m. Thursday.

The inspector general assists military personnel, their family members and civilians in resolving problems that cannot be solved by the chain of command or other agencies.

Installation Safety Office

604 Bastogne Ave.
270-798-6995
Hotline: 270-798-6992

A professional safety and occupational health team provides safety support, risk management application, training, accident investigation, hazard analysis and countermeasure development to promote a safe and healthful working environment for Soldiers, civilians, family members and military retirees of Fort Campbell.

Legal Assistance Office

2765 Tennessee Ave.
270-798-4432/0918

Hours: 9 to 11:45 a.m. and 1 to 4:30 p.m. Monday through Wednesday, 1 to 4:30 p.m. Thursday, and 9 to 11:45 a.m. and 1 to 3 p.m. Friday.

The Staff Judge Advocate Legal Assistance Office provides advice and assistance on legal problems including, but not limited to, domestic relations, nonsupport, consumer protection, immigration and taxes. It also offers assistance in the preparation of documents such as powers of attorney and wills. It is recommended that you bring all leases, agreements, contracts, etc., to the Legal Assistance Office for review before signing.

U.S. Postal Service

91 Michigan Ave.
270-439-4114

Hours: 8:15 a.m. to 6 p.m. Monday through Friday, and 8:30 a.m. to 2 p.m. Saturday. Closed Sunday.

Passport services: 10 a.m. to 1:30 p.m. by appointment only Monday through Friday.

Suicide Prevention

270-412-6825/0078

Leaders at all levels have the responsibility to protect their Soldiers on and off the battlefield. This includes recognizing uncharacteristic and suicidal behaviors.

Effective suicide prevention requires everyone in the unit to be aware of the risk factors for suicide and know how to respond. If a Soldier seems suicidal, the time to take action is now. Distress can lead to the development of unhealthy behaviors. People closest to the Soldier (fellow Soldiers, family and friends) are in the best position to recognize changes due to stress or depression and to provide support.

LOOK FOR:
  • Comments that suggest thoughts or plans of suicide.
  • Relationship problems (loss of girlfriend or boyfriend, divorce).
  • Uncharacteristic behaviors (e.g., reckless driving, excessive drinking, stealing).
  • Significant change in work performance or attitude.
  • Depressed mood, hopelessness.
  • Withdrawal from social activities.
WHAT TO DO

In any situation, if a Soldier threatens suicide, take him very seriously. You may have very limited time and only one chance to intervene.

Remember the acronym “ACE”
  • Ask: Ask the question directly, “Are you thinking of killing yourself?”
  • Care: Remain calm and actively listen to produce relief.
  • Escort: Never leave your buddy alone. Get him or her to the chain of command, to a chaplain or to the emergency room.
RESOURCES

Adult Behavioral Health
270-798-8179

Military and Family Life Consultants
270-205-1917

Family Advocacy Program
270-798-8601

Chaplain Help Line
270-798-CARE (2273)

Suicide Prevention Program Manager
270-412-6825

Tax Center
2699 Kentucky Ave.
270-798-1040

Open year-round

Hours: 9 a.m. to 4 p.m. Monday through Thursday, and Friday 9 a.m. to 3 p.m.

The Fort Campbell Sgt. Brett T. Christian Community Tax Center offers federal and state personal income tax return preparation, assistance and electronic filing. Staffed by attorneys, legal specialists and volunteers, the tax center serves all military personnel, retired military personnel and eligible family members. Appointments can be made by phone or in person. Prior to receiving income tax return preparation assistance, clients must bring all W-2s, documents related to interest and dividend income, documents relating to child care expenses and other pertinent information to the center.

The Union, American Federation of Government Employees Local 2022 (AFGE/AFL-CIO)

2110 Indiana Ave.
270-798-2343/4297

The employer recognizes the union as the exclusive representative of all Bargaining Unit Employees in the unit as defined in 5 U.S.C. Chapter 71 and the Collective Bargaining Agreement with Headquarters, 101st Airborne Division (Air Assault) and Fort Campbell; U.S. Installation Management Command-Fort Campbell; Army Medical Command and the U.S. Army Dental Command, Fort Campbell; Network Enterprise Command; and Logistics Readiness Center-Fort Campbell, Kentucky.

Ft Campbell Department of Veterans Affairs

U.S. Department of Veterans Affairs (VA)

5668 Wickham Ave.
Appointment Line: 931-431-0661
Tennessee VA Rep.: 270-798-4227
www.va.gov

The VA offers a wide range of benefits to our nation’s veterans, service members and their families including: disability benefits, education and training benefits, vocational rehabilitation and employment, home loans, burial benefits, dependents’ and survivors’ benefits, life insurance and health care.


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