Evans Army Community Hospital (EACH)
Evans Army Community Hospital is located in building 7500 off Titus Boulevard, near the golf course. As the key component of the joint-services Colorado Springs Military Health System, it provides primary care services using the medical home model of care to Soldiers, other service members, Family members and retirees. The five-story, 92-bed hospital includes an inpatient behavioral health ward, inpatient/family care ward, mother/baby birthing center, intensive care unit, internal medicine and emergency room. An adjoining, two-story clinic building contains the Warrior Family Medicine Clinic and numerous outpatient specialty clinics with 400 examination and treatment rooms. A common area atrium connects the two sections of the Evans hospital building. This area includes the Patient Services Center, admissions and dispositions office, a medical library, chapel and the main pharmacy.
Adjacent to the hospital is the 153,350 square-foot, three-story Woods Soldier Family Care Center. This houses the Iron Horse Family Medicine Clinic which also serves as a Soldier Centered Medical Home, pediatrics, the 24-chair Dental Clinic #2, physical therapy, occupational therapy, podiatry, orthopedics, chiropractic care, a Child and Family Assistance Center, outpatient records, ancillary radiology, a pharmacy and a coffee shop. The Mountain Post Behavioral Health Clinic, Robinson Family Medicine Clinic/Soldier Centered Medical Home, and the DiRaimondo Soldier Centered Medical Homes are also on Fort Carson, while the Premier Medical Home clinic is in north-central Colorado Springs and the Mountain Post Medical Home clinic is in east-central Colorado Springs.
Visit the hospital’s webpage at http://evans.amedd.army.mil. This contains a complete telephone directory and useful information about our services and clinics. Also, our Facebook page includes daily posts related to wellness, health and medical issues as well as hospital announcements, so “Like” us at https://www.facebook.com/EvansArmyCommunityHospital.
Military Families can enroll in TRICARE Prime by calling United Healthcare Military & Veterans at 1-877-988-WEST (9378) or visiting www.tricare.mil and selecting Enroll or Purchase a Plan. Active-duty service members will be enrolled to EACH when they in-process the Fort Carson Welcome Center.TRICARE Prime provides patients with the best means of access to health care at EACH. Family members must be enrolled in TRICARE Prime or their care may be limited. TRICARE Standard patients are able to utilize services within the Emergency Department, Pharmacy, Radiology and the Lab. Dependent parents and dependent parents-in-law are not assigned a Primary Care Manager (PCM) within Evans Army Community Hospital.
How to Make or Cancel An Appointment
TRICARE beneficiaries can make, cancel and reschedule appointments or talk to an advice nurse by calling the Patient Access Service line at 524-CARE (2273) or 526-CARE (2273) or by accessing TRICARE Online at http://www.tricareonline.com. Outside of business hours, beneficiaries can call the Patient Access Service line and select option 3 to be connected to the National Nurse Advice line to receive home health care advice for themselves or their children or be referred to the EACH Emergency Department. Please cancel or reschedule appointments if you cannot make it; do not miss your scheduled appointments as this negatively affects other patients and your providers.
Patients requiring emergency care should be taken directly to the hospital’s Emergency Department. Emergency services are available 24 hours a day. The telephone number is 526-7111. Patients are seen on a medical priority basis, based on the seriousness of the injury or illness, not necessarily in the order of arrival.
For ambulance service on Fort Carson, call 911 from any civilian or military phone. The Fort Carson ambulance service will respond to on-post emergencies only. Civilian ambulances will respond to off-post emergencies.
The Patient Administration Division (PAD) of EACH helps Soldiers and Families order medical records from other military facilities and civilian hospitals, copy medical records, process birth certificates, conduct Defense Enrollment Eligibility Reporting System (DEERS) checks, initiate line of duty investigations, provide notary services and processes requests for release of medical information. This department provides for and coordinates all administrative matters related to the admission and disposition of inpatient and outpatients services. For more information, call 526-7298/7287.
All patients older than 10 years of age must present a military identification card for treatment at EACH. A parent or guardian must accompany children under 18.
All military Family members must be enrolled in DEERS prior to receiving nonemergency medical care. Records for Family members are maintained at the hospital and are delivered to the clinic for appointments as needed. For those who do not have records, the Outpatient Records Section will create them. Questions concerning records may be answered by calling 526-7298.
PAD provides excellent administrative support services to the hospital staff and beneficiaries in the most effective and efficient means possible.
All eligible TRICARE beneficiaries may have prescriptions from both military and civilian providers filled at EACH’s pharmacies at no charge. Medication availability is determined by the DOD Pharmacy and Therapeutics Committee and generally includes medications designated as Basic Core Formulary or Uniform Formulary within the Military Health System. The formulary search tool is available at: https://www.express-scripts.com/static/formularySearch/2.1/#/formularySearch/drugSearch?accessLink=FSTResults. Medications designated as DOD non-formulary are not available through military treatment facility pharmacies.
The EACH Main Hospital Outpatient Pharmacy is open Monday-Thursday 8 a.m. to 6 p.m., Friday 8 a.m. to 5 p.m., Saturday 8 a.m. to 4 p.m., and training holidays 8 a.m. to 4 p.m. All outpatient pharmacies are closed on federal holidays. Full-service pharmacies are also located at the Woods Soldier Family Care Center, Robinson Family Medicine Clinic, Mountain Post Medical Home and Premier Army Health Clinic for patients receiving care at these clinics. Operating hours for these pharmacies are listed at: http://www.evans.amedd.army.mil/Pharmnew/. Patients who have handwritten prescriptions from civilian providers are encouraged to use the Woods Soldier Family Care Center Pharmacy for their medication needs.
Prescription refills must be ordered in advance either by phone at 524-4081 or 888-745-6427, or by using the online ordering system (preferred): http://www.evans.amedd.army.mil/scripts/mgwms32.dll?MGWLPN=DOD&WEBAPP=PHARMACYENTRY. Refill prescriptions ordered before 3:30 p.m. Sunday through Thursday are generally ready for pick-up after two duty days after 2 p.m. Please allow additional time for federal holidays and training days. Refills can be ordered for pick up at either the Evans Main Hospital Outpatient Pharmacy (windows 1 and 2), or the Woods Soldier Family Care Center Pharmacy
Patient Services Center
The Patient Advocate Office serves patients in the capacity of providing resolutions to issues that were not resolved through the leadership within the clinics or departments. After every effort has been made to fix the issue at the lowest level, patients may direct their questions, problems or concerns to the Patient Advocate Office. ICE cards are provided throughout the hospital to voice complaints, and compliments or feel free to go online: http://ICE.disa.mil.
Beneficiary counseling, medical debt collection assistance, and the ombudsman services are provided within the Patient Advocate Office. To reach the main desk, call 719-526-7225. After duty hours, contact the Administrative Officer of the Day at 719-526-7001/7002.
The Patient- and Family-Centered Care (PFCC) initiative is committed to strengthening the partnership between our providers, patients and their Family members. Changes are implemented to better serve our patients and Families by ensuring that the Family’s perspective is considered when developing policies and programs, as well as in the delivery of care. Patients and/or Family members interested in serving on the Patient and Family Advisory Council (PFAC) should contact us at 719-526-7225.
The Resource Center supports informed health care decisions and promotes wellness. It provides a comfortable, family-centered environment where patients and Families have access to reliable patient educational resource materials. Stop by and use the computer, send faxes, make copies, use the courtesy phone or just relax and watch television. Our services are free and confidential.
The center’s American Red Cross staff help meet the needs of a changing military. They primarily coordinate hospital volunteers and can link military members and their Families to emergency services and other service to military Families.
The Patient Services Center is located in room 1011. Use Parking Lot A, and enter through the Main West Entrance. Hours of operation are Monday-Friday 8 a.m. to 4 p.m. We are closed on holidays and most training holidays.
Main services are located in building 2059, at the corner of Magrath Avenue and Yano Street and are offered to DOD health care beneficiaries; the physical street address is 6582 Magrath Ave. Services provided include:
Occupational Health - Delivers occupational-related medical services to ensure the health and welfare of the DOD workforce. Hours are Monday-Friday 7:30 to 11:30 a.m. and 1 to 4 p.m., excluding holidays. No children can be accommodated or left unattended during occupational health examinations.
Preventive Medicine/Communicable Disease Clinic - Evaluates and treats sexually transmitted diseases and other communicable diseases. It also provides epidemiological surveillance and evaluations for health-related needs prior to leisure travel.
Public Health - Provides evaluation and treatment of the latent tuberculosis infections, health inspection and liaison consultation to installation Child, Youth and School Services (CYSS) assets, rabies prevention following animal bites, HIV case management for active-duty military, influenza vaccination campaign oversight, and sexually transmitted disease tracking and education.
Environmental Health - Provides hazardous waste and regulated medical waste oversight, conducts water quality surveillance, entomologic and pest surveillance, and conducts food facility inspections for the installation.
Industrial Hygiene - (located in building 1059 at 1852 Irwin Drive) Ensures safe and healthy working conditions for Fort Carson, Evan’s Army Community Hospital, and outlying clinics through inspections, sampling, evaluations and monitoring that may contribute or cause sickness, illness, injury, discomfort, or safety concerns. Industrial Hygiene plays a key role in the Army Safety and Occupational Health (SOH) Program. Surveillance plans for worksites and workers are based on SOH worksite visits and any identified potential hazards such as indoor air quality, chemical exposures, noise, vibration, repetitive stress and ergonomics. Industrial Hygiene makes recommendations on methods to mitigate hazards such as engineering controls, substitution, elimination and use of personal protective equipment.
Hearing Program - (located in building 1040 on O’Connell Boulevard; projected to move to building 1525, the old Commissary, in spring 2016). This clinic provides hearing readiness services, clinical and operational hearing services and hearing conservation activities.
Radiation Health Physics - (located in Evans hospital) Ensures that all radiation doses and uses among medical and dental activities and workers, patients and the general public remain as low as reasonably achievable and remain in compliance with federal and Army regulations.
Army Wellness Center - Fort Carson
The Army Wellness Center promotes an enhanced and sustained healthy lifestyle to improve overall well-being of Soldiers, Family members, retirees and the civilian workforce. The AWC is a U.S. Army Medical Command initiative overseen by the Army Public Health Center. The AWC is staffed by nurse and health educators who deliver primary preventive programs.
Core programs include a health assessment review, physical fitness, healthy nutrition, stress management, general wellness education and tobacco education. Services are integrated through a holistic approach to take into account all of an individual’s physical, psychological and social circumstances when providing services. Thus, these programs empower participants to set their own health goals and achieve them.
From calculating resting metabolic rates, to computing cardio respiratory fitness levels and measuring body fat composition, all testing provided is individualized to address the clients’ current needs, motivation and confidence level. In the private sector these services could cost upward of $3,000 but the Fort Carson AWC offers all of these services for free.
The Mountain Post Wellness Center is in building 1843, 1891 Prussman Blvd. The phone number is 719-526-3887.
Army Substance Abuse Program (ASAP)
Fort Carson is a drug-free community. Soldiers, civilian employees, retirees and their Families work to prevent the abuse of alcohol, the use of illegal drugs and abuse of prescription drugs.
The Fort Carson ASAP mission is to strengthen the overall fitness and effectiveness of the Army’s total workforce and to enhance the combat readiness of its Soldiers through its care.
The Alcohol and Drug Control Officer of the Army Substance Abuse Program at Fort Carson is the point of contact for ASAP programs and services. The ASAP team is located at 1638 Elwell St., building 6236. Call 526-2862/2181 for more information.
U.S. Army Dental Activity
Complete dental care is available for all active-duty Soldiers. Fort Carson has state-of-the-art dental facilities. Commanders and first sergeants will direct Soldiers to the appropriate facility. There are five dental clinics on Fort Carson:
Dental Clinic #1 – 6990 Quinn St., building 2356 719-526-2200
Dental Clinic #2 – 1650 Cochran Circle, building 7503 719-503-7167
Larson Dental Clinic – 1227 Felkins St., building 1227 719-526-3330
Smith Dental Clinic – 2280 Hogan St., building 1855 719-526-5400
Hospital Dental Clinic (Oral Surgery) – 1650 Cochran Circle, building 7500, room 2806 719-526-7100
For more information, call DENTAC Headquarters at 719-526-2006.
Due to limited resources and an emphasis on active-duty dental readiness, there is no space available for Family members. Family members of active-duty Soldiers may apply to be enrolled in the TRICARE Dental Program. Services covered under TDP include endodontics, periodontics, oral surgery, prosthodontics, orthodontics, crowns and other cast restorations in addition to preventive, diagnostic, emergency, anesthesia and restorative services. Enrollment forms may be downloaded at http://www.ucci.com or obtained by visiting a local uniform service personnel office, dental treatment facility or Evans Army Community Hospital’s Patient Representative Office. For more information, call United Concordia at 800-866-8499.
After-Hours Emergency Dental Care
After-hours dental emergencies (bleeding, swelling or trauma) should report to Evans Army Community Hospital emergency room.
Fort Carson Veterinary Treatment Facility
To promote the health and well being of animals owned by military personnel, the Fort Carson Veterinary Treatment Facility sees pets on an appointment-only basis. For more information or to schedule an appointment, call 526-3803. The VTF is located at 1535 Sheridan Ave. in building 6190.
Anyone who owns pets and lives on post, must abide by Fort Carson Regulation 40-5 and the Fort Carson Family Housing Guide:
- Register pets with the VTF within 10 days of arrival, or after acquiring a new pet. Fort Carson residents are limited to two pets in post quarters.
- Have all puppies and kittens vaccinated with an initial series of shots beginning at six-eight weeks of age, every three to four weeks until 16 weeks of age and annually thereafter. Have all pets vaccinated for rabies at 16 weeks of age and annually thereafter. The rabies identification tag must be placed on the animal’s collar.
- Have pets microchipped. This involves placing a microchip, the size of a grain of rice, underneath the skin in the pet’s shoulder area. This is a means of permanent identification and is mandatory for pets living on Fort Carson.
- Provide adequate food, water and shelter for animals; remove pet waste daily.
- Animals must be under proper control at all times and cannot roam freely. Animals will not be left unaccompanied in vehicles.
- For those who live off post and within the city limits of Colorado Springs, their dogs and cats must be vaccinated against rabies annually. Dogs must be licensed within 30 days of arrival and annually thereafter.
Contact the VTF for information concerning licensing agencies.
The clinic hours of operation are Monday-Friday from 7:30 a.m. to 3:30 p.m. It is closed holidays and the last working day of the month. These hours are subject to change on very short notice, based on mission requirements.
Warrior Transition Battalion (WTB)
In the summer of 2007, the Army Medical Action Plan was created to help develop solutions to improve processes and procedures for providing care to ill and injured Soldiers at Army and VA medical treatment facilities. In today’s Army, wounded, ill and injured Soldiers are more commonly known as transitioning Soldiers.
The mission of the Fort Carson WTB is to provide command and control, primary care and case management for these Soldiers in order to establish conditions for their healing and to promote a timely return to the force or transition as a veteran to civilian life.
Every WTB Soldier receives a detailed comprehensive care plan detailing a plan of action to facilitate medical healing. This plan in turn is an integral part of a detailed comprehensive transition plan which addresses medical care, spiritual welfare, behavioral health counseling, family counseling, education and meaningful, productive employment.
The goal is to transition a healed and trained Soldier back into the Army or to transition a healed, educated veteran to productive civilian life.