Army Emergency Relief
Army Emergency Relief (AER) provides financial assistance in emergency situations to all active duty Soldiers, retired military personnel and their families. Assistance is made on a case-by-case basis, common examples include: non-receipt of pay and allowances, emergency transportation and vehicle repair, initial rent and deposits, threat of eviction, essential utilities, deprivation, emergency medical or dental treatments and other emergency circumstances.

To apply for AER assistance, Soldiers need to obtain the AER application, DA Form 1103, from their unit chain of command. Upon completion, the application must be signed by the unit commander or first sergeant (if acting as commander, assumption of command orders is needed).

Family members of Soldiers who are overseas should go through the unit rear detachment to obtain assistance. They will need a power of attorney or the sponsor's verified authorization to obtain an AER loan. All applicants must show a valid military I.D. card, the latest leave and earnings statement, proof of a financial emergency and additional documentation as needed. A checklist of documentation required may be obtained in person at 5661 Screaming Eagle Blvd., 8 to 11:30 a.m. or 12:30 to 4:30 p.m. For more information, call (270) 798-5518.

Army Family Action Plan
Army Family Action Plan (AFAP) is designed to improve the quality of life for the total Army Family. AFAP facilitates change to enhance the total Army experience. The program encourages issues and concerns that affect the total Army quality of life to be heard by our leadership. The AFAP forums and annual conference are held to review and address local concerns and larger Army issues. The annual conference is held in the fall. Issues not resolved at the installation level are then forwarded to Forces Command and the Department of Army for resolution. Soldiers, Family members, Retirees and Civilians are all welcome to participate. Volunteers are always needed. For more information, contact the AFAP Program Manager, (270) 798-2063 or visit online at http://afap.campbell.army.mil. The AFAP program is located in the FRC, 1501 William C. Lee Road.

Army Family Team Building
Army Family Team Building (AFTB) provides personal and professional development classes to promote Army Family mission readiness and force retention. Developed by Family members for Family members, classes answer questions about Army life, give suggestions on how to improve your personal life and provide ways to develop as a leader. 34 AFTB classes are offered free of charge in three different levels. Classes are open to military Spouses, Soldiers, Department of the Army Civilians, community members and military parents. Day classes are offered every month and evening classes are available by request. Individual units and FRGs may request complete levels or individual classes based on availability. The program is located in the FRC, 1501 William C. Lee Road. For more information, call (270) 798-4800.

Consumer Affairs Office
The Consumer Affairs Office (CAO) provides information and guidance to Soldiers and their families about consumer affairs issues. They review all types of contracts—vehicle purchases, property rental, warranty information, insurance and investments. Soldiers and their families are encouraged to seek advice prior to making large purchases such as vehicles. CARFAX reports are also available free of charge. The CAO provides assistance with consumer complaint resolution and mediation. They maintain a database of all consumer complaints and can provide clients with a complaint history for all local businesses. They can also inform the consumer about market trends and provide tips on how to become a better consumer. Service provided by CAO is on a walk-in basis during the hours of operation, 8 to 11:30 a.m. and 12:30 to 4:30 p.m. For more information, call (270) 798-5528.

Deployment Program
The Deployment Program is the principal source of resources and services for Soldiers, Commanders, Families and FRGs. Designed to assist units and installation personnel with deployment and reintegration briefings, the program offers a variety of training workshops for Family members, such as Operation R.E.A.D.Y classes. Held monthly, classes include: FRG leader, Newsletter and Treasurer. In addition to the Operation R.E.A.D.Y classes, the deployment program offers classes in Spouse Battlemind, which delves into issues and concerns that families might experience during and after deployment. Care Team training is offered to Spouses and Family members that wish to be of assistance to families of fallen Soldiers. The program is also looking for dedicated, experienced instructors to teach classes and workshops.

To volunteer, contact the Mobilization and Deployment Office, (270) 798-3849/4408. The Deployment Program is located in the FRC, 1501 William C. Lee Road. For more information, call (270) 798-3849/4408.

Exceptional Family Member Program
The Fort Campbell Exceptional Family Member Program (EFMP) serves more than 3,500 individuals with special needs. EFMP is a mandatory enrollment program that works in partnership with various military and civilian agencies to provide comprehensive and coordinated community support, housing, educational and medical support, and personal services to Families with special needs. An Exceptional Family Member (EFM) is a family member (child or adult) with any physical, emotional, developmental or intellectual disability that requires special treatment, therapy, education, training or counseling.

The following Soldiers with EFMs must enroll in the program:
• Active Army; U.S. Army Reserve (USAR) Soldiers in the USAR-Active Guard Reserve program; Army National Guard (ARNG) personnel.

Enrollment allows assignment managers at Army personnel agencies to consider the documented medical and special education needs of EFM in the assignment process. When possible, Soldiers are assigned to an area where their EFM's medical and special education needs can be met. This decision will depend on a valid personnel requirement for the Soldier's grade, specialty and eligibility for the tour. All Soldiers are still eligible for world-wide assignment.

Each year, the Fort Campbell EFMP partners with Child and Youth Services (CYS) to hold a two-week summer camp for children ages three to 21 who are enrolled in EFMP. This camp is unique because each child is paired with at least one Soldier Buddy volunteer. Children are allowed to attend the summer camp at no cost to parents.

The EFMP also sponsors a variety of recreational and cultural events during the year. For more information, contact the EFMP office, located at 5661 Screaming Eagle Blvd., Room 105 or call (270) 956-3738 or (270) 798-6843.

Family Advocacy Program
The Family Advocacy Program provides information designed to support strong, self-reliant families and enhance coping skills. The program educates families about child and spouse abuse, as well as abuse prevention, education, intervention and treatment. Other programs include new parent support, victim advocate, sexual assault prevention and response and parenting classes. For more information, call (270) 798-4191/2045 or (270) 956-3735/3736.

Family Employment Readiness Program
The Family Employment Readiness Program helps non-transitioning active duty family members, DoD Civilians, military retirees and their families prepare for employment. The program strives to empower families to take control of their personal employment situation by providing them with a full range of services and resources, such as job search assistance, résumé writing and job interview preparation. It also provides information on higher education, job training, specialized workshops and referrals.

The program is located at 5661 Screaming Eagle Blvd., Room 102 and is open Monday, Tuesday, Wednesday and Friday, 8 a.m. to 3:30 p.m., and Thursday, 12:30 to 3:30 p.m. The office is closed for lunch daily, 11:30 a.m. to 12:30 p.m. For more information, call (270) 798-4289. For information about both appropriated fund and non-appropriated fund positions, call (270) 798-3894.

To contact the Tennessee Department of Employment Services, call (931) 431-3936. To contact the Kentucky Department of Employment Services, call (270) 798-0260. The office also offers assistance with the AF and NAF application process as well as a RESUMIX workshop—held the first Thursday of each month. Non-appropriated fund job fairs are held the first Tuesday of each month at Sportsman's Lodge, applications are accepted from 9 to 9:30 a.m. only. Individual job counseling is also available. All AF and NAF positions are posted on www.cpol.army.mil. For more information, call (270) 798-4412.

Family Resource Center
Located at 1501 William C. Lee Road, the Family Resource Center (FRC) is a meeting and information center for Family Readiness Groups, Commanders, Soldiers and their Families. Children are welcome. Mailboxes for each registered FRG on Fort Campbell are located at the FRC to disseminate post-wide information. The FRC resource library maintains brochures on military life and deployment issues for use at FRG meetings and unit deployment briefs. Public use computers are available to assist Family members in preparing materials, conducting research and composing newsletters. Internet capability is also available and Short Term Alternative Child Care (STACC) is onsite. To schedule childcare, call (270) 956-4381. For more information, call (270) 956-2935 or toll free (866) 252-9319.

Financial Readiness Office
The Financial Readiness Office provides financial management classes and one-on-one counseling to help Soldiers and family members improve their financial stability. Classes include: "Check Writing" offered at 9 a.m. the first and third Wednesday of each month; "Money Management" offered at 9 a.m. the second and fourth Wednesday of each month; and "How to Buy a House" offered at 1 p.m. the second Tuesday of each month.

All classes are held in the Lee Soldier and Family Support Center, no appointment necessary. Appointments are required for individual budget counseling. For more information, call (270) 798-5518.

Information and Referral Program
The Information and Referral Program is your one-stop information source for programs and services located in the Fort Campbell, Clarksville, Tenn. and Hopkinsville, Oak Grove and Cadiz, Ky. communities. The goal of the center is to keep Soldiers and their Families aware of all services available and to provide confidential referral information to the appropriate agencies when necessary. For more information, call (270) 798-9322.

Lending Closet
The Lending Closet provides kitchen items during transition for thirty days such as pots, pans, dishes, irons, ironing boards, cars seats, baby cribs, sleeping mats, high chairs, tables, chairs and electrical appliances. Extensions are given on an individual basis. For more information, call (270) 798-6313.

Outreach Program
The Outreach Program is the essential link between military and civilian agencies. Outreach connects Soldiers and Family Members to occurring events, ACS programs, support groups and information and referral services throughout the Fort Campbell community. The Outreach Program educates Fort Campbell and surrounding communities on each program ACS offers by giving briefings to Family Readiness Groups (FRG) and military units, and by attending Health and Education Fairs or setting up information tables in local areas. Call (270) 798-0609/0263 for more information.

Relocation Assistance Program
The Relocation Assistance Program helps families and single Soldiers cope with the mobile military lifestyle by providing assistance related to moving to the Fort Campbell community or for personnel relocating to other military installations. Services include relocation counseling and the "Plan My Move" program—an automated information system designed to provide relocation information on all military installations. Specific information contained in "Plan My Move" includes education, employment, medical and dental services, housing and support services. "Plan My Move" can be accessed online at www.militaryonesource.com.

The program also provides Newcomer Orientations to include Eagle Family Welcome, Sponsorship Training and Hearts to Hearts Program for Waiting Families, Citizenship Classes, English as a Second Language Classes and the International Spouse Support Group. For more information, call (270) 956-2676 or (270) 798-6313.