Fort Hood | Health Care
The health care system at Fort Hood provides a unique blend of medical, dental and mental health benef its for Soldiers and their Families. Carl R. Darnall Army Medical Center on Fort Hood was re-designated a Medical Center in May 2006. It's a busy place—there are nearly 155,000 eligible beneficiaries in the communities surrounding Fort Hood.

DENTAL SERVICE
DENTAC provides complete dental care to active-duty service members. Five modern dental clinics are near major units. Emergency dental care is provided through CRDAMC's emergency room. Family members may enroll in the TRICARE Dental Plan. Dental clinics on Fort Hood serve only service members. Family members must select a local dentist.

CRDAMC operates Robertson Blood Center located at Building 2250, 761st Tank Battalion Avenue. RBC collects, tests and distributes blood in support of global medical readiness during peacetime and combat operations for Soldiers, Family members and retirees. It is one of the largest donor centers in the Department of Defense. The telephone number is (254) 285-5808.

EMERGENCY SERVICES

CRDAMC's Emergency Department provides services 24-hours daily and is staffed by board certified emergency physicians as well as residents who are part of the hospital's nationally recognized Emergency Medicine Residency Program.

Patients using CRDAMC's emergency center for non-emergency health issues are cared for according to a triage system that prioritizes severe medical problems.

FISHER HOUSE
Fort Hood Fisher House provides a home away from home for Families of patients at Carl R. Darnall Medical Center. The Fisher House gives Families a clean, safe, low-cost place to stay while tending to and supporting their loved one. Active duty, retirees and veterans who are CRDAMC patients, as well as their Family members and significant others are welcome to stay at Fisher House. Fisher House is run by donations and some Combined Federal Campaign dollars, but has none of its own funding. Donations of food, supplies and funding are accepted at any time. The home features a fully-stocked kitchen, laundry room, large dining and living room, vast array of books, DVDs, spiritual reading materials, computers and other amenities to offer a home-like environment to the Families who stay there.

HEALTH CARE CLINICS
Primary care services are provided to beneficiaries through a system of Family health care clinics located on Fort Hood with one additional clinic in Copperas Cove. The majority of these clinics offer pharmacy as well as basic laboratory and X-ray services for patient convenience. In addition to these Family-centered primary care-related clinics there are pediatric, internal medicine clinics and other services available.

The Bennett Health Clinic, Family Medicine Residency Center and the Thomas Moore Health Clinic, provide full-service primary care to mainly active-duty military personnel and Family members. The Family Care Clinic in Copperas Cove services Family members and retirees while the Monroe Health Clinic provides health care for active-duty only. And, there are two aviation troop medical clinics.

A wide range of specialty clinics and services are available on post for beneficiaries at CRDAMC. Resources include Magnetic Resonance Imaging, CAT scanner, full service obstetric care with a Level II neonatal intensive care unit, a Level III emergency room capability, multiple surgical sub specialties, Department of Mental Health (Psychology and Psychiatry), Department of Social Work and Department of Substance Abuse Services to name a few.

The Population Health Center is a source of information about diabetes, asthma, tobacco use, high blood pressure, high cholesterol, weight management and healthy lifestyle options. Prevention and education programs are available for those at risk of developing chronic medical conditions.

Bennett Health Clinic
Location: 31st Street and Battalion Avenue
Hours: Monday through Friday, 6:30 a.m. to 5 p.m.
Phone: (254) 618-8039
Sick Call: Walk-In, 6:30 a.m. to 5 p.m. and by appointment

Family Care Clinic - Copperas Cove

(no Active Duty enrollment)
Location: 819 East Highway 190
Hours: Monday to Friday, 7 a.m. to 5 p.m.
Phone: (254) 542-3080

Family Medicine Residency Center - CRDAMC
Location: First floor, CRDAMC
Hours: Monday to Friday, 7 a.m. to 5 p.m.
Phone: (254) 288-8280
Active Duty Sick Call: Walk-In, 7 to 7:30 a.m. and by appointment

Hood Army AirDeld Troop Medical Clinic #12
Location: Building 7015, Hood Army Airfield
Phone: (254) 285-6803
Active Duty Sick Call: 6:30 to 7:30 a.m. and by appointment

Monroe Health Clinic
Location: Building 33003, Battalion Avenue
Hours: Monday through Friday, 6:30 a.m. to 4:30 p.m.
Phone: (254) 618-8768

North Fort Hood Troop Medical Clinic #14
Location: Building 56503, North Fort Hood
Phone: (254) 287-5307
Active Duty Sick Call: 6:30 to 7:30 a.m.

Robert Gray Army AirDeld Troop Medical Clinic #10
Location: Building 90043, Adjacent to Robert Gray Army Airfield, West Fort Hood
Phone: (254) 288-9426
Active Duty Sick Call: 6:30 to 7:30 a.m. and by appointment

Thomas Moore Health Clinic
Location: 58th Street and 761st Battalion Avenue
Hours: Monday through Friday, 7 a.m. to 5 p.m.
Phone: (254) 285-6270
Active Duty Sick Call: Walk-In, 6:30 to 7 a.m. and by appointment.

Weekend Acute Care
(weekends and holidays only)
Location: Thomas Moore Clinic. Building 2245 on the corner of 58th Street and 761st Tank Battalion Avenue
Phone: (254) 285-6269/6270
(only available on weekends and holidays)
Active Duty Sick Call: 6:30 to 7:30 a.m. and by appointment. Family members can be seen 8 to 10 a.m. and 1 to 3 p.m. during weekends.

PATIENT SERVICES
The Clinical Operations Division is responsible for policies and operations for all outpatient medical services. The Patient Representative Office, Information Desk, (254) 288-8000, and the Patient Appointment Service are three major support services operating under the COD.

The Patient Representative Office is open each business day and includes a CRDAMC representative and personnel from the 1st Cavalry Division, 4th Infantry Division and the 13th Sustainment Command (Expeditionary). They are available Monday through Friday, 7:30 a.m. to 4:30 p.m., to assist with concerns, complaints or compliments. The representatives can be reached at (254) 288-8156.

Appointments
CRDAMC Patient Appointment Service has one central number, (254) 288-8888. The PAS is open Monday through Friday, 7 a.m. to 4 p.m. The Weekend Acute Care Clinic is a walk-in clinic from 8 to 10 a.m. and 1 to 3 p.m. The Pediatric Clinic will book its own appointments on weekends and holidays. Call (254) 288-8280.

In The Works
A new Women's Health Facility will open soon.

PRIMARY CARE MANAGERS
Active-duty personnel receive a primary care manager at one of the Fort Hood military medical clinics during in-processing at the Copeland Soldier Service Center. While at the Copeland center, they also visit the DEERS office to check their eligibility status, update addresses and verify Family member information.

TRICARE
Many of the eligible beneficiaries, including many retirees around Fort Hood, are enrolled with a TRICARE primary care provider in the local civilian community. Active-duty Family members should visit the TRICARE Customer Service Center, Building 36023 on Santa Fe Avenue located across the parking lot of the front entrance to CRDAMC. Beneficiaries will be assigned to a CRDAMC provider or civilian network provider, depending on availability. Upon completion of the enrollment process, TRICARE will mail a Prime enrollment welcome letter and identification card to the beneficiary. The telephone number for the TRICARE Service Center is (800) 444-5445.

There is no cost for active-duty Family members to enroll in TRICARE Prime, while retirees and others pay a yearly fee of $230 individually or $460 for a family. Retirees, who are aged 65 or older and enrolled in Medicare Part B, are eligible for TRICARE For Life. Under TFL, TRICARE becomes the second payer to Medicare for medical care that is a benefit under both Medicare and TRICARE.

Visit the CRDAMC Web site at www.hood-meddac.army.mil and select the TRICARE link for information on other TRICARE health plan options, specialty referrals and authorizations, claims assistance, traveling with TRICARE and links to the Humana and DoD TRICARE Web sites.

WEST FORT HOOD CLINIC
Location: Building 94043 on the corner of Clarke and Loop Roads.

West Fort Hood Clinic is our newest clinic. It opened for patient care Nov. 7, 2008. Clinic hours are 8 a.m. to 5 p.m. Beneficiaries who were previously enrolled at Copperas Cove Health Clinic and Troop Medical Clinic #10 are now cared for at West Fort Hood. The Child and Adolescent Psychiatric Evaluation Service is scheduled to move to the Copperas Cove Health Clinic.
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