Fort Hood | Services & Support
Quality of Life means having fast and responsive services that meet the needs of Soldiers and Family members.

AIR TRAVEL
Killeen - Fort Hood Regional airport is a recent addition to the area. American, Continental, Delta and offer flights to Killeen. For more information, check them out on the Web at www.flykilleen.net.

For official travel, visit Carlson Wagonlit Travel at the Copeland Solder Service Center, Building 18010, (254)287-5568. For personal travel, visit Casa Blanca, located in the Check Out Center, just inside the Clear Creek gate. Casa Blanca offers an entire array of travel services to include airline tickets, hotel/motel reservations, car rentals, tours, cruises, bus and train tickets and professional travel counseling. Another great way to travel is with the Information, Ticketing and Registration office. ITR is located near Military Clothing Sales store in Building 136. Unit/group tours are available too. Call ITR at (254) 287-7310.

ARMY CAREER AND ALUMNI PROGRAM
The ACAP Center provides transition assistance to Soldiers who are separating from active duty, Department of Defense civilian employees in a reduction-in-force status or who are retiring, and their Family members. All transitioning Soldiers receive pre-separation counseling no later than 90 days prior to separation from active duty. This includes benefits information, career guidance, job search skills development, job search assistance, veteran's benefits counseling and other guidance relevant to a thorough transition. ACAP center staff members also conduct unit briefings about ACAP policies, procedures and services. ACAP also sponsors job fairs routinely. Call (254) 288-ACAP (2227) or (254) 288-JOBS (5627) for information and location of services. The following Web sites are great resources in preparation for separation from active duty: www.acap.army.mil and www.dodtransportal.org.

ARMY COMMUNITY SERVICE (ACS)
The first place to stop for information on service and support is the ARMY COMMUNITY SERVICE, located in the Rivers Building 121, right across from the Mega Food Court. Army Community Service is an empowered team that provides comprehensive, coordinated, and responsive advocacy and prevention, information and referral, outreach, financial, employment, Soldier and family readiness, exceptional family member and relocation assistance services that support the readiness and well-being of Soldiers and their families, civilian employees, and retirees. ACS sponsors free classes and workshops on a wide range of topics. To learn more, check out the full offerings at www.hoodwmwr.com.

ARMY EMERGENCY RELIEF
AER provides assistance to Soldiers and their Family members in some emergency situations, such as paying rent to prevent eviction, paying utilities to prevent disconnection and buying food to prevent deprivation. For assistance with financial emergencies, contact your battalion Command Finance Specialist or call (254) 288-5003.

ARMY VOLUNTEER CORPS PROGRAM
The Army Volunteer Corp is the center of volunteer recruitment, referral, recognition and advocacy efforts for Fort Hood. Volunteers are placed in a wide-variety of positions throughout the on- and off-post communities. The program is coordinated at the Lane Volunteer Center, Building 16005, Old Ironsides Avenue, call (254) 287-VOLS (8657) or (254) 286-5913.

BETTER OPPORTUNITY FOR SINGLE SOLDIERS
The BOSS program for single Soldiers focuses on recreation, community service and quality of life issues and serves as a liaison between the single Soldier, installation staff and command. BOSS offers trips such as cruises to Jamaica, skiing in Colorado and the Army-wide BOSS conference and competition. BOSS organizes events from formal dances to volunteer opportunities at special events. The BOSS Office is located in the Phantom Warrior Center, Building 194, 37th Street. Call (254) 287-0270/6116 for more information.

CASUALTY ASSISTANCE
The Casualty Assistance Office provides support to Families after the death of a service member or retiree. The office trains casualty assistance officers and noncommissioned officers, provides counseling on rights and benefits and provides coordination for available funeral support. Call (254) 288-5609.

COMMISSARIES
Fort Hood's two commissaries make "satisfying the customer" the top priority in providing a first class military benefit for every military Family and single Soldier.

The Clear Creek Commissary is located on Clear Creek and Tank Destroyer Road. The Warrior Way Commissary is located on Warrior Way and 10th Street. Both are open six days a week but closed on different days to provide seven-day-a-week shopping.

The Warrior Way Commissary is open on Monday and closed on Wednesday. The Clear Creek Commissary is open on Wednesday and closed on Monday. Additions and exceptions are announced several weeks in advance. There is early bird shopping starting at 7 a.m., for those who need a few items. Express checkouts are provided throughout the day.

Special orders for fruit baskets, cakes, meats or any item not regularly stocked are welcomed. Case Lot sales with good deals and are held twice a year in May and September. You can buy a case or one item with special discount prices and coupons.

Commissaries stay open during severe weather and alerts unless the commander orders the stores closed.

For our morning shoppers, free coffee and cookies are provided in the Bistro area next to the Deli department. This is a good place to check your shopping list and coupons.

A Grab and Go section at the entrance provides a quick lunch or dinner for someone on the go. A manager is on duty and available at all hours. If you have any special needs or concerns please let the manager know.

A Focus Group consisting of regular shoppers meets regularly to suggest ways to improve the commissary benefit, hear about new items and services and receive free refreshments and product samples. College scholarships are available to the children of military Families. Applications are available at the stores or the commissary Web site from November to February.

Flyers are distributed and banners posted to announce special sales, new services or any changes to existing schedules.

For current hours, services and sales see the notices at the store or visit your commissary Web site, www.commissaries.com.

Shop your commissary and save at least 30 percent compared to shopping at other stores.

Clear Creek and Warrior Way Commissaries regular days/hours of operation. Disabled patrons may begin shopping 30 minutes prior to regular hours.
• Sunday, 9 a.m. to 7 p.m.
• Monday (Warrior Way), 9 a.m. to 8 p.m.
• Tuesday, 9 a.m. to 8 p.m.
• Wednesday (Clear Creek), 9 a.m. to 8 p.m.
• Thursday, Friday and Saturday, 9 a.m. to 8 p.m.
• Early Bird Shopping Hours are 7 to 9 a.m. every day but Sunday.

DRUG ABUSE PREVENTION
The Alcohol and Drug Abuse Prevention Program provides comprehensive education, prevention and counseling services for active duty and retired military, civilian employees and their Family members. For appointments, call (254) 287-2501.

EDUCATION
Take advantage of the many educational opportunities offered on-and off-Post.

Education Centers
Education services and programs are offered at the Education Center in the Soldier Development Center, Building 33009, Phone (254) 287-4824.

Services available for active-duty Soldiers, Reserve and National Guard include career guidance and testing. Program enrollment is available for Functional Academic Skills Training (FAST), Leader Skills Enhancement Program and college. Adult Family members and Department of Defense civilians may receive counseling, college credit-by-examination testing for a nominal charge, information about financial aid, local programs and enrollment in selected programs. Representatives from area colleges and universities are also available at the education center, to explain what programs and courses are offered locally. Schedules and other information are easily accessed via the Education Services Division homepage at http://esd.hood.army.mil.

The Education Center sponsors many educational programs right on post. One of the most popular is the Leader Skills Enhancement Program which provides practical, job specific courses in written and oral communication, computer literacy, management and supervision for NCOs. These programs are made available at no cost to eligible active duty personnel. Adult Family members and DoD civilians may enroll in the Computer Literacy program on a space available basis.

Local Colleges and Universities with on post programs Central Texas College (CTC) main campus is adjacent to Fort Hood. The college offers associate degree and certificate programs in both academic and vocational/technical fields, along with non-credit continuing education classes. CTC, as a SOCAD college, has a liberal policy in awarding credit for military training and experience, CLEP examinations and DANTES Subject Standardized Tests (DSST) and other nontraditional sources.

In addition to the regular semester classes conducted on the main campus, CTC offers an extensive on-post, eight-week cycle program, open to military and Family members, which features courses offered at a variety of times, including lunch time and week day evenings. CTC also offers over 180 online classes, including eight full degree and certificate programs, with monthly start-dates. CTC has administrative and registration facilities on post in the Education center. The phone number for the Fort Hood campus is (254) 526-1907. Central Campus information may be reached at (254) 526-7161 or visit the Web site at www.ctcd.edu.

On the CTC campus, you can enjoy The Mayborn Planetarium and Space Theater. The planetarium is a 184-seat theater that features planetarium shows, laser lights shows and large-format films. Public shows are hosted on weekends, and school and other groups visit during the week.

For more information, call the 24-hour info line at (254) 526-1800.

Tarleton-Central Texas Fort Hood campus offers baccalaureate and graduate degrees for soldiers, their Families and for Defense employees at Fort Hood. Tarleton State University began its operation in Central Texas in 1999 to provide affordable and convenient public education for the people in Central Texas. Tarleton-Central Texas (T-CT) provides 38 bachelors and 26 masters degrees in a variety of areas, such as, nursing, education, history, psychology, business and criminal justice to name a few. "Cohort" programs are being offered in the Masters of Business Administration and Computer Information Systems. The "Cohort" programs are designed to be completed in six semesters—less than two years. Classes meet for five designated Saturdays during the semester and offer a $750 dollar scholarship for each of the six semesters that students are enrolled. This amounts to a $4,500 dollar scholarship for these programs. Two of the more popular undergraduate degrees offered are the BAAS (Bachelors of Applied Arts and Science) and the BS AS (Bachelors of Applied Science). These two programs enable soldiers to take maximum advantage of their experiences and training in the Army. T-CT offers financial aid including scholarships and grants. New graduate and undergraduate students may qualify for up to $1000 dollars in scholarship money. Tarleton Central Texas has also partnered with two of the local junior colleges to create the "Texas-Two-Step" which ensures that students have a smooth transition from an associate degree programs at Central Texas College and Temple College to a bachelor's degree with Tarleton- Central Texas. Tarleton Central Texas is moving towards becoming Texas A&M University- Central Texas in the near future. We look forward to having Texas A&M Central Texas graduates in this area. For additional information about any of Tarleton's programs, contact the school at (254) 532-9015 or (254) 532-9016, or visit the Web site at www.tarleton.edu/centraltexas.

St. Mary's University of San Antonio, Texas, offers graduate degree programs on post and online. The phone number on post is (254) 532-8331.

Excelsior College and University of Maryland University College representatives are also located in the Education Services Division. Representative can be contacted at Excelsior College, (254) 285-5553 and University of Maryland University College, (254) 532-9890.

Colleges within driving distance include:
The University of Mary Hardin-Baylor in Belton offers baccalaureate and graduate degree courses. The university was chartered in 1845 by the Republic of Texas and is currently ranked in Tier One of the U.S. News & World Report as one of America's Best Universities in the Master's West Division. Visit their Web site at www.umhb.edu.

The University of Texas at Austin is a major research university, home to more than 48,000 students, 2,700 faculty and 17,000 staff members. The university offers a wide-variety of degree programs. Baylor University in nearby Waco offers a full-range of academic studies and degree programs.

Temple College (TC) is one of the oldest two-year colleges in the state, and is a comprehensive community college known for its strong academic program and technical education and health career programs. TC offers the associate of arts and associate of applied science degrees along with a variety of one and two-year certificate programs. The college offers both day and evening classes. For more information, call (254) 298-8282, (800) 460-4636 (Texas Only) or visit the Web site at www.templejc.edu.

Texas State Technical College in Waco is a two-year, state-supported institution offering vocational and technical programs. For more information, call (800) 792-8784 or visit the Web site at www.waco.tstc.edu.

EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is a worksite program designed to assist management/supervisors in addressing productivity issues. The program also assists employees in identifying and resolving personal concerns. The EAP is located in Building 2241 on the corner of Support Avenue and 58th Street Training includes workplace violence prevention and anger management. For an appointment, call (254) 287-6702.

EMPLOYMENT
Army Community Service Employment Readiness Branch
"Your Job Search Network"
The Employment Readiness Branch provides information and referral services in the areas of local employment, education, employment training, transition and volunteer opportunities.

This program provides the competitive edge needed to secure employment and provides current, in-depth, timely information and other supportive services necessary to minimize the employment challenges associated with relocation. Program services are available to active duty military, reserves, retirees, Department of Defense civilian employees and their Family members. Located in Building 4220, S. 77th Street, Phone (254) 288-2089, or visit us on the Web at www.hoodmwr.com/acs/erb. The office is open Monday through Friday, 7:30 a.m. to 4:30 p.m. Closed on Federal holidays.

Civilian Personnel Advisory Center
Individuals who are interested in Civil Service or Non-appropriated Fund employment should visit the Job Information Center located in Building 4220, South 77th Street The center provides information about employment opportunities, special employment programs such as the program for individuals with disabilities and the Veterans Readjustment Appointment Program. For a current listing of Appropriated Fund jobs, access the Internet at USAJOBS. You may narrow your search to Texas and enter "hood" as the installation.

Non-appropriated Fund employment information can be obtained at the Job Information Center Monday through Friday, 7:30 a.m. to 4:30 p.m. You may visit the Job Information Center or call (254) 288-2002 for specific information. The Non-appropriated Fund Human Resources office posts a list of open continuous and special announcements.

Special announcements have specific opening and closing dates. Applications must be accepted by the closing date if the applicant wishes to be considered. Open continuous announcements will be used to fill current and future vacancies.

There are no closing dates associated with open continuous announcements and applications may be submitted at any time. You may also go to www.mwrjobs.army.mil to obtain additional information about the Morale, Welfare and Recreation Referral Program.

Federal Civilian Employment for Spouses
Spouse Employment Preference
Building 4220
77th Street and Copperas Cove Road
Phone: (254) 288-2002 (DSN 738-2002)
(Recording - follow voice prompts)

Permanent Employment Resources
Army Career and Alumni Program (ACAP)
Building 126 (behind 121, Rivers Building)
Phone: (254)288-ACAP (2227) DSN 738-ACAP
Phone: (254)288-JOBS (5627) DSN 738-JOBS

The ACAP Center provides job search assistance for transitioning soldiers, eligible DoD civilian employees and Family members of both categories, including the three-day Transition Assistance Program Workshop, Business Seminars, Resume Assistance, 14 full-time counselors and two, well-equipped computer labs. Visit www.acap.army.mil and view the Fort Hood Web page announcements for weekly employer visits and class schedules.

There is a VA Services Coordinator available weekdays. ACAP is located in the Copeland Soldier Service Center, Building 18010, TJ Mills Boulevard and Battalion Avenue Phone: (254) 288-ACAP, (254) 288-JOBS. Reception Services: Monday through Friday, 7:30 a.m. to 5 p.m. Full services: 8 a.m. to 5 p.m. Closed Friday, 11:30 a.m. to 1:30 p.m. for training.

Reception Services: Monday, Tuesday, Wednesday and Friday, 7:30 a.m. to 5 p.m. Full services: 8 a.m. to 5 p.m. Reception Services: Thursday, 7:30 a.m. to 5 p.m. Full services: Thursday, 10 a.m. to 5 p.m.

Workforce Solutions of Central Texas
Workforce Solutions of Central Texas (WSCT) Career Center and Veterans Dept. have computers, printers, copiers and faxes to use free of charge for job search purposes. The WSCT also offers Child Care Services, Business Resource Center and Jobs 4 Military Families programs. The center is a source of information for the many contractors on Fort Hood looking for employees.

The center is located at 300 Cheyenne Drive, Killeen. Phone (254) 200-2000. Open Monday through Friday, 8 a.m. to 5 p.m. Career Center late night is Tuesday to 7 p.m.

Family member Employment Assistance Program (FMEAP)
Building 4220
77th Street and Copperas Cove Road
Phone: (254) 288-2089 (DSN 738-2089)
Open Monday through Friday, 7:30 a.m. to 4:30 p.m.
The FMEAP assists eligible Family members in locating employment on Fort Hood and in the surrounding communities.

AAFES
Building 4262
79th Street and Copperas Cove Road
Phone: (254) 532-9514 or (254) 532-3123
Taking applications Monday through Friday, 8:30 a.m. to noon
http://odin.aafes.com/employment/default.asp

Non-Paid or Volunteer Opportunities
Installation Volunteer Service Branch
Building 16005
T.J. Mills Boulevard and Central Avenue
Phone: (254) 287-8657
Open Monday through Friday, 7:30 a.m. to 4:30 p.m.

USAJOBS - United States Office of Personnel Management

EQUAL OPPORTUNITY PROGRAMS

The Military Equal Opportunity (EO) Office assists and advises commanders, managers, supervisors and active-duty Soldiers about equal opportunity matters. Each Major Subordinate Command is assigned a trained EO advisor to assist and advise the commander.

Military personnel requiring assistance should contact their chain of command, EO advisors or phone the III Corps and Fort Hood Equal Opportunity Office, Building 1001, 761st Tank Battalion Avenue at (254) 287-6242.

The Fort Hood Civilian Equal Employment Opportunity (EEO) Office is also located in Building 1001, Room W209. This office provides services to approximately 5,500 civilians and reports directly to the Garrison Commander. This service includes Appropriated and Non-appropriated Fund, permanent and temporary employees and several thousand applicants seeking employment at Fort Hood who feel they've been subjected to unfair treatment because of their race, color, gender, age (40+), national origin, religion or handicapping condition. The EEO Office is open Monday through Friday, 7:30 a.m. to 4:30 p.m. Individuals seeking service from this office should visit Room W209 of the Headquarters Building 1001, located on 761st Tank Battalion Avenue or call (254) 287-3602.

FINANCIAL READINESS
DFMWR's Financial Readiness Program provides Soldiers and Families with information and resources to make responsible financial and consumer choices. Programs include the Consumer Affairs Office, Solicitation Office, Consumer Affairs and Financial Assistance Program, the Command Financial Specialist Program, Army Emergency Relief and the Commander's Referral Program. The FMWR Financial Readiness Branch is located in the Rivers Building, Building 121, 761st Tank Battalion Avenue For more information, call (254) 287-8979.
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