Reserve and TDY Soldiers whose SSNs end in an even number are seen by the Family Medicine Clinic. To receive medical care at Tripler, reserve and TDY Soldiers should have orders in hand. If the TDY or reserve service member’s assignment exceeds 30 days, the service member should report to Tripler’s Managed Care Office to be assigned to a clinic/ Primary Care Manager (PCM).

Sick call is for acute medical illnesses/injuries that might prevent military members from performing their assigned duties. They should call for acute care appointments to be referred to sick call when their medical conditions and work schedules permit. They Tripler Army Medical Center Guide should report in duty uniform and have a DD Form 689 (sick call slip) from the unit.

Patients who are members of the Armed Services other than the U.S. Army may obtain assistance through their respective liaison offices.

The American Red Cross provides reporting and communication services for active-duty military members, retirees and family members. It also provides access to emergency financial assistance, information http://www.tamc.amedd.army.mil and referral, disaster assistance, and volunteer opportunities at Tripler Army Medical Center and at other locations state-wide.

The Hawaii State Department of Health requires that all birth certificates be filed within one week of the child’s birth. Birth certificates are legal documents and, as such, must be letter perfect. Parents should complete the birth certificate worksheet as soon as their baby is born and take it to the birth certificate office. The birth certificate clerk will provide parents with a statement of birth in order to update personnel records and to enroll the newborn baby into DEERS.

You can order certified copies of the birth certificate from the state’s Department of Health by mail: State Department of Health, Vital Records Section, P.O. Box 3378, Honolulu, HI 96801 or through its Web site: http://www.hawaii.gov/health/vitalrecords/ vitalrecords/vital_records.html.

It usually takes about four to six weeks before certified copies are available.

The Social Security card is ordered automatically and takes about 13 weeks to receive, unless you do not want it automatically sent to you or if you had multiple births. In that case, you will need to apply for the card at the Social Security office. Call the birth certificate clerk at 433-2031 if you have questions (i.e. unwed, divorced, alien, etc.).