Parking: Mountainside patient parking lots are located just outside the mountainside entrance. Oceanside patient parking lots are street level around the flagpole. Additional parking areas for patients, visitors and staff are located below Tripler itself and in the parking structure across the mountainside VA Medical Center on Patterson Road. See map of Tripler Army Medical Center for parking information. Office Directory: Listed here are the locations and telephone extension numbers of hospital clinics, wards and offices. Please ask for help from information center receptionists at the Oceanside and Mountainside entrances if you’re not sure how to get to your destination, or if you have other questions about Tripler and its services.

Information Center desks are located inside the Oceanside and Mountainside main entrances to Tripler. The Information Center staff fields hundreds of questions daily and is very knowledgeable about Tripler. If you haven't been able to locate the information you want, call the Information Center. If they can't answer your question, they will direct you to someone who can. Visitors can also arrange to use a wheelchair there, by leaving a photo identification card at the information desk. Wheelchairs are available on a firstcome, first-serve basis.

A 24-hour accessible digital Interactive Information Center is also located at the Oceanside and Mountainside main entrances. Visitors can locate any clinic, department or ward they are visiting and print out a map or any other information they may need to make their visit easier.

Tripler’s Central Appointment System (CAS) allows a patient to dial just one number to make appointments with several clinics.

Tripler's Automatic Call Distribution System allows you to direct your call to the appropriate clinic appointment clerk, by first pressing the telephone number button for one of seven main menu choices given by a recorded voice, then choosing from other series of menu choices, to contact the specialty clinic or office you want.

The PMO also provides the Army and the Veterans Affairs Offices with police service from the Tripler Emergency Room. However, since the officers on duty are frequently called away, the best way to get their help is to call the information desk receptionists (433-6661/2), 24 hours a day, who can call them immediately.