HAWAII - COAST GUARD


USCG Base Honolulu

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USCG Base Honolulu

Hawaii 29_C USCG USCG Base Honolulu

U.S. Coast Guard Base Honolulu delivers integrated mission support during routine and contingency operations throughout the 14th District area of responsibility.

The 14th District’s boundaries of responsibility stretch from the Hawaiian Islands and across most of the Central and Western Pacific. The district commander oversees 25 operational units ashore and afloat throughout the Pacific, which regularly perform missions in maritime safety, protection of natural resources, maritime security, homeland security and national defense.

More than 1,150 active-duty, 150 Reserve, 80 civilian and 400 auxiliary men and women make up the 14th District, which boasts the Coast Guard’s largest AOR. The district covers more than 12.2 million square miles of land and sea, with units on Oahu, Maui, Kauai, the Big Island and in American Samoa, Saipan, Guam, Singapore and Japan.

Every week, 14th District personnel save two lives, respond to 20 vessels in distress, save $60,000 in property, respond to five oil spills and defend vital national interests. The Coast Guard ensures the safety and full economic availability of Pacific ports and regulates access to vessels and waterfront facilities, enforces laws governing the security of ports and anchorages and supervises the handling of dangerous cargo.

The 14th District enforces federal laws on the high seas and navigable waters of the U.S. and its possessions, including illegal alien and drug interdiction, and the protection of living marine resources. It maintains aids to navigation such as buoys and harbor entrance day boards.

The district manages a maritime environmental protection program aimed at preventing, detecting and controlling pollution in Hawaii’s pristine waters and throughout the Pacific and also administers a boating safety program (in concert with the Coast Guard Auxiliary).

USCG Base Honolulu

Hawaii Coast Guard USCG Base Honolulu

U.S. Coast Guard Base Honolulu delivers integrated mission support during routine and contingency operations throughout the 14th District area of responsibility.

The 14th District’s boundaries of responsibility stretch from the Hawaiian Islands and across most of the Central and Western Pacific. The district commander oversees 25 operational units ashore and afloat throughout the Pacific, which regularly perform missions in maritime safety, protection of natural resources, maritime security, homeland security and national defense.

More than 1,150 active-duty, 150 Reserve, 80 civilian and 400 auxiliary men and women make up the 14th District, which boasts the Coast Guard’s largest area of responsibility. The district covers more than 12.2 million square miles of land and sea, with units on Oahu, Maui, Kauai, the Big Island and in American Samoa, Saipan, Guam, Singapore and Japan.

Every week, 14th District personnel save two lives, respond to 20 vessels in distress, save $60,000 in property, respond to five oil spills and defend vital national interests. The Coast Guard ensures the safety and full economic availability of Pacific ports and regulates access to vessels and waterfront facilities, enforces laws governing the security of ports and anchorages and supervises the handling of dangerous cargo.

The 14th District enforces federal laws on the high seas and navigable waters of the U.S. and its possessions, including illegal alien and drug interdiction and the protection of living marine resources. It maintains aids to navigation such as buoys and harbor entrance day boards.

The district manages a maritime environmental protection program aimed at preventing, detecting and controlling pollution in Hawaii’s pristine waters and throughout the Pacific and also administers a boating safety program (in concert with the Coast Guard Auxiliary).

Planning Your Move

Hawaii USCG Planning Your Move

If you are returning to the islands, welcome back. If this is your first time here, e komo mai (welcome). You should receive a detailed Welcome Aboard message from your new unit, which will include the name of your sponsor. Call the unit if you don’t receive one within 10 days of your orders issue date. If your ship is deployed, call Base Honolulu Administration at 808-842-2053. Call the unit if you have any concerns.

Overseas Interview

If you believe an overseas assignment could cause a hardship for you or your family, your duty is to raise the issue. Getting the issue resolved or, sometimes, getting your orders changed will save you and your family a lot of stress. If you have doubts about a health, educational or financial situation, discuss it with your command, your sponsor and your prospective command.

Entry Approval and Command Sponsorship

All members must obtain official entry approval from the receiving unit’s Servicing Personnel Office. Entry approval is necessary for the transportation of your dependents, household goods and privately owned vehicle. Your unit must send a “Request for Entry Approval” message to your new unit’s SPO after you have completed all Welcome Aboard message requirements.

Household Goods

Most Coast Guard units are now processing HHG shipments under the DOD-sponsored Defense Personal Property System. Contact your transportation officer to get your HHG packing and shipping arranged. Base Honolulu uses the DPS program and functions as a satellite operation of the Joint Personal Property Shipping Office at Pearl Harbor. Remember you need your entry approval message to process your HHG and POV shipments.

Unaccompanied Baggage

Erroneously called “Express Shipment,” unaccompanied baggage transportation is authorized by an expedited mode when necessary to enable the member to carry out assigned duties or to prevent undue hardship to the member and dependents. When an “unaccompanied baggage” shipment is requested and authorized for PCS, unaccompanied baggage will be transported (no furniture items), weight limits apply.

To receive items normally shipped in your unaccompanied baggage to Hawaii on time, you can:

  • Ship the unaccompanied baggage in advance of your arrival so it will be here when you arrive. Note: Unaccompanied baggage does not have a required delivery date like a normal HHG shipment, so shippers are not required to get your unaccompanied baggage delivered by a certain date.
  • Request a “Partial Delivery at Destination” from your local transportation officer. This request must be annotated in Block 13 of your HHG shipment’s Government Bill of Lading prior to shipment. Your transportation officer should inform you to keep these items separate from your HHG shipment and to write the corresponding item number of each line entry on the HHG Descriptive Inventory Form for early partial delivery at your Hawaii destination.

Most overseas HHG shipments are classified Code 4, which requires packers to pack and seal HHG items in wood crates at the pick-up site (your home).

Special Power of Attorney

If you might be deployed during your last60 days at your departing unit or the first 60 days at your new unit, you should get a special power of attorney for your spouse (or designated representative). Call your command’s servicing legal office or talk to your unit XO for more information. Your power of attorney should mention all the actions your spouse might need to do if you get deployed soon after your arrival, such as:

  • Ship and receive HHG.
  • Ship and receive a vehicle.
  • Enter Coast Guard-owned or -leased housing.
  • Collect Temporary Lodging Allowance payments.
  • Set up a bank account.

Arrival at the Airport

Make sure you keep your sponsor, ombudsman and your unit advised of your flight itinerary. All personnel arriving at Honolulu International Airport should be met by their sponsor unless they are continuing to the islands of Hawaii, Maui or Kauai. You and your family (if applicable) should be transported to a previously arranged temporary lodging hotel accommodation. If you have any arrival problems or questions, contact your assigned unit.

Unit Check-in

All members must officially check in on arrival day because all overseas allowances (COLA, BAH, TLA) become effective the date of PCS check-in. If you don’t check in at your unit and with the local housing officer, you (and any dependents) will not be reimbursed for any TLA expenses. In addition to checking in at your unit, unaccompanied members must check in with your unit local housing representative. Call your unit before arriving to confirm check-in procedures.

Arrival Information

Pre-arrival

Call your unit before arrival to confirm its check-in requirements and Base Housing to complete mandatory housing forms at 808-842-2073.

Arrival Day

Check in to your unit personally. Contact your sponsor or unit about the uniform for reporting aboard.

If unaccompanied and unit provides berthing: Check in to your berthing area. See your unit local housing representative and Base Housing Branch at 808-842-2022/2073.

If unaccompanied and unit does not provide berthing: Obtain temporary Unaccompanied Personnel Housing berthing at the required facility for your specific unit. If UPH berthing is not available, check-in at a TLA-qualified hotel.

If accompanied and government housing was desired and unit is available upon your arrival: Obtain keys from your sponsor. You are immediately moved into the housing straight from the airport and will not be entitled to receive any arrival TLA.

If accompanied and you choose to either reside on the economy or you requested government housing but none is available: Check in to a TLA-qualified hotel. Please make sure that you have signed into your gaining command. This will ensure TLA entitlements have started.

Next Working Day

If accompanied or unaccompanied and you either choose to reside on the economy or you requested government housing but none is available or your unit does not provide permanent UPH, BEQ or BOQ berthing: Check in at the Base Honolulu Housing Office to establish the status of housing availability and receive your housing in-brief. The Base Honolulu Housing Office will assist you in your search for civilian housing, call 808-842-2073.

Temporary Lodging Allowance

The purpose of TLA is to partially reimburse an individual for above-normal expenses incurred:

  • During the occupancy of temporary lodging while awaiting assignment to government quarters or while looking for on-the-economy rental housing.
  • For cost of meals during use of temporary lodging outside the continental U.S.

You must keep all lodging receipts to get reimbursed. The meals and incidentals portion will be paid without receipts. TLA is authorized for the following members when quarters are not available upon arrival:

  • Members with command-sponsored dependents.
  • Unaccompanied members and geographic bachelors if UPH berthing is unavailable.

Verify your TLA eligibility with your new unit and/or the Base Honolulu Transportation officer. Members arriving without their dependents are considered unaccompanied for TLA purposes, even though their tour is designated accompanied. Only 65 percent TLA is authorized for unaccompanied members — whether single or married.

The following expenses incurred during your TLA period are not reimbursable:

  • Cost of boarding pets.
  • Transportation between TLA accommodations and place of duty.
  • Automobile rentals.
  • Package deals or internet packages.
  • Child care and baby-sitting charges.
  • Entertainment expenses.
  • Bar or alcoholic beverages.
  • Telephone calls (official and personal).
  • Tips to maids or bellboys.
  • Valet services.
  • Public or hotel parking.

Planning Your Move

Relocating to a new home can be one of the most stressful situations in life. Whether moving across town or the nation, preparation and organization make all the difference. For military moves, visitwww.move.milfor information about moving resources and to learn about the allowances and responsibilities of a military-sponsored move.

The first step should be to inventory your personal belongings. The list, with photographs of any valuables, will be important for both insurance purposes and to help keep you organized during transit.

Plan for one full day to pack each room — though the kitchen and garage may take longer. Make a rough estimate of your packing schedule and then add 50 percent more time. It always takes longer than predicted to pack. Toss or donate unused items to lighten your load. Visitwww.goodwill.org,www.salvationarmyusa.orgorwww.clothingdonations.orgfor locations near you or to arrange apickup.

Pack for success:

  • Consider what you are packing and control box weight. Books should go in small boxes while bedding can easily fill a larger box.
  • Wrap fragile items with cardboard dividers, tissue paper or air bubble wrapping.
  • Use bright colors when wrapping small items so they don’t get thrown out accidentally.
  • Use crumpled paper or newspaper to line the top and bottom ofboxes.
  • Tape a copy of your inventory list to boxes to identify what’s inside and where it should go.

OVERSEAS INTERVIEW

USCG Base Honolulu

If you believe an overseas assignment could cause a hardship for you or your family, your duty is to raise the issue. Getting the issue resolved or, sometimes, getting your orders changed will save you and your family a lot of stress. If you have doubts about a health, educational or financial situation, discuss it with your command, your sponsor and your prospective command.

COMMAND SPONSORSHIP

USCG Base Honolulu

All members must obtain official entry approval from the receiving unit’s Servicing Personnel Office. Entry approval is necessary for the transportation of your dependents, household goods and privately owned vehicle. Your unit must send a “Request for Entry Approval” message to your new unit’sSPOafter you have completed all Welcome Aboard message requirements.

SPONSORS

The key to a successful transition is your sponsor. Commands are required to provide you with a sponsor to ease your transition during your move. Your sponsor at your new duty station can assist you in many ways such as helping arrange your Temporary Lodging Allowance, providing transportation from the airport to temporary quarters, helping make pet quarantine arrangements, showing you around the base and giving you general information about the community and on-base facilities.

Your sponsor has probably lived here for a while and can assist you in finding the best places to live, schools, education, recreation and important information for pets. Contact your sponsor as soon as possible before leaving for Hawaii.

Asponsor is assigned by a newcomer’s gaining unit and helps the newcomer before, during and after a move. If you haven’t been assigned a sponsor, you can request a sponsor through your new unit. Units try to match sponsors and service members by rank and familystatus.

If you do not receive a sponsor, visitwww.militaryinstallations.dod.mil.Other sources of information include your local military and family support center at your current command.

PETS

If you are planning to bring a pet to Hawaii, it is imperative that you or your sponsor email the state’s Animal Quarantine Station atrabiesfree@hawaii.govfor a copy of the animal quarantine packet. Hawaii is a rabies-free state and has a strict quarantine law; required documents must be received by Hawaii’s Animal Quarantine Station at least 30 days prior to arrival. For more information, visit the Animal Quarantine Branch’sFAQpage athttp://hdoa.hawaii.gov/ai/aqs/faq-for-animal-quarantine.

Pet restrictions apply to families living on the installation in privatized housing. Inquire with your housing office for information.

Moves are stressful for everyone — including the family pet. Pets can sense stress and a change in routine can be difficult for them. If possible, keep your pets in a quiet, secure area while movers pack up or unload your belongings. Movers will have your door open while they move boxes and furniture, and a pet may slip out the door undetected. Make sure you keep a collar with anIDtag on your pet at all times. Ensure the tag has your current phone number on it. It is also a good idea to microchip your pets. Remember to keep the microchip’s contact information up-to-date. If your pet escapes during any part of your move, you want the animal shelter that scans the chip to be able to contact you.

For more information, see the Pets, Vets & Things chapter.

ARRANGING HOUSEHOLDGOODS SHIPMENTS

As soon as you are alerted to your upcoming permanent change of station move, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or donate serviceable items you no longer need. Gather important family records.

If you are moving overseas, begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in permanent storage.

Accompanied members are authorized to ship their full weight allowance, but keep in mind that homes in Hawaii are sometimes smaller than those on the mainland. It may be best to leave personally owned ranges, refrigerators, washers, dryers, oversized furniture and cold-weather clothing and equipment in storage on the mainland. If you have any gas appliances (i.e., stove, dryer), you may want to consider selling or storing these before you arrive. Gas appliance fixtures do not exist in privatized family housing and are uncommon on the economy. Consider shipping lawn care equipment such as lawn mowers and weed eaters. These items are available for use to family housing residents through self-help stores but may not be available at the time you want them.

Unaccompanied members should contact their military shipping and personal property office to find out their shipping weight allowances.

Storage

In general, housing in Hawaii is smaller and of different design than mostCONUSlocations. Although Hawaii is a full weight allowance area for the shipment of household goods, it is a good idea to contact the housing office in Hawaii before PCSing for a pre-move assessment on what to ship and what to put into storage.

All privatized family housing units are equipped with an electric range, microwave oven and refrigerator. Government-owned appliances are not provided for use in off-base community housing.

Base Honolulu uses theDPSprogram and functions as a satellite operation of the Joint Personal Property Shipping Office at Pearl Harbor. Call theHHG/POV/TLAspecialists at 808-842-2019.

Unaccompanied Shipment/Express Shipment

You are authorized an unaccompanied baggage shipment (often called an express shipment). This shipment should be limited to clothing, linens, dishes, towels, cooking utensils and other housekeeping items. You may also ship cribs, playpens, baby carriages and articles necessary for the care of your children. Small radios, portable televisions, sewing machines and small appliances may also be shipped.

The Loan Closet includes items such as kitchen ware, linen items, baby items and other optional items such as a microwave, ironing board, blender, etc., for use while you are waiting for your household goods or unaccompanied baggage. If assigned to an island other than Oahu, you may not have Loan Closet access. Contact the Base Honolulu Housing Office at 808-842-2073for more information.

Automobile Shipments

Each service member is authorized to ship one privately owned vehicle at government expense. You must have permission from the lien holder to transport the vehicle to Hawaii. If the vehicle is co-registered, you must also show that person’s permission to ship the vehicle. If you are shipping a privately owned vehicle, it will require more time to arrive from the East Coast and Southeast portion of the continental United States. Allow at least three weeks for a vehicle to arrive from the WestCoast.

All personal vehicles must be safety inspected and registered within 30 days after arrival. The City & County of Honolulu Pearl Harbor Satellite Vehicle Registration Office is at 1705O’Malley Blvd., Building 192H, the former Hickam Control Center atO’Malley Gate. The office is open to all military personnel, their family members and civilian personnel who have base access. Appointments are mandatory; schedule online athttps://jbphhwindow1.acuityscheduling.com/schedule.php.

TEMPORARY LODGING

Be sure to make your reservations early. Hotel accommodations are usually plentiful except during high tourist seasons (December through March and May through August). Accommodations must be Temporary Lodging Allowance approved.TLAis authorized for all command-sponsored military personnel arriving on permanent change of station orders pending availability or completion of permanent living arrangements.TLAis an allowance to help offset the cost of living in hotels during yourPCSmove; it is not an advance but a reimbursement.

TLAcommences the date yourPCSorders are endorsed as having reported aboard, so have your orders endorsed with the time and date reported as soon as possible after arriving. You will not be reimbursed for temporary lodging prior to the report date endorsed on yourorders.

The Coast Guard can approve up to 60 days ofTLAonce you have arrived, in 10-day increments as needed. There are many excellent hotel options in Hawaii for use while you conduct your search for housing. The Base Honolulu Transportation Office or your sponsor can provide additional information onTLAand local hotel options. Call the Transition & Relocation Programs manager at 808-842-2091.

DODMWRoperates theHale Koa Hotel*on the beach in Waikiki; many Coast Guard members stay and love it there though rooms with kitchen facilities are not available. However, the Hale Koa has an Exchange, a barbershop/hairdresser, a florist, anMWRactivities office and several restaurants — at military prices. Due to the popularity of this hotel, make reservations as early as possible. For more information, visitwww.halekoa.com.

Waikiki is about a 30-minute drive to Sand Island, 20 minutes to the District or Pier 4 offices and 45 minutes to Air Station Barbers Point orCOMMSTA.

* Recreation centers such as the Hale Koa Hotel are notgovernment lodging facilities.

AIRPORT ARRIVAL

All flights lead to DanielK. Inouye International Airport about 2 miles southeast of Joint Base Pearl Harbor-Hickam’s main gate and7.5 miles south of CampH.M. Smith’s main gate. The airport is 9 miles west of Waikiki Beach and 4 miles west of central Honolulu. Travel time to Waikiki is about 20 to 30 minutes by car, 40 minutes during rush hour. Your sponsor will greet you at the airport and help you get settled into your accommodations.

If you are not met by anyone at the airport and require lodging, contact your command duty officer or go to theUSO. TheUSOof Hawaii’s lounge in the Overseas Terminal,at theDanielK. Inouye International Airport, is available for use by all military personnel and their family members, reservists on active duty, retirees and Department of Defense civilians on orders. Call 808-836-3351for more information.

Transportation options from the airport include taxis, shuttles, rental vehicles and Oahu’s public transportation system, TheBus(www.thebus.orgor 808-848-4500). For more information about airport transportation, visithttp://airports.hawaii.gov/hnl/getting-to-from/ground-transportation.

CHECKING IN

Call your unit before arriving to confirm check-in procedures; ask your sponsor about the uniform for reporting aboard. All members must officially check in to their unit personally on arrival day; all overseas pay allowances become effective the date ofPCScheck-in.

Hand-carry to your unit: official orders; medical and dental records; academic transcripts; passports;IDcards; Social Security cards; and official birth, marriage, divorce, adoption and death certificates as well as car titles and shipping documents

In addition to checking in at your unit, unaccompanied members must check in with your unit’s local housing representative. Accompanied members must check in with the local housing officer by the next business day after arrival. Call the Base Honolulu Housing Office at 808-842-2073.

TheU.S. Coast Guard’s Hawaiian Island Relocation Handbook recommends that firearms remain on the mainland or at the home of record. If you bring firearms, you must immediately register them with the city and county of Honolulu Police Chief. Failure to do so can lead to large fines and imprisonment. Contact Base Transportation Office for assistance 808-842-2019.

If you are unable to reach your sponsor or unit, call 808-842-2091for assistance.

HOUSING

Hawaii is a high-cost area, and housing can be one of the most expensive items. The first month’s rent and an additional deposit equal to one month’s rent are usually required. You should expect that utilities will not be included in your monthly rent with utility deposits required, but deposit waivers are usually granted to military personnel. In general, housing in Hawaii is smaller and of different design than mostCONUSlocations. Although Hawaii is a full weight allowance area for the shipment of household goods, it is a good idea to contact the housing office in Hawaii before PCSing for a pre-move assessment on what to ship and what to put into storage.

Your pets are part of your family, so it’s important to take the time to understand Hawaii state law and your housing community’s policies about them prior to your move.

Accompanied and unaccompanied members must check in with the local housing officer no later than the next business day after arrival on island. Upon check-in at the housing office, you will be provided your housing in-brief and counseled on available housing options.

Housing Branch

400 Sand Island Parkway, Honolulu,HI96819
Telephone: 808-842-2073
HousingFAQ:https://tinyurl.com/y839w2aj

The Coast Guard maintains very little government housing in the state of Hawaii. Once the government-owned homes are occupied, newly arriving families are released to find housing on the economy. The Army, Navy and Air Force each have privatized housing partners. The Coast Guard has teamed with the Army’s partner, Island Palm Communities, giving Coast Guard members the same priority as Army members forIPChousing. See Page 12 for moreIPCinformation.

TRICARE

Work with your health care provider, whether it’sTRICAREor another provider before you arrive in Hawaii to ensure a seamless transition in care.

Prime and Select

TRICAREis the health care program for active-duty and retired service members, their families and survivors. TRICAREprovides health plans, prescriptions, dental plans and other special health programs to its beneficiaries.TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICAREoffers a range of health care plans.TRICAREPrime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you useTRICAREPrime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care yourPCMcannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. OnJan. 1, 2018,TRICAREStandard and Extra were combined into a new plan,TRICARESelect. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll inTRICARESelect, you may schedule an appointment with anyTRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than theTRICAREallowable charge; you are responsible for these extra charges.TRICAREalso offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regularTRICAREcoverage and other scenarios.

TRICAREcoverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel yourTRICAREPrime enrollment option before you move.
  • Update your personal information inDEERSimmediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already usingTRICARESelect, moving is easy. When you arrive at your new location, update your personal information inDEERS. Then findTRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however,TRICAREwill allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visitwww.tricare.mil.For more information about recent changes toTRICARE, visithttps://tricare.mil/changes.

Dental Services

Routine dental care for patients who are not active-duty is limited.

TheTRICAREDental Program is a voluntary, comprehensive dental insurance program offered worldwide by the Department of Defense to family members of active-duty service members, family members of National Guard or reserve members, and National Guard or reserve members who aren’t on active duty. Active-duty military are encouraged to enroll their family members inTDP; otherwise, they should be prepared to pay 100 percent of their family members’ dental costs in the civilian community.

Consider the following to find the best dentist for yourneeds:

  • Are the dentist’s office hours convenient for your schedule?
  • Is the dental office close to your home oroffice?
  • How are dental emergencies handled?
  • Does the office appear to be clean and well organized?
  • Is the staff helpful and friendly?
  • What are the dental office’s financial policies and how is insurance handled?

For more information, to enroll or find participating dentists, go towww.tricare.mil/CoveredServices/Dental/TDPor call 855-638-8371.

FAMILY RESOURCES

Picking up from one place and moving to another is always a hassle, especially when kids and pets are involved. Knowing whom to call or where to find information can help make the transitioneasier.

American Red Cross
www.redcross.org

The Red Cross helps members of the military, veterans and their families prepare for, cope with, and respond to, the challenges of military service.

The American Red Cross offers confidential services to all members of the military, veterans, and their families by connecting them with local, state and national resources through the network of chapters in communities across the United States and offices on military installations worldwide.

Local Red Cross offices develop and maintain relationships with key community partners. Military families rely on the Red Cross to help them identify their needs and connect them to the most appropriate Red Cross and community resources. This key Red Cross service includes responding to emergency needs for food, clothing, and shelter, referrals to counseling services (e.g., financial, legal, mental health), respite care for caregivers, and other resources that meet the unique needs of local military members, veterans and their families.

The American Red Cross Emergency Communications Center is available to help 24/7. Call 877-272-7337or submit an online request athttps://saf.redcross.org/css.

Armed Services YMCA
www.asymca.org

TheASYMCAis made up of 13 branches and about 20 affiliate locations at local Ys and on someDODfacilities across theU.S.

It makes military life easier by providing programs and services to the young men and women of all five armed services: Army, Marine Corps, Navy, Air Force and CoastGuard.

ASYMCAprograms, services and events are designed to help the family come together, stay together and have the ability to adjust, bounce back and thrive wherever the services send them — with a particular focus on junior-enlisted men and women, the individuals on the front lines of defending our nation. Programs are offered at low cost and require no dues or membershipfees.

Signature programs include: Angels of the Battlefield Awards Gala, Art and Essay Contest, Military Family Month, Operation Hero, Operation Holiday Joy, Operation Kid Comfort, Operation Outdoors, Operation Ride Home, Parent and Me, Teddy’s Child Watch andYMCA/DODMilitary Outreach Initiative.

FindASYMCAlocations by visitingwww.asymca.org/locations.

Operation Homefront
www.operationhomefront.org

Operation Homefront assists military families during difficult financial times by providing food assistance, auto and home repair, vision care, travel and transportation, moving assistance, essential home items, and rent-free transitional housing for wounded veterans and their families.

Helping military families gain long-term stability is a specific concern for Operation Homefront. Homes on the Homefront awards mortgage-free homes, impacting veteran families for generations to come. The caregivers for wounded warriors also need help and that is why Hearts of Valor wasformed.

Operation Homefront’s annual gala recognizes extraordinary military kids. The organization also hosts multiple Homefront Celebrations, Star-Spangled Baby Showers, Back-to-School Brigades and Holiday Meals for Military events each year to show appreciation to military spouses.

Visit Operation Homefront online for more information.

United Service Organization
www.uso.org

Since 1941, theUSOhas kept our military men and women connected to their families, home and country no matter where they are or under what conditions they serve. Programs for military families include Couples Seminars: Stronger Families, Comfort Crew for Military Kids, Operation That’s My Dress, United Through Reading, Baby Showers:USOand What to Expect Present Special Delivery and The Sesame Street/USOExperience.

TheUSOalso provides transition services to support Americans’ return to civilian life after completing their military service. For more information, go towww.uso.org/programs/uso-pathfinder.

Visit theUSO’s website to find a location near you.

Housing

Hawaii 29_C USCG Housing

Accompanied and unaccompanied members must check in with the local housing officer no later than the next business day after arrival on island. Upon check-in at the housing office, you will be provided your housing in-brief and counseled on available housing options.

Unaccompanied Members to Oahu

See the Base Relocation Handbook for information on Unaccompanied Personnel Housing online at www.uscg.mil/basehonolulu/relohb.pdf.

All Other Members

Kia'i Kai Hale Red Hill Housing, on Oahu, is privatized. Island Palm Communities maintains and operates this housing site. Call IPC at 808-275-3800. Senior officer Coast Guard-owned housing is available at Wailupe on Oahu.

Contact the Base Honolulu Housing office at 808-842-2073. It is strongly recommended you make reservations at a TLA-qualified hotel if you are interested in renting within the local community or are applying for privatized housing.

Newly Assigned Personnel to Hawaii

Complete the CG-5267 Application for Assignment to Military Housing and MLCPHSG 003 Request for Housing Assignment Determination on the Coast Guard website. Fax these forms along with a copy of your orders to 808-842-2074.

Area Housing Authority

The AHA is responsible for the overall Coast Guard housing program throughout the 14th District area of responsibility. Commanding Officer, Base Honolulu is the designated AHA for all Coast Guard housing, owned and leased.

The area housing officer is responsible to the AHA for administration of the Coast Guard’s Housing Program throughout the 14th District area of responsibility. The Oahu local housing officer is responsible to the AHO for the execution of guidelines and policies governing housing on Oahu, where the majority of Coast Guard personnel assigned to the state of Hawaii reside. The LHO is the primary point of contact for assignments, complaints, suggestions, information and other housing matters.

Each unit has a designated, collateral-duty local housing representative who can assist unit members in dealing with housing issues. Ask your sponsor for the name of your LHR.

Housing Assignment Policy

PSC-PSD-fs (Housing West) has established that government housing is mandatory. Therefore, assignment to government-owned housing is not voluntary. The government housing goal is to attain housing at the 98 percent occupancy rate per the Coast Guard housing manual. The Base Honolulu commanding officer, by general policy, makes housing assignments for senior officers being considered for assignment to Wailupe Quarters. Accompanied officers and enlisted personnel and their dependents must seek a release from assignment to government-owned housing prior to receiving their BAH entitlement and residing on the economy. Members assigned to Oahu commands will by general policy be favorably considered for release due to the privatization of Red Hill KKH housing and the nonavailability of government-owned housing. All accompanied and unaccompanied personnel will visit the Base Honolulu Housing Branch by the next business day after arriving on island to receive a thorough housing brief. The housing office is in the Pass & ID/Admin building on Sand Island. Call 808-842-2073 for assistance.

Privatized Housing

Island Palm Communities is the Coast Guard’s partner for its 318 quarters at KKH in the Red Hill area of Oahu. You will usually hear this housing site referred to as either “KKH,” “AMR” or “Red Hill.” This housing area is situated 6 miles from downtown Honolulu and 3 miles from Pearl Ridge Shopping Center and is divided by Moanalua Freeway (Highway 78) into Phase I and Phase II. Officer housing within Aliamanu Military Reservation Rim community consists of three- and four-bedroom, single-family units and duplexes and two-bedroom townhouse units. Enlisted personnel housing encompasses two-, three- and four-bedroom, multifamily town house units. IPC will offer housing within close proximity of the member’s assigned commands. Members who are stationed on Oahu at Coast Guard Base Honolulu will be considered part of the south division area and may be offered quarters at AMR, Fort Shafter or Tripler Army Medical Center.

Anyone accepting quarters will be required to sign a lease. Additionally, they will need to pay the cost of their first month’s rent by money order or cashier’s check at the time of their housing assignment until their BAH allotment commences. It is recommended that the members bring with them at least the amount equivalent to one month’s Hawaii BAH rate. For more information, go to www.islandpalmcommunities.com, or call 808-275-3800. Residents who accept and reside in this privatized housing will be required to sign a lease and start an allotment equal to the amount of their BAH to IPC to serve as their rental payment.

Members who accept privatized housing from IPC are eligible for loaner furniture from Army Hawaii Family Housing. Additionally, IPC residents who PCS in or out may seek Basic Hospitality Kits from the Hickam Loan Closet at 808-449-0301.

Typical features of KKH/AMR Rim Community housing include:

  • Tile or linoleum flooring.
  • Dishwasher in kitchen.
  • Ceiling fans in most rooms.
  • Refrigerator and stove.
  • Screened porch (lanai).
  • Washer and dryer (based upon rank; contact IPC for additional information).

Not included:

  • Garbage cans.
  • Air conditioners. (Note: A/C can be purchased and installed by any member if desired. Contact the IPC for more information.)

Housing in other IPC communities has different amenities or may lack some included with KKH/AMR Rim Community housing. Most yard maintenance tools (mowers, weed whackers, etc.) can be borrowed from the IPC housing office.

IPC strictly forbids pit bulls or any pit bull mixed-breed dogs from residing within privatized housing.

Other privatized housing options include Ohana Military Communities Hawaii (Navy). Only selected areas are available for Coast Guard members; call 808-474-1820 for availability and requirements. Call Hickam Communities housing at 808-423-2300.

Applying for IPC Housing

The IPC application process starts when you sign in to your permanent duty station and report to the south division office to apply for housing. Advance applications will be accepted as a planning tool. Keep in mind that the date you leave your last duty station is the date used for the start of your waitlist date and time to compete with others. Contact Base Honolulu Housing for information regarding IPC housing at 808-842-2073.

Leased Housing

The AHA manages very few government-leased quarters throughout the AOR. This is because BAH or existing government-owned housing provides most members and families with adequate quarters. When a member is eligible for government-leased quarters, the Coast Guard pays for all lease costs including basic utilities (electricity, gas and water). Most Coast Guard-leased housing units are three-bedroom apartments or town houses in the civilian community within an hour commute of your duty station. Each Coast Guard-leased housing unit has been inspected by the Coast Guard for adequate size, facilities, safety and surrounding community.

Leases can be obtained for members and their family only when no government-owned or IPC privatized housing is available and they meet all the eligibility criteria. Criteria for assignment eligibility to Coast Guard leased quarters are based on: pay grade, bedroom entitlement, local BAH rate and local market rental rates.

Headquarters/Base Honolulu’s leased policy is subject to annual change. Call the Housing Office at 808-842-2073 to check eligibility and availability.

All active-duty personnel are required to check into the Base Honolulu Housing Office by the next business day upon signing into the gaining command. Contact the Housing Office for assistance at 808-842-2073.

Coast Guard-owned Housing

The Coast Guard owns seven housing units in two areas of Wailupe and Diamond Head on the island of Oahu.

The local housing officer makes assignments to Coast Guard-leased and -owned housing when available. The Housing Office cannot predict housing availability or guarantee assignment. Members should also be aware that pets are not allowed in Coast Guard-leased housing.

Wailupe Quarters: Six houses are in the Aina Haina section on the Wailupe Peninsula, between Diamond Head crater and Koko Head crater. These housing units are designated only for Coast Guard captain (O-6) assignments. They are all duplexes with the exception of Quarters A and Quarters D/E, which are single-family units.

Diamond Head Quarters: One of Hawaii’s oldest landmarks is at the base of Diamond Head crater and serves as the residence of the 14th Coast Guard District commander, as a representational facility.

Leased housing may also be available as unaccompanied and family housing to qualified members when no government-owned quarters are available.

Assignment to Government Quarters

Government quarters are defined as owned or leased. Separate waiting lists shall be maintained and administered as prescribed in accordance with the Coast Guard housing manual. Assignment priority is based on the control date and bedroom entitlement. The control date is defined as the actual reporting date or the date of the housing application, whichever is later. The bedroom entitlement is defined as the number of bedrooms you are eligible for, which depends on the age and gender of your dependent children.

The waiting lists for Coast Guard-owned housing are maintained at the Housing Office. Housing assignment information cannot be provided until the actual housing assignment is made. Privatized housing applicants are placed on the waiting list once signed into the gaining command with an eligibility date based upon the date signed out of their losing command. Placement on appropriate housing waitlists will be based upon applicant’s rank and number of command-sponsored dependents (one bedroom per child).

Civilian Housing in the Community

If you have been advised by the local housing officer that government quarters will not be available within 30 days of your arrival on island and have received a release from mandatory assignment to government-owned housing, you will need to initiate a search for on-the-economy permanent accommodations. Contact the Base Honolulu Housing Branch at 808-842-2073 to receive counseling before searching for civilian housing.

Search for civilian rental listings at www.hicentral.com. In addition to the classified ads in newspapers and websites, members searching for rentals on the economy may also use the Housing Service Office. It is provided by the Army and offers access to a large database of rental listings. It will help you obtain a satisfactory rental with the right contract terms. Call the HSO at 808-438-0149/6198/3820.

All members are strongly encouraged to use the services of the Base Honolulu Housing Branch and HSO to find civilian housing. These offices will advise you of the overall rental situation on the island as well as review the rental lease with you to make sure it contains the necessary clauses for your protection.

Before using the HSO’s services, members must check in to the gaining command and complete their housing brief with Base Honolulu Housing, to include TLA entitlement counseling from the Transportation Office. The Base Honolulu Transportation Office will provide the proper TLA package in which you will record the rental units you viewed.

Rental Housing and Real Estate Costs

Honolulu-area rental costs are well above the national average. Most one-bedroom units are in low- or high-rise apartments, but a few town houses are available. Two- and three-bedroom units are found in high-rise apartments or town houses. Three-bedroom units are mostly single-family houses. Most four- and five-bedroom units are single family homes and may be difficult to locate.

Because nearly all rentals require first month’s rent plus a security deposit (equal to one month’s rent), expenditures could total $2,000 to $3,500. Members can request advance BAH to help pay for these upfront costs. A request to your unit Servicing Personnel Office for an advance payment of up to three months of BAH is available. Coast Guard Mutual Assistance loans are also granted (for security deposits only). Contact Base Honolulu at 808-842-2025 for assistance.

A small percentage of active-duty Coast Guard members purchase their own home on Oahu. Prices for three-bedroom, detached houses may exceed $600,000. Two- and three-bedroom town houses and condos can be found in the $300,000 range.

Your Housing Search

An adequate search for housing consists of the following:

  • During the first 10-day TLA period, at least five units must be looked at. Each housing unit must be available for rental.
  • In each successive 10-day period, the member or family must view at least 10 suitable and available housing units.
  • Each of the units is within the limits of the member’s BAH.
  • Each unit meets the member’s minimum bedroom requirements.
  • Each unit meets the member’s or family’s unique requirements. For example, units that allow pets if the family has a pet; appropriate facility outfitting if a family member is disabled and a member of the Coast Guard’s Special Needs Program.
  • Each unit is within reasonable commuting time.

Lack of personal POV and nonarrival of HHG are not valid reasons for failure to look for suitable housing or for signing a lease.

  • The Coast Guard definition of an adequate rental unit is:
  • A complete dwelling unit with private entrance, bath and kitchen for the sole use of the occupants and so arranged that both kitchen and bedrooms can be entered without passing through bedrooms.
  • Unit must be well-constructed and in a good state of repair with kitchen equipment provided or available on a rental basis.
  • Unit must be in a residential area that meets acceptable standards for health sanitation and which is not subject to offensive fumes, industrial noises and other environmental factors hazardous to the health of the occupants.
  • Within a one-hour commute of work.

A member may choose to rent a unit that does not conform to the aforementioned definition.

Because HSO lists only housing units that meet the adequacy criteria and whose landlords have signed a statement of nondiscrimination, it benefits you to look at units listed on the HSO’s referral website.

If you are in a TLA status and are searching for an on-the-economy rental, you must be careful what reasons you provide for not accepting a rental on the Record of Housing Search. You can be denied TLA payment if you refuse rentals for invalid reasons. Call the Base Honolulu Transportation Office at 808-842-2024/2020 if you have questions.

Renter’s Military Clause

A member should not enter into a lease unless the landlord has included a military clause that releases the member from the lease in event of PCS orders. In Hawaii, 28 days’ written notice must be provided to the landlord. All landlords listed with HSO include the primary military clause in the lease. This clause requires the landlord to release the member from the lease when the member has been issued PCS orders to another geographic location.

Many landlords will incorporate a second military clause in a lease. This additional clause releases the member from the lease if the member is subsequently assigned to government-owned housing. Signing this clause is voluntary on the part of the landlord. Even so, 28 days’ notice must still be provided to the landlord. Rental unit listings provided by the HSO indicate which landlords offer the second military clause (all HSO listings have the first military clause). The majority of landlords offer the second military clause, but even those who do not may be willing to negotiate inclusion of the second military clause. It is strongly recommended that you consult with the Base Honolulu Housing Office prior to signing any lease with a landlord. Such consultation will ensure you fully understand your obligations under the lease terms and conditions. Also, housing referral specialists are able to assist you in negotiating with the landlord.

Purchase of a Home

A member who is purchasing a home should seek a release from mandatory assignment to government-owned housing. Contact Base Honolulu Housing at 808-842-2022/2073 for assistance.

Once a member is released from mandatory assignment to Coast Guard-owned housing from the AHO, the member is not required to look at a minimum number of homes for sale in any 10-day period. Delay in completing the purchase of a home is not sufficient reason to justify an extension of arrival TLA, however. Call the Base Honolulu Transportation Office for clarification at 808-842-2024/2020.

Household Hospitality Kits

The Navy Fleet and Family Service provides Basic Kit items like kitchenware, microwaves, etc., for loan at no charge. For more information, call 808-471-8685.

The Armed Services YMCA also has hospitality kits including linens, towels, dishes, etc., for loan at a nominal fee. For more information, call 808-473-3398.

Medical and Dental Services

Hawaii_2018_Summer_Fall_USCG_Medical and Dental

Active-duty members assigned to Oahu shore units and floating units without Health Service technicians will obtain medical services at the Branch Medical Clinic, Makalapa, just inside the Makalapa Gate at Joint Base Pearl Harbor-Hickam.

Dependents of active-duty members have several health care options:

  • Enroll in TRICARE and select a primary care manager. Military treatment facility choices for family members include Tripler Army Medical Center, Makalapa Clinic at Pearl Harbor and Marine Corp Base Kaneohe Bay.
  • In most cases, families living in government housing choose Makalapa Naval Medical Clinic or Tripler Army Medical Center as their PCM. However, there may be exceptions such as special needs or geographical location for those not living in government housing.

For installation-specific information, see the Joint Base Pearl Harbor-Hickam chapter, the MCB Hawaii chapter or the Tripler Army Medical Center chapter.

Medical Resources

All Emergencies (Fire, Police, Ambulance): 911

Coast Guard Clinic at Naval Branch Clinic Makalapa
Appointments 808-473-0247
Duty Corpsman After Hours 808-221-6029

Limited acute care same-day appointments available. If you wake up ill, the sooner you call, the greater chances of getting seen the same day.

Hilo Medical Center
Information 808-932-3000

Kauai Urgent Care
Information 808-245-1532

Kauai Veterans Memorial Hospital
Information 808-338-9431

Wilcox Memorial Hospital - Kauai
Emergencies/Information 808-245-1100

West Maui Clinic
Information 808-667-9721

Maui Medical Group
Information 808-249-8080

Maui Memorial Medical Center
Emergencies 808-242-2343
Information 808-244-9056

Adventist Health Castle (Kailua/Kaneohe area)
Emergencies 808-263-5164
Information 808-263-5500

Kaiser-Permanente Medical Care Program (Red Hill area)
Moanalua Medical Center 808-432-0000
Hawaii Kai Clinic 808-432-3700
Maili Clinic 808-441-3500
Mililani Clinic 808-432-4200

Kapiolani Medical Center for Women & Children
Emergencies 808-983-8633
Hawaii Poison Center 800-222-1222
Information 808-983-6000

Kuakini Medical Center (Honolulu area)
Emergencies 808-547-9540
Information 808-547-9156

Pali Momi Medical Center (Pearl Ridge area)
Emergencies 808-485-4300
Information 808-486-6000

Queen’s Medical Center (Honolulu area)
Emergencies 808-547-4311
Information 808-691-1000

St. Francis Medical Center (Honolulu area)
Emergencies 808-547-6551
Information 808-547-6500

Straub Clinic and Hospital (Honolulu area)
Emergencies 808-522-3781
Information 808-522-4000

Wahiawa General Hospital (Wahiawa area)
Emergencies 808-621-4230
Information 808-621-8411

Family Services

Hawaii_2018_Summer_Fall_USCG Family Serivces

Family Resource Specialist

A Family Resource Specialist provides information and referral services for choosing quality child care, providing child care, accessing enrollment in the Coast Guard Special Needs Program, applying for adoption reimbursement, elder care and scholarships for eligible family members.

Child Care: To help you locate and access state-licensed, center-based or home-based child care facilities at discounted rates, the Coast Guard and General Services Administration provide information about affordable child care for active-duty members and reservists on active duty for 180 days or longer. For GSA assistance in locating a child care provider, email uscoastguardchildcare@gsa.gov. This email must include the member’s name, address and county of residence. Contact the FRS at 808-842-2089 for child care referrals to military Family Child Care and Child Development Centers, plus local civilian child care and educational resources. For teenage super-sitters certified by the Armed Services YMCA, call 808-833-1185.

Elder care: The Senior Information and Assistance Handbook, a local resource, is free and ready for pickup from the FRS.

Special Needs Enrollment: This program is mandated for family members with a diagnosed and professionally documented long-term medical, physical, psychological, mental or educational condition. FRS has information and enrollment forms, as well as referral to civilian and military resources. FRS has access to the Annual Directory of National Organizations, a list of organizations for specific disabilities. Contact the FRS if a parent desires an advocate to attend special education meetings at school. A Special Needs Enrollment has no impact on a member’s career. The focus is to ensure members are assigned to locations with appropriate resources to meet the family member’s special needs.

Adoption: Adoption is an expensive decision, whether adopting locally or internationally. The FRS can answer inquiries concerning reimbursement of adoption expenses and forward the request to HQ for processing. A variety of books and information in locating resources for adoption are available for interested families.

Scholarships: The major source of scholarships for dependent children of Coast Guard enlisted personnel on active duty, retired or deceased members, and Coast Guard reservists on extended active duty is the Rear Adm. Arnold Sobel Endowment Fund. Information on this scholarship, the Coast Guard Foundation Scholarship Fund and others can be obtained from the FRS at 808-842-2089.

The Ombudsman Support Program is a vital information network for Coast Guard families. The Transition/Relocation Manager acts as program coordinator, trainer and facilitator for local training meetings for command ombudsmen.

The Family Resources Program also assists ombudsmen in planning pre-deployment seminars — dedicated to informing families about a ship’s activities while underway — and apprises families of pertinent resources at their disposal.

Drop by the Work-Life Center or call the FRS at 808-842-2089 for assistance regarding family member issues.

Youth Activities

Fortunately, Hawaii has many child-oriented activities. School-age children can take advantage of school sports and band or club programs. In addition, there are many programs sponsored by the military MWR departments; see the installation-specific chapters for detailed information.

Aliamanu Military Reservation
Central Registration Office 808-833-5393

Joint Service Program

The Joint Military Family Abuse Shelter provides a safe, comfortable environment for individuals and families experiencing abuse or the threat of abuse. It serves all branches of the military. Any person who has a valid military identification card is eligible. The shelter offers a safe place to stay, food, transportation, child care, crisis counseling, information and referral, advocacy, support groups for parents and children, a children’s program and crisis hotline, staffed 24/7. Call 808-533-7125 for more information.

Special Needs

Coast Guard Special Needs Program 808-842-2089

Learning Disabilities Association of Hawaii 808-536-9684

Special Education for Student Support 808-733-4400

Medical and Dental Services

Hawaii USCG Medical and Dental

Members and families transferring to Hawaii have several options for medical service.

Active-duty Members

If you are assigned to Oahu shore units and floating units without Health Service technicians, you will obtain medical services at the Branch Medical Clinic, Makalapa, just inside the Makalapa Gate at Joint Base Pearl Harbor-Hickam.

Dental Services (Active Duty Only)

Appointments 808-473-1880, ext. 3204/3205
Hours: 7 a.m. to 4 p.m. Monday through Friday

Makalapa Clinic

Hours: 7:30 a.m. to 5 p.m. Monday through Friday; closed weekends and federal holidays

Services provided include family medicine, pediatrics, dermatology (active duty only), gynecology, immunizations, laboratory, optometry, pharmacy, preventive medicine, radiology and comprehensive dental care (active duty only), physical therapy (active duty only), sports medicine (active duty only) and deployment health.

Immunizations Clinic

Phone 808-473-1880, ext. 2323
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday
Allergy Shots: 1 to 3 p.m. Monday through Wednesday and 7:30 to 9 a.m. Friday (walk-in only)
Yellow Fever Administration: 7:30 a.m. Thursday (walk-in only with a minimum of three people)

To allow time to complete paperwork, beneficiaries should arrive at least 30 minutes prior to closing times.

Laboratory

Phone 808-473-1880, ext. 2249
Hours: 7:30 a.m. to 5 p.m. Monday through Friday, closed weekends and federal holidays

Pharmacy

Phone 808-473-1880, ext. 2229
Refill Line 808-433-6962
Hours: 7:30 a.m. to 5:30 p.m. Monday through Friday, closed weekends and federal holidays

Medical Home Port Teams

Blue Team 808-473-1880, ext. 2235
Gold Team 808-473-1880, ext. 2212
Red Team 808-473-1880, ext. 2266/2219

Radiology

Phone 808-473-1880, ext. 2200
Hours: 7:30 a.m. to 5 p.m. Monday through Friday; closed weekends and federal holidays

Services include X-ray, ultrasound and mammograms. CT, MTI and specialized X-ray services are provided at Tripler Army Medical Center. Women older than 40 can request their own mammogram without referral as long as they provide their primary care manager’s name. Mammogram appointments are available 8 a.m. to 2:30 p.m. Monday through Friday.

Tripler Army Medical Center

Appointments 808-433-2778

Tripler provides medical care for active and retired military personnel and their eligible family members on Oahu. Tripler offers a broad range of medical and surgical specialties, such as internal medicine, dermatology, pediatrics, general surgery, orthopedics, psychiatry,OB-GYN, behavioral health, diet and nutrition, physical therapy, occupational therapy, social work, optometry, audiology, podiatry, and community and occupational health. TAMC is on Moanalua Ridge, near Fort Shafter and Aliamanu Military Reservation.

CG Sand Island maintains a sick bay. The staffed Health Services is available for urgent/emergency care, health care readiness maintenance (including PHA, immunization and medical tests) and the over-the-counter medication program. Members seeking care for non-urgent conditions are referred to the Branch Medical Clinic Makalapa. Floating units with assigned HS retain medical records aboard ship. Ship’s HS is responsible for providing initial care.

Those assigned to AIRSTA Barbers Point receive their health care and retain records at the AIRSTA Clinic.

Maui, Kauai and Hawaii units are enrolled in TRICARE Prime Remote Program and seek use of civilian contracted medical services at no cost. Service members in those units should complete a TRICARE Prime Remote enrollment form and select a primary care manager from the local TRICARE network.

Medical Resources

All Emergencies (Fire, Police, Ambulance): 911
Coast Guard Clinic at Naval Branch Clinic Makalapa

Blue Team 808-473-1880, ext. 2235
Hours: 6:30 to 11:30 a.m. and 12:30 to 2:30 p.m. Monday through Friday (except Thursday afternoon).
Walk in (sick call): 7:30 to 8:30 a.m. Monday through Friday
Duty Corpsman After Hours 808-221-6029

Limited acute care same-day appointments available. If you wake up ill, the sooner you call, the greater chances of getting seen the same day.

Hilo Hospital

Information 808-932-3000

Kauai Medical Group

Emergencies 808-245-1010
Information 808-245-1500
Walk-in Clinic 808-245-1532

Kauai Veterans Memorial Hospital

Information 808-338-9431
Wilcox Memorial Hospital - Kauai
Emergencies 808-245-1010
Information 808-245-1100

Maui Clinic

Information 808-667-9721

Maui Medical Group

Information 808-249-8080

Maui Memorial Hospital

Emergencies 808-242-2343
Information 808-242-2036

Tripler Army Medical Center

Emergency Room 808-433-3706/3707
Beneficiary Service Rep 808-433-6336
Military Information 808-449-7110
Children’s Waiting Room 808-473-3720

Schofield Health Clinic

Appointments 808-433-2778
Pediatric Clinic 808-433-2778
Pharmacy 808-433-2778
Children’s Waiting Room 808-433-8410
Hickam Air Force Base Clinic 808-448-6000

USMC Base Kaneohe Bay

Health Clinic 808-257-5041

Castle Medical Center (Kailua/Kaneohe area)

Emergencies 808-263-5164
Information 808-263-5500

Kaiser-Permanente Medical Care Program (Red Hill area)

Moanalua Medical Center 808-432-0000
Hawaii Kai Clinic 808-432-3700
Maili Clinic 808-441-3500
Mililani Clinic 808-432-4200

Kapiolani Medical Center for Women and Children

Emergencies 808-983-8633
Hawaii Poison Center 800-222-1222
Information 808-983-6000

Kuakini Medical Center (Honolulu area)

Emergencies 808-547-9540
Information 808-547-9156

Pali Momi Medical Center(Pearl Ridge area)

Emergencies 808-485-4300
Information 808-486-6000

Queen’s Medical Center (Honolulu area)

Emergencies 808-547-4311
Family Planning 808-547-4586

St. Francis Medical Center (Honolulu area)

Emergencies 808-547-6551
Information 808-547-6011

Straub Clinic and Hospital (Honolulu area)

Emergencies 808-522-3781
Information 808-522-4000

Wahiawa General Hospital (Wahiawa area)

Emergencies 808-621-4230
Information 808-621-8411

Dependents of active-duty members have several health care options:

  • Use civilian medical providers by using TRICARE Standard or TRICARE Extra. No enrollment is required, but it involves cost sharing and submitting claims for reimbursements.
  • Enroll in TRICARE Prime and select a primary care manager. Military treatment facility choices for family members include TAMC, Makalapa Clinic at Pearl Harbor and MCB Kaneohe Bay.
  • In most cases, families living in government housing choose Makalapa Naval Medical Clinic or Tripler Army Medical Center as their PCM. However, there may be exceptions such as special needs or geographical location for those not living in government housing.
  • Families are restricted to receiving health care from the PCM. If additional medical specialty health care is required, you will be referred to a military specialist or a civilian specialist by the PCM.

TRICARE

TRICARE is the health care program for active duty and retirees of the uniformed services, their families and survivors. TRICARE’s primary objectives are to optimize the delivery of health care services in the military’s direct care system for all military health system beneficiaries and attain the highest level of patient satisfaction through the delivery of a world-class health care benefit.

TRICARE coverage is completely portable so it moves with you when you relocate. The TRICARE Prime options include TRICARE Prime and TRICARE Prime Remote in the United States, and TRICARE Prime Overseas and TRICARE Global Remote Overseas in regions outside of the United States.

Follow these steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in the Defense Enrollment Eligibility Reporting System immediately when you arrive at your new location.
  • Select a new PCM when moving within the same region, or submit a new TRICARE Prime enrollment form within 30 days if you’re moving to a new region.

Where you are moving will determine which Prime option you will enroll in. If you move to a new Prime service area, transfer your enrollment by submitting a TRICARE Prime Enrollment and PCM Change Form to your regional contractor. Be sure to include all family members who wish to use TRICARE Prime on the form.

TRICARE Standard and Extra are available to family members only. Active-duty service members are required to enroll in one of the Prime options. TRICARE Standard and Extra are available throughout the United States, and enrollment is not required. Any active-duty family member who is registered in DEERS may use these programs by seeing any network or non-network provider that is authorized by TRICARE.

If you’re already using TRICARE Standard and Extra, moving is easy. When you arrive at your new location, update your personal information in DEERS immediately. Then find TRICARE-authorized providers in your new area.

Here are a few things to remember about using TRICARE Standard and Extra in a new region:

  • In the U.S., visit your new regional contractor’s website for a list of providers. Remember, if you see network providers, you’ll be using the TRICARE Extra option and pay lower copayments.
  • If you move to a new region, you’ll have a new claims address for submitting your TRICARE claims.
  • Learn your new region’s prior authorization requirements as these requirements may differ by region.

For more information, visit www.tricare.mil.

Dental Care

Family members of active-duty personnel are encouraged to use the TRICARE Dental Program.

Defense Enrollment Eligibility Reporting System

Eligibility and Enrollment 800-538-9552
www.tricare.mil/deers

TRICARE Pharmacy Home Delivery

Express Scripts, Inc. 877-363-1303
www.tricare.mil/pharmacy
www.express-scripts.com/TRICARE

TRICARE Dental Program

855-638-8371

www.tricare.mil/CoveredServices/Dental/TDP.aspx

TRICARE For Life

Wisconsin Physicians Service 866-773-0404

www.tricare4u.com

TRICARE Retiree Dental Program

Delta Dental of California 888-838-8737
www.trdp.org
Veterans Counseling Service 866-496-8838
www.vetcenter.va.gov

Family Services

With locations on all military installations, Armed Services YMCA offers deployment support programs, its award-winning after-school program Operation Hero, emergency financial assistance, Food for Families, Operation Kid Comfort and special events like father-daughter dances and summer camps. Please contact the branch nearest you for more information regarding these programs designed to help alleviate the stress associated with military life.

Family Resource Specialist

A Family Resource Specialist provides information and referral services for choosing quality child care, providing child care, accessing enrollment in the Coast Guard Special Needs Program, applying for adoption reimbursement, elder care and scholarships for eligible family members.

Child Care: To help you locate and access state-licensed, center-based or home-based child care facilities at discounted rates, the Coast Guard and General Services Administration provide information about affordable child care for active-duty members and reservists on active duty for 180 days or longer. For GSA assistance in locating a child care provider, email USCOASTGUARDCHILDCARE@gsa.gov. This email must include the member’s name, address and county of residence. Contact the FRS at 808-842-2089 for child care referrals to military Family Child Care and Child Development Centers, plus local civilian child care and educational resources. For teenage super-sitters certified by the Armed Services YMCA, call 808-833-1185.

Elder care: The Senior Information and Assistance Handbook, a local resource, is free and ready for pickup from the FRS.

Special Needs Enrollment: This program is mandated for family members with a diagnosed and professionally documented long-term medical, physical, psychological, mental or educational condition. FRS has information and enrollment forms, as well as referral to civilian and military resources. FRS has access to the Annual Directory of National Organizations, a list of organizations for specific disabilities. Contact the FRS if a parent desires an advocate to attend special education meetings at school. A Special Needs Enrollment has no impact on a member’s career. The focus is to ensure members are assigned to locations with appropriate resources to meet the family member’s special needs.

Adoption: Adoption is an expensive decision, whether adopting locally or internationally. The FRS can answer inquiries concerning reimbursement of adoption expenses and forward the request to HQ for processing. A variety of books and information in locating resources for adoption are available for interested families.

Scholarships: The major source of scholarships for dependent children of Coast Guard enlisted personnel on active duty, retired or deceased members, and Coast Guard reservists on extended active duty is the Rear Adm. Arnold Sobel Endowment Fund. Information on this scholarship, the Coast Guard Foundation Scholarship Fund and others can be obtained from the FRS at 808-842-2089.

The Ombudsman Support Program is a vital information network for Coast Guard families. The Transition/Relocation Manager acts as program coordinator, trainer and facilitator for local training meetings for command ombudsmen.

The Family Resources Program also assists ombudsmen in planning pre-deployment seminars — dedicated to informing families about a ship’s activities while underway — and apprises families of pertinent resources at their disposal.

Drop by the Work-Life Center or call the FRS at 808-842-2089 for assistance regarding family member issues.

Youth Activities

Fortunately, Hawaii has many child-oriented activities. School-age children can take advantage of school sports and band or club programs. In addition, there are many programs sponsored by the military MWR departments.

Aliamanu Military Reservation

Central Registration Office
(also services Fort Shafter and Tripler)
808-833-5393

Child Development Care
  • Preschool.
  • Before- and after-school care (bus transports students to and from Red Hill Elementary).
  • Summer Care program: football, soccer, gymnastics, ballet, hula, karate, library.
  • Pearl Harbor Boys & Girls Club of Navy Hawaii.

MWR Main Office 808-471-8658
Sports Office 808-474-3501/0392
Team Programs - Torch Club
Hickam AFB Youth Center 808-448-2296
Various Sports and Youth Activities 808-474-3501
Youth Fitness Center 808-448-4492
Hickam Makai Recreation Center 808-449-3354

Girl Scouts Hawaii Council

420 Wylie St.
Honolulu, HI 96817 808-595-8400
www.girlscouts-hawaii.org

Boy Scouts Aloha Council

42 Puiwa Road
Honolulu, HI 96819 808-595-6366
www.alohacouncilbsa.org

Joint Service Program

The Joint Military Family Abuse Shelter provides a safe, comfortable environment for individuals and families experiencing abuse or the threat of abuse. It serves all branches of the military. Any person who has a valid military identification card is eligible. The shelter offers a safe place to stay, food, transportation, child care, crisis counseling, information and referral, advocacy, support groups for parents and children, a children’s program and crisis hotline, staffed 24/7. Call 808-533-7125 for more information.

Child Care Services Armed Services YMCA

Parent Participation Preschool
Playmorning
Early Learning Readiness 808-473-3398

Special Needs

Coast Guard Special Needs Program 808-842-2089
Hawaii 29_C USCG Family ServicesToll free 800-872-4957, ext. 314
Learning Disabilities Association of Hawaii 808-536-9684
Special Education for Student Support 808-733-4400

Recreation

Hawaii_2018_Summer_Fall_USCG Honolulu_Recreation
For more information, visit the MWR section of www.dcms.uscg.mil/Our-Organization/Director-of-Operational-Logistics-DOL/Bases/Base-Honolulu.

Athletic Gear Issue

Athletic Gear Issue is inside the Recreation Office at the ITT counter. It provides checkout services for athletic equipment and supplies. Also, MWR equipment such as surfboards, boogie boards, snorkels, fins, tarps, coolers and tables and chairs are available for rent.

Club 14

Club 14 is adjacent to the main gate and across from the swimming pool. It is known for the best lunch specials and coldest beer on Sand Island. The club offers lunch and fast-food dinner service Monday through Friday. Facilities include a dining room, bar and lounge, game room, barbecue grill on the outdoor patio and catering operation. Complimentary pupus are offered during “Monday Night Football.” A laser disc sing-along karaoke player is available as well as games, a pingpong table, amusement machines and pool tables. The large dining room is a great site for large meetings, Coast Guard and military training programs, and parties and special functions. For more information, call 808-842-2961

Gymnasium

The gym complex consists of an enclosed combination basketball and volleyball court, fitness and weight room, racquetball court, cardiovascular and fitness and aerobics room upstairs, and men’s and women’s locker rooms. Signing up on the white board in the gym can reserve the racquetball court.

Outdoor Athletic Facilities

Located adjacent to Club 14 are a lighted softball field, two lighted tennis courts, one basketball court, two horseshoe pits and a sand volleyball court. All outdoor courts, with the exception of the softball field, are reserved on a first-come, first-use basis. When there are no leagues or tournaments, the softball field can be reserved by calling the Recreation Office at 808-842-2952.

Swimming Pool

The Sand Island Swimming Pool is between the Main MWR Office/Gym and Club 14. It is not open to dependents. Active-duty personnel may use this pool for physical fitness training. The pool is not staffed with a lifeguard, and, for your safety, the buddy system is strictly enforced — NO swimming alone. The pool entrance is kept locked at all times, and keys to the facility must be signed in and out at the Recreation Office.

Wailupe Community Center

Wailupe Community Center is in the Wailupe Senior Officer Coast Guard housing area. It consists of the MWR Community Center, swimming pool, tennis courts and barbecue area. Annual passes for the swimming pool and tennis court for residents and other eligible patrons can be purchased at the MWR office on Sand Island.

History

Hawaii_2018_Summer_fall_USCG_History
U.S. Coast Guard Base Honolulu evolved from the former U.S. Lighthouse Service Depot at Pier 4 and a 5-acre plot on Sand Island. The property was acquired in 1939 by the Coast Guard when it absorbed the Lighthouse Service. In 1945, an additional 5 acres were acquired and the Base Sand Island was established. Its primary mission of buoy repair was expanded to include industrial, shipping and receiving support.

Base Sand Island continued to grow in size and responsibilities, eventually reaching 48.6 acres. Some comptroller functions were moved to the base, as well a medical and dental facility. MWR facilities were added and expanded. Family housing was built on Red Hill. In 1988, Base Sand Island became Sector/Base Honolulu, with the added responsibility of search and rescue and law enforcement within the Hawaiian Islands.

In May 1996, Base and Sector Honolulu became separate commands, with the sector retaining responsibility for the operational missions. Base Honolulu again increased responsibilities and became Base Honolulu, a separate command.

The base combined elements of the 14th Coast Guard District to become a full-service support command, providing base functions as well as financial functions.

The myriad support functions include: engineering support for ships and facilities; hazardous materials management; housing; comptroller services; galley support; and MWR services. The base still maintains a buoy depot and overhauls buoys, as it has done since before 1938.

From Hawaii to Guam to Japan, Base Honolulu supports 35 commands throughout the 14th District area of responsibility.

Recreation

Hawaii 29_C USCG History

For more information, visit the MWR section of www.uscg.mil/baseHonolulu.

Athletic Gear Issue

Athletic Gear Issue is inside the Recreation Office at the ITT counter. It provides checkout services for athletic equipment and supplies. Also, MWR equipment such as surfboards, boogie boards, snorkels, fins, tarps, coolers and tables and chairs are available for rent.

Club 14

Club 14 is adjacent to the main gate and across from the swimming pool. It is known for the best lunch specials and coldest beer on Sand Island. The club offers lunch and fast-food dinner service Monday through Friday. Facilities include a dining room, bar and lounge, game room, barbecue grill on the outdoor patio and catering operation. Complimentary pupus are offered during “Monday Night Football.” A laser disc sing-along karaoke player is available as well as games, a pingpong table, amusement machines and pool tables. The large dining room is a great site for large meetings, Coast Guard and military training programs, and parties and special functions. For more information, call 808-842-2960/2961

Gymnasium

The gym complex consists of an enclosed combination basketball and volleyball court, fitness and weight room, racquetball court, cardiovascular and fitness and aerobics room upstairs, and men’s and women’s locker rooms. Signing up on the white board in the gym can reserve the racquetball court.

Outdoor Athletic Facilities

Located adjacent to Club 14 are a lighted softball field, two lighted tennis courts, one basketball court, two horseshoe pits and a sand volleyball court. All outdoor courts, with the exception of the softball field, are reserved on a first-come, first-use basis. When there are no leagues or tournaments, the softball field can be reserved by calling the Recreation Office at 808-842-2952.

Swimming Pool

The Sand Island Swimming Pool is between the Main MWR Office/Gym and Club 14. It is not open to dependents. Active-duty personnel may use this pool for physical fitness training. The pool is not staffed with a lifeguard, and, for your safety, the buddy system is strictly enforced — NO swimming alone. The pool entrance is kept locked at all times, and keys to the facility must be signed in and out at the Recreation Office.

Wailupe Community Center

Wailupe Community Center is in the Wailupe Senior Officer Coast Guard housing area. It consists of the MWR Community Center, swimming pool, tennis courts and barbecue area. Annual passes for the swimming pool and tennis court for residents and other eligible patrons can be purchased at the MWR office on Sand Island.

History

Hawaii Coast Guard USCG Honolulu History

U.S. Coast Guard Base Honolulu

U.S. Coast Guard Base Honolulu evolved from the former U.S. Lighthouse Service Depot at Pier 4 and a 5-acre plot on Sand Island. The property was acquired in 1939 by the Coast Guard when it absorbed the Lighthouse Service. In 1945, an additional 5 acres were acquired and the Base Sand Island was established. Its primary mission of buoy repair was expanded to include industrial, shipping and receiving support.

Base Sand Island continued to grow in size and responsibilities, eventually reaching 48.6 acres. Some comptroller functions were moved to the base, as well a medical and dental facility. MWR facilities were added and expanded. Family housing was built on Red Hill. In 1988, Base Sand Island became Sector/Base Honolulu, with the added responsibility of search and rescue and law enforcement within the Hawaiian Islands.

In May 1996, Base and Sector Honolulu became separate commands, with the sector retaining responsibility for the operational missions. Base Honolulu again increased responsibilities and became Base Honolulu, a separate command.

The base combined elements of the 14th Coast Guard District to become a full-service support command, providing base functions as well as financial functions.

The myriad support functions include: engineering support for ships and facilities; hazardous materials management; housing; comptroller services; galley support; and MWR services. The base still maintains a buoy depot and overhauls buoys, as it has done since before 1938.

From Hawaii to Guam to Japan, Base Honolulu supports 35 commands throughout the 14th District area of responsibility.

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