JOINT BASE LEWIS/MCCHORD


Lewis-McChord Communities

Last Updated :

Welcome to Lewis-McChord Communities

Welcome to Lewis-McChord Communities where you will enjoy living in one of the Premier Privatized Military Housing Communities in the Pacific Northwest. Lewis-McChord Communities is creating communities that set the standard for development and service to enable families of Joint Base Lewis-McChord to live the American Dream they protect.

What Do I Qualify For?

Current Wait Times

Apply Now!

Local Communities

About Joint Base Lewis-McChord

Located in the heart of the Pacific Northwest's Puget Sound region, JBLM is the Defense Department's premiere military installation on the West Coast. JBLM provides world-class installation support to more than 40,000 active, Guard and Reserve Service members and about 15,000 civilian workers. The base supports more than 60,000 family members who live on and off base, as well as almost 30,000 military retirees who live within 50 miles.

Fort Lewis, named after Meriwether Lewisof the Lewis and Clark expedition, is one of the largest and most modern military reservations in the United States. Consisting of 87,000 acres (350 km²) of prairie land cut from the glacier-flattened Nisqually Plain, it is the premier military installation in the northwest and is the most requested duty station in the army. Located adjacent to Fort Lewis, JBLM McChord Field is home to the 62nd Airlift wing and a C-17 transport fleet. Also adjacent to Fort Lewis is Camp Murray, Washington National Guard.

JBLM is surrounded by vast recreational opportunities. The Puget Sound offers year round enjoyment of boating, fishing, whale watching and scuba diving, Take an hour and 30 minute scenic drive to the pristine Cascade mountains, or visit our most recognizable land mark, Mt. Rainier.

We proudly call Tacoma, Olympia and Seattle our neighbors and encourage all families to explore these beautiful cities. Tacoma, Olympia and Seattle are all accessible via the I-5 interstate. With plenty of activities within minutes of JBLM its easy to see why Joint Base Lewis McChord is the most requested duty station in the Army.

For easy, convenient traveling the SeaTac International Airport is approximately 40 minutes away via the I-5 Interstate. Grey Hound and Amtrak also run locally from down town Tacoma.

Looking to explore even more of the Pacific Northwest, take a short two hour road trip and visit Portland, Or., or fly a kite at family friendly Ocean Shores, where you can drive your vehicle directly onto the beach.

With all that Joint Base Lewis McChord and the Pacific Northwest has to offer, its obvious why so many Service Members choose to retire and call the Pacific Northwest Home.

About Lewis-McChord Communities

Equity Residential (NYSE: EQR) is an S&P 500 company with more than 4,000 employees strong. Equity Residential owns develops and operates almost 500 high-quality apartment properties in top U.S. growth markets including Lewis-McChord Communities. To more than 200,000 families’ nation wide, we're home.

Lewis-McChord Communities has been proudly partnered with Joint Base Lewis-McChord for more than 8 years. Our number one goal has been to create communities that set the standard for development and service to enable the families of Joint Base Lewis-McChord to live the American dream they protect.

Since 2002, Lewis-McChord Communities has renovated over 2200 existing homes, designed and built over 800 new homes and built 4 community centers for the families of Joint Base Lewis-McChord to use for their special events.

Living in Lewis-McChord Communities brings many benefits. Did you know that the BAH you pay covers more than just your rent? It also cover all of the following:

  • Lawn Maintenance
  • Trash, recycle and bulk pick up
  • Equity Residential Coast to Coast Program, Equity residential typically waives application and screening fees when you move to another state.
  • Equity Residential Rent with Equity Equity Residential gives you rewards that can help you take the next step toward home ownership. Residents are automatically enrolled. Every month you'll earn credits that can be used toward the purchase of a newly constructed home. But that's not all. You'll also enjoy exclusive access to professional home buying consultants who'll recommend a local real estate agent from national firms you know and trust. Plus, you can take advantage of preferred mortgage rates or no closing fees through Bank of America. To learn more about this program contact your Neighborhood Manager prior to move out.
  • Receive Cash when you conserve energy. http://www.minolusa.com/military-housing.html
  • Up to 4 Domestic pets are allowed, Please refer to your orders for a list of installation restricted dog breeds.
  • Lewis-McChord Communities wants you to feel at home while you and your family are stationed at Joint Base Lewis-McChord. Feel free to personalize and decorate your home, paint walls and hang pictures.
We look forward to meeting you and your family, stop by any of our community offices or visit us anytime on Facebook.

Tacoma

Tacoma is Washington State’s third-largest city, with approximately 203,400 residents. Explore the City Of Tacoma website to find out why Tacoma is known as the City of Destiny.

Tacoma, Washington is nestled in the heart of the Pacific Northwest and is the cultural center for the South Puget Sound Region. A mid-size city with a bustling port, Tacoma is poised for international trade and shipping. Tacoma is a unique contemporary city that values its history and has a strong historic preservation program. Public Art in Tacoma includes the renowned Chihuly Bridge of Glass with smaller stellar works attracting visitors to all neighborhoods in our City. The performing arts are alive and well in Tacoma. The City is home to classical music groups, theatre, an opera company and the Broadway Center for the Performing Artspresents nationally recognized artists throughout the year. Tacoma is a place of creative synergy and we welcome you to explore our dynamic city. TacomaCulture.org is a service of the City of Tacoma.

Tacoma's Children's Museum

A trip to the Museum is sure to inspire creativity, learning, play and fun as children Zing! into the power of play, create masterpieces in Becka's Studio, garden in New Digs and design skyscrapers in Design, Build, Play! Drop in for one of the Museum's most popular programs, WOW and Play to Learn!

Museum of Glass

The Museum of Glass is a hot destination. Come experience exhibitions with work by world-renowned contemporary artists and be enthralled by artists in the Hot Shop making artwork from molten glass right before your eyes.

Washington Historical Society

Located in the heart of Tacoma's Museum District, the Washington State History Museum brings history to life through multimedia presentations, interactive exhibits, walk-through dioramas, and oral histories of life in the Evergreen State.

Metro Parks Tacoma

Metro Parks Tacoma was created in 1907 as a municipal corporation to manage park, recreation and zoological services and facilities for the citizens of Tacoma.

Point Defiance Zoo and Aquarium

The Point Defiance Zoo and Aquarium is a must see for the whole family. Visit their website to see what events are currently happening at the Point Defiance Zoo & Aquarium.

Olympic Game Farm

The Olympic Game Farm has been entertaining families for over 40 years. For more than 28 years, the Olympic Game Farm worked exclusively with Walt Disney Studios and many others on features for theatre and television including: "The Grizzly Adams Series", "The Incredible Journey", "Charlie The Lonesome Cougar", "Beachcombers" and many more. Today, the farm is home to over 20 different exotic and non exotic species, with hundreds of animals on site for families to "Get Face to Face with Wildlife" from the comfort of their vehicles on our famous Driving Tour.

Northwest Trek Wildlife Park

Spend the Day in Awe. Northwest Trek Wildlife Park is a treasure for wildlife enthusiasts. This 725-acre park has a little bit of everything: lakes, trails, meadows and plenty of animals. Northwest Trek is home to more than 200 North American animals. Experience a different kind of wildlife park. See bighorn sheep, deer, Roosevelt elk, woodland caribou, mountain goats, bison and more up close from comfortable trams while touring the free-roaming area. Walk forested pathways to view grizzlies, black bears, wolves, bobcats, lynx, cougars, owls, eagles and wetland animals in beautiful natural exhibits. Explore five miles of nature trails and enjoy exciting hands-on experiences in the Cheney Family Discovery Center.

Seattle

Seattle lies on a narrow strip of land between the salt waters of Puget Sound and the fresh waters of Lake Washington. Beyond the waters lie two rugged mountain ranges, the Olympics to the west and the Cascades to the east. It is a city built on hills and around water, in a mild marine climate that encourages prolific vegetation and abundant natural resources. Seattle has many unique points of interests people identify with. Here are a few ideas and links to help you plan your visit:

  • Space Needle
  • Famous Graves
  • Original Starbucks
  • Fremont Troll
  • Bill Gates' House
  • Experience Music Project
  • Hammering Man
  • Hat N' Boots
  • Archie McPhee
  • Seattle Art Museum
Sight Seeing

Go Northwest! is a travel guide for the Pacific Northwest and a comprehensive directory of listings for accommodations, activities, attractions, dining, shopping and general travel information for more than 1,000 cities and towns in the states of Idaho, Montana, Oregon, Washington, Wyoming and the province of British Columbia, Canada.

Mount St. Helens

Volcano-watching and photographing America's volcano is the top past-time at the National Park followed by touring the exhibits and movies at these two main Mount St. Helens National Park Visitor Centers.

Mount Rainier

Mount Rainier hasfive developed areas: Longmire, Paradise, Ohanapecosh, Sunrise, and Carbon/Mowich. Although the level of development in these areas ranges from basic -little more than a campground and picnic area- to extensive -hotel, restaurant, visitor center, campgrounds and picnic areas- each can serve as a base for exploring the rest of the park.

Ocean Shores

Welcome to Ocean Shores. We are a friendly affordable community surrounded by the Pacific Ocean and Grays Harbor. Our residents and visitors enjoy two fresh water lakes, twenty three miles of canals, great beaches and many natural areas. Whether you come to live, work, shop, play or just relax, we're glad you're here.

Pacific Beaches

Washington State’s Pacific Ocean beaches are basically split up into two areas. We have split them into north and south. The reason is twofold; first, that the two areas are physically separated by over 50 miles of driving along Willapa Bay and secondly, because they are distinctively different areas in terms of both geography and accommodations.

State Capital Building

Washington State's Legislative Building, completed in 1928 after six years of construction, serves as both a working governmental center and a symbol of Washington's free and democratic government. It is the centerpiece of the five historic buildings designed by New York architects Walter Wilder and Harry White. Conceived in the architectural competition of 1911 and selected by the State Capitol Commission, Wilder and White's designs for the Legislative Building were completed and set into motion in 1922.

Popular Towns

Whidbey Island/Deception Pass

Between the Olympic and Cascade mountain ranges of the Pacific Northwest, Whidbey Island offers quality lodging accommodations, gourmet dining, unique art galleries and gifts, antiques, wineries, watchable wildlife, sustainable villages and hamlets, historical sites and recreational adventures for all seasons. There are trails for bikers and hikers, and amazing routes for sea kayakers, whether beginners or advanced.

Hoh Rainforest

The Hoh Rainforest is located in the stretch of the Pacific Northwest rainforest which once spanned the Pacificcoastfrom southeastern Alaska to the central coast of California. The Hoh is one of the finest remaining examples of temperate rainforest in the United States and is one of the park's most popular destinations.

Leavenworth

Your Bavarian Getaway. The vast natural surroundings of Leavenworth, Plain, and Lake Wenatchee include the Wenatchee National Forest, Alpine Lakes Wilderness, and Glacier Peak Wilderness. For recreationalists, these surroundings provide four seasons of activity and adventure. Snowmobile, cross-country ski, hike, rock climb, bike, fish, kayak, raft, inner tube, ride horses, golf - there's always something to do in and around Leavenworth.

Forks Washington

This 2,000 square mile area is bordered on the north and west by over 100 miles of saltwater shores, and to the south and east by alpine meadows and rain forest valleys. Over 200 miles of wild rivers criss-cross the region, providing healthy runs of native salmon and steelhead. Experience world class attractions such as the Olympic National Park, Rialto Beach, the Hoh Rain Forest, Kalaloch Beach, Lake Ozette, Cape Flattery and the Northwest Coast, Lake Crescent, Sol Duc Falls and our many scenic rivers and mountain trails.

Lake Chelan

Nestled in the heart of the Cascades, Lake Chelan is Washington's premier waterfront destination. For generations families have been making the journey to the lake, creating priceless memories. Lake Chelan has a small town resort charm that gets harder and harder to find these days.

Benefits for our Residents

Living in Lewis-McChord Communities brings many benefits. Did you know that the BAH you pay covers more than just your rent? It also covers all of the following:

  • Lawn Maintenance
  • 24 hour responsive in home maintenance
  • Each community has its own Community Management and dedicated Maintenance Team
  • Trash, recycle and bulk pick up.
  • Community offices are centrally located in the neighborhoods.
  • Family fun at our Resident events
  • Receive Cash when you conserve energy
  • Enjoy our walking trails that links the communities and stop to enjoy one of our many parks along the way.
  • Up to 4 Domestic pets are allowed in select communities (first 2 free, 3rd & 4th w/ $250.00 deposit each), Please refer to your orders for a list of installation restricted dog breeds.
  • Lewis-McChord Communities wants you to feel at home while you and your family are stationed at Joint Base Lewis McChord. Feel free to personalize and decorate your home, paint walls and hang pictures. And much more……
Because we are powered by Equity Residential, our Residents also benefit from these perks:

Rent with Equity home ownership - Equity Residential Rent with Equity, Is a complete home buying program. Once you move in you are automatically enrolled in the program. You will accrue rent credits based on the rent amount and the number of months of residency.

There are three offers in the program:

Find: Work with home buying counselors and be referred to select real estate agents to help you find your dream home.

Build: Use up to 3% of the purchase price of a new home with a participating builder.

Buy: Bank of America offers residents an average of a 0.25% discount on retail published mortgage rates. Plus if they have a Bank of America account, they can also get a reduction of up to $2,000 in fees and closing cost. * Information is subject to change

Coast to Coast - Equity Residential Coast to Coast Program, Should circumstances require you to move while you’re living with us, our Coast-to-Coast, Property-to-Property or On Site Transfers programs can help make your relocation easy. With hundreds of apartment communities across the U.S., we’ll help you find the right apartment in the right location. Move anywhere, any time!

Call 1.866.MOVE.EQR (1.866.668.3377) to speak with a relocation specialist to facilitate your relocation process to another Equity Residential apartment community, or contact your onsite property management team directly for information and details.

Coast-to-Coast (Greater than 50 Miles)

  • Application fees waived for current residents
  • Move anytime with only a 30 day notice
  • Reduced out-of-pocket costs to break your lease

Property-to-Property (Within 50 Miles)

  • Application fees waived for current residents
  • Move anytime with only a 30 day notice
  • Transfer/settlement amounts apply when breaking your lease

Onsite Transfer

Your onsite property management team will work with you one-on-one to facilitate your relocation process if you are moving to another apartment at your current community. Contact your management office for details.

* Information is subject to change. Restrictions apply.

Resident perks - As a member of the Equity Residential family, you get more than just a terrific place to live. With our Perks program, you also get access to exclusive discounts and special offers from our nationally recognized partners on products and services you use every day. Take a look below and start enjoying your Perks today. It’s our way of saying thanks!

Local Support

JBLM - Joint Base Lewis McChord website is for military personnel and their families relocating to "Joint Base Lewis-McChord". The Cities of Lacey, Olympia, Dupont, Tacoma, Puyallup and Seattle serve as their hub for housing, restaurants, lodging, entertainment and much more. The population of these areas around the bases is approx 926,000.

Air Force/Army Combined Links:

Army Specific Links:

MWR –Joint Base Lewis-McChord MWR – Family and Morale, Welfare and Recreation.
MWR is about...

Community - You play an important role in the community around you. MWR supports you with community-building activities, events and celebrations that bring people together. Community is socializing with friends and neighbors, fellowship and networking, all conveniently located.

Growth - As a service member, you continually train to build your skills and stay sharp. In so many ways, MWR gives you that same edge in the rest of your life. You and your family have a world of choices for personal growth, self-enrichment, learning and discovery.

Peace of Mind - Your well being is important to us. Through MWR, you have a "safety net" of professional resources that promote personal and family stability and give you peace of mind about what's important in your life.

Renewal - Active duty is tough and demanding. Like everybody else, you need balance and time to recover from a hard day's work, MWR has many ways for you to relax, recharge, renew and rejuvenate.

* Information is subject to change. Restrictions apply.

Self-Reliance - MWR cares about Army families. From financial counseling to preparedness for deployment or reunion, MWR support helps teach and encourage families to be self-reliant.

When moving is a way of life, Take charge of your move! Military HOMEFRONTis for service and family members. The military provides many allowances and support services to assist with your move. All the information you need to know to plan a successful move can be found using the tools on this page.

General LMC FAQ's

What is the vision for Lewis-McChord Communities?

The vision is to transform the existing military housing areas into planned and integrated residential communities that foster a high quality of life, while preserving the existing military culture of Lewis-McChord.

Is housing available?

Please check the wait times by clicking on the Current Wait Times link on the Homepage.

Trash Services-Net Zero Goal

What size trash cans will my home be provided?

2 & 3 bedroom homes will receive one 65 gallon trash can and one 95 gallon recycle can.

4 & 5 bedroom homes will receive one 95 gallon trash can and one 95 gallon recycle can.

Parkway, Clarkdale and Town Center homes with centralized trash & recycling.

I would like an additional trash can, will I be charged?

As you know, a portion of your BAH includes an average utility component.The only charge you may incur is if you choose to pay for an additional can. JBLM and Lewis-McChord Communities is really striving for everyone to recycle as much as possibleto achieve Net Zero waste.

What day will trash be picked up in my Neighborhood?

Curbside Garbage Service

Monday: New Hillside, Madigan, Evergreen

Tuesday: Davis Hill, Broadmoor, Greenwood

Wednesday: McChord

Thursday: Beachwood, Beachwood II, Meriwether Landing, Eagleview

Friday: Discovery, Clarkdale, Old Hillside, Town Center (town homes)

Centralized Trash Containers Service

Tuesday: Parkway & Town Center

Friday: Parkway & Clarkdale

Recycling is picked up every other week on the same day as the garbage is picked up.

Yard waste is picked up every other week on Wednesday opposite the week recycling is picked up.

Holidays: LeMay operates as normal on every holiday except Thanksgiving, Christmas, and New Year’s Day. On these weeks LeMay advances the schedule one day and picks up on Saturday of that week.

Can I place an extra bag outside of my trash can on the day of pick up? Will LeMay pick it up?

No, you should not place extra bags of garbage outside of your trash container. Should you choose to place items outside of the designated containers on the day of pick up Lemay will pick up the garbage left at the curb, however, you will be charged directly by LeMay.

Additional Services Available from LeMay or LMC:

What do I do if I want to rent additional cans and how much are they?

Additional cans can be rented directly from Lemay.

Call LeMay’s customer service team at 253-537-8687 or email them atcust2180@wasteconnections.com.

Containers are delivered within 5 business days.

The below charges are monthly costs:

65 gallon can = $20.37 + 3.6% refuse tax $0.73Total Cost = $21.10

95 gallon can = $26.39 + 3.6% refuse tax $.95 Total Cost = $27.34

Recycle Can = Recycling can $6.01

Yard Waste Can = $5.53

All Prices are subject to change.


What do we do if we have the need for bulk trash pickup?

All residents will receive bulk trash pickup once per calendar year (January to December) and again at move out at no cost. This can be coordinated easily by contacting your LMC Call Center at (253) 912-2150. A notice of 2 business days is required and trash cannot be placed out on the curb until the day of the pick-up.

Scheduled bulk pickups take place on Monday, Wednesday, and Friday.

Are there items that LeMay will not pick up for bulk pickup?

LeMay does not take items that can be taken to the recycle center for example, TV’s, or any other type of larger recyclable items. Hazardous waste products are not accepted and larger furniture items that must be broken down will not be picked up if you have not taken those extra steps to break them down (couches, chairs and mattresses do not need to be broken down). Lastly, LeMay will not accept appliances. However, if you have appliances that need to be disposed of, you can contact the LMC Call Center and we will provide you with the options available to you.

What if I want to pay for an out of cycle container or bulk trash pick-ups?

This service is available to you. Just call the LeMay customer service number to schedule a pick up. LeMay will bill you directly.

LeMay Charges for special out of cycle pick-ups.

65 gallon refuse container: $15.82

95 gallon refuse container: $19.72

95 gallon recycle container: $11.92

Twin mattress or box spring: $6.72

Full mattress or box spring: $10.08

Queen mattress or box spring: $13.44

King mattress or box spring: $16.80

Sofa: $20.16

Loveseat: $10.08

Chair: $6.72

Recliner: $13.44

These are typical items other items can be quoted over the phone as needed. These rates are subject to change.

What are my options related to yard waste if I choose to maintain my own yard or have a fenced in back yard?

All residents are encouraged to mulch their yards as part of our Net Zero program and waste reduction. However, if you do wish to dispose of your yard clippings you can contact the LeMay customer service number to be set up for yard waste service.


Is there a cost to the yard waste program?

No, this service is an enhanced service and is available at no cost to our customers that have a fenced in back yard and those that choose to maintain their own yards.

Other Options:

What are my options if LeMay won’t pick up my trash?

A couple of local options are listed below.

The landfill in Pierce County:

Pierce County Recycling, Composting, and DisposalLand Recovery Inc.

17925 Meridian St E
Puyallup, WA 98375

253-847-7555

www.lrilandfill.com

Hours of Operation: 8:00am – 5:45pm Daily

Closed on Christmas Day, Thanksgiving Day, and New Years Day

Full Recycling Center, Yard Waste Disposal, and Solid Waste Disposal

The landfill in Tacoma:

Tacoma City Landfill

3510 S. Mullen

Tacoma, WA 98407

253-591-5418

www.cityoftacoma.org

Hours of Operation: 8:00am –6pm Daily

Closed on Fourth of July, Christmas Day, Thanksgiving Day, and New Year’s Day

Full Recycling Center, Yard Waste Disposal, and Solid Waste Disposal

We continue to explore other options for our residents and as they come available we will be letting residents know on Facebook.

What about recycling?

What about Glass recycling? Is that going away for the residents of McChord?

Curbside glass recycling service will no longer be offered to any residents.

What other options do I have if I want to continue to recycle glass?

Glass recycling is available at the recycle centers on base located on Lewis Main right behind the Commissary or at McChord Field Recycle Center located on South Gate Road.

Is there a resource for Food Wastedisposal?

No, food waste curbside recycling is not offered as part of this program. This material can be thrown into the garbage container.

Can I put hazardous waste in my trash can?

No, those items should be taken directly to the JBLM Hazardous Waste Center for your safety and the protection of the environment. Illegal dumping of hazardous waste can result in significant fines.

Please dispose of waste responsibly.

JBLM, Building 1210, Hazardous Waste Management
Monday - Thursday 1300 - 1600 / Friday 1300 - 1530
253-967-4786

Are there any penalties?

What will happen if I just leave trash on the curb when it isn’t a trash day?

All trash must be in a container or marked for bulk pick up on the scheduled day for pick up. Any other time a resident does not utilize the options available to them for trash removal; this will be considered a lease violation. A $25 fine will be charged as well as the charges listed in the out of cycle pick up section located on page 2 under the additional services section and LMC will remove the trash. Continual violations will result in lease termination.

I heard there is a charge if something is put in to a recycle or yard waste can that shouldn’t be. Is that true?

This is true, contaminated recycling and yard waste cans are a violation of your lease agreement. The contents will be considered trash and you may be charged for an additional trash can pick up. Please follow all of the guidelines provided to you by LeMay for acceptable items in your cans to avoid these charges.

What if I have a problem?

What do I do if my trash can comes up missing or is broken?

As part of this transition, LeMay will be marking all trash cans with a serial number that will be assigned to each home. If you have a problem and your trash can is missing or is broken, you can contact LeMay directly for assistance.

What is the LeMay customer service Number?

The LeMay customer service team can be reached at 253-537-8687 or email them atcust2180@wasteconnections.com.

Who do I contact if LeMay is unable to answer my questions?

You can also contact the LMC Call Center and they can assist you or direct you to your neighborhood office if necessary. They can be reached at (253) 912-2150.

Do I Qualify for housing on JBLM?

The general eligibility requirements for Lewis-McChord Family Housing are defined as an eligible Sponsor and his/her legal dependents who are assigned to JBLM. All dependents must qualify as such under the Defense Enrollment Eligibility Reporting System (DEERS) and reside with the Sponsor on a full-time basis (this is defined as having physical custody for more than 6 consecutive months).

What ranks will I live near?

Here at JBLM, housing is separated by rank bands. You will be offered the opportunity to apply for housing areas which have housing for your pay bands. The enlisted pay bands are: E1-E4, E4-E6, E7-E8 and E9. The officer pay bands are: W1-O3, W4-O5, O6 & O7 and above.

Who is Lewis-McChord Communities?

Lewis-McChord Family Housing is participating in the Residential Communities Initiative Program being conducted by the Departments of the Army and Air Force. The Army and Air Force have chosen a management and development partner from the private sector, Equity Residential Management, L.L.C., to manage the existing Lewis-McChord family housing, to build new housing, renovate existing housing, and demolish and rebuild existing housing in other areas.

Who is RCI?

RCI is the essential element in solving the Army's family housing problems, i.e., conditions and deficits, and we are committed and on track to making our Army installations safe, attractive, and modern places for our Soldiers and their families to live. The RCI program is comprised of 44 installations (combined into 34 projects); over 85,000 homes - 98% of Army's family housing inventory in the U.S. For more information about RCI visit www.rci.army.mil.

Incoming Service Members FAQ's

What does the BAH cover?

BAH covers rent, water, sewer, trash and baseline electric and gas.

What are the BAH Rates for JBLM?

http://www.defensetravel.dod.mil/perdiem/bah.html

What is the pet policy?

In all Communities except for Town Center, you can have up to 4 (four) dogs/cats in housing. The first two animals do not require a security deposit. The second two require a $250 security deposit per additional pet, which is fully refundable as long as there is no petdamage.

Pets allowed include dogs (except those determined, in Agent’s sole discretion, to be dangerous or potentially dangerous), domestic cats (to be kept indoors only), small caged animals, birds and tropical and/or goldfish.

Residents may not board in privatized housing any dog of a breed (including a mixed breed) that is deemed “aggressive or potentially aggressive” unless the dog is a certified military working dog that is being boarded by it’s handler/trainer. For purposes of this policy, aggressive or potentially aggressive breeds of dogs are defined as Pit Bulls (American Staffordshire Bull Terriers or English Staffordshire Bull Terriers), Rottweiler, Doberman Pinchers, Chows and wolf hybrids. Exotic animals such as, but not limited to, reptiles, rodents (other than hamsters and guinea pigs), hedgehogs, skunks, rats, raccoons, squirrels, potbellied pigs, ocelots, coatimundis, ferrets, monkeys, snakes, prairie dogs, minks and farm animals are not allowed in family housing.

Town Center Residents are limited to two pets. Town homes are allowed 2 dogs or 2 indoor cats up to 25lbs each. A combination of 1 dog or 1 cat each under 25lbs is allowed.The apartment style homes are allowed up to 2 indoor cats only. All dogs are required to be kept on leaches and controlled by adults when outside of the home. Residents are required to pick up after their pets. For our Resident's convenience we have provided pet stations with bags throughout the Neighborhood.

Where can I stay while waiting for housing on JBLM?

There are many options for you while you are waiting for on-post housing. Please contact the HSO office at 253-967-3581 or judy.a.shepherd.civ@mail.milfor more information.

What communities are available?

Please check out our Our Communities page.

What school district is JBLM in?

All schools for Joint Base Lewis-McChord are part of the Clover Park School District. For more information please visit their website at www.cloverpark.k12.wa.us.

How do I get on the waitlist?

The documentation needed to apply for housing is:

COMPLETED Lewis-MCChord Communities online family housing application

ORDERS showing assignment to JBLM

DEERS (DD1172)

DA31 - ONLY if departure date and time listed in section 14

If you have not departed your current duty station YOU MUST submit your DA31 once arriving to JBLM.

Please keep in mind the date that determines your placement on a waitlist is thereporting date on your orders. This eligibility date can only be changed to the departure date on your DA31.

Is the process different for dual military?

The process is the same except both service members must by stationed on JBLM and documentation for both is needed.

How soon can I apply for housing on JBLM?

You can apply for housing as soon as you receive your orders to JBLM. You will remain in an incoming status on the wait list until you arrive and update your status.

General Waitlist FAQ's

Some of the wait times listed can range from immediate to 2 years. What if I can't wait that long?

If you need immediate housing, please visit the Housing Services Office (HSO). This office provides a Government referral service for off- post/base housing which is located in the same office as on-post/base housing. One, three, six or month-to-month leases will provide the most flexibility to accept on-post/base housing as soon as it becomes available. Alternatively, you can consider hotels that offer monthly rates. Some of these hotels offer kitchenettes and allow pets to make a longer stay more comfortable.

Why are the wait times so long?

The Department of the Army/Air Force sets the standard for how many homes are on post/base. Here at Joint Base Lewis McChord, we only have enough homes on post/base to accommodate 26% of all the families that are stationed here. The Installation policy is “Communities First”. Our local communities support a little over 74% of the Soldiers stationed here.

How often are wait times updated and where can I get the updated information?

On post/base housing wait times are updated weekly. You can view the wait times 24 hours a day.

How soon will my position be posted on the wait list?

We give our best effort to process applications and upload them into the system within 48 to 72 hours of receiving them. You can help to ensure this timeframe by providing all the necessary documents; for example: orders, marriage licenses, birth certificates, etc.

Where can I check back to find our what my position is?

You may email us atleasingservicecenter@eqr.comfor an update or within 24 to 48 hours from applying your Leasing Specialist will be in contact with you.

When can I expect to get a call from the Leasing Center about a home?

In most cases, you will be contacted 30 – 60 days before a home is available to move into. Wait times will vary based on the community you choose. This is why it is very important to update your phone numbers and e-mail addresses if they change.

Can I make an appointment to see someone to ask how long my wait for housing will be?

Yes! The Leasing Center Representatives email addresses are available on our website under wait times.

What if I just want information on specific communities?

If you would like more information on the individual communities please first visit our website, or email a Leasing Center Representative for more information. The Leasing Center Representatives email addresses are available on our website under wait times.

How do I change wait lists?

If you would like to change wait lists, please submit your request in writing by obtaining the waitlist change form from the front desk or email your Neighborhood Coordinator. You may then check the website again in 24 to 48 hours to see what your new position is.

How do I update my information?

If you get a new phone number, address or telephone number, please call, e-mail or stop into the housing office with this new information.Applicants, who do not update their information, will be removed from the wail list and must reapply and receive a new eligibility date. This will be the new date of application. Remember, if we can’t reach you with the numbers you provide to us, we can’t offer you a home and we have to assume that you are no longer interested. So, please make it a priority to ensure that the information you provide is accurate and up to date.

Why did my position change on the wait list?

You may see your position on the wait list drop on occasion due to one of the following:

Dependent restricted tours, such as Korea returnee’s

Madigan Directed and Garrison approved Priority housing

Representative portion’s of approved Garrison unit moves

Waitlist preference changes

Contact information is not updated and we do not have the correct information to reach you While these circumstances do not happen daily, they do take place from time to time. We appreciate your patience if you experience this.

What do you base your wait times on?

Wait times are based on the number of families who give us notice to move. The reason we update wait times weekly is because the number of families giving notice to move varies weekly. For example, you could be on a wait list that has a 6 month wait time one week and then, the following week we could receive 20 notices to move, which could lower the wait times for that neighborhood to 3 months. We could also go weeks without getting any notice to move which could make wait times longer. This is why it is important that you check our website.

When is the housing office open?

The housing office is open from Mon, Tues, Thurs: 8:00 AM - 4:00 PM, Wed: 8:30 AM - 4:00 PM, Fri: 8:00 AM - 4:00 PM

Why can't I see inside the home before I decide I want it?

Here at Lewis-McChord Communities, we have over 80 floor plans to choose from. It is impossible to show everyone all of their options. With more than 2,000 families on the waitlists, it makes more sense for us to focus on moving families in as quickly as possible. This lowers wait times and better serves all of our families. Please visit our website or stop by the housing office for more detailed information on our homes.

What if I do not like the house that I am offered?

If for some reason you do not want the house that is assigned to you and you notify us within 24 hours of accepting the keys, we will refund your pro-rate and release your lease obligation. If you would then like to be placed back on a waitlist for a different neighborhood, we will reinstate your eligibility date.

When can I apply for housing after I have arrived at Joint Base Lewis-McChord?

Only those who apply within the first 30 days after signing into Lewis-McChord are eligible to be backdated with a DA31, TDY paperwork, or with credit for completion of dependent restricted tour (certain restrictions apply). Anyone coming in after the first 30 days will have an eligibility date of the date of application. Lewis-McChord Communities wait lists are placed in order of priority. So, the sooner you apply the better your chances are of getting into housing.

Can I move into housing even if I have not signed into the installation?

Yes, once you have signed out of your previous duty station and provide us your DA-31.

General Housing FAQ's

Will I continue to get BAH once I accept a home on JBLM?

Yes, you will continue to receive your BAH. An allotment will be started equal to the amount of your BAH paid to Privatized Housing as your “rent” payment.

Do the homes come with washer and dryers?

No, the homes come equipped with washer/dryer hookups only.

What utilities will I be responsible for?

You are responsible for baseline electric and gas. The department of Defense mandated this program and it is supported by Congress. The utility program is designed to reduce energy consumptions and to conserve natural resources. For privatized housing residents, the program also provides an opportunity to save money through responsible use of electricity and natural gas. Baselines are implemented based on criteria that include the floor plan, level of renovation, type of heat, age of the furnace, type of water heater, and the home’s insulation. The Baselines are established every month by actual meter read of that type of unit. Everybody above that cushion will receive a bill for overuse and also a tip for energy conservation. Everybody below that line would receive credit.

Is renter's insurance required?

All residents are required to provide a minimum of $100,000.00 of liability insurance. You must provide proof of liability insurance by providing one of the following documents to your Community Office:
• Declaration Sheet
• Certificate of Coverage
• Confirmation of Coverage letter from agent or insurance company

Your policy must list the following as an interested party:
Lewis-McChord Communities, LLC
P.O. Box 115009
Carrolton, TX 75011-5009

Can I personalize my home?

You may paint your home to personalize your living space. When you leave housing the home must be restored to the original color.

You may also hang pictures or other generally accepted wall decorations, which shall be done with care so as not to cause damage to the Premises.

I am not stationed on JBLM; do I qualify to live on post?

Yes, if you stationed within a 50 mile radius of Joint Base Lewis- McChord.

Special Requests FAQ's

Where can I get the information on Government approved priority housing?

Priority housing is approved through the government by contacting the Madigan Exceptional Family Member Program department at (253)968-0255. The Government has a memorandum available outlining priority housing criteria.

I have a family member in the EFMP program, does this automatically qualify me for priority housing?

No. There are three categories you must fall within to qualify, contact the Madigan EFMP department at (253)968-0255 for more information.

I have a soldier/airman that is in a financial hardship situation, can they obtain priority housing?

No. DOD sets the standard for the number of homes needed on base. At Joint Base Lewis-McChord we only have enough homes to house 30% of the families stationed here. Because of this, there are no exceptions made for financial hardship Please visit the Housing Services Office/Referral Office for assistance with off-post housing.

Are there any other ways to get immediate housing?

Yes. A Service Member injured at war can receive immediate housing. Families who have experienced extreme hardships such as a home destroyed by a fire, or natural disaster may qualify for priority housing as well.

Can my moving expenses be paid for if it is for medical reasons?

Please contact the HSO office for information on how to request a paid move for medical reasons. They can be reached at (253) 967-3581

I am a current resident and need modifications in my home, what do I do?

Obtain a Request for Reasonable Accommodations or Structural Modification formhere or the Lewis-McChord Communities offices. Submit the request form, completed by your medical care provider, to the Family Housing office. Modifications will be made after the request has been approved.

Where can I obtain more information regarding requests for reasonable accommodations?

A brochure can be obtained from a Lewis-McChord Communities Office or email us atleasingservicecenter@eqr.com. This information is also provided in the Lewis-McChord Communities Community Handbook.

Reasonable Accommodations Form Questions

How long will it take to get an answer on the Reasonable Accommodations form I submitted?

Lewis-McChord Communities will make every effort to respond as quickly as possible, usually within 10 days.

If my Reasonable Accommodation form is returned because of missing information, can my doctor just change the information on the same form and return it?

No. A new form must be completed.

What if my request is denied and I disagree with the decision?

You may submit a written request for an appeal within 10 business days of receipt of written notification of the denial.

I am pregnant and need to transfer to a one-story home; do I need to fill out a Request for Reasonable Accommodation or Structural Modification form?

No. Transfer fees are waived for those who have a Medically Supported Reason to transfer. However, unless priority housing has been approved by the Army/Airforce, wait list guidelines still apply to those transferring to a different neighborhood. Requests must include written communication from your medical provider (i.e. email, letterhead, prescription card etc.).

Contact Us

Office Hours

Mon - Tue: 8:00AM to 4:00PM
Wed: 8:30AM to 4:00PM
Thu - Fri: 8:00AM to 4:00PM
Sat: Closed
Sun: Closed

Phone Number

(253) 912-2112

Leasing Office Locations

5128 Pendleton Ave
Joint Base Lewis McChord, WA 98433

3209 Maple St. S.W.
Joint Base Lewis McChord, WA 98489


Discuss

Quick Jump

Military Friendly Businesses
© 2017 - MARCOA Publishing, Inc.