JOINT BASE CHARLESTON


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Health Care in Charleston, Berkeley and Dorchester Counties

JB Charleston Health Care in Charleston Berkeley and Dorchester Counties

There are many health care services in Charleston, Berkeley and Dorchester counties for military, civilians and veterans, though implementation of the Affordable Care Act has changed established insurance options. Visit www.healthcare.gov for information on open enrollment for health care coverage under the national Affordable Care Act.

See the Advertiser Directory in this guide to connect with local hospitals and medical centers, health care centers and health care providers.

COMMUNITY HEALTH CARE CLINICS AND RESOURCES

A community health center or clinic is customarily the place to go for those who have no health insurance or have limited income or ability to pay medical fees. Such clinics accept most insurance and provide affordable, comprehensive health care by well-trained, professional staff. They also serve those who are uninsured and underinsured, and most are open to making sliding scale payment arrangements based on income and family size.

For a full list of community health centers in South Carolina, visit the South Carolina Primary Health Care Association website at www.scphca.org and select “Health Centers.”

DENTAL CARE

The South Carolina Board of Dentistry, online at www.llr.state.sc.us/pol/dentistry, provides a list of dentists within the state. Click on its “Licensee Lookup” link, then search for a dentist, hygienist, dental assistant and more by city or by name. You can also seek referrals from people you know who’ve had dental care in the area.

Consider the following to find the best dentist for your needs.

  • Are the office hours convenient for your schedule?
  • Is the dental office close to your home or office?
  • How are dental emergencies handled?
  • Does the office appear to be clean and well organized?
  • Is the staff helpful and friendly?
  • What are the financial policies and how is insurance handled?

A good relationship with your dentist is essential to good oral health care. So take your time and choose one that you and your family feel comfortable with.

The South Carolina Department of Health and Environmental Control provides tips for oral health, guidance for dentists and information about the state’s program for children with special oral health care needs at www.scdhec.gov/Health/OralHealth.

FINDING A LOCAL DOCTOR

The best rule in finding a health care provider in a new location is the sooner, the better. Before arriving at your new assignment, check the South Carolina Board of Medical Examiners’ online presence at www.llr.state.sc.us/pol/medical. You can search for a provider by city or name.

Personal referrals from friends or other medical personnel can add to your options. Building trust with a health care provider takes time, so don’t wait until a family member is ill to find a doctor, nurse practitioner or other health care provider.

Keep in mind the following tips and questions as you look for a health care provider.

  • Ask health insurance plans and medical offices for information on their doctors’ training and experience.
  • Use AMA Resources for Patients, the American Medical Association’s free physicians’ information service at www.ama-assn.org.
  • Has the doctor completed several years of training in a specialty and passed an exam? Check out the American Board of Medical Specialties at www.abms.org, call 866-ASK-ABMS (866-275-2267) or write to the ABMS, 353 N. Clark St., Suite 1400, Chicago, IL 60654.
  • Has anyone registered a complaint or taken disciplinary action against the doctor? To find out, check out the South Carolina Board of Medical Examiners’ reports at www.llr.state.sc.us/pol/medical/index.asp?file=finalorders.htm or call 803-896-4500.

Call the doctor’s office and ask for an appointment. Most doctors will take time to meet potential patients, but you should expect a nominal fee for the use of his or her time.

When you meet a doctor and the staff for the first time, consider the following: When scheduling the appointment, was the receptionist friendly, prompt and professional? Did he or she take time to answer your questions? Were you left on hold too long? Did the receptionist seem knowledgeable about the workings of the office? When you arrived, were you greeted promptly? Was the reception area clean and comfortable? Was the staff friendly and willing to answer your questions? Did you have to wait long in the exam room before the doctor arrived? Was the exam room orderly and clean, with a chair for a family member to sit in? When the doctor arrived and introduced himself or herself, was it with a smile? Did the doctor seem rushed or tired? Did you get a good first impression? Did you feel comfortable revealing personal information?

During the consultation, did nurses or assistants pop in and out? Did the doctor leave the room during your conversation? Did the doctor seem caring, compassionate and sympathetic to your concerns? Did the doctor rush through the meeting? Did the doctor seem relaxed? Did you feel as though you were the only patient the doctor had to see that day?

Treat finding a doctor as seriously as looking for a new job or a new home. Depending on the length of time you will be in the area, this relationship is a long-term commitment, and you want to be comfortable with the person who will see you while you are most vulnerable.

For Veterans

JB Charleston Health Care For Veterans

Veterans in Charleston, Berkeley and Dorchester counties are served within Veterans Integrated Service Network Seven — the VA Southeast Network (VISN 7), with the nearest major medical center in Charleston, about 15 minutes away from Joint Base Charleston. VISN 7 serves more than 400,000 veterans each year with eight medical centers and more than 40 community-based outpatient clinics throughout South Carolina, Georgia and Alabama.

The closest community outpatient clinic is in North Charleston.

South Carolina Division of Veterans’ Affairs

1205 Pendleton St., Suite 463
Columbia, SC 29201
803-734-0200
24-hour VA Crisis Hotline 800-273-8255
http://va.sc.gov

The state’s Division of Veterans’ Affairs improves the quality of life for South Carolina’s veterans, military and their families by increasing awareness and access to appropriate federal, state and local resources. Veterans within the state can receive health care from a variety of facilities including one hospital, two community clinics and three veterans homes. Combat veterans who were discharged or released from active service on or after Jan. 28, 2003, are eligible to enroll for enhanced care in the VA health care system for five years from their date of discharge or release. The enrollment period begins on the discharge or separation date of the service member from active-duty service, or in the case of multiple call-ups, the most recent discharge date. Veterans, including activated reservists and National Guard members, are eligible if they served on active duty in combat after Nov. 11, 1998, and have been discharged under other than dishonorable conditions. Go to www.va.gov/healthbenefits/apply/returning_servicemembers.asp.

Regional benefits office:

Joint Base Charleston
Airman & Family Readiness Center, Bldg. 500
Charleston, SC 29404 843-963-4406

Ralph H. Johnson VA Medical Center

109 Bee St.
Charleston, SC 29401
843-577-5011
www.charleston.va.gov

The Ralph H. Johnson VA Medical Center consists of one primary, secondary and tertiary care facility in Charleston, serving over 67,000 veterans in 21 counties and encompassing more than 15,000 square miles. The center offers primary care, tertiary care and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, women’s health and dentistry. The Charleston VAMC is a 149-authorized bed teaching hospital with 20 operating nursing home care beds and is dedicated to providing the highest quality of patient care and services to veterans along the South Carolina and Georgia coasts. The system also includes three Community Based Outpatient Clinics in Beaufort, Goose Creek and Myrtle Beach, South Carolina, as well as an annex in North Charleston. The Ralph H. Johnson VA Medical Center also supports a Vet Center in Charleston.

The following is a list of community-based outpatient clinics and vet centers in the area. For a full list of clinics and other facilities, go to www.southeast.va.gov.

Trident VA Clinic

9237 University Blvd.
North Charleston, SC 29406
843-789-6400
www.charleston.va.gov/locations/Trident.asp

Goose Creek VA Clinic

2418 NNPTC Circle
Goose Creek, SC 29445
843-577-5011
www.charleston.va.gov/locations/Goose_Creek_Clinic.asp

Charleston Vet Center

3625 W. Montague Ave.
North Charleston, SC 29418
843-789-7000
www.va.gov/directory/guide/facility.asp?ID=411

VA Community Resource and Referral Center

2424 City Hall Lane
North Charleston, SC 29405
843-789-6804

Hospitals/Medical Centers

JB Charleston Health Care Hospitals Medical Centers

Because emergencies don’t announce themselves, it’s prudent to know where to go when they happen. Saving minutes in a crisis can mean saving a life. Knowing what services are available, and where, can make all the difference. In life-threatening situations, call 911 immediately and follow dispatcher instructions.

Medical University of South Carolina

179 Ashley Ave.
Charleston, SC 29425
843-792-2300
http://academicdepartments.musc.edu/musc

MUSC Children’s Hospital

169 Ashley Ave.
Charleston, SC 29425
843-792-1414
www.musckids.org

Roper St. Francis Hospital

316 Calhoun St.
Charleston, SC 29401
843-724-2000
www.rsfh.com/roper-hospital

Bon Secours St. Francis Hospital

2095 Henry Tecklenburg Drive
Charleston, SC 29414
843-402-1000
www.rsfh.com/st-francis-hospital

Trident Medical Center

9330 Medical Plaza Drive
North Charleston, SC 29406
843-797-7000
http://tridenthealthsystem.com/location/trident-medical-center

MEDcare Urgent Care

8720 Dorchester Road
North Charleston, SC 29420
843-552-3629
www.medcareurgentcare.com/location/north-charleston

LowCountry Women’s Specialists

9291 Medical Plaza Drive
North Charleston, SC 29406
843-797-3664
www.lcwomensspecialists.com

MUSC Health North Charleston

8992 University Blvd.
North Charleston, SC 29406
843-876-2700
www.muschealth.org/north-charleston

Roper St. Francis Mount Pleasant Hospital

3500 Highway 17 North
Mount Pleasant, SC 29466
843-606-7000
www.rsfh.com/mount-pleasant-hospital

Vibra Hospital of Charleston

1200 Hospital Drive
Mount Pleasant, SC 29464
843-375-4000
www.vhcharleston.com

East Cooper Medical Center

2000 Hospital Drive
Mount Pleasant, SC 29464
843-881-0100
www.eastcoopermedctr.com

Doctors Care: Summerville

410 N. Main St.
Summerville, SC 29483
843-871-3277
https://doctorscare.com/Summerville

Summerville Medical Center

295 Midland Parkway
Summerville, SC 29485
843-832-5000
http://tridenthealthsystem.com/location/summerville-medical-center

Moncks Corner Medical Center

401 N. Live Oak Drive
Moncks Corner, SC 29461
843-761-8721
http://tridenthealthsystem.com/location/moncks-corner-medical-center

Doctors Care: Moncks Corner

459 Highway 52 North
Moncks Corner, SC 29461
843-899-3870
https://doctorscare.com/MoncksCorner

Palmetto Primary Care Physicians — Urgent Care Center

255 Elms Center Road
North Charleston, SC 29406
843-572-7727
www.palmettoprimarycare.com

Public Health Care

JB Charleston Health Care Public Health Care
South Carolina Department of Health and Environmental Control

2600 Bull St.
Columbia, SC 29201
803-898-3432
www.scdhec.gov

The mission of the state’s department of health and environmental control is to improve the quality of life for all South Carolinians by protecting and promoting the health of the public and the environment. To that goal, the organization offers more than 100 services provided statewide by public health professionals to assure that water is safe, children have their immunizations, restaurants are safe and birth certificates are correct — to name just a few.

The department’s main office is in Columbia, with offices in each of the state’s 46 counties. Local health clinics offer a variety of services, including immunizations, family planning, STD counseling and testing, WIC and nutrition services, women’s health services and more. Services vary by location. A listing of local health clinics in Charleston, Berkeley and Dorchester counties follows. For a full list of local health units, their hours and their available services, visit www.scdhec.gov/Agency/Locations and click on the Health Offices map.

Goose Creek

106 Westview Blvd.
Goose Creek, SC 29445
843-572-3313

Johns Island

3574 Maybank Highway
Johns Island, SC 29455
843-559-2855

Moncks Corner

109 West Main St.
Moncks Corner, SC 29461
843-719-4600

Mount Pleasant

1189 Sweetgrass Basket Parkway, Suite 100
Mount Pleasant, SC 29464
843-856-1210

North Area

3963 Whipper Barony Lane
North Charleston, SC 29405
843-740-1580

Northwoods

2070 Northbrook Blvd., Suite A20
North Charleston, SC 29406
843-953-4300

Sea Island Comprehensive WIC Site

3627 Maybank Highway
Johns Island, SC 29455
843-302-8958

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