The Housing Service Center (HSC) at the Navy Aloha Center (Navy Family Housing Office) is located at 4825 Bougainville Drive (Building 2652) near the airport. Hours are 7:30 a.m. to 4 p.m. Monday through Friday. To reach the reception desk of the Housing Office, call 808-474-1820/1821 or DSN: 474-1820/1821. To learn more about the privatized housing available at JBPHH, go to the Navy PPV Partners website at www.ohananavycommunities.comor the USAF PPV Partners site at www.hickamcommunities.com.
The Navy “Welcome Information” is now available at www.greatlifehawaii.comunder “New to Hawaii” and www.militaryinstallations.dod.mil. Hard copies of the Welcome Aboard Packets were discontinued October 2011. Relocation assistance and information can also be obtained from Military and Family Support Center, Joint Base Pearl Harbor-Hickam via email or call 808-474-1999, DSN 474-1999.
The Housing Services Center, Navy Aloha Center staff can assist by providing listings of available rentals on the island, as well as information on BAH rates, schools and security deposit waivers (utilities). The Housing Services Office (HSO), formerly known as the Community Homefinding, Relocation and Referral Services (CHRRS) office, located at Fort Shafter, provides a wide range of services. These include in-depth briefings on renting in the community, lease review, complaint mediation, discrimination complaint processing, inspecting rentals for adequacy, rental listings, BAH rates, school information, in-depth maps of Oahu, security deposit waiver information (utilities) and information on the Housing Relocation Assistance Program (HRAP). They maintain current computerized listings of rental housing available on the island.
The HSO is located in Building 1004, 111 Seventh St., Fort Shafter, HI 96858. Assistance is provided 8 a.m. to 5 p.m. Monday through Friday. For more information, contact the HSO Fort Shafter office at 808-438-6198/3820/0149; fax: 808-438-1522; email: email@example.com.
The Automated Housing Referral Network (ARHN), www.ahrn.com, is a reliable website accessible 24/7 and is free and totally self-service, for those searching for properties and those listing properties. Those seeking rental properties can view photos, maps and detailed descriptions of property listings. Information included on the website also shows available amenities, dates, prices and mileage from military installations. Suggested sources of rentals are www.ahrn.comand www.hicentral.com.
For questions regarding your initial assignment to housing, please call 808-474-1820/1821.
Regional Housing Director......... 808-474-1803
Customer Service Manager......... 808-474-1800
Military Liaison Master Chief..... 808-474-1804
Applying for Housing
Prior to arriving on island, individuals with family members should contact the Housing Services Center (HSC) at the Navy Aloha Center, Navy Family Housing Office and schedule an appointment. Submitting an advance application is strongly encouraged. Additionally, an advanced housing application should be faxed or mailed, along with a copy of orders and service record Page 2 (dependent verification), to 808-474-1822.
Individuals are required to report to the Housing Services Center (HSC) at the Navy Aloha Center, Family Housing Office as soon as possible within 72 hours of arrival in order to be eligible for arrival TLA. You must report to the Housing Services Center (HSC) at the Navy Aloha Center, Navy Family Housing Office even if you have already purchased a home or plan on buying one, found a place to rent, or plan to live with family or friends.
Unaccompanied Housing Information
E-1 to E-4 are now the only personnel we are “required” to house. This includes shipboard E-4 with fewer than four years and addresses frocked personnel. All other personnel are to reside in the community.
Priority by type of Sailor changed. No effect on Hawaii as we were already housing all personnel in all categories.
Utilization is now established at 98 percent of available assets. Former policy was “full utilization.”
All spaces are nonsmoking.
An assignment review board establishes and monitors waiting lists to move on and off base and reviews GB and RA packages.
Geographic bachelors (GBs), which include shipboard personnel, can obtain an application for GB quarters on www.greatlifehawaii.com. The Geographic Bachelor program only applies to service member who are in a financial hardship and is approved on a case-by-case basis. Call 808-473-1663 for details.
All incoming single Sailors must check-in with the Administration Office in Gabrunas Hall, Building 1323, within 72 hours of arrival. Contact the office at 808-473-1203 for additional information.
Pets in Privatized Navy and Marine Corps Housing
Families moving into privatized housing will be required to sign a lease and, if applicable, a pet addendum. Lease and lease addendums are available for review at the www.ohananavycommunities.com. A maximum of two pets, dogs or cats, will be permitted in housing. The following breeds of dogs and dogs that have any of the following breed lineage will not be permitted in housing neighborhoods: pit bull types and rottweilers. Pit bull types include all dogs referred to as American pit bull terrier, American Staffordshire terrier, Staffordshire bull terrier and bull terrier.