JOINT BASE PEARL HARBOR-HICKAM


AIR FORCE MEDICAL SERVICES

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Welcome to Hawaii, The Aloha State

How Do You Access Health Care
Once You Arrive in Hawaii?

Aloha and E Komo Mai! (Welcome!) When active-duty military arrive in Hawaii, your personnel office will ensure that you in-process through your service’s Military Treatment Facility (MTF). There you will be presented with available TRICARE health care system options.

TRICARE Prime is the military’s managed care option and is available at the Air Force’s Hickam Clinic, Tripler Army Medical Center, Schofield Barracks Health Clinic, Marine Corps Base Hawaii Clinic, Makalapa Clinic and the Coast Guard’s Sand Island Clinic.

Each military MTF offers orientation sessions at enrollment sites that explain TRICARE Prime. Spouses are encouraged to attend the orientation with active-duty service members. You and your family will be assigned a primary care manager (PCM) at your respective clinic that will manage your health care.

In Hawaii, Health Net Federal Services is the TRICARE Managed Care Support Contractor and civilian partner of the military health care system.

For more information about TRICARE, please call 800-242-6788 or visit your nearest TRICARE Service Center.

15th Medical Group

The 15th Medical Group is a premier outpatient clinic that provides comprehensive health services for 21,243 eligible beneficiaries for the Hickam military ohana and surrounding areas. Additionally, the group consists of a staff of 263, nine buildings and a $10.2 million budget. Also, the group averages 6,469 outpatient visits, 8,723 prescriptions, 3,050 lab procedures and 922 radiology films per month. Furthermore, the group has supported unique PACAF missions throughout the Pacific AOR to include Operation Deep Freeze, JPAC missions and USNS Mercy.

Central Appointments................. 808-448-6000

Dental Clinic Appointments........ 808-448-6371

The 15th Medical Group Dental Clinic offers general dental services. It is open to active-duty personnel only. Family members need to enroll in the Delta Dental Plan. Dental clinic appointments can be made by calling 808-448-6371/6372. The clinic’s hours of operation are 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday. Sick call is available at 7:30 a.m. and again at 1 p.m. Additionally, 24-hour emergency care is available. For after-hours care, call 808-448-6194.

Flight Medicine

Appointments............................. 808-448-6140

Hours: 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday. Must be on flying status or dependent of flyer.

Laboratory Services.................... 808-448-6709

Hours: 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday.

Optometry Clinic........................ 808-448-6160

Hours: 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday.

Pediatrics................................... 808-448-6282

Hours: 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday.

Pharmacy................................... 808-448-6261

Hours: 8 a.m. to 5 p.m. Monday and Friday; 7:30 a.m. to 5 p.m. Tuesday, Wednesday and Thursday.

Physical Therapy

Appointments............................. 808-448-6137

Hours: 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday. Consult from primary care provider required for physical therapy visit.

Preventative Health

Assessment (PHA)...................... 808-448-6334

Hours: 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday. Nonflyers only; if on flight status see Flight Med for PHA.

Primary Care Clinic.................... 808-448-6100

Hours: 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday.

Radiology/X-ray......................... 808-448-6168

Hours: 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday.

Women’s Health Clinic.............. 808-448-6171

Hours: 8 a.m. to 4:30 p.m. Monday and Friday; 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday.

Note: The 15th Medical Group is closed every third Thursday of the month for readiness training. Services are not available on these days.


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