MCB CAMP LEJEUNE


Health Care

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In Onslow County

MCB Camp Lejeune Health Care

There are many health care services for military, civilians and veterans in Onslow County, though the Affordable Care Act has changed established insurance options. Visit www.healthcare.gov for information on open enrollment for health care coverage under the national Affordable Care Act. North Carolina currently has four carriers that offer many different plans to its residents: Humana, Blue Cross Blue Shield of North Carolina, Coventry Health Care of the Carolinas and UnitedHealthcare. The toll-free number for assistance with enrolling is 800-318-2596; local help also can be found at www.ncgetcovered.org and https://localhelp.healthcare.gov.

See the Advertiser Directory in this guide to connect with local hospitals and medical centers, health care centers and health care providers.

COMMUNITY HEALTH CARE CLINICS AND RESOURCES

A community health center or clinic is customarily the place to go for those who have no health insurance or have limited income or ability to pay medical fees. Such clinics accept most insurance and provide affordable, comprehensive health care by well-trained, professional staff. They also serve those who are uninsured and underinsured, and most are open to making sliding scale payment arrangements based on income and family size.

For a full list of community health centers in North Carolina, visit the North Carolina Community Health Center Associationwebsite and select “Health Centers.”

Dental Care

MCB Camp Lejeune Dental Care - Stock Photo

The North Carolina State Board of Dental Examiners websiteis a useful place to start in finding a dentist with its roster lists. Select “License Verification” from the home page to find or verify a dentist, hygienist or dental assistant. You can also seek referrals from people you know who’ve had dental care in the area.

Consider the following to find the best dentist for your needs.

  • Are the office hours convenient for your schedule?
  • Is the dental office close to your home or office?
  • How are dental emergencies handled?
  • Does the office appear to be clean and well organized?
  • Is the staff helpful and friendly?
  • What are the financial policies and how is insurance handled?

A good relationship with your dentist is essential to good oral health care, so take your time and choose one that you and your family feel comfortable with.

The Oral Health Office of the North Carolina Department of Health and Human Services can give you tips for oral health and low-cost dental care. Visit itswebsite.

Finding a Local Doctor

MCB Camp Lejeune Finding a Local Doctor

The best rule in finding a health care provider in a new location is the sooner, the better. Before arriving at your new assignment, check the North Carolina State Medical Board’s online directory. You can browse for a provider by type or by location. That should give you an idea of local medical practitioners as well as where you might need to go for specialized care.

Personal referrals from friends or other medical personnel can add to your options. Building trust with a health care provider takes time, so don’t wait until a family member is ill to find a doctor, nurse practitioner or other health care provider.

Keep in mind the following tips and questions as you look for a health care provider.

  • Ask health insurance plans and medical offices for information on their doctors’ training and experience.
  • Use AMA Resources for Patients, the American Medical Association’s free physicians’ information service at www.ama-assn.org.
  • Has the doctor completed several years of training in a specialty and passed an exam? Check out the American Board of Medical Specialties at www.abms.org, call 312-436-2600 or write to the ABMS, 353 N. Clark St., Suite 1400, Chicago, IL 60654.
  • Has anyone registered a complaint or taken disciplinary action against the doctor? To find out, check out the North Carolina State Medical Board at www.ncmedboard.org/resources-information or call 800-253-9653.

Call the doctor’s office and ask for an appointment. Most doctors will take time to meet potential patients, but you should expect a nominal fee for the use of his or her time.

When you meet a doctor and the staff for the first time, consider the following: When scheduling the appointment, was the receptionist friendly, prompt and professional? Did he or she take time to answer your questions? Were you left on hold too long? Did the receptionist seem knowledgeable about the workings of the office? When you arrived, were you greeted promptly? Was the reception area clean and comfortable? Was the staff friendly and willing to answer your questions? Did you have to wait long in the exam room before the doctor arrived? Was the exam room orderly and clean, with a chair for a family member? When the doctor arrived and introduced himself or herself, was it with a smile? Did the doctor seem rushed or tired? Did you get a good first impression? Did you feel comfortable revealing personal information? During the consultation, did nurses or assistants pop in and out? Did the doctor leave the room during your conversation? Did the doctor seem caring, compassionate and sympathetic to your concerns? Did the doctor rush through the meeting? Did the doctor seem relaxed? Did you feel as though you were the only patient the doctor had to see that day?

Treat finding a doctor as seriously as looking for a new job or a new home. Depending on the length of time you will be in the area, this relationship is a long-term commitment, and you want to be comfortable with the person who will see you while you are most vulnerable.

For Veterans

MCB Camp Lejeune For Veterans

Veterans in Onslow County are served within Veterans Integrated Service Network 6 — the Mid-Atlantic Health Care Network, with the nearest major medical center in Fayetteville, 132 miles from MCB Camp Lejeune. VISN 6 serves more than 340,000 veterans across a three-state service area with eight VA medical centers and 33 associated community-based outpatient clinics (CBOCs) located North Carolina, Virginia and West Virginia. The closest community outpatient clinic and vet center are in Jacksonville.

North Carolina Department of Military & Veterans Affairs

413 North Salisbury St.
Raleigh, NC 27603
844-624-8387
VA Suicide Prevention Lifeline: 800-273-8255
www.milvets.nc.gov

The Department of Veterans Affairs improves the quality of life for North Carolina’s veterans, military and their families by increasing awareness and access to appropriate federal, state and local resources. Veterans within the state can receive health care from facilities that include four hospitals, 16 community clinics and four veterans’ homes. Combat veterans who were discharged or released from active service on or after Jan. 28, 2003, are eligible to enroll for enhanced care in the VA health care system for five years from their date of discharge or release. The enrollment period begins on the discharge or separation date of the service member from active-duty service, or in the case of multiple call-ups, the most recent discharge date. Veterans, including activated reservists and National Guard members, are eligible if they served on active duty in combat after Nov. 11, 1998, and have been discharged under other than dishonorable conditions. Go to the website.

North Carolina Department of Military & Veterans Affairs operates one service office in the area:

Onslow County

234 NW Corridor Blvd.
Jacksonville, NC 28540
910-347-3309

Fayetteville VA Medical Center

2300 Ramsey St.
Fayetteville, NC 28301
910-488-2120
www.fayettevillenc.va.gov

The Fayetteville Veterans Affairs Medical Center (VAMC) is a general medical, surgical and mental health facility. The Fayetteville VAMC is a Complexity Level 2 Medical Center and is authorized 58 general medical, surgical and mental health beds. It also maintains a 69-bed long-term care unit. The medical center serves veterans in 19 counties in southeastern North Carolina and two counties in northeastern South Carolina.

A list of community-based outpatient clinics and the vet center in Jacksonville follows. For a broader list of clinics and other facilities, go to the website

Jacksonville CBOC

4006 Henderson Drive
Jacksonville, NC 28546
910-353-6406

Jacksonville II CBOC

306 Brynn Marr Road
Jacksonville, NC 28546
910-343-5301

Jacksonville Vet Center

110A Branchwood Drive
Jacksonville, NC 28546
910-577-1116

Hospitals/Medical Centers

MCB Camp Lejeune Hospitals/Medical Centers - Stock Photo

Because emergencies don’t announce themselves in advance, it’s prudent to know where to go when they happen. Saving minutes in a crisis can mean saving a life. Knowing what services are available, and where, can make all the difference. In life-threatening situations, call 911 immediately and follow dispatcher instructions.

Brynn Marr Hospital

192 Village Drive
Jacksonville, NC 28546
910-577-1400
www.brynnmarr.org

Onslow Memorial Hospital

317 Western Blvd.
Jacksonville, NC 28546
910-577-2345
www.onslow.org

Public Health Care

MCB Camp Lejeune Public Health Care - Stock Photo

North Carolina Department of Health and Human Services

101 Blair Drive
Raleigh, NC 27603
919-855-4800
www.ncdhhs.gov

The North Carolina Department of Health and Human Services (NCDHHS) manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens — children, the elderly, the disabled and low-income families. The department works closely with health care professionals, community leaders and advocacy groups; local, state and federal entities; and many other stakeholders to make this happen.

NCDHHS oversees 14 facilities: developmental centers, neuro-medical treatment centers, psychiatric hospitals, alcohol and drug abuse treatment centers, and two residential programs for children.

Onslow County Health Department

612 College St.
Jacksonville, NC 28540
910-347-2154
http://onslowcountync.gov/Health

The Onslow County Health Department delivers supportive social, economic, protective and health services that build better lives for individuals and families in the county. Some of the services offered include free pregnancy testing, free birth control, monthly Lamaze and parenting classes, immunizations, an STD clinic, nutrition counseling and more. The Onslow County Health Department also receives federal funding for a local Medical Reserve Corps (MRC). The MRC provides an organized way for medical and public health volunteers to offer their skills and expertise during local crises and throughout the year.


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