NAS WHIDBEY ISLAND


Health Care

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In Island County

Whidbey Health Care in Island County

There are many health care services in Island County for military, civilians and veterans, though implementation of the Affordable Care Act has changed established insurance options. Visit www.healthcare.gov for information on open enrollment for health care coverage under the national Affordable Care Act. The Washington Healthplanfinder is powered by the Washington Health Benefit Exchange and is the official ACA-compliant health insurance marketplace and website for Washington state. Start your search for information at its website: www.wahealthplanfinder.org.

See the Advertiser Directory in this guide to connect with local hospitals and medical centers, health care centers and health care providers.

COMMUNITY HEALTH CARE CLINICS AND RESOURCES

A community health center or clinic is customarily the place to go for those who have no health insurance or have limited income or ability to pay medical fees. Such clinics accept most insurance and provide affordable, comprehensive health care by well-trained, professional staff. They also serve those who are uninsured and underinsured, and most are open to making sliding scale payment arrangements based on income and family size.

For a list of community health centers in the state, visit the website of the Washington Association of Community & Migrant Worker Health Centers at www.wacmhc.org and select “Find a Health Center.”

DENTAL CARE

The Washington State Dental Association website, www.wsda.org, is a useful place to start in finding a dentist with its roster lists. Select “Public” from the home page and choose “Find a Dentist” to locate a dentist, hygienist or dental assistant. You can also seek referrals from people you know who’ve had dental care in the area.

Consider the following to find the best dentist for your needs.

  • Are the office hours convenient for your schedule?
  • Is the dental office close to your home or office?
  • How are dental emergencies handled?
  • Does the office appear to be clean and well organized?
  • Is the staff helpful and friendly?
  • What are the financial policies and how is insurance handled?

A good relationship with your dentist is essential to good oral health care. So take your time and choose one that you and your family feel comfortable with.

The Washington State Department of Health’s website www.doh.wa.gov/YouandYourFamily/OralHealth/FindingDentalCare presents a number of options for low-cost or free dental care, as well as tips for oral health. Go to “Oral Health Links” and click on “Finding Dental Care,” “Older Adults,” “Women’s Oral Health” or “Children and Teens” as well as “Oral Health Messages,” which has downloadable Fact Sheets in English and Spanish.

FINDING A LOCAL DOCTOR

The best rule for finding a health care provider in a new location is the sooner, the better. Before arriving at your new assignment, search the Washington State Department of Labor and Industries’ online website at https://secure.lni.wa.gov/provdir. You can browse for a provider by type or by location. That should give you an idea of local medical practitioners as well as where you might need to go for specialized care.

Personal referrals from friends or other medical personnel can add to your options. Building trust with a health care provider takes time, so don’t wait until a family member is ill to find a doctor, nurse practitioner or other health care provider.

Keep in mind the following tips and questions as you look for a health care provider.

  • Ask health insurance plans and medical offices for information on their doctors’ training and experience.
  • Use AMA Resources for Patients, the American Medical Association’s free physicians’ information service at www.ama-assn.org.
  • Has the doctor completed several years of training in a specialty and passed an exam? Check out the American Board of Medical Specialties at www.abms.org, write to the ABMS, 353 N. Clark St., Suite 1400, Chicago, IL 60654 or call 866-275-2267.
  • Has anyone registered a complaint or taken disciplinary action against the doctor? To find out more information, contact the Washington State Department of Health Medical Commission at www.doh.wa.gov/LicensesPermitsandCertificates/MedicalCommissionCommissionInformation or call 360-236-2750.

Call the doctor’s office and ask for an appointment. Most doctors will take the time to meet with potential patients, but you should expect to pay a nominal fee for the use of his or her time.

When you meet a doctor and the staff for the first time, consider the following:

  • When scheduling the appointment, was the receptionist friendly, prompt and professional? Did he or she take time to answer your questions? Were you left on hold too long? Did the receptionist seem knowledgeable about the workings of the office?
  • When you arrived, were you greeted promptly? Was the reception area clean and comfortable? Was the staff friendly and willing to answer your questions?
  • Did you have to wait long in the exam room before the doctor arrived? Was the exam room orderly and clean, with a chair for a family member?
  • When the doctor arrived and introduced himself or herself, was it with a smile? Did the doctor seem rushed or tired? Did you get a good first impression? Did you feel comfortable revealing personal information?
  • During the consultation, did nurses or assistants pop in and out? Did the doctor leave the room during your conversation? Did the doctor seem caring, compassionate and sympathetic to your concerns? Did the doctor rush through the meeting? Did the doctor seem relaxed? Did you feel as though you were the only patient the doctor had to see that day?

Treat finding a doctor as seriously as looking for a new job or a new home. Depending on the length of time you will be in the area, this relationship is a long-term commitment, and you want to be comfortable with the person who will see you while you are most vulnerable.

For Veterans

Whidbey Health Care For Veterans

Veterans in Island County are served within Veterans Integrated Service Network 20 — the Northwest VA Health Care Network, with the nearest major medical center in Seattle, about
80 miles from Naval Air Station Whidbey Island. VISN 20 serves the entire Pacific Northwest, including Alaska, a region with 1.1 million veterans, 24 percent of whom received VA services in fiscal year 2014. VISN 20 facilities recorded 3,441,321 outpatient visits throughout Alaska, Washington, Oregon, Idaho and one county each in California and Montana in fiscal year 2014. The closest community outpatient clinic to NAS Whidbey Island also is in Seattle.

Washington State Department of Veterans Affairs

1102 Quince St. SE
Olympia, WA 98504 360-725-2200
Veterans Crisis Line 800-273-8255
www.dva.wa.gov

The Department of Veterans Affairs improves the quality of life for Washington’s veterans, military and their families by increasing awareness and access to appropriate federal, state and local resources. Veterans within the state can receive health care from a variety of facilities including three medical centers, two outpatient clinics, one integrated clinical facility, 10 community-based outpatient clinics and four veterans homes. Combat veterans who were discharged or released from active service on or after Jan. 28, 2003, are eligible to enroll for enhanced care in the VA health care system for five years from their date of discharge or release. The enrollment period begins on the discharge or separation date of the service member from active-duty service, or in the case of multiple call-ups, the most recent discharge date. Veterans, including activated reservists and National Guard members, are eligible if they served on active duty in combat after Nov. 11, 1998, and have been discharged under other than dishonorable conditions. Go to www.va.gov/healthbenefits/apply/returning_servicemembers.asp.

The Department of Veterans Affairs operates two service offices in the area:

Seattle Division

1660 S. Columbian Way
Seattle, WA 98108
206-762-1010

American Lake Division

9600 Veterans Drive
Tacoma, WA 98493
253-582-8440

Mount Vernon CBOC

307 S. 13th St., Suite 200
Mount Vernon, WA 98274
360-848-8500
www.pugetsound.va.gov/locations/MountVernon.asp

North Seattle CBOC (Valor Healthcare)

12360 Lake City Way NE, Suite 200
Seattle, WA 98125
206-384-4382
www.pugetsound.va.gov/locations/NorthSeattle.asp

Everett Vet Center

3311 Wetmore Ave.
Everett, WA 98201
425-252-9701
www.va.gov/directory/guide/facility.asp?ID=5611

Seattle Vet Center

4735 E. Marginal Way S, Room 1102
Seattle, WA 98134
206-658-4225
www.pugetsound.va.gov/locations/other_facilities.asp

Hospitals/Medical Centers

Whidbey Health Care Hospitals Medical Centers - Stock Photoq

Because emergencies don’t announce themselves, it’s prudent to know where to go when they happen. Saving minutes in a crisis can mean saving a life. Knowing what services are available, and where, can make all the difference. In life-threatening situations, call 911 immediately and follow dispatcher instructions.

Group Health Everett Medical Center

2930 Maple St.
Everett, WA 98201
425-261-1500
www.ghc.org

Island Hospital

1211 24th St.
Anacortes, WA 98221
360-299-1300
www.islandhospital.org

Providence Pavilion for Women & Children

900 Pacific Ave.
Everett, WA 98201
425-258-7123
http://washington.providence.org/clinics/pacific-campus-and-pavilion

Providence Regional Medical Center — Colby

1700 13th St.
Everett, WA 98201
425-261-2000
www.washington.providence.org/hospitals/regional-medical-center

Providence Regional Medical Center — Pacific

916 Pacific Ave.
Everett, WA 98201
425-261-2000
www.washington.providence.org/hospitals/regional-medical-center

Seattle Children’s Everett

900 Pacific Ave., Suite 100
Everett, WA 98201
425-304-6080
www.seattlechildrens.org/contact/everett

Seattle Children’s Mill Creek

12800 Bothell Everett Highway, Suite 150
Everett, WA 98208
425-357-5420
www.seattlechildrens.org/contact.mill-creek

Skagit Valley Hospital

1415 E. Kincaid St.
Mount Vernon, WA 98273
360-424-4111
www.skagitregionalhealth.org

Swedish Medical Center — Mill Creek

13020 Meridian Ave. S
Everett, WA 98208
425-357-3900
www.swedish.org/locations/mill-creek-campus

WhidbeyHealth Medical Center

101 N. Main St.
Coupeville, WA 98239
360-678-5151
www.whidbeyhealth.org/locations/medical-center

Public Health Care

Whidbey Health Care Public Health Care - Stock Photo

Washington State Department of Health

111 Israel Road SE
Tumwater, WA 98501
360-236-2397
www.doh.wa.gov

The state department of health works to protect and improve the health and well-being of all residents of Washington state. To that goal, the organization offers a wide range of services provided statewide by public health professionals to assure that water is safe, children have their immunizations, restaurants are clean and birth certificates are correct — to name just a few.

The department’s main office is in Tumwater, just south of Olympia, with secondary centers in Kent, Richland, Spokane and Shoreline. Its website has information on numerous health topics at www.doh.wa.gov.

Island County Health District

Camano Office

127 N.E. Camano Drive
Camano Island, WA 98282
360-387-0184

North Whidbey Office

1791 N.E. First Ave.
Oak Harbor, WA 98277
360-240-5554

South Whidbey Office

5475 Maxwelton Road
Langley, WA 98260
360-221-8880

Whidbey Office

410 N. Main St.
Coupeville, WA 98239
360-679-7351


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