NAS Whidbey Island


Settling In

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Unaccompanied Housing

Whidbey Island Settling In

360-257-5323, DSN 820-5323

Unaccompanied Housing aboard Ault Field features 1,630 beds in 11 buildings. All residences are within walking distance to the flight line, Galley, Navy Exchange, Wendy’s (opening Spring 2016), Rice King, Subway, ATM machine and recreational, educational and religious services.

Newcomers will register at the Unaccompanied Housing Front Desk, open 24/7, at Navy Gateway Inns & Suites (NGIS) in Building 973.

Family Housing

360-257-3331

Hours are 7:30 a.m. to 4 p.m. Monday through Friday.

The Housing Services Center serves all active-duty service personnel, their family members, federal employees and civilians by assisting them in finding suitable housing.

The rental market within the base housing area varies (like all cities) based on time of year. Rentals currently range from $500 to $1,500 a month for apartments or condominiums (one to three bedrooms); $900 to $2,500 for houses (one to five bedrooms); and $1,000 to $1,400 for townhouses (one to three bedrooms).

Along with providing rental assistance, the Housing Services Center helps mediate disputes between tenants and landlords and will investigate complaints, working toward an equitable resolution.

Forest City Residential Management now manages all Family Housing units. To begin the application and referral process, personnel must first contact the Housing Services Center on Ault Field at Building 2556 (Nor’Wester), 3675 W. Lexington St.

Forest City Residential Management

360-679-4241

Hours are 8 a.m. to 5 p.m. Monday through Friday.

(Only Victory Terrace Community Center is open through lunch.)

Forest City Residential Management operates out of three Community Centers.

  • Victory Terrace, 2205 Egret Drive
  • Maylor Point, 1093 Mount Stewart Loop
  • Crescent Harbor, 1930 Magnolia Way

All public/private venture housing at NAS Whidbey Island comes with a range, refrigerator, dishwasher and washer/dryer hookups.

Victory Park

Constructed in 2002, these two-, three- and four-bedroom townhouses are designated for E-5 and E-6. Approximate square footage for a two-bedroom is 950 square feet; three-bedroom, 1,100 square feet; and four-bedroom, 1,200 square feet. Units have garages, dishwashers and small fenced backyards. Located on the Seaplane Base, 1 mile to the Navy Exchange and Commissary and 5 miles to Ault Field, this is a pet-friendly area with some restrictions.

Rockhill Terrace

Built in 1996, these two-bedroom townhouse-style homes are designated for E-1 through E-5 and have approximately 950 square feet with attached garages, dishwashers and carpet. Units are located on the Seaplane Base, close to the Navy Exchange and Commissary and 5 miles to Ault Field. This is a pet-friendly area with some restrictions.

Saratoga Heights

Originally constructed in 1968 and 1969, these units were completely remodeled in 1998. The two-, three- and four-bedroom townhouse-style homes are designated for E-1 through E-5. Approximate square footages are 950 square feet for the two-bedroom; 1,100 square feet for the three-bedroom; and 1,200 square feet for the four-bedroom. Units have garages, dishwashers and fenced backyards. Located on the Seaplane Base, close to the Navy Exchange and Commissary and 5 miles to Ault Field, this is a pet-friendly area with some restrictions.

Whidbey Apartments

Built in 1950, and completely remodeled in 1985, these two- and three-bedroom townhouse-style homes are designated for E-1 through E-6. Approximate square footages are: two-bedroom, 950 square feet; and three-bedroom, 1,100 square feet. Units have carports, dishwashers and carpet. Located on Ault Field and 5 miles to Seaplane Base and its Commissary and Navy Exchange, this is a pet-friendly area with some restrictions.

Crescent Harbor Phase I, II

Built in 1960, some units were totally renovated in 2003 while others received a partial renovation in 2009. These three- and four-bedroom single-family homes are designated for E-1 through E-5. They run about 1,100 square feet for the three-bedroom unit and 1,200 square feet for the four-bedroom unit. Units have either carports or garages, dishwashers and a fenced yard. Located off Crescent Harbor Road, 3 miles from the Seaplane Base and its Navy Exchange and Commissary and 5 miles from Ault Field, this is a pet-friendly area with some restrictions.

Maylor Point

Built in 1960 and completely remodeled in 2003, these are three- and four-bedroom single-family homes designated for E-6 through O-6. Approximate square footage is 1,245 to 1,381 square feet for a three-bedroom and 1,250 to 1,400 square feet for a four-bedroom. Units have garages, dishwashers, carpet, fireplaces and a fenced yard. This is a pet-friendly area with some restrictions. The Maylor Point Housing area is located on the Seaplane Base within walking distance to the Navy Exchange and Commissary and 5 miles from Ault Field.

Maylor Coral

Forty-two units were built by Pacific Northwest Communities in 2007; these three- and four-bedroom single-family homes are designated for E-7 through E-9. They average 1,950 square feet for the three-bedroom units and 2,100 square feet for the four-bedroom units. Units have two-car garages, dishwashers, carpet and hardwood floors and fenced yards. This is a pet-friendly area with some restrictions.

Oriole Street Homes

Sixty-one units were built by Pacific Northwest Communities in 2008; these three- and four-bedroom single-family homes are designated for E-6. They average 1,950 square feet for the three-bedroom units and 2,100 for the four-bedroom units. Units have two-car garages, dishwashers, carpet and hardwood floors and fenced yards. This is a pet-friendly area with some restrictions.

Crescent Harbor Phase III

These 184 units were built by Pacific Northwest Communities in 2009; the three- and four-bedroom single-family homes are designated for E-6. They average 1,950 square feet for the three-bedroom units and 2,100 square feet for the four-bedroom units. Units have two-car garages, dishwashers, carpet and hardwood floors and fenced yards. There are no-pet as well as pet-friendly units with some restrictions.

Forbes Point

Thirty-seven units were built by Pacific Northwest Communities in 2006. These three- and four-bedroom single-family homes are designated for O-4 through O-5. They average 1,950 square feet for the three-bedroom units and 2,100 for the four-bedroom units. Units have two-car garages, dishwashers, carpet and hardwood floors and fenced yards. This is a pet-friendly area with some restrictions.

Maylor Glacier

Thirty-five units were built by Pacific Northwest Communities in 2009; these three- and four-bedroom single-family homes are designated for W-1 through O-3. They average 1,950 square feet for the three-bedroom units and 2,100 square feet for the four-bedroom units. Units have two-car garages, dishwashers, carpet and hardwood floors and fenced yards. This is a pet-friendly area with some restrictions.

Base Chapel/CREDO

Base Chapel: 360-257-2414
CREDO Detachment Whidbey Island: 360-257-4516

The NAS Whidbey Island Religious Ministries Team provides worship and ministry for all faith groups. Protestant and Roman Catholic services are held weekly at the Chapel. Information on Jewish, Muslim, Buddhist, Latter-day Saints and other worship opportunities in the area is also available at the Chaplain’s Office.

Chaplains provide pastoral care and counseling for active duty, Reserve military personnel, retirees and their family members. You may schedule appointments by calling or visiting the Chaplain’s Office. Walk-in appointments are also available.

CREDO Detachment Whidbey Island provides a program of free retreats and workshops to enable military members and their families to develop personal and spiritual resources. Retreats include, but are not limited to, Marriage Enrichment Retreats, Family Enrichment Retreats, Personal Resiliency Retreats, Marriage Enrichment Workshops, Marriage Preparation Workshops, Suicide Intervention and Prevention Workshops, and Bystander Intervention training. Sailors interested in attending these workshops or retreats can call CREDO at 360-257-4516 or go to our Facebook site atwww.facebook.com/CREDO.Northwest.

The Chapel/CREDO office hours are 7:30 a.m. to 4 p.m. Monday through Friday. Staff is also available on-site during worship services and chapel events.

After normal working hours and on weekends and holidays, you may reach the duty chaplain through the NAS Whidbey Island Quarterdeck at 360-257-2631.

Roman Catholic

  • Sunday Morning Mass: 9 a.m.
  • Tuesday Weekday Mass: 11:45 a.m.
  • Confessions: Scheduled with the priest
  • Religious Education Classes
    • CCD (during school year only)
      Sunday: High School, 10:30 a.m. to noon
      Monday: K-8th grade, 6:15 to 7:30 p.m.
    • RCIA (Adult): Wednesday 6 to 8 p.m.

Protestant

  • Sunday Open Christian Worship: 11 a.m.
  • Sunday School: 11 a.m. to noon
  • Sunday Fellowship Hour: noon
  • First Sunday of each month: Potluck Supper, noon
  • Second and Fourth Fridays: “Just Up the Street” 7 to 10 p.m.

“Just Up The Street (JUTS)” is a unique program for Sailors and Marines. JUTS is held from 7 to 10 p.m. every Friday at Barracks 12 in the common area. It begins with games followed by a free meal, music and a brief, lively discussion of current issues of interest to those who attend.

Other special events include the annual Harvest Festival around Halloween, the Chapel Easter Egg Hunt, Concerts on the Lawn and seasonal events at Easter and Christmas.

Defense Commisary Agency (DECA)

360-257-3318/3319

The NAS Whidbey Island Commissary completed an addition and renovation in April 2004 at a cost of approximately $9.5 million. The total store and receiving area increased from 39,408 square feet to 67,612 square feet.

In September 2007, the Commissary upgraded to a new IBM front end checkout system, providing updated electronic check processing with four self-checkout stations along with 12 registers.

Located opposite the Navy Exchange, the Commissary has newly expanded sections for fresh produce, meat, deli/bakery, sushi bar, rotisserie chicken, freshly made sandwiches and enhanced fresh seafood. The store added the Wellness Center, Wall of Value, which includes Club Packs, Storewide Organics and Diet Sections. The Commissary’s most important goal is to preserve and enhance this valuable benefit by providing outstanding customer service and providing quality products at the lowest cost possible. Visit www.commissaries.com.

Naval Hospital Oak Harbor

360-257-9501

This five-bed hospital on NAS Whidbey Island is one of three rural community hospitals within a 40-mile radius. The hospital is a TRICARE Prime facility that serves active duty, their family members, eligible retired military personnel and their families. Normal hours are 7:30 a.m. to 4 p.m. Monday throughFriday.

Ambulatory services include a Birthing Center, Dental Clinic, Family Medicine, General Surgery, Internal Medicine, Laboratory, Pharmacy, Radiology, Behavioral Health, OB-GYN, Occupational Health, Operational/Flight Medicine, Deployment Health Center, Optometry Clinic, Orthopedic Clinic, Pediatrics, Physical Therapy, Preventive Medicine and a Substance Abuse and Rehabilitation Program.

Patients who need treatment or consultation beyond the scope of this facility are referred to other military hospitals or civilian facilities. Designated Sea Duty Commands Walk-In Clinic hours are 7 to 8:30 a.m. Monday through Friday. It is in the Flight Medicine Clinic.

Shore-based active duty are assigned to the Family Medicine Clinic and are to call the TRICARE Regional Appointment Center (TRAC) at 800-404-4506 or their Team Scheduler to make a same-day appointment.

Family Medicine, Pediatrics and Aviation Medicine clinics are team-based Medical Home Port clinics. An entire team is responsible for your health care. In addition to your primary care manager (PCM) a registered nurse, a licensed practical nurse, a Corpsman/Medical Assistant and a medical clerk will partner with you to develop a closer relationship with your PCM Team. Family Medicine and Pediatric Medical Home Ports have extended hours: 4 to 6 p.m. Monday through Friday and 9 a.m. to noon on Saturday. The clinic is closed on Sunday and all federal holidays. To improve access to your team for non-urgent issues, register for online email communication with your provider. Visit www.relayhealth.com and click on “Register” to sign-up for the option. Appointments are available by calling TRAC at 800-404-4506. TRAC hours of operation are 6 a.m. to 8 p.m. Monday through Friday and 7 a.m. to 3:30 p.m. Saturday and Sunday.

For questions concerning UnitedHealthcare, TRICARE Prime enrollment, claims processing and more, contact a customer service representative by calling 877-988-9378, or visit www.uhcmilitarywest.com.

The Pharmacy dispenses new and renewal prescriptions from 7:30 a.m. to 6:30 p.m. Monday through Friday, and on Saturday for Medical Homeport Clinic only from 9 a.m. to 12:30 p.m. During these hours, a pharmacist is required to be available. Refill prescriptions are dispensed 7:30 a.m. to 8 p.m.Monday through Friday; as well as 8 a.m. to 8 p.m. Saturday, Sunday and Holidays. Only refills that have been called in prior to the day of pick-up can be filled on weekends.

The TRICARE Pharmacy Program is available to receive up to a 90-day supply for most medications you take regularly. For more information, call 877-363-1303, or visit www.express-scripts.com/tricare.

Naval Hospital Oak Harbor has three state-of-the-art Labor and Delivery rooms that rival those in major civilian hospitals. Stork parking and video-teleconferencing for deployable dads are also available for new parents.

Health Promotions offers a wide range of classes including Tobacco Cessation, Weight Management, Shipshape, Healthy Heart and Diabetes Self-Management.

Dental provides a full spectrum of care to all military personnel attached to the air station and tenant activities. Clinic hours are 7:15 a.m. to 3:45 p.m. Monday through Friday.

Sick Call hours are 7:30 to 9:30 a.m. and 1 to 2 p.m. Monday through Friday. Call 360-257-2301 for routine appointments and information, and 360-929-2140 for after-hours emergencies.

Since family members are not seen at this facility for dental care, active-duty members are strongly encouraged to enroll them in the TRICARE Family Member Dental Plan (TFMDP) operated by MetLife. For more information on TFMDP benefits, call 855-638-8371, or visit https://mybenefits.metlife.com/tricare.

Navy Exchange

Seaplane Base

Full Line Retail Store: 360-257-0600
Package Store: 360-257-0564
Electronics: 360-257-0541
Jewelry: 360-257-0540
Barber/Beauty: 360-257-0530
Optical: 360-257-0533
Human Resources: 360-257-0605
Furniture and Major Appliances: 360-257-4663

Ault Field

Ault Field Fleet Store: 360-257-0524
Barber: 360-257-0511
Espresso: 360-257-0512
Uniforms/Tailoring/Dry Clean/Embroidery: 360-257-0507
Vending: 360-257-0517

Car Care Center

Gas, Auto Parts and Repairs: 360-257-0628/0629

Outlying Locations

Hospital Snack Bar: 360-257-0623
FRCNW Snack Bar: 360-257-0622
Hangar 6 Snack: 360-257-0625
Hangar 6 Barber: 360-257-0049

Reasons to shop at the Navy Exchange

  • The NEX is committed to delivering quality goods and services at a savings, providing excellent value to its customers while supporting Navy quality-of-life programs. That’s been their mission for nearly 70 years.
  • The NEX has a steadfast commitment to quality, value and savings. Check out their price matching policy. While striving to deliver low prices every day, if you happen to find a lower price at a local retailer or major Internet site, the NEX will match it both at time of purchase and even up to 14 days after your purchase. Stop in and speak with a NEX associate or go online for details.
  • Your satisfaction is important; in fact, the NEX guarantees your satisfaction. If you are not completely satisfied with a purchase no problem, bring it back. The NEX offers a hassle-free, 45-day return policy, and they mean it.
  • Along with great products and brands, NEX also delivers outstanding services at a savings, such as barber, beauty, optical, tailoring and dry cleaning services. The Northwest Shop now offers a Pro Shop featuring Seahawks and Mariners merchandise. The NEX is your one-stop for all your shopping and service needs.
  • Thank you again for your service and dedication to the Navy and to this great nation. Your sacrifice is both honorable and commendable. The NEX is so proud to give back to you — the customers, who have given so much. Enjoy the benefits you have earned and so richly deserve. And remember, the NEX mission is you.

Checkout: The exclusive Military Star credit card has no annual fee, a low interest rate and can be used at all military exchanges.

Connect with the NEX on Facebook for exclusive offers and special events.

Sign up to receive sales information. Go to www.mynavyexchange.com.

Navy Gateway Inns & Suites

360-257-2529

Transient personnel on orders can stay among a selection of 130 rooms in this five-star-rated facility. All rooms have queen-size beds; suites have living rooms, some with kitchenettes and pull-out bed. When available, officers, enlisted, family members and DOD personnel on leave status with valid ID are eligible to stay on a Space-A status. They can make Space-A reservations 30 days in advance by calling 877-NAVY-BED (877-628-9233) or visiting http://ngis.dodlodging.net/propertys/Whidbey-Island-NAS---WA or www.dodlodging.net.

Check in at Building 973, 1175 W. Midway St., which shares a parking lot with the Officers’ Club, 24/7. Guests may arrange for pickup to and from Seattle-Tacoma International Airport with the Whidbey-SeaTac Shuttle.

Navy Lodge

360-675-0633

An award-winning Navy Lodge is located on the Seaplane Base. Use the Torpedo Gate for 24/7 access; the lodge is a less than a mile from the gate. Each of the 50 air-conditioned guest rooms has two queen-size beds and fully equipped kitchenettes, and there’s free Wi-Fi in every room. Complimentary breakfast to-go bags are offered daily. Designated pet-friendly rooms are available with advance reservations, maximum weight 50 pounds and two pet limit. Pet crates or kennels and vaccination records are required, and there are additional fees for pets. Daily housekeeping service is provided. The lodge is within walking distance to the Navy Exchange, marina, Commissary and downtown Oak Harbor. For reservations: www.navy-lodge.com or call 800-628-9466, and become a fan on Facebook. Guests may arrange for pickup to and from Seattle-Tacoma International Airport with the Whidbey-SeaTac Shuttle. Hours of operation are 6:30 a.m. to 10:30 p.m. Call for late arrival instructions prior to close of business.

Navy-Marine Corps Relief Society

360-257-2728

The Navy-Marine Corps Relief Society (NMCRS) is a nonprofit charitable organization designed to provide, in partnership with the Navy and Marine Corps, financial, educational and other assistance to members of the Navy and Marine Corps and their eligible family members, as well as retirees and widows when in need. It is a volunteer-based organization on the Seaplane Base in Building 13.

The office is open from 8 a.m. to 4 p.m. Monday through Friday. Those on emergency leave are seen first as walk-ins. For after-hours emergency assistance, call 877-272-7337. NMCRS offers budget counseling and education, and financial assistance in the form of loans and grants to meet emergencies such as funeral expenses, medical and dental bills, emergency transportation, food, rent and utilities, disaster relief assistance, essential car repairs and more. A Budget for Baby class is offered the first Tuesday of every month to educate soon-to-be parents on everything from DEERS to new expenses to helpful websites and resources.

The NMCRS Whidbey office has a visiting nurse who makes hospital or home visits to eligible clients in the interest of improving their quality of life by promoting understanding of information about the individual’s health issues. Visits are frequently made to new mothers and infants, to patients recovering from surgery and to patients with chronic health problems. The visiting nurse will see patients of any age.

NMCRS Whidbey Island has a large uniform and thrift shop at the same site with a large selection of uniforms and baby clothes. Hours of operation are 10 a.m. to 2 p.m. Tuesday and Wednesday, and for military uniform shopping, from 8 a.m. to 4 p.m. Monday through Friday. Donations are accepted from 8 a.m. to 4 p.m. Monday through Friday.

NMCRS has more than 3,000 trained volunteers, both ashore and aboard ships, who accomplish the major portion of the Navy-Marine Corps Relief Society’s work. There are many different volunteer positions available. If interested in making a difference in a Sailor or Marine’s life, call 360-257-2728. For more information, visit www.nmcrs.org.

Retired Activities Office (RAO)

360-257-8054/8055

The Retired Activities Office (RAO) is in Building 13 on the Seaplane Base. The all-volunteer staff is dedicated to keeping retirees and their families apprised of their benefits and informed of changes to policies and legislation. The greatest service provided by the RAO is assistance to new widows, including initial death reports and subsequent applications to the Defense Finance Accounting Service. Processing of Veterans Affairs and Social Security applications and benefits is also provided. Assistance is extended to all branches of the military. Volunteers are always sought to help at the RAO. Current hours of operation are 9 a.m. to noon Monday and Wednesday, call to verify hours.

Utilities

Inside the city limits, water, sewer and garbage services are provided by the City of Oak Harbor. The Utilities Department also issues license tags for dogs and cats.

Utilities Department: 360-279-4530
Puget Sound Energy: 888-225-5773
O-Tech Solutions (phone services for NAS Whidbey Island): 360-257-5100
Island Disposal: 360-678-5701

Veterinary Treatment Facility

Located in Building 13 of the Seaplane Base, the veterinarian provides care for dogs and cats by appointment. Services include routine exams, microchipping, spaying and neutering, dental procedures, animal health certificates for travel, testing and vaccinations. The facility also treats minor illnesses and provides grooming products, flea treatments, heartworm preventatives and other items at reasonable prices. Some products require a visit, exam and/or prescription. The veterinary staff also provides complete medical care to military working dogs and works with military food inspectors to provide food safety and quality assurance throughout the installation. They inspect food upon delivery and while in storage, all operational rations and commercial food. For appointments, call 360-257-2001/2118 or fax 360-257-5636.

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