NAS JRB NEW ORLEANS


Services on Base

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Commissary

NAS JRB New Orleans Services on Base

The NAS JRB Commissary is the place where military personnel, retirees and their families enjoy their commissary benefit. Authorized patrons can purchase groceries at cost plus a five percent surcharge, which covers the costs of building new commissaries and modernizing existing ones. As a result, commissary shoppers save an average of more than 30 percent on their purchases, compared with commercial prices — savings amounting to thousands of dollars annually, depending on individual shopping habits. This NAS JRB commissary, opened in 2011, was built with surcharge dollars. In addition to a full lineup of fresh produce, fresh meats, frozen, chilled and dairy items, the store features a full-service deli-bakery, and the meat department can provide specialty cuts to order.

Visit www.commissaries.com for more information about the commissary benefit. For hours of operation and store events, visit the store’s location on the website.

Education

NAS JRB New Orleans Services on Base Education

Belle Chasse Academy

Located on NAS JRB New Orleans in Belle Chasse, Louisiana, Belle Chasse Academy (BCA) is the first public charter school on a military installation.

BCA opened its doors in September 2002 and has a current student enrollment of approximately 950 children in grades K-8. Conceived by military personnel, educators and community leaders in 2000, BCA incorporated as a Louisiana nonprofit corporation in January 2001. The Louisiana Board of Elementary and Secondary Education has approved BCA as a Type II charter.

BCA serves children of active-duty, Reserve and retired military members and civilian employees, providing a challenging, research-proven core curriculum for all students. Complementing the school’s rigorous academic program is a structured, orderly environment, shaped in large measure by a fully integrated character-education program.

The mission of BCA is to educate military-dependent children, no matter their background or previous school experience, to fully achieve their personal and academic potential. It has established and continues to sustain a quality community charter school that fosters an educational environment focused on academic excellence and tailored to the needs of the military-dependent child, specifically providing:

  • Acknowledgement of the unique needs of the military child.
  • Reduction of service-connected disruption and stress.
  • Substantial, direct community and parental participation.

The following documentation must be presented at the time of enrollment:

  • Child’s Social Security card.
  • Military ID (Sponsor/Parent).
  • End-of-year report card from previous school year.
  • Proof of residence (lease, if living on base).
  • Copy of the current Individual Education Plan if the student has been receiving special education services.
  • Standardized test scores if entering from home-school.
  • Child’s original birth certificate.
  • Louisiana Education Assessment Program scores for fifth-graders if entering from a Louisiana school.
  • Documentary proof of adequate immunizations: DTaP — diphtheria, tetanus, pertussis (whooping cough); IPV (inactive polio virus); MMR — measles, mumps, rubella (German measles); hepatitis B; and varicella (chicken pox). All students are required to present evidence of having the appropriate number of vaccine doses. Consult the school nurse for the appropriate number of doses. All students 11 and older must have proof of immunization for TDap (tetanus, diphtheria and acellular pertussis) and meningococcal conjugate vaccine.

For more information, visit www.bellechasseacademy.org or call 504-433-5850.

Emergency Management

NAS JRB New Orleans Services on Base Emergency Management

The Emergency Management Department is designed to help protect life and property, mitigate the effects from man-made or natural hazardous incidents or emergencies and achieve rapid mission restoration through the use of comprehensive plans and procedures, utilizing the Emergency Operations Center in Hangar 4. Emergency Management is the liaison for Defense Support of Civil Authorities, assisting civilian agencies and local parish governments coping with emergencies and disasters.

Food Service

NAS JRB New Orleans Services on Base Food Service

The base galley, Redfish Rocks, in Building 513, prepares up to 400 delicious and nutritious meals each day, including many fresh-baked cakes, pastries and breads. The five-star accredited facility is dedicated to serving customers the finest meals in the best possible way.

Having been in continuous operation since the base opening, the galley has long-standing pride and dedication to customers and the support of shipmates.

Customers can hear the daily menu by calling 504-678-9652. Serving hours are: breakfast, 7 to 8:15 a.m.; lunch, 11:30 a.m. to 12:45 p.m.; and dinner, 4:45 to 6 p.m.

The galley is currently open to DOD civilians, active-duty military members and their dependents, and Reservists who are on active duty and their dependents. (Dependents must be with their sponsor.)

Retired military members and others are allowed for “Special Events meals” throughout the year where they are welcome to dine in the galley.

Phone:

Galley 504-678-3421 (if food support is needed)
Menu line 504-678-9652
Food service officer 504-678-7580

Twitter: @NASNOLAGalley

Naval Branch Health Clinic Belle Chasse

NAS JRB New Orleans Services on Base Naval Branch Health Clinic

Naval Branch Health Clinic (NBHC) Belle Chasse, in Building 41 at NAS JRB New Orleans, is one of 10 branch health clinics under the umbrella of Naval Hospital Pensacola, Florida.

Members assigned to the clinic provide primary care outpatient, wellness, dental and supporting health care services for more than 20,000 eligible beneficiaries stationed throughout the greater New Orleans area. Emergency, surgical and hospital care and many other specialty services are provided through the civilian network via coverage from TRICARE — Humana South health agencies.

General hours of operation are from 7:30 a.m. to 4 p.m. Monday through Friday. The clinic is closed on federal holidays.

Drilling Reservists may also have access on drill weekends for physicals and basic health care, generally from 7 a.m. to 4 p.m. Saturday and Sunday. Selected Reserve providers, including flight surgeons, augment the Navy Operational Support Center’s full-time support medical staff on monthly drill weekends to provide physical health assessments and physical examinations.

For complete information, visit www.med.navy.mil/sites/pcola/nbhc/bellechasse.

Medical Home Port and Medical Readiness

Medical Home Port Primary Care Managers (PCMs) provide comprehensive care and preventive medical services, with nearly 6,000 patients enrolled in the PCMs in Medical Home Port. PCMs are concerned with managing population health indicators and ensuring patients receive recommended health exams, and also taking care of patients when they are unwell. If patients require specialty care, then a referral will be generated from their PCM. A behavioral health specialist (psychologist) is also available through your PCM or by self-referral to evaluate and treat physical, behavioral and emotional health concerns.

All medical care is scheduled by appointment, call 504-678-7914.

The Medical Readiness team is the other primary access point for regular medical care. This team is principally concerned with Military Readiness exams including aviation medicine, audiology, overseas screening, flight physicals, PHAs, separation/retirement/commissioning screenings and more.

To schedule an appointment, call 504-678-3665.

Dental

The Branch Dental Clinic at NAS JRB New Orleans is available for routine exams, comprehensive dentistry and dental hygiene. Hours of operation are from 7:30 a.m. to 4 p.m. Monday through Friday.

NBHC dental serves all active-duty members and Reservists on active-duty orders. After-hours emergencies may call the duty section at 504-678-3660.

Call 504-678-7965 to schedule a dental visit.

Clinical Support Services Lab

The laboratory provides services for the beneficiaries of NBHC Belle Chasse. The staff collects samples for routine and specialty testing and prepares them for transport to outside reference testing centers.

Questions concerning available services can be answered by calling 504-678-7950.

Health Benefits

The managed care department is ready to assist with enrollment, medical billing issues and referrals for all of its beneficiaries. The Health Benefit Advisers (HBAs) are focused on training everyone to take ownership of their health care benefits. The principal means for accessing these benefits is through TRICARE South, 800-444-5445 or visit www.humana-military.com.

HBAs are available to assist with any concerns about connecting to the network, and there is a resource room in the clinic (with phone and computer workstation) for beneficiaries to contact TRICARE on-site. STAT referrals will be handled immediately by the medical clinic.

The HBAs can also facilitate referral information as the referrals are processed by Naval Hospital Pensacola and the civilian network partner (TRICARE/Humana).

To contact the managed care department during working hours (7:30 a.m. to 4:30 p.m.), call 504-678-4555/7916.

Health Promotion Department

The department provides innovative and evidence-based health promotion programs and services that promote lifelong healthy behaviors and lifestyles. Services include counseling with healthy nutrition, managing high blood pressure, managing blood sugar, lowering cholesterol and more. Classes include Tobacco Cessation, ShipShape (the Navy’s official intervention program for weight management), Weight Management (includes exercise recommendations) and Sleep Management. Individual and group counseling at individual commands can be arranged on a wide variety of health-related subjects by appointment.

Please call 504-678-7912 for more information.

Mental Health Case Management

The goal of the clinic’s behavioral health staff is to provide treatment within the clinic with the staff psychiatrists. If necessary, the clinic will facilitate treatment and continuation of care by consult entry and direct contact with TRICARE and civilian providers. The clinic also strives to provide mental health awareness to the base. Call 504-678-7929 for assistance.

The Case Management office, available for active-duty service members, their spouses and children, provides assistance in coordinating care for routine and catastrophic mental health cases, including network utilization of addiction and inpatient services.

Call the Case Management office at 504-678-7919 for more information.

Optometry

NBHC Belle Chasse offers full routine eye exams and contact prescription exams for active-duty members and Reservists. Dependents are seen on a space-available basis.

The ordering of glasses is available for active-duty, Reservist and retired members.

Appointments may be made through central appointments by calling 504-678-7927 or 877-879-1621. Note: Availability is subject to change without notice. No emergency care is available. Hours are 7:30 a.m. to 3:30 p.m. Monday through Friday.

Pharmacy

The Pharmacy stocks medication via Navy Medicine formulary guidance with input from Naval Hospital Pensacola and based on local requirements — not all civilian prescription or other military prescription orders can be filled. To avoid inconvenience when attempting to fill a prescription, review the clinic’s formulary in advance. A copy is available at the pharmacy, on the pharmacy website, or at the TRICARE website.

Hours: 7 a.m. to 4 p.m. Monday through Friday.

For refills from the Naval Hospital system, call 888-513-4164 10 days in advance. All refills arrive at NBHC Belle Chasse Pharmacy from Naval Hospital Pensacola. Patients must allow 10 days for medication to be refilled.

Physical Therapy

The NBHC Belle Chasse physical therapy department provides outpatient physical therapy services to active-duty personnel and their dependents with musculoskeletal and neuromuscular pathologies. The services include examination, evaluation, diagnosis, treatment plans and prognosis. Treatment is administered through manual therapy, therapeutic exercise, modalities (moist hot packs, cryotherapy, ultrasound, electrical stimulation, iontophoresis, kinesio taping and traction) to decrease pain, improve range of motion and strength and return the patient to the prior level or maximum level of function.

Radiology

Belle Chasse Radiology’s mission is to care for all basic X-ray needs with state-of-the-art equipment and cutting-edge technology to better identify problems such as bone spurs, shin splints and fractures. The goal is to assist patients along the road to recovery with greater speed and efficiency.

For additional Information, including digital copies of exams performed at the lab, call 504-678-7939.

Administrative Services

Internal administrative services support the requirements of the health care departments and their operations.

Medical Records

All health care records for beneficiaries are maintained on-site by military instruction.

Navy medicine is hard at work digitizing every health care encounter into the electronic medical record. Your records should be turned in when you check in to your command and enroll with the Branch Health Clinic, and any hard-copy medical encounter you receive in the civilian network should similarly be turned in (otherwise it won’t exist in the official electronic record). You may receive a courtesy copy of your electronic medical record; call ahead for notification and an appointment: 504-678-7905/7944.

NAS JRB Credit Union

NAS JRB New Orleans Services on Base Credit Union

The NAS JRB Credit Union is a full-service financial institution with a full range of financial products including savings and checking accounts, youth accounts, Visa credit and debit cards, online banking, mobile app, e-statements, bill pay and many more to fit everyone’s needs. They also offer a variety of loans including auto, signature and mortgages through CU Member’s Mortgage.

Membership is proudly opened to all active-duty and active Reserve members of all branches, federal civil service employees, all military retirees, all members of Veterans of Foreign Affairs and all of their immediate family members and organizations of such persons. The NAS JRB Credit Union has proudly supported the military for more than 65 years and strives to continue to serve and provide support in the years to come.

With two conveniently located branches in Belle Chasse, the CU is also a member of the Shared Branching Network which expands to more than 6,000 worldwide branches. The main office is in building 509 on Russell Ave. aboard NAS JRB New Orleans and the branch location is at 7532 Highway 23, Suite A, in Belle Chasse, La. The phone number for the main office is 504-678-3563 and the branch office number is 504-394-5574. People can also visit www.nasjrbcu.org for additional information.

NAS JRB Legal Services

NAS JRB New Orleans Services on Base Legal Services - Stock Photo

Two separate and distinct legal commands provide services to Navy, Marine Corps and Coast Guard commands and personnel in Louisiana: Region Legal Service Office Southeast (RLSO SE) and Defense Service Office Southeast (DSO SE). The distinction is important. RLSO SE provides commands with legal advice relating to military justice and command services, and also furnishes legal assistance to eligible individual service members and their families. DSO SE, on the other hand, provides legal advice and personal representation for service members facing courts-martial and administrative separation boards.

Legal Assistance

RLSO SE legal assistance attorneys provide advice and services to eligible individuals related to a wide range of legal issues. Common issues include, but are not limited to:

  • Consumer law: identity theft, general and automobile contracts, creditor/debtor and consumer fraud/abuse.
  • Family law: divorce, child and spousal support, and paternity issues.
  • Estate planning: wills, basic trusts, medical powers of attorney, springing powers of attorney and living wills.
  • Landlord/tenant and property law: review and interpretation of leases, security deposits, evictions, housing codes and review of real estate purchase agreements.
  • Immigration law: naturalization, immigration for dependents and other personal citizenship issues.
  • Servicemembers Civil Relief Act (SCRA): advice on the protections and effects of the SCRA, including protections from default judgments while deployed, interest caps on pre-service debt obligations (e.g., student loans), and ability to break property and service leases in case of deployments or permanent change of station (PCS) moves.
  • Uniformed Services Employment and Re-employment Rights Act (USERRA): advice on the protections and effects of USERRA as well as assistance in exercising rights under this law, for Reserve Component members.
  • Taxes: advice on federal, state and local taxes. The office also provides income assistance with online tax filing during the January through April tax season.

Upon request by an active or Reserve command, RLSO SE legal assistance attorneys also can provide pre- and post-mobilization legal briefs, as well as briefs on any legal assistance subject referenced here.

Limitations on Legal Assistance

A legal assistance attorney cannot represent individuals in a civilian court but can give advice on civil matters and can provide assistance in finding civilian counsel where applicable. A legal assistance attorney may not advise or assist in, or become involved with, individual interests opposed to or in conflict with the interests of the United States.

Eligibility for Legal Assistance Services

Military personnel: Active-duty, retired, Reservists (pre- and post-mobilization and when on active duty for 30 days or more) and their eligible dependents are eligible for all services. Members of allied forces and their dependents may also be eligible for services.

Civilian personnel: DOD civilians deploying for at least 30 days to a combat zone, in support of a contingency operation or aboard a naval vessel are eligible for all services. Legal assistance may also be provided to dependents of these civilians, both before and during deployment, on deployment-related matters. All services are to be provided within current means and capabilities of the legal assistance office. Additionally, legal assistance may be provided to civilian employees and their dependents for a reasonable period, but not to exceed 30 days, after the civilian returns from deployment to close out ongoing legal assistance matters related to deployment that arose before or during deployment.

Legal Assistance Hours of Operation

Notary and power of attorney services are available between 8 a.m. and 4 p.m. Monday through Friday on a walk-in basis (no appointment required). Emergencies are dealt with on a case-by-case basis.

Legal Assistance appointments are available between 8 a.m. and 3 p.m. Monday through Thursday. Emergencies are handled on a case-by-case basis.

Eligible individuals requiring legal assistance services may call 504-678-4692 or DSN 678-4692 for more information.

Defense Service Office Southeast

Defense and Military Justice Services

Defense Service Office Southeast (DSO SE) provides personal representation services in the form of diverse military justice advice to individual service members and at no cost to service members. DSO SE details judge advocates as defense attorneys for service members facing criminal charges at courts-martial and as counsel for respondents (service members) in administrative separation board hearings. DSO SE attorneys can also provide advice to service members who may be facing NJP or are the subject of ongoing criminal investigations by military or civilian authorities.

There is no branch office in New Orleans. The closest judge advocate and paralegal staff are at 5301 Snead St., Building 30, at the Navy Construction Battalion Center in Gulfport, Mississippi.

Commands in need of defense counsel for their service members should contact the staff judge advocate at 504-678-9555 or DSN 678-9555. Service members in need of defense counsel should contact the DSO SE at 228-871-2620 or DSN 868-2620.

Defense Service Office Hours of Operation

Appointments for defense and military justice matters are available every day during working hours.

Navy Exchange Facilities

NAS JRB New Orleans Services on Base Navy Exchange Facilities

The Navy Exchange in Building 502A at NAS JRB New Orleans has a wide range of retail departments featuring men’s, women’s and children’s clothing, shoes, household goods, magazines, books, school supplies, toys, luggage, small appliances, car accessories, fishing, workout, storage and motorcycle equipment, and seasonal items for every holiday. In addition, the NEX offers layaways, Military Star Card applications and payments, and special orders.

Hours are 6 a.m. to 8 p.m. Monday through Friday, 8 a.m. to 8 p.m. Saturday and 10 a.m. to 6 p.m. Sunday. For more information, call 504-678-2057. The gas station at NAS JRB New Orleans is in front of Building 269, and pumps are accessible 24/7 with credit card usage.

Beauty/Barbershop

504-678-2724

The beauty shop offers relaxers, color and highlights, perms, deep conditioners, cuts and styles; the barbershop can provide all types of haircuts. Barbershop hours are 7:30 a.m. to 7 p.m. Monday through Friday, 8 a.m. to 6 p.m. Saturday and 10 a.m. to 6 p.m. Sunday. Beauty shop hours are 10 a.m. to 6 p.m. Tuesday through Saturday.

Electronics

504-678-2053

The electronics department offers LED/LCD televisions, tablets, iPads, cameras, GPS/stereo systems, home theater systems, gaming systems (PlayStation, Xbox, Wii), speakers, boom boxes, portable DVD players, CDs/DVDs, cellphones for AT&T service, cellular phone accessories and home telephones and accessories.

Garden Shop

504-678-7262

The garden shop has gardening equipment, grills, bicycles, plants, lawn mowers and patio furniture.

GNC

504-678-2795

This outlet offers weight loss and weight gain vitamins, meal supplements/enhancements, etc. Hours are 9 a.m. to 8 p.m. Monday through Saturday and 10 a.m. to 6 p.m. Sunday.

Optical Shop

504-678-2723

The optical shop offers contact lenses, single-vision stock lenses, full frames and designer frames. Hours are 9:30 a.m. to 6 p.m. Tuesday through Saturday. The shop is closed Sunday and Monday.

Personalized Services

504-678-2725

Services include Western Union, FedEx Express, FTD Flowers, floral arrangements, dry cleaning, gift wrap, Teleflora, all brands and styles of tires, Louisiana souvenirs and Louisiana-flavor products. Please call for details.

Subway

504-398-9500

Hours are 7 a.m. to 8 p.m. Monday through Saturday and 7 a.m. to 7 p.m. Sunday.

Uniform Shop

504-678-2780

The uniform shop features military uniforms and accessories, along with a tailoring drop office. Any item not available in the store or out of stock can be ordered at the courtesy phone at the customer service department. Orders can also be placedonline.

Navy-Marine Corps Relief Society

The Navy-Marine Corps Relief Society is a private nonprofit charitable organization that provides financial assistance and education, as well as other services, to members of the Navy and Marine Corps, their eligible family members, widows and survivors. The society’s main goal is to help each person who comes to us get support for immediate needs. Its long-term mission is to help service members become financially self-sufficient. Additionally, the society coordinates with other service branches to provide assistance to members of the Air Force and Army.

Education Programs include:

  • Financial counseling/education.
  • Budgeting for baby, including a free layette.
  • Education loans/grants.

Financial programs include:

  • Quick Assist Loans.
  • Disaster assistance.
  • Interest-free loans/grants.

Office hours are 8 a.m. to 4 p.m. Monday, Wednesday and Thursday in Building 555. For more information or to learn about volunteer opportunities, call the New Orleans office at 504-678-4652, email neworleans@nmcrs.org or visit www.nmcrs.org.

Outside of the normal office hours, emergency requests can be made through the American Red Cross Armed Forces Service Center by calling toll free 877-272-7337. Identify yourself as a military Navy or Marine Corps service member seeking emergency assistance.

Religious Programs

On Sunday, Roman Catholic Mass is celebrated at 8 a.m. in the NAS JRB Chapel followed by Catholic Religious Education at 9 a.m. The Protestant Sunday School is at 10 a.m. with worship at 11 a.m.

Additionally, Catholic Mass is offered at the chapel at 11:30 a.m. Tuesday through Friday. Ladies Bible Study meets weekly at 10 a.m. on Tuesday and men’s Bible Study also meets weekly at noon on Tuesday.

Relationship education, Marriage Enrichment Retreats, Family Enrichment Retreats, Personal Growth Retreats, SAFETALK and ASIST are also sponsored from the chapel by CREDO. The schedule for these programs is available at the chapel office.

The chapel also hosts special services for Thanksgiving, Christmas, National Day of Prayer and Easter. The command chaplain is available for individual or couples counseling; please call the chapel to set up an appointment.

The base chapel supports community service projects throughout the year, including coordinating an annual food drive each summer, “Feds Feed Families.” Anyone interested in community services projects is encouraged to contact any member of the chapel staff at 504-678-3525.

Servmart

The ServMart base supply center at NAS JRB New Orleans offers government-purchase cardholders in the area another option when buying office supplies.

The ServMart is operated by Raleigh Lighthouse for the Blind (RLCB), based in Raleigh, North Carolina. The RLCB is one of 90 nonprofit agencies associated with National Industries for the Blind, which provides products and services to federal government customers through the AbilityOne Program.

Veterinary Clinic

NAS JRB New Orleans Services on Base Veterinary Clinic

The clinic is staffed by one veterinarian and is open 8 a.m. to 4 p.m. Tuesday and Thursday by appointment only. All active-duty, reservists, retirees and dependents are eligible to receive veterinary services for their pets. Call 504-678-4600 for more information and to set up an appointment.

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