Story by Amy Stork on 07/01/2019ANSBACH, Germany U.S. Army Garrison Ansbach hosted Lee Cockerell, a speaker and author, during the Garrison's Workforce Development Day May 28 at Katterbach Fitness Center.
Col. Steven Pierce, USAG Ansbach commander, had previously heard Cockerell speak in November 2018 and was eager to introduce him to the community.
"We have an exciting opportunity today to share some interesting and valuable ideas that you will be able to take with you wherever you go in your career," Pierce said. "We are very lucky to have Mr. Lee Cockerell here to discuss some of his experiences with us."
As the former Executive Vice President of Operations for Walt Disney World Resort, Cockerell spoke to Ansbach's civilian workforce, Soldiers and Ansbach Middle/High School students on leadership, management and customer service.
Cockerell said that one of the biggest issues when dealing with people is making our expectations clear to each other.
"People are not clear when they talk to somebody about doing something, there are misunderstandings you didn't say it," he said.
Cockerell mentioned this was extremely important when it comes to the military because transforming civilians into Soldiers means there may be habits that need to be corrected, and those who have first contact with those Soldiers need to make them understand where they are and the expectations.
He also stressed the formula for a great organization was to "hire them right, train them right and treat them right."
Treating people right, Cockerell said, means having the hard conversations. "It means telling them the truth, and when you do that, people will trust you."
Following Cockerell's presentation, several awards were presented to the workforce by Pierce and Command Sgt. Major Philson Tavernier.
Gerald Bauer, USAG Ansbach budget officer, was presented with the USAG Ansbach Army Professional of the 1st quarter, FY19, for GS-12 and above (and equivalent LN and NAF).
Harald Niesser, USAG Ansbach civil engineer, was presented with the USAG Ansbach Army Professional of the 2nd quarter, FY19, for GS-12 and above (and equivalent LN and NAF).
Daniel Jones, Workforce Development Program specialist, was presented with the IMCOM Europe and the USAG Ansbach Army professional of the 2nd quarter, FY19, for GS-11 and below (and equivalent LN and NAF).
Rhonda Hawes, Military Personnel Division chief, received the commander's award for civilian service, the fourth highest honorary award.
Individuals who received the achievement medal for civilian service, the fifth highest honorary award included Mary Burrell, Desiree Faehr, Sierra Knodle, and Glenn McMann.
Victoria Hanrahan received the 2018 Department of the Army, Small Garrison Entertainment Program plaque in recognition of Terrace Playhouse for Excellence in Army Recreation for the Best Army Entertainment Program in 2018.
Those who received the USAG Certificate of Appreciation included Diana Hanna, Guenter Korn, Marc CB Maxwell, Kirk Michael, Lewis Mond, Genie Moseley, Alfred Rouse, Kathleen Smith, Brigitta St. Armand, Breanne Washington, and Steve Webb.
Those who received the USAG Certificate of Appreciation group award for exceptional performance in support of the United States Army Garrison Ansbach INVICTA Full Scale Exercise on May 11 included Andrea Brinschwitz, Armin Brinschwitz, Nele Brinschwitz, Alexander Gernhard, Stefan Groetschel, Birgit Koehler, Patrick Noll, Christine Reifig, Juergen Schwab and Holger Steinmueller.
Those who received the USAG Certificate of Appreciation group award for exceptional performance in support of the United States Army Garrison Ansbach INVICTA Full Scale Exercise from May 8 to 9 included James Dempster, Paul Hilden, Tomas Nepal and Steven Troche.
Those who received the USAG Certificate of Appreciation group award for outstanding achievement as an Administrative Assistant for the Child and Youth Services from May 2018 to May 2019 included Cynthia Caranto, Jordania Ovalle, Amelia Rusk and Jamie Salazar-Storton.
Those who received the USAG Certificate of Appreciation group award for outstanding achievement as an Education Technician for the Katterbach Child Development Center from May 2018 to May 2019 included Elva Aguirre, Birgit Jones, Makenzie Wood and Samantha Young.
Those who received the USAG Certificate of Appreciation group award for outstanding achievement as a Child and Youth Program Assistant for the Katterbach School Age Center from May 2018 to May 2019 included Kasey Buono, Marta Livingston, Gerald Sheaffer and William Smith.