MOUNTAIN HOME AFB

Health Care

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Health Care in Southwest Idaho

Mountain Home AFB Health Care in Southwest Idaho

 

There are many health care services in Elmore County for military, civilians and veterans, though implementation of the Affordable Care Act has changed established insurance options. Visit www.healthcare.gov for information on open enrollment for health care coverage under the national Affordable Care Act. Go to https://www.healthcare.gov to find out more.

Several carriers offer health and dental plans to Idaho residents. Two groups — Advanced Patient Advocacy LLC (www.aparesults.com) and Your Health Idaho (www.yourhealthidaho.org) — can help walk applicants through the maze of choices.

See the Advertiser Directory in this guide to connect with local hospitals and medical centers, health care centers and health care providers.

COMMUNITY HEALTH CARE CLINICS AND RESOURCES

A community health center or clinic is customarily the place to go for those who have no health insurance or have limited income or ability to pay medical fees. Such clinics accept most insurance and provide affordable, comprehensive health care by well-trained, professional staff. They also serve those who are uninsured and underinsured, and most are open to making sliding-scale payment arrangements based on income and family size.

For a list of community health care clinics in Idaho, visit the Community Council of Idaho website at www.communitycouncilofidaho.org and select “Services.”

DENTAL CARE

The Idaho State Dental Association’s website, www.theisda.org, is a useful place to start in finding a dentist with its roster lists. Click on the button to find an Idaho State Dental Association Dentist or verify a dentist, hygienist or dental assistant. You can also seek referrals from people you know who’ve had dental care in the area.

Consider the following to find the best dentist for your needs.

  • Are the office hours convenient for your schedule?
  • Is the dental office close to your home or office?
  • How are dental emergencies handled?
  • Does the office appear to be clean and well-organized?
  • Is the staff helpful and friendly?
  • What are the financial policies and how is insurance handled?

A good relationship with your dentist is essential to good oral health care, so take your time and choose one that you and your family feel comfortable with.

The Idaho Oral Health Program can give you tips for oral health, preventive care and low-cost dental care. Visit its website at www.healthandwelfare.idaho.gov/Health/OralHealth/tabid/106/Default.aspx.

FINDING A LOCAL DOCTOR

The best rule in finding a health care provider in a new location is, the sooner, the better. Before arriving at your new assignment, check the Idaho Medical Association’s online physician finder at www.idmed.org/idaho. You can browse for a provider by type or by location under “physician finder.” That should give you an idea of local medical practitioners as well as where you might need to go for specialized care.

Personal referrals from friends or other medical personnel can add to your options. Building trust with a health care provider takes time, so don’t wait until a family member is ill to find a doctor, nurse practitioner or other health care provider.

Keep in mind the following tips and questions as you look for a health care provider.

  • Visit the American Medical Association’s website at www.ama-assn.org for patient health care resources.
  • Ask health insurance plans and medical offices for information on their doctors’ training and experience.
  • Has the doctor completed several years of training in a specialty and passed an exam? Check out the American Board of Medical Specialties at www.abms.org, call 866-275-2267 or write to the ABMS, 353 N. Clark St., Suite 1400, Chicago, IL 60654.
  • Has anyone registered a complaint or taken disciplinary action against the doctor? To find out, check out the State of Idaho Board of Medicine at http://bom.idaho.gov or call 208-327-7000.

Call the doctor’s office and ask for an appointment. Most doctors will take time to meet potential patients, but you should expect a nominal fee for the use of his or her time.

When you meet a doctor and the staff for the first time, consider the following: When scheduling the appointment, was the receptionist friendly, prompt and professional? Did he or she take time to answer your questions? Were you left on hold too long? Did the receptionist seem knowledgeable about the workings of the office? When you arrived, were you greeted promptly? Was the reception area clean and comfortable? Was the staff friendly and willing to answer your questions? Did you have to wait long in the exam room before the doctor arrived? Was the exam room orderly and clean, with a chair for a family member to sit in? When the doctor arrived and introduced himself or herself, was it with a smile? Did the doctor seem rushed or tired? Did you get a good first impression? Did you feel comfortable revealing personal information? During the consultation, did nurses or assistants pop in and out? Did the doctor leave the room during your conversation? Did the doctor seem caring, compassionate and sympathetic to your concerns? Did the doctor rush through the meeting? Did the doctor seem relaxed? Did you feel as though you were the only patient the doctor had to see that day?

Treat finding a doctor as seriously as looking for a new job or a new home. Depending on the length of time you will be in the area, this relationship is a long-term commitment, and you want to be comfortable with the person who will see you while you are most vulnerable.

For Veterans

Mountain Home AFB Health Care For Veterans

 

Veterans in Elmore County are served within Veterans Integrated Service Network 20 (https://www.visn20.med.va.gov) — the VA Northwest Health Network, with the nearest major medical center in Boise, Idaho, about an hour from Mountain Home Air Force Base. VISN 20 served nearly 3.5 million veterans in fiscal year 2014 with eight medical centers and 51 outpatient clinics located throughout Idaho, Alaska, Washington, Oregon and one county each in California and Montana. The closest community outpatient clinic is in Mountain Home.

Boise VA Medical Center

500 Fort St.
Boise, ID 83702
208-422-1000
www.boise.va.gov

Boise VA Medical Center’s primary service area has a radius of approximately 160 miles with an estimated veteran population of 100,000. The Boise VAMC, within VISN 20, provides highly sophisticated primary, secondary and specialty care to roughly 28,000 veterans each year. The following is a list of community-based outpatient clinics near Elmore County. For a full list of clinics and other facilities, go to www.visn20.med.va.gov.

Caldwell Idaho Community Based Outpatient Clinic

4521 Thomas Jefferson St.
Caldwell, ID 83605
208-454-4820

Mountain Home Idaho Outpatient Clinic

815 N. Sixth E
Mountain Home, ID 83647
208-580-2001

Twin Falls Idaho Community Based Outpatient Clinic

260 Second Ave. E
Twin Falls, ID 83301
208-732-0959

Veterans Crisis Line

800-273-8255

Boise Vet Center

2424 Bank Drive, Suite 100
Boise, ID 83705
208-342-3612

Boise Regional Benefit Office

444 W. Fort St.
Boise, ID 83702-4531
800-827-1000

Idaho Division of Veterans Services

351 Collins Road
Boise, ID 83702
208-780-1300
www.veterans.idaho.gov

The Division of Veterans Services improves the quality of life for Idaho’s veterans, military and their families by increasing awareness and access to appropriate federal, state and local resources. Veterans within the state can receive health care from facilities including one hospital, five community clinics and three veterans homes.

Combat veterans who were discharged or released from active service on or after Jan. 28, 2003, are eligible to enroll for enhanced care in the VA health care system for five years from their date of discharge or release. The enrollment period begins on the discharge or separation date of the service member from active-duty service, or in the case of multiple call-ups, the most recent discharge date. Veterans, including activated reservists and National Guard members, are eligible if they served on active duty in combat after Nov. 11, 1998, and have been discharged under other than dishonorable conditions. Go to www.va.gov/healthbenefits/apply/returning_servicemembers.asp.

The Idaho Division of Veterans Services operates two service offices in the area:

Office of Veterans Advocacy Headquarters

444 Fort St.
Boise, ID 83702
208-780-1380

ISVH Boise OVA Office

320 Collins Road
Boise, ID 83702
208-780-1600

Hospitals/Medical Centers

Because emergencies don’t announce themselves in advance, it’s prudent to know where to go when they happen. Saving minutes in a crisis can mean saving a life. Knowing what services are available, and where, can make all the difference. In life-threatening situations, call 911 immediately and follow dispatcher instructions.

Saint Alphonsus Regional Medical Center

1055 N. Curtis Road
Boise, ID 83706
208-367-2121
www.saintalphonsus.org

Southwest Idaho Advanced Care Hospital

6651 W. Franklin Road
Boise, ID 83709
208-685-2400
http://siach.ernesthealth.com

St. Luke’s Boise

190 E. Bannock St.
Boise, ID 83712
208-381-2222
www.stlukesonline.org/boise

St. Luke’s Elmore

895 N. Sixth E St.
Mountain Home, ID 83647
208-587-8401
www.stlukesonline.org/elmore

Treasure Valley Hospital

8800 W. Emerald St.
Boise, ID 83704
208-373-5000
http://treasurevalleyhospital.com

Vibra Hospital of Boise

2131 S. Bonito Way
Meridian, ID 83642
208-489-9500
www.vhboise.com

Public Health Care

Idaho Department of Health and Welfare – Mountain Home Office

2420 American Legion Blvd.
Mountain Home, ID 83647
208-587-9061
www.healthandwelfare.idaho.gov

The state department of health offers programs that deal with social, economic and individual issues, often helping people in crisis situations. The programs are designed to strengthen families and promote self-reliance. In 2016, the state department served more than 352,000 people, more than 20 percent of the state’s total population. The department’s goal is to enrich and protect the lives of our state’s citizens. To that goal, the organization offers services statewide to ensure that water is safe, children are immunized, the elderly are cared for and birth certificates are correct — to name just a few.

The department’s main office is in Boise, with seven regions encompassing the state’s 44 counties. Its website has information on health topics, services available and a listing of local health units by region.

Local health units offer a variety of services, including communicable disease investigation and intervention, family planning, immunizations, STD counseling and testing, WIC and nutrition services, women’s health services and more. Services vary by location. For a full list of local health units, their hours of operation and their available services, visit www.healthandwelfare.idaho.gov.

Central District Health Department

707 Armstrong
Boise, ID 83704
208-375-5211
https://www.cdhd.idaho.gov

Central District Health Department Mountain Home Office

520 E. 8th St. N
Mountain Home, ID 83647
208-587-4407

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