MOUNTAIN HOME AFB

Getting Settled

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Mountain Home AFB Our Military Getting Settled

 

HEALTH CARE

366th Medical Group

90 Hope Drive, Bldg. 6000
Appointments 208-828-7900
Pharmacy Refills 208-828-6947

www.airforcemedicine.af.mil/MTF/Mountain-Home

Clinic hours: 7:30 a.m. to 4:30 p.m. Monday through Friday
Pharmacy hours: 7:30 a.m. to 5 p.m. Monday through Friday

Note: The clinic and pharmacy are closed 7:30 a.m. to 1 p.m. the first Wednesday of each month.

Urgent Care Center: Open 24/7

Mountain Home AFB’s 366th Medical Group provides medical services and support to approximately 24,000 eligible military beneficiaries a year. It maintains a 10-bed hospital, which was named ACC Best Hospital of the Year for 2014 and 2015, and offers many specialty services. The 366th Medical Group provides emergency, urgent and impatient care. Clinics are provided for dental, family health, flight medicine, pediatrics, immunizations, optometry and women’s health. Care is provided in the following specialty areas: family practice, internal medicine, general surgery, psychiatry, radiology, pharmacy, clinical laboratory, dietetics and physical therapy. Specialty services beyond the capability of the medical group are referred to other military facilities through the aeromedical evacuation system or through local civilian sources.

Dental care services are available to active-duty military only. Family members of active-duty personnel are encouraged to use the TRICARE Dental Program. Information about the TRICARE Dental Program can be obtained by calling 844-653-4061 or visiting www.tricare.mil/CoveredServices/Dental/TDP.

TRICARE

TRICARE is the health care program for active duty and retirees of the uniformed services, their families and survivors. TRICARE’s primary objectives are to optimize the delivery of health care services in the military’s direct care system for all military health system beneficiaries and attain the highest level of patient satisfaction through the delivery of a world-class health care benefit.

TRICARE coverage is completely portable so it moves with you when you relocate. The TRICARE Prime options include TRICARE Prime and TRICARE Prime Remote in the United States, and TRICARE Prime Overseas and TRICARE Global Remote Overseas in regions outside of the United States.

Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in the Defense Enrollment Eligibility Reporting System immediately when you arrive at your new location.
  • Select a new primary care manager when moving within the same region, or submit a new Prime enrollment form within 30 days if you’re moving to a new region.

Where you are moving will determine which Prime option you will enroll in. If you move to a new Prime service area, transfer your enrollment by submitting a TRICARE Prime enrollment and primary care manager change form to your regional contractor. Be sure to include all family members who wish to use Prime on the form.

TRICARE Standard and Extra are available to family members only. Active-duty service members are required to enroll in one of the Prime options. TRICARE Standard and Extra are available throughout the United States, and enrollment is not required. Any active-duty family member who is registered in DEERS may use these programs by seeing any network or non-network provider that is authorized by TRICARE.

If you’re already using TRICARE Standard and Extra, moving is easy. When you arrive at your new location, update your personal information in DEERS immediately. Then find TRICARE-authorized providers in your new area.

Here are a few things to remember about using TRICARE Standard and Extra in a new region:

  • In the U.S., visit your new regional contractor’s website for a list of providers. Remember, if you see network providers, you’ll be using the Extra option and pay lower copayments.
  • If you move to a new region, you’ll have a new claims address for submitting your TRICARE claims.
  • Learn your new region’s prior authorization requirements as these requirements may differ by region.

For a complete description of the different types of coverage programs and regions, visit www.tricare.mil.

HOUSING

Housing Management Office

520 Fir St.
208-828-2781
www.housing.af.mil/Units/Mountain-Home

7:30 a.m. to 3 p.m. Monday through Friday

The Mountain Home AFB Housing Management Office is ready to support you in the transition to your new home and community. Use the resources provided to become familiar with the housing options and support services available to you. When you arrive at Mountain Home AFB, visit the HMO to receive invaluable information, counseling and guidance prior to entering into a written lease or sales contract for housing.

Unaccompanied Housing

520 Fir St.
208-828-2244
www.housing.af.mil/Units/Mountain-Home

7:30 a.m. to 3 p.m. Monday through Friday

Unaccompanied housing is provided for unaccompanied airmen in the ranks of E-1 to E-3 and E-4 with less than 3 years of service. Each airman is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living.

The dormitories consist of 680 bed spaces in six dormitories. Two dorms are “1+1 corridor” style, which include two rooms that share a common kitchen and bathroom. The other four dorms are “2+2 corridor” style, which include two rooms that share a common bathroom. Amenities include nicely appointed game rooms and TV rooms.

Unaccompanied airmen in the rank of E-4 with greater than 3 years of service and above will move into housing in the local community.

Mountain Home Family Housing

520 Fir St.
208-832-9900
www.mountainhomefamilyhousing.com

8 a.m. to 5 p.m. Monday, Tuesday, Thursday and Friday; 8 a.m. to 7 p.m. Wednesday; 10 a.m. to 4 p.m. Saturday; noon to 4 p.m. Sunday

At Mountain Home AFB, military family housing is privatized. Balfour Beatty Communities owns the family housing and is responsible for maintaining, repairing, constructing and managing the community. In addition to your option to purchase and rent housing in the local community, you now may choose to live in privatized housing by signing a tenant lease agreement with Balfour Beatty Communities.

For comprehensive information about the privatized housing community at Mountain Home AFB, visit the Mountain Home Family Housing website.

MAIL

Post Office

480 Fifth Ave. 208-832-7008

11 a.m. to 3 p.m. Monday through Friday

To receive mail for general delivery, use the following address:

Your Name
General Delivery
Mountain Home AFB, ID 83648

PETS

Veterinary Treatment Facility

975 Falcon St., Bldg. 2200
208-828-2221

https://mhafbfun.com/vet

8 a.m. to 4 p.m. Monday through Thursday (closed noon to 1 p.m.) and 7 a.m. to 11 a.m. Friday

Personnel residing on Mountain Home Air Force Base must have pets licensed by the Veterinary Treatment Facility. Personnel living off base must have pets licensed by the respective city where they reside.

Appointments are available for vaccinations, wellness exams, health certificates and sick calls. The Veterinary Treatment Facility also offers microchips, dentals, and spay and neutering services. Supervised children are always welcome in the facility. Services are provided to any active-duty military, retired military, and reservists or National Guard members on active-duty status.

For emergencies and serious illnesses, patrons should seek help at an off-base veterinary clinic.

RELIGIOUS GUIDANCE

Liberty Chapel

420 Gunfighter Ave., Bldg. 2606
208-828-6417

The United States Air Force Chaplain Corps is dedicated to preserving your right to worship. It provides, or finds a way to provide, for a broad spectrum of worshipers. If you are seeking spiritual support for any denomination or faith group, it will do its best to assist you.

The Mountain Home Air Force Base chapel offers worship services as well as various types of counseling and seminars. All counseling sessions are covered by privileged communication.

Call the chapel for a schedule of services or for more information.

VEHICLE REGISTRATION

As of August 2011, you must register your ID card with the base electronic verification system before being granted access through the gate. This can be accomplished at the visitors center at the main gate. If you have any questions, call the Visitor Control Center at 208-828-6022.

All privately owned vehicles on base must be insured, and a current license plate is required. Idaho state traffic laws apply on base; see the Getting To & Around chapter on Page 15 for more information. All vehicles entering or leaving base are subject to search.

MILITARY TRUSTED BUSINESSES

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