DYESS AFB

Getting Settled

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GOVERNMENT HOUSING
Housing Management Office
481 Fifth St. 325-696-2150
DSN 461-2150
www.housing.af.mil/dyess/govthousingoption 
8 a.m. to 4:15 p.m. Monday through Wednesday, Friday; 8 a.m. to 3 p.m. Thursday
Dyess offers government housing in seven neighborhoods:
Eagle Heights - Senior Officer and Field Grade Officer
Freedom Run - Company Grade Officers
Patriot Acres - Senior NCO
Frontier Meadows - Senior and Junior NCO
Liberty Crossing - Junior NCO
Lonestar Trails - Junior NCO
Hunters Mesa - Junior NCO


The housing inventory consists of 674 family homes in the seven neighborhoods. Housing amenities include washer and dryer hook-ups, stove, refrigerator, dishwasher, central heating and air conditioning, attached garages and fenced in yards. There are numerous playgrounds around the housing areas, as well as basketball courts and baseball fields. The Base Youth Center is centrally located in the housing area. Residents are welcome to check-out lawn equipment and the store carries a variety of household items.


Restrictions at Dyess include a limit of two pets per household. Dyess follows the approved Air Force Pet Policy, established in May 2011, which prohibits all pit bulls (American Staffordshire terriers, English bull terriers), Rottweilers, Dobermans, chows and wolf hybrids or any mix breed of these dogs.


PRIVATIZED HOUSING
Quail Hollow
5802 Kala Drive
Abilene, TX 79606 325-690-6698
www.dyessfamilyhousing.com 
Dyess families have the option of renting one of the 402 units in Quail Hollow. Quail Hollow is an off-base privatized housing community using new congressional legislation, which allows a private contractor to build, own and manage housing for the base’s use. The units remain owned and managed by the contractor, Hunt Military Community. It is not government housing.


The community is located close to schools and shopping and feature community centers as well as extensive recreational and play areas. Call the housing company or visit its website for information about the area’s amenities, community events and more.


UNACCOMPANIED HOUSING
424 Fourth Ave. 325-696-4402
DSN 461-4402
7 a.m. to 4:30 p.m. Monday through Friday
Dyess has 11 dormitories with 744 bed spaces. The central dormitory management office maintains waiting lists, by dorm, of people who want to move off base and receive basic allowance for quarters at the single rate.


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Four dormitories have been renovated to the one-plus-one standard, which includes a shared kitchen and bath. Three dormitories are a room with a private bath configuration. The remaining four dormitories are room-bathroom-room configuration with no kitchen and residents share a bathroom. All dormitories are equipped with refrigerators. Residents may use coffee makers, toasters and popcorn poppers in dorm rooms as long as the appliances meet base fire regulation standards. All facilities have a recreation room equipped with a pool table or Ping-Pong table, foosball table and cable television. Washers and dryers are also provided.


Military members are assigned to a dormitory designated for their squadron personnel. Unit integrity is an Air Force requirement. Residents are provided a storage area in the facility they occupy. Storage will accommodate packing boxes and smaller items. Space is not available for large items such as furniture. The legal drinking age in Texas is 21. Alcohol is permitted in the dorms for occupants 21 or older.


MAIL
Post Office
226 Commissary Road 325-695-7965
To receive mail, list your forwarding address as follows:
Your Name
General Delivery
226 Commissary Road
Dyess AFB, TX 79607


If you plan to live in the dormitories, you will receive an AF Form 624, base/unit locator and PSC directory from your orderly room.


PETS
Dyess Vet Clinic
941 Hospital Road 325-696-3367
DSN 312-461-3366
The Vet Clinic provides wellness services for pets including annual immunization, treatments for skin disorders, eye and ear infections, microchipping and health certificates for travel. Heartworm prevention, flea and tick medication, vitamins, dental kits and shampoos are available for purchase at the resale counter. Equine vaccination clinics are also periodically offered. Call the clinic for details.


Residents of base housing are required to register their pets with the Vet Clinic within five days. Bring the animal’s shot record with you at registration time or get vaccinated there. Dogs are required to be on heartworm prevention as well.

There is a dangerous dog restriction for housing residents. Pets residing off base and within Abilene city limits are required to wear a city license. Licenses are available at veterinary services. Abilene and Dyess enforce a leash law.


EDUCATION
Education Office
425 Third St. 325-696-5544
The base education office has a wide variety of services and programs to assist with educational needs. These include general education and vocational counseling as well as counseling on the Community College of the Air Force, college courses and Air Force commissioning programs. Tutoring service for math is available at no cost. A wide variety of testing is available, including CLEP, DANTES and the scholastic aptitude test. In addition to the following college and university offerings, distance-learning opportunities are available. A baccalaureate degree in business administration can be completed at Dyess through McMurry University. In addition, on-base courses in general education are held during lunch hours or evenings.


School Liaison Office
382 Ave. D 325-696-5999
DSN 312-461-5999
Students who live on base in kindergarten through fifth grade attend Dyess Elementary School, just outside the Delaware gate. Access to the school is through the Delaware gate, which is limited to walking traffic; no vehicle traffic is permitted at this time. Students in grades six through eight attend Clack Middle School. Students in grades nine through 12 attend Cooper High School. Bus service is provided by Abilene Independent School District for students attending Clack Middle School and Cooper High School.


Dyess Elementary School
402 Delaware Road
Abilene, TX 79607 325-690-3795
www.abileneisd.org/Domain/482 


Clack Middle School
1610 Corsicana Ave.
Abilene, TX 79605 325-692-7961
www.abileneisd.org/Domain/283


Cooper High School
3639 Sayles Blvd.
Abilene, TX 79605 325-691-1000
www.abileneisd.org/Domain/81


HEALTH CARE
TRICARE
TRICARE is the health care program for active duty and retirees of the uniformed services, their families and survivors. TRICARE’s primary objectives are to optimize the delivery of health care services in the military’s direct care system for all military health system (MHS) beneficiaries and attain the highest level of patient satisfaction through the delivery of a world-class health care benefit.


TRICARE coverage is completely portable so it moves with you when you relocate. The TRICARE Prime options include TRICARE Prime and TRICARE Prime Remote in the United States, and TRICARE Prime Overseas and TRICARE Global Remote Overseas in regions outside of the United States.


Follow these simple steps to ensure you have no break in coverage when you move:


Do not cancel your TRICARE Prime enrollment option before you move.


Update your personal information in the Defense Enrollment Eligibility Reporting System (DEERS) immediately when you arrive at your new location.


Select a new primary care manager (PCM), when moving within the same region or submit a new Prime enrollment form within 30 days if you’re moving to a new region.


Where you are moving will determine which Prime option you will enroll in. If you move to a new Prime service area, transfer your enrollment by submitting a TRICARE Prime Enrollment and PCM Change Form to your regional contractor. Be sure to include all family members who wish to use Prime on the form.


TRICARE Standard and Extra are available to family members only. Active-duty service members are required to enroll in one of the Prime options described above. TRICARE Standard and Extra are available throughout the United States, and enrollment is not required. Any active-duty family member who is registered in DEERS may use these programs by seeing any network or non-network provider that is authorized by TRICARE.


If you’re already using TRICARE Standard and Extra, moving is easy. When you arrive at your new location, update your personal information in the Defense Enrollment Eligibility Reporting System (DEERS) immediately. Then find TRICARE-authorized providers in your new area.


Here are a few things to remember about using TRICARE Standard and Extra in a new region:


In the U.S., visit your new regional contractor’s website for a list of providers. Remember, if you see network providers, you’ll be using the Extra option and pay lower copayments.


If you move to a new region, you’ll have a new claims address for submitting your TRICARE claims.


Learn your new region’s prior authorization requirements as these requirements may differ by region.


For a complete description of the different types of coverage programs and regions, please visit www.tricare.mil.


7th Medical Group
697 Louisiana Drive
Appointment line 312-696-4677
The 7th Medical Group is an outpatient clinic that is the designated primary place of care for Dyess’ active-duty members and all dependents enrolled in TRICARE Prime. Priority for medical appointments is given to active-duty military personnel and TRICARE Prime enrollees. Dental care is available to active-duty military. Family members seeking dental appointments may be seen on a space available basis but are usually referred off base.


The 7th Medical Group does not have an emergency room. Emergency conditions are those that require immediate medical treatment (potential loss of life, limb or sight). For emergency care, call 911 or go to the nearest hospital.

Emergency care is available at the Hendrick Medical Center and Abilene Regional Medical Center.


If you need health care advice after hours, contact the Healthcare Information Line (HCIL) at 800-611-2875. The Healthcare Information Line offers guidance on personal health and wellness matters and is a benefit under the TRICARE contract. Registered nurses are available 24 hours a day, seven days a week to discuss treatments, symptoms, illness prevention and education.


The Primary Care Clinic provides limited service on the weekends, holidays, down days and monthly training afternoons. If you require care during these times, contact the Medical Information Center at 325-696-2334 for further instructions.


If you are active duty and have a spouse or child with a special need (mental, emotional, educational or physical) enrollment in the Exceptional Family Member Program-Medical (EFMP-M) is mandatory. This program can minimize hardships by providing referral to appropriate resources on and off base, assistance in reassignment or deferment considerations, information on community programs and support groups.


Obstetrical/Gynecological Services are provided in the local community. Pregnancy tests are accomplished by the primary care managers (PCM); either family practice providers or flight surgeons.

 


Clinics
Dental 325-696-2304
Flight Medicine 325-696-5490
Health & Wellness 325-696-4140
Immunization 325-696-1788
Laboratory 325-696-2301
Mental Health 325-696-5380
Optometry 325-696-4438
Pediatrics 325-696-4677
Physical Therapy 325-696-5451
Pharmacy 325-696-4677
Prescription Refills 325-696-1585
Public Health 325-696-5478
Radiology/X-Rays 325-696-2375
Women’s Health 325-696-5432
Ancillary and Administrative Services
Appointments 325-696-4677
Family Advocacy 325-696-5380

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