LAUGHLIN AFB

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  2. Getting Settled

Getting Settled

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HEALTH CARE

47th Medical Group

590 Mitchell Blvd., Bldg. 375

Main line, appointments 830-298-6333

Pharmacy 830-298-6451

www.laughlin.af.mil/units/47thmedicalgroup

The 47th Medical Group is Laughlin Air Force Base’s outpatient clinic, providing primary and specialty care for TRICARE beneficiaries. The unit’s mission is to deliver excellent services to improve the health, readiness and safety of the clinic’s customers and employees. The 47th Medical Group promotes innovation, a healthy community and a ready-to-fight force.

To that end, the wing provides a wealth of medical services that include dentistry, family health, flight medicine, immunizations, lab testing, mental health care, optometry, pediatrics, pharmacy and radiology. All eligible beneficiaries can call for an appointment from 7:30 a.m. to 4:30 p.m. Monday through Thursday or 8:30 a.m. to 4:30 p.m. Friday.

TRICARE

TRICARE is the health care program for active duty and retirees of the uniformed services, their families and survivors. TRICARE’s primary objectives are to provide the best possible health care services in the military’s direct care system for beneficiaries and attain the highest level of patient satisfaction through delivering a world-class health care benefit.

TRICARE coverage is portable so it moves with you when you relocate. TRICARE Prime options include TRICARE Prime and TRICARE Prime Remote in the United States, and TRICARE Prime Overseas and TRICARE Global Remote Overseas outside the United States.

Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in the Defense Enrollment Eligibility Reporting System (DEERS) immediately when you arrive at your new location.
  • Select a new primary care manager (PCM) when moving within the same region, or submit a new Prime enrollment form within 30 days if you’re moving to a new region.

Where you are moving will determine your Prime option. If you move to a new Prime service area, transfer your enrollment by submitting a TRICARE Prime Enrollment and PCM Change Form to your regional contractor. Be sure to include all family members who wish to use Prime on the form.

TRICARE Standard and Extra are available to family members only. Active-duty service members are required to enroll in one of the Prime options. TRICARE Standard and Extra are available throughout the United States, and enrollment is not required. Any active-duty family member who is registered in DEERS may use these programs by seeing any network or non-network provider that is authorized by TRICARE.

If you’re already using TRICARE Standard and Extra, moving is easy. When you arrive at your new location, update your personal information in DEERS immediately. Then find TRICARE-authorized providers in your new area.

Here are a few things to remember about using TRICARE Standard and Extra in a new region:

  • In the U.S., visit your new regional contractor’s website for a list of providers. Remember, if you see network providers, you’ll be using the Extra option and pay lower copayments.
  • If you move to a new region, you’ll have a new claims address for submitting your TRICARE claims.
  • Learn your new region’s prior authorization requirements because these requirements may differ by region.

For a complete description of the different types of coverage programs and regions, visit www.tricare.mil.

HOUSING

Housing Management Office

8550 Edwards St. 830-298-5732/5733

www.housing.af.mil/laughlin

7 a.m. to 4:30 p.m. Monday through Friday

The Laughlin Air Force Base Housing Management Office is ready to support new arrivals in their transition to a new home and community, and provides resources to familiarize newcomers with their housing options and available support services. Those arriving at Laughlin Air Force Base should visit the Housing Management Office right away to receive information, counseling and guidance before they sign a lease or rental/sales contract for housing.

Unaccompanied Housing

419 Fourth St. 830-298-5213

www.housing.af.mil/Laughlin/unaccompanied

7:30 a.m. to 4:30 p.m. Monday through Friday

Unaccompanied housing is provided for unaccompanied airmen in the ranks of E-1 to E-3 and E-4 with less than three years of service. Each airman is provided with a private sleeping room, furnishings, bed linens and supplies required for comfortable living. Permanent party unaccompanied housing consists of single-occupant rooms, a shared bathroom and an in-house laundry facility.

Unaccompanied airmen in the rank of E-4 with more than three years of service will move into housing in the local community.

Laughlin Family Housing

8550 Edwards St. 830-298-1701

www.laughlinfamilyhousing.com

8 a.m. to 5 p.m. Monday through Friday

At Laughlin Air Force Base, military family housing is privatized. In addition to your option to purchase or rent housing in the local community, you may now choose to live in privatized housing by signing a tenant lease agreement with Hunt Companies, which owns the family housing and is responsible for maintaining, repairing, constructing and managing the community.

For comprehensive information about homes and amenities available in the Laughlin privatized housing community, visit the Laughlin Family Housing website.

MAIL

Though postal drop boxes are situated throughout Laughlin for dropping off mail, those unable to pre-pay online to ship packages or for certified or insured mail services should go to one of the two post offices in Del Rio: 2001 Bedell Ave., 8:30 a.m. to 4:30 p.m.; or 114 E. Broadway St., 9:30 a.m. to 4:30 p.m.

The Official Mail Center on base provides mail services to base agencies, processes administrative communication for on-base distribution and off-base transmission and delivers personal mail to enlisted dorm residents.

Official mail can be dropped off by authorized unit representatives during normal Official Mail Center customer service window hours, 11 a.m. to 5 p.m., with a lunch break from 1 to 1:30 p.m., Monday through Friday. For more information, call the USPS postmaster at 830-775-3571 or the 47th Communications Squadron at 830-298-9300.

Official Mail Center/Postal Service Center

477 Fourth St., Bldg. 257

Suite 3 830-298-4310/5417

11 a.m. to 5 p.m., closed for lunch 1 to 1:30 p.m., Monday through Friday

Laughlin AFB postal needs are handled by the Official Mail Center, which rents post office boxes to all military personnel, civilian employees and their families. To receive mail for general delivery, use the following address:

Your name and rank
General Delivery
Mail Room
Laughlin AFB, TX 78843

If you plan to live in the dormitory permanently, request a PSC mailbox in advance. Send your sponsor a copy of your orders and request the sponsor obtain a PSC box assignment from the Postal Service Center for you. A locator card must be filled out to receive mail at the general delivery address. You may also call to have one filled out over the phone at 830-298-4310.

PETS

Veterinary Services

140 Alabama Ave., Bldg. 25 830-298-5500

Pets belonging to personnel who live on Laughlin Air Force Base must be licensed by the Veterinary Treatment Facility. Pets belonging to personnel living off base must be licensed by the city where they reside. All dogs and cats living on base must have current rabies vaccinations.

The clinic provides veterinary health care and pet products such as oral flea control, topical and spot-on flea and tick control and heartworm preventives to pets belonging to active-duty and retired personnel and their dependents. The vet is available by appointment only once a month; dates and times of availability are published in advance.

Services range from vaccinations and deworming to blood tests and treatment for infections. Call 830-298-500 for hours and services.

New residents of base housing are limited to two pets (dog, cat, bird or fish aquarium), and no pet weighing over 100 pounds will be accepted, nor will certain breeds of dogs, including pit bulls, Rottweilers and Doberman pinschers.

 

Laughlin AFB Religious Guidance

 

RELIGIOUS GUIDANCE

Laughlin Air Force Base Chapel

Fifth Street, Bldg. 359 830-298-5111

www.facebook.com/Laughlin-AFB-Chapel-115856538447966

The U.S. Air Force Chaplain Corps is dedicated to preserving your right to worship, and the chapel staff and faith community leaders work hard to provide a comprehensive spiritual and religious program for the base community. If you are seeking spiritual support for any denomination or faith group, they will do their best to assist you.

The Laughlin Air Force Base chapel offers counseling and seminars including premarital, marital, religious, stress and grief/loss. All counseling sessions are covered by privileged communication.

Catholic Services

  • Daily Mass, contact Sacred Heart (830-775-2143) or St. Josephs (830-774-4753)
  • Sunday Mass, 9:30 a.m.

Protestant Services

  • 11:15 a.m., Sunday

VEHICLE REGISTRATION

Laughlin Air Force Base no longer requires drivers to register their vehicles on base but all privately owned vehicles on base must be insured — in Texas, for a minimum of $30,000 per injured person up to a total of $60,000 for everyone hurt in an accident, plus $25,000 for property damage — and license plates must be current. Active-duty military from out of state don’t have to register or title their vehicles in Texas; go to www.txdmv.gov/motorists/for-our-troops for Texas laws that do apply to military motorists. On base, all state traffic laws apply, and all vehicles entering or leaving Laughlin are subject to search.

Like all U.S. military installations, Laughlin AFB prohibits on-base cellphone use by the driver of a moving motor vehicle unless the cellphone is used with a hands-free device.

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