All newcomers deserve a helping hand when getting settled on base, as well as in the community. Your sponsor will help accomplish this, answer your questions and clear up any concerns you may have about Malmstrom Air Force Base, its facilities or the Great Falls area before you arrive.
Your sponsor will also greet you upon arrival, so let him or her know your travel plans. Throughout your inprocessing and the first week at Malmstrom, let your sponsor help, rather than trying to do it all yourself. The purpose of a sponsor is to help you settle in as quickly as possible with the least amount of difficulty.
MALMSTROM INN AND SUITES
The Malmstrom Inn and Suites (visiting quarters) serve as a 24-hour arrival point for the base and primarily serve temporary duty travelers. The staff will help you contact your sponsor if you have not already done so and provide you with temporary lodging, if required. Reservations are taken 24/7 and should be made when you receive permanent change of station or TDY orders. Reservations can be made for up to 30 days for a PCS, and unlimited days for the TDYguest. In case of extreme hardship for PCS guests, extensions can be requested through the front desk and will be evaluated on a case-by-case basis. Airmen should report to the Malmstrom Inn, Building 1680, when arriving after duty hours, weekends or holidays for assistance with lodging. The reservation number is DSN 632-3394 or commercial 406-727-8600.
EXTENDED STAY SUITES (TEMPORARY LODGING FACILITIES)
The Extended Stay Suites consist of 30 units. These units are directly behind the Malmstrom Inn and Suites and have a kitchenette, a dining and living area, full bath and a separate bedroom. There are 15 one-bedroom units and 15 two-bedroom units. Each are fully equipped with a kitchen and eating utensils, small appliances, a telephone, a washer and dryer, a TV and a DVD player. Each unit has its own entry and offers very close parking. A limited number of pet-friendly units are available. An up-to-date copy of shot records is required for all pets. A playground is also on site on a seasonal basis. All lodging facilities are non-smoking to include the use of electronic cigarettes. For reservations, call lodging at DSN 632-3394 or commercial 406-727-8600.
Newly arrived personnel should report to Building 1191, Room 101, in uniform within 24 hours of arrival, to begin inprocessing. The Military Personnel Flight conducts inprocessing 9-10 a.m. and 2-3 p.m. Monday through Friday. Individuals should bring the following documents for initial inprocessing:
- Medical and dental records (if hand-carried).
- Unopened, sealed relocation package from previous base.
- Copies of PCS orders.
After signing in with Customer Support, individuals will be scheduled for their base inprocessing appointment in Building 1191, Room 207, 8-10 a.m. Tuesday or Thursday (Personnel and Finance will brief during this session). This appointment must be completed before house hunting (PTDY) can start. For this appointment, personnel will need the following additional items:
- Travel voucher documentation such as airfare tickets, with the amount paid, receipts and recruiter’s assistance letter, if applicable.
- Any military-issued passports.
- Recruiters Assistance Program sheet (first-term Airmen only).
For more information, contact the Military Personnel Section at 406-731-4155.
HOUSEHOLD GOODS AND UNACCOMPANIED BAGGAGE, TRAFFIC MANAGEMENT OFFICE
When preparing for shipment of your household goods and unaccompanied baggage to Malmstrom, your local Traffic Management Office will provide personalized entitlement briefings to you prior to your PCS.
It is advisable to include small household items in your unaccompanied baggage. Also, depending on the time of year you are arriving, seriously consider shipment of warm or cold weather clothing due to the possibility of extreme weather conditions. Upon arrival, immediately contact the Joint Personal Property Shipping Office in Colorado Springs, Colorado, at 800-771-1819 or DSN 692-9291 to inform them you’ve arrived on station and to schedule a delivery date for your personal property. If you used a government contract carrier contact that company. If you completed a do-it-yourself (DITY) move you will need to take all appropriate paperwork to TMO in Bldg. 400, Room 217 for final processing.
The Housing Management Office is ready to support you in the transition to your new home and community. The office has professionals who can provide assistance for incoming personnel with information for residing on base or living off base. The HMO is in Building 130 and is open 8 a.m. - 5 p.m. Monday through Friday. To contact the housing office, send an email to firstname.lastname@example.org, or call 406-731-3056 or 406-731-2272.
On Base: At Malmstrom, family housing is privatized. Balfour Beatty Communities owns the family housing and is responsible for maintaining, repairing and managing the community. Malmstrom has 1,116 family housing units in six different neighborhoods with several different floor plans. All units are equipped with a stove, refrigerator, dishwasher and garbage disposal. Units also feature carpet, central heat and air conditioning, vinyl fencing and attached garages.
BBC Management office hours are 8 a.m. - 5 p.m. Monday, Tuesday, Thursday and Friday; and 8 a.m. - 7 p.m. Wednesday. The community website can be found at www.malmstromafbhomes.com.
Off Base: The HMO maintains a current listing of rental properties in the local Great Falls and Cascade County area. Average rental prices in the area are $500 to $695 for a one-bedroom, unfurnished rental; $625 to $800 for a two-bedroom, unfurnished rental; and $800 to $1,400 for a three-bedroom, unfurnished house. Four-bedroom or larger rentals are usually a minimum rent starting at $1,000. Leases are normally required and range from six to 12 months, but there are some units available on a month-to-month basis. Security deposits are usually required and range from $150 and up to a deposit plus the first and last month’s rent in advance. Many landlords do not allow pets, and those who do often require a pet deposit. Before you enter into any rental lease for off-base housing, we strongly recommend you come to the housing office for additional tips and guidance on renting in the local area.
Homes for sale in Great Falls are available in many price ranges and sizes. The HMO maintains a book of homes for sale by military members whether using a real estate agent or not. Contact the housing office professionals for more information.
Occupants of base housing are permitted only two pets per household. A photo of each pet will be provided to BBC for inclusion in your housing record. Temporary lodging will allow pets, but rooms are limited. Most housing off base is not pet friendly so you should prepare for any alternative arrangements you might need. There are also animal boarding facilities near Malmstrom. You will need to find an available facility for your pet and make arrangements before or shortly after your arrival.
The following breeds of dogs, including those that have any of the following breed lineages, are deemed dominant and aggressive and will not be permitted to be housed at or on the premises: pit bulls (including American Staffordshire terriers and English Staffordshire bull terriers), Rottweilers, chow chows, Doberman pinschers, Cane Corso, Akita Perro de Presa Canario and wolf hybrids. Also, exotic pets and farm animals including rabbits, ferrets, reptiles, etc., are not allowed on base.
VISITOR CONTROL CENTER
Base passes for visitors can be obtained at the Visitor Control Center in Building 192, adjacent to the 2nd Avenue North gate. Current vehicle registration, proof of insurance and a valid driver’s license are required. Additionally, all visitors must present a REAL ID Act compliant identification for access to the base, or will need to be escorted by a DOD ID cardholder.
VEHICLE REGISTRATION AND LICENSING
To operate a privately owned vehicle on base, it must be registered in accordance with state law. Military active-duty members are entitled to maintain registration plates from their state of record or the state of their last duty station. However, if the military member or spouse obtains off-base employment, a Montana driver’s license must be obtained within 90 days.
If you are not a Montana resident, Montana vehicle registration and license tags may be obtained at a substantial savings by presenting your military ID card and a current leave-and-earnings statement at the county treasurer’s office. It is beneficial if only the active-duty member’s name appears on all vehicle registrations.
Winter in Montana is unpredictable at best. Therefore, winterizing a car or truck is extremely important. Good heaters and defrosters are vital in winter driving.
Plastic frost and fog shields on the back and side windows may aid visibility. Windshield wiper blades mounted on arms with proper tension are a necessity. An antifreeze additive should be used in windshield wiper fluids that do not already contain an antifreeze solution. A scraper is the best thing to use to remove ice.
Proper tuneups and winter lubrications are also essential. Enough antifreeze should be used to protect the cooling system to 45 degrees below zero. All-season radial tires with good tread are recommended.
Additional items to consider carrying in your vehicle for winter driving are:
- Winter coat or parka
- Ice cleats
- Tow cable or chain
- Bag of sand
- Jumper cables
- Tire chains
- Flashlight with extra batteries
- Battery-operated radio and batteries
- Small tool kit
- Tire and wheel wrench
- Matches and candles
- Emergency food and water
The safety office conducts an overall mishap prevention program for your welfare. The program’s major elements are: flight, missiles, explosives, industrial, recreational and traffic investigations. Education, promotion and publicity are important aspects of keeping informed, as is a system of identifying, reporting and eliminating safety hazards.
The Base Honor Guard renders military honors for Air Force personnel and their family members during funeral services across the state of Montana and parts of Wyoming. It also provides ceremonial support for other community and military events including parades, retreats, changes of command, distinguished visitors and presentation of the national colors. To learn more or to join the Base Honor Guard, please visit www.341fss.com/honor-guard.