There are many health care services in Curry and Roosevelt counties for military, civilians and veterans, though implementation of the Affordable Care Act has changed established insurance options. Visit www.healthcare.gov for information on open enrollment for health care coverage under the national Affordable Care Act. For additional health insurance exchange resources in New Mexico, visit www.bewellnm.com.
See the Military Buyer’s Guide to connect with local hospitals and medical centers, health care centers and health care providers.
Community Health Care Clinics and Resources
A community health center or clinic is customarily the place to go for those who have no health insurance or have limited income or ability to pay medical fees. Such clinics accept most insurance and provide affordable, comprehensive health care by well-trained, professional staff. They also serve those who are uninsured and underinsured, and most are open to making sliding scale payment arrangements based on income and family size.
For a full list of community health centers in the area, visit La Casa Family Health Center’s website at www.lacasahealth.com.
The New Mexico Board of Dental Health Care and the Dental Hygienist Committee’s website, www.rld.state.nm.us/boards/dental_health_care.aspx, is a useful place to start in finding a dentist by using its license verification service. Select “Look up a License” from the website to find or verify a dentist, hygienist or dental assistant. You can also seek referrals from people you know who’ve had dental care in the area.
Consider the following to find the best dentist for your needs.
- Are the dentist’s office hours convenient for your schedule?
- Is the dental office close to your home or office?
- How are dental emergencies handled?
- Does the office appear to be clean and well organized?
- Is the staff helpful and friendly?
- What are the dental office’s financial policies and how is insurance handled?
The New Mexico Office of Oral Health can give you tips for oral health and low-cost dental care. Visit its website at https://nmhealth.org/about/phd/hsb/ooh.
Finding a Local Doctor
Before you arrive at your new assignment, you can check the New Mexico Medical Society website, www.nmms.org, and use the “Find a Physician” option. You can browse for a provider by type or by location. This should give you a preview of the local medical practitioners as well as where you might need to go for specialized care.
Personal referrals from friends or other medical personnel can add to your options.
You can check a doctor’s certification at the American Board of Medical Specialties at www.abms.org. To see if anyone has registered a complaint or taken disciplinary action against the doctor, visit the New Mexico Medical Board at www.nmmb.state.nm.us or call 505-476-7220. When you have selected a health care provider, consider the following.
- When you scheduled your appointment, was the receptionist friendly, prompt and professional? Did he or she take time to answer your questions? Were you left on hold too long?
- When you arrived for your appointment, were you greeted promptly? Was the reception area clean and comfortable? Was the staff friendly and willing to answer your questions?
- Did you have to wait long in the exam room before the doctor arrived? Was the exam room orderly and clean, with a chair for a family member?
- When the doctor arrived and introduced himself or herself, did he or she seem rushed or tired? Did you get a good first impression?
- During the consultation, did nurses or assistants pop in and out? Did the doctor seem caring, compassionate and sympathetic to your concerns? Did you feel comfortable revealing personal information? Did the doctor rush through the meeting?
Treat finding a doctor as seriously as looking for a new job or a new home. You want to be comfortable with the person who will see you while you are most vulnerable.
Veterans in Curry and Roosevelt counties are within the Veterans Integrated Service Network 17 — VA Heart of Texas Health Care Network, with the nearest major service center in Amarillo, Texas, about two hours from Cannon Air Force Base. VISN 22 serves veterans in the state of Texas and portions of New Mexico and Oklahoma with eight health care systems. The closest community-based outpatient clinic is in Clovis.
Veterans in southeastern New Mexico can arrange for free transportation to a medical center or a nearby community-based outpatient clinic through a program provided by the Southeastern New Mexico Chapter of the Vietnam Veterans of America. To arrange transportation, call 575-622-0729.
Thomas E. Creek VA Medical Center
6010 Amarillo Blvd. W.
Amarillo, TX 79106 806-355-9703
The Thomas E. Creek VA Medical Center provides primary, specialty and extended care to veterans throughout the Texas and Oklahoma panhandles and eastern New Mexico. It offers a spectrum of inpatient and outpatient health care services, from dental services to surgical care.
The closest community-based outpatient clinic is in Clovis. For a full list of clinics and other facilities, go to www.amarillo.va.gov.
Clovis VA Outpatient Clinic
921 E. Llano Estacado Blvd.
Clovis, NM 88101 575-763-4335
New Mexico Department of Veterans Services
407 Galisteo St., Room 134
Santa Fe, NM 87501 505-383-2400
Veterans Crisis Hotline 800-273-8255
The Department of Veterans Services improves the quality of life for New Mexico’s veterans, military and their families by increasing awareness and access to appropriate federal, state and local resources.
It operates one service office in the area:
Clovis NMDVS Office
904 W. Sixth St.
Clovis, NM 88101 575-762-6185
Because emergencies can happen without warning, it is prudent to know where to go when they happen. Saving minutes in a crisis can mean saving a life. Knowing what services are available, and where, can make all the difference. Visit the following websites for more information on local hospital and medical center services.
Plains Regional Medical Center
2100 N. Martin Luther King Jr. Blvd.
Clovis, NM 88101 575-769-2141
Roosevelt General Hospital
42121 U.S. Highway 70
Portales, NM 88130 575-359-1800
Public Health Care
New Mexico Department of Health
1190 S. St. Francis Drive
Santa Fe, NM 87505 505-827-2613
The state department of health works to promote health and wellness, improve health outcomes, and assure safety net services for New Mexicans.
The department’s headquarters is in Santa Fe, with public health offices and treatment and long-term care facilities throughout the state. Its website has information on health topics, services available and a listing of local public health offices by county.
Local public health offices offer a range of care, including children’s medical services, family planning, immunizations, STD counseling and testing, WIC and nutrition services, and more. Services vary by location. A listing of local public health offices in Curry and Roosevelt counties follows. For a full list of offices, their hours and their available services, visit www.nmhealth.org and select “Locations.”
208 E. Casablanca Ave.
Cannon AFB, NM 88103 575-784-2127
1513 W. Fir St.
Portales, NM 88130 575-356-4453