ROBINS AFB

Getting Settled

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Robins AFB Our Military Getting Settled

HEALTH CARE

78th Medical Group

655 Seventh St., Building 700
Central Appointments 478-327-7850
Dental Clinic 478-327-8056
Mental Health 478-327-8398
Pharmacy 478-327-8150
Suicide Crisis Lifeline and Chat 800-273-8255
www.airforcemedicine.af.mil/MTF/Robins

The 78th Medical Group provides medical, dental and public health services for people assigned to Robins AFB, their families and retirees. The group provides care in flight medicine, family health, mental health, dental health, optometry, pediatrics, physical therapy and more. Hours vary by clinic; call for current hours of operation.

There is no on-base emergency room. Those who have an emergency should go to the Houston Medical Center emergency room at 1601 Watson Blvd. in Warner Robins or the nearest emergency room. Patients are asked to contact their primary care manager within one duty day to report any care received at an emergency room to ensure proper follow-up.

The Fast Forward clinic, in Building 49 on the flight line, provides preventive health education, acute care or care for workplace injuries, work-related rehabilitation for musculoskeletal conditions (such as back and shoulder injuries), medical exams, follow-up injury care and aftercare conditioning programs. The centralized location allows employees who work in industrial areas of the Warner Robins Air Logistics Complex access to health professionals, within a few minutes’ walk from most worksites. For more information, call 478-468-2038.

Dental care for beneficiaries is extremely limited, except for after-hours emergency dental care for acute problems such as uncontrolled pain, swelling or trauma. Family members of active-duty personnel are encouraged to use the TRICARE Dental Program. Program information is available by visiting www.tricare.mil/CoveredServices/Dental/TDP.

TRICARE

TRICARE is the health care program for active-duty and retired service members, their families and survivors. TRICARE provides health plans, prescriptions, dental plans and other special health programs to its beneficiaries. TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICARE offers a range of health care plans. TRICARE Prime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you use TRICARE Prime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care your PCM cannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. On Jan. 1, 2018, TRICARE Standard and Extra were combined into a new plan, TRICARE Select. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll in TRICARE Select, you may schedule an appointment with any TRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than the TRICARE allowable charge; you are responsible for these extra charges. TRICARE also offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regular TRICARE coverage and other scenarios.

TRICARE coverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in DEERS immediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already using TRICARE Select, moving is easy. When you arrive at your new location, update your personal information in DEERS. Then find TRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however, TRICARE will allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visit www.tricare.mil. For more information about recent changes to TRICARE, visit https://tricare.mil/changes.

HOUSING

Housing Management Office

775 Macon St. 478-926-3776
www.housing.af.mil/Units/Robins

The Robins AFB Housing Management Office is ready to support you in your transition to your new home and community. Use its resources to become familiar with your housing options and available support services. When you arrive at Robins AFB, visit the HMO for invaluable information, counseling and guidance before you sign any written lease or sales contract for housing.

Unaccompanied Housing

775 Macon St. 478-327-6110
www.housing.af.mil/Units/Robins

Unaccompanied housing is provided for unaccompanied airmen in the ranks of E-1 to E-3, and E-4 with less than three years of service. Each airman is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. Permanent-party unaccompanied housing consists of private rooms and shared bathrooms. Amenities include plentiful parking, a walking and biking trail, grills and picnic tables, a lighted basketball court and a sand volleyball court. The dining facility is conveniently located in the center of the campus.

Unaccompanied airmen in the rank of E-4 with more than three years of service will move into housing in the local community.

Robins Family Housing

75 Martin Luther King Jr. Blvd. 478-929-8988
www.robinsfamilyhousing.com

At Robins AFB, military family housing is privatized. In addition to your option to purchase and rent housing in the local community, you may choose to live in privatized housing by signing a tenant lease agreement with Hunt Military Communities, which owns the family housing and is responsible for constructing, maintaining, repairing and managing the community.

For comprehensive information about homes and amenities in the Robins privatized housing community, visit the Robins Family Housing website.

MAIL

Post Office
740 Macon St., Suite 100 478-926-3078

To receive mail for general delivery, use the following address:

Your Name
General Delivery
740 Macon St.
Robins AFB, GA 31098

PETS

Veterinary Services

655 Seventh St., Building 703 478-327-8448
http://robinsfss.com/veterinarian-services

The Robins veterinary treatment facility is professionally staffed by personnel with the primary mission of providing complete veterinary care for all government-owned animals. Though it also offers many types of routine care services for pets of military families, most pet emergencies are best handled by a full-service civilian veterinary hospital; see the Military Buyer’s Guide tab to connect with local veterinarians.

Services include preventive medicine and vaccinations, health certificates for interstate and international travel, microchip ID systems, shots, over-the-counter flea and tick medication, heartworm treatments and more. Call to make an appointment or for more information.

All pets living on base must be registered with the facility upon arrival. On-base housing limits the number and breed of pets that can live in on-base housing.

RELIGIOUS GUIDANCE

Robins AFB Chapel

655 Ninth St. 478-926-2821
www.robins.af.mil/About-Us/Base-Chapel

The chapel offers opportunities for worship, religious education, fellowship and other means of spiritual growth. Programs are designed to meet the religious needs of all ages. For information on special programs, wedding policies and procedures, and other faith groups and denominations, contact the chapel. For current service times, visit the chapel’s website.

VEHICLE REGISTRATION

Vehicles don’t have to be registered with Robins AFB, but every privately owned vehicle on base must be insured and have a current license plate. Georgia state traffic laws apply on base; see the Getting To & Around Houston County chapter on Page 20 for more information. All vehicles entering or leaving base are subject to search.

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