There are many health care services in Houston County for military, civilians and veterans, though implementation of the Affordable Care Act has changed established insurance options. Visit www.healthcare.gov for information on open enrollment for health care coverage under the national Affordable Care Act. Applicants can explore plans and get personalized help with enrollment at Insure Georgia’s website at www.insurega.org.
See the Military Buyer’s Guide to connect with local hospitals and medical centers, health care centers and health care providers.
COMMUNITY HEALTH CARE CLINICS AND RESOURCES
A community health center or clinic is customarily the place to go for those who have no health insurance or have limited income or ability to pay medical fees. Such clinics accept most insurance and provide affordable, comprehensive health care by well-trained, professional staff. They also serve those who are uninsured and underinsured, and most are open to making sliding scale payment arrangements based on income and family size.
In Warner Robbins, Houston County Volunteer Medical Clinic (www.hhc.org) and CareConnect Health (http://ccthealth.org) both provide low-cost or free care for eligible patients. First Choice Primary Care (www.firstchoiceprimarycare.org) has federally qualified health centers in Macon and Warner Robins.
The Georgia Dental Association website, www.gadental.org, is a useful place to start in finding a dentist. Select “Public Resources” from the home page and click on “Find a Dentist” to find or verify a dentist. The association’s website has information on low-cost clinics in Georgia and suggestions for maintaining healthy teeth and gums as well. You can also seek referrals from people you know who’ve had dental care in the area.
Consider the following to find the best dentist for your needs.
- Are the dentist’s office hours convenient for your schedule?
- Is the dental office close to your home or office?
- How are dental emergencies handled?
- Does the office appear to be clean and well organized?
- Is the staff helpful and friendly?
- What are the dental office’s financial policies and how is insurance handled?
The oral health program of the Georgia Department of Public Health can give you tips for oral health and low-cost dental care. Visit its website at https://dph.georgia.gov/OralHealth.
FINDING A LOCAL DOCTOR
It is important to find a health care provider before an urgent medical need arises. Building trust with a health care provider takes time, so don’t wait until a family member is ill to find a doctor, nurse practitioner or other health care provider.
Before you arrive at your new assignment, you can check Georgia Composite Medical Board’s online directory at https://medicalboard.georgia.gov/look-licensee. You can browse for a provider by type or by location. This should give you a preview of the local medical practitioners as well as where you might need to go for specialized care.
Personal referrals from friends or other medical personnel can add to your options.
You can check a doctor’s certification at the American Board of Medical Specialties at www.abms.org. To see if anyone has registered a complaint or taken disciplinary action against the doctor, visit the Georgia Composite Medical Board at https://medicalboard.georgia.gov or call 404-656-3913. When you have selected a health care provider, consider the following.
- When you scheduled your appointment, was the receptionist friendly, prompt and professional? Did he or she take time to answer your questions? Were you left on hold too long?
- When you arrived for your appointment, were you greeted promptly? Was the reception area clean and comfortable?
- Was the staff friendly and willing to answer your questions?
- Did you have to wait long in the exam room before the doctor arrived? Was the exam room orderly and clean, with a chair for a family member?
- When the doctor arrived and introduced himself or herself, did he or she seem rushed or tired? Did you get a good first impression?
- During the consultation, did nurses or assistants pop in and out? Did the doctor seem caring, compassionate and sympathetic to your concerns? Did you feel comfortable revealing personal information? Did the doctor rush through the meeting?
Treat finding a doctor as seriously as looking for a new job or a new home. You want to be comfortable with the person who will see you while you are most vulnerable.