The key to a smooth transition is your sponsor, who can help arrange your Temporary Lodging Allowance accommodations, provide transportation from the airport, check you in to your new command and provide you with general information about the community and on-station facilities well in advance of your move. Contact your sponsor as soon as possible before leaving for Hawaii. If you do not receive a sponsor, visit www.militaryinstallations.dod.mil, a website that can assist you in planning your move. Other sources of information include the Military and Family Support Center at your current command. Visit the JBPHH website at www.cnic.navy.mil/pearlharbor-hickam.
Shipment of Household Goods
Accompanied members are authorized to ship their full weight allowance but should be advised that homes in Hawaii may be smaller than those on the U.S. mainland. It may be best to leave ranges, refrigerators, washers, dryers, oversized pieces of furniture, extra furniture and cold weather clothing and equipment in storage on the mainland. All privatized Navy family housing units are equipped with a refrigerator, range, dishwasher, washer and dryer, as is privatized Marine Corps family housing. Advance planning and coordination for full tour support are strongly recommended. Your yard care responsibility in privatized Navy family housing is limited to only the small privacy fenced areas; a weed-eater is helpful, but a lawn mower isn’t essential.
You are authorized an unaccompanied baggage shipment. This shipment should be limited to clothing, linens, dishes, towels, cooking utensils and other housekeeping items. You may also ship cribs, playpens, baby carriages and articles necessary for the care of your children. Small radios, portable TVs, sewing machines and other small appliances may also be shipped. The JBPHH Housing and Lodging program has temporary loaner furniture for those assigned on PCSorders who are awaiting arrival of their shipment. Loaner furniture includes beds, dressers, lamps, and dining and living room sets. Visit www.move.mil to learn more.
Each service member is authorized to ship one privately owned vehicle at government expense. Check with your Household Goods officer for information regarding shipping times and locations. You must have permission from the lienholder to transport the vehicle to Hawaii. If the vehicle is co-registered, you must show that person’s permission to ship the vehicle. Allow at least three weeks for a vehicle to arrive from the West Coast. Shipping from the East Coast and Southeast portion of the Continental United States will require more time. All personal vehicles must be safety inspected and registered within 10 days after arrival.
Satellite Vehicle Registration Office-Pearl Harbor
The City & County of Honolulu Pearl Harbor Satellite Vehicle Registration Office is at 1705 O’Malley Blvd., Building 192H, the former Hickam Control Center at O’Malley Gate, JBPHH. The office is open to all military personnel, their family members and civilian personnel who have base access. Hours: 8:30 a.m. to 4 p.m. Monday through Friday, closed on state and federal holidays. Appointments are mandatory. Telephone: 808-448-0312.
- All vehicle transactions. Transactions are cash or check only.
- Initial registration for vehicles previously registered in another jurisdiction (i.e. out of state, out of country, foreign).
- Out-of-state permit-vehicles will retain out-of-state plates but be issued a vehicle permit to be displayed on rear bumper.
- Transfer of ownership.
- Replacement of Hawaii plates and/or registration emblems.
- Duplicate Honolulu titles and registrations.
- Ordering of special plates, veteran plates or organizational plates.
- Junking and storage.
All flights lead to Honolulu International Airport, about two miles southeast of Joint Base Pearl Harbor-Hickam’s main gate. The airport is10 miles west of Waikiki Beach and six miles west of downtown Honolulu. Travel time to Waikiki is about 20 to 30 minutes by car during nonrush hour traffic. The H-1 Interstate has eastbound and westbound exits that bring motorists directly to the airport. Your sponsor will most likely be the one greeting you at the airport and will help you get settled into your initial accommodations.
If you are not met by anyone and require lodging, you should contact your respective command duty officer or go to the USO on the ground level of the airport’s Overseas Terminal between Baggage Claims E and F. The center’s staff and volunteers assist military personnel and their families who transit to Hawaii. They help them cope with travel-related emergencies, including contacts with military service activities, and provide a comfortable place to wait for flights or other transportation.
Available within the center is a TV; vending machines; shower and restroom; a children’s room with books, toys and games; internet services, Wi-Fi, books and magazines. Coffee and cookies from local bakeries are also available.
The center is open 8 a.m. to midnight daily, except for Christmas day. Call 808-836-3351 or email firstname.lastname@example.org.
Transportation options from the airport include taxis, shuttles, rental vehicles and Oahu’s public transportation system, TheBus (www.thebus.org or 808-848-4500). For route and schedule info, call 808-848-5555. For more information on other airport transportation, go to www.hawaii.gov/hnl/ground-transportation.
Travel Connections at Joint Base Pearl Harbor-Hickam also has cooperative agreements with local commercial car rental agencies. Enterprise Rent-A-Car has an agent on-site in the ITT Fleet Store, 810 Willamette St., Building 1786. For information, call 808-422-0139.
Check-in sessions with the Personnel Support Detachment are conducted by appointment only and must be arranged through your Command PASS Coordinator. For the CPC to obtain an appointment, a PSD Receipts Package must be completed and presented with the service record to supervisors of the Receipts Division. An appointment will be assigned to the member no sooner than 48 hours later. This time is needed to make the member’s electronic file accessible.
PSD business hours are 7:30 a.m. to 3 p.m. Monday, Tuesday, Thursday and Friday, and 10 a.m. to 3 p.m. Wednesday. PSD is at the Moanalua Navy Services Center Building at 4827 Bougainville Drive. For more information, go to www.cnic.navy.mil/regions/cnrh/installations/jb_pearl_harbor_hickam/om/personnel_support_detachment.html.
Make hotel reservations well in advance. Your sponsor can help you, although you will be required to finalize your reservation with the hotel of your choice. Hotel accommodations are usually plentiful except during the high tourist seasons (December through March and May through August). Accommodations must be Temporary Lodging Allowance-approved.
Temporary Lodging Allowance
Temporary Lodging Allowance is a stipend to help offset the cost of living in hotels during your PCS move. TLA is based on the per diem rate and paid in 10-day increments. TLA is not paid in advance but is paid after a completed claim with receipts and endorsements has been filed. It’s advisable to have at least $1,500 in traveler’s checks to meet immediate off-base living expenses. TLA is authorized for all command-sponsored military personnel arriving on permanent change of station orders pending availability of privatized family housing or pending completion of permanent living arrangements. TLA commences the date your PCS orders are endorsed as having reported aboard. It is imperative that you have your orders endorsed with the time and date reported as soon as possible after arriving on island. You will not be reimbursed for any days of temporary lodging prior to the report date endorsed on your orders.
Air Force Inprocessing
Before leaving your base, stop by your Airman and Family Readiness Center for information and support.
- Base brochures.
- Smooth Move Workshop.
- Family Services Loan Closet: provides household items and a variety of small kitchen appliances to PCS personnel.
- Child Care for PCS Certificate: provides for20 hours of free child care, per child, for members who are within 60 days of a PCS move, compliments of the Air Force Aid Society.
If your sponsor hasn’t contacted you, call your gaining command support staff (CSS/orderly room) and request that a sponsor be assigned to you.
Log on to these websites when planning your move:
- Military Installations: www.militaryinstallations.dod.mil
- Military OneSource: www.militaryonesource.com
- Armed Forces Crossroads: www.afcrossroads.com
- PCS America: www.pcsamerica.net
- State of Hawaii (Department of Education): www.hawaiipublicschools.org
- Hawaii Association of Independent Schools: www.hais.us
- State of Hawaii (Department of Agriculture, Animal Quarantine): www.hdoa.hawaii.gov
- Chamber of Commerce of Hawaii:www.cochawaii.org
- Move.mil: www.move.mil
- City and County of Honolulu (Department of Customer Services, Driver’s License and Motor Vehicle Information): www.honolulu.gov/csd/dllicense.html
You will inprocess through your gaining orderly room. If you are being assigned to a geographically separated unit, call the Force Management Flight at 808-449-0668 for an appointment.
Your sponsor should meet you at the airport. If not, taxis can take you from the airport to the base as long as the taxi driver has a pass to enter the base. If the driver doesn’t have this pass, you’ll be dropped off at the Hickam main gate and shuttle services are not available from the main gate to your on-base destination, such as billeting, unit CSS/orderly room, etc. Public buses (Bus 19) can also take you from the airport to the base, but luggage is not allowed on board.
On your first duty day after your arrival, contact your CSS/orderly room to arrange for inprocessing. Your CSS will schedule you for the mandatory Ohana Aloha Newcomers’ Orientation that provides information on Joint Base Pearl Harbor-Hickam’s mission and available services. Spouses are encouraged to attend.
Be sure to let your CSS know if you and your family plan to attend the free bus tour right after the Ohana Aloha Newcomers’ Orientation. The bus tour is sponsored by the Friends of Hickam. See historical landmarks, learn about local culture and take in the beautiful vistas.