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Support Services

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Employment Options

There are continuing vacancies available on Andersen AFB, mostly federal or federal contract positions at temporary, part-time, and full-time. While there are opportunities outside the base, unless special qualifications are required by the employer with commensurate compensation, most of the wages are at minimum level. Good job prospects include hotel and restaurant service, accounting and administrative positions. Fair job prospects include teaching and nursing. Poor job prospects include Federal service, GovGuam and construction. Note that professional positions are often placed at lower-level vacancies.

The Airman and Family Readiness Center assists on creating and fine-tuning resumes, interview skills, job-search, career development, and offers computer resources.

Dislocated Spouse Program

Any spouse that had to resign from their jobs in order to follow the active duty member to Guam may be eligible for this program. The program allows spouses to continue their education to be more marketable in the community. Spouses are referred to the Agency for Human Resources Development Office for placement in this program.

Local Economic Climate

Guam frequently experiences labor shortages. However, recently unemployment has been running at 19 to 21%. Much of the unemployment is driven by the cyclical nature of the hotel and visitor industry. Wages are slightly higher than usual, turnovers are common.

Employment Documentation

Before you leave for Guam, ensure you have employer references with all certifications documented, a current resume, and fairly detailed employment history for the application forms.

Air Force Reserve Opportunities

If your family member is a reservist and is interested in a reassignment to PACAF or work short-term active duty man-day tours, contact the HQ PACAF Reserve Affairs Office at DSN: 315-449-0584.

Unemployment Benefits

Guam does not have "Unemployment Benefits". Check with the state laws you are at prior to departing to verify eligibility for unemployment compensations. Some states will provide compensation for a short period for spouses PCSing into a state that does not have unemployment benefits.

Transition Assistance

The Transition Assistance Program is located in the Airman & Family Readiness Center. "Click " on the "Relocation Assistance" located on the front page under "more information", for a synopsis of the Transition Office, office hours and location.

Tuition Assistance

AFAS Spouse Tuition Assistance Program assists eligible spouses with tuition for approved university and trade programs. The STAP is only for spouse of active-duty Air Force member. Contact the AFAS Officer at 671-366-8136 for more information.


For information on MyCAA and Military Spouse Education and Career Opportunities, visitMilitary OneSource


Relocation Assistance

While moving is always stressful, your stress can be drastically reduced if you take full advantage of the information, education, and personal assistance provided to you by the Relocation Program. This is the place to find answers and get referral to other installation resources as well as assistance with in-transit emergencies. The most important thing you can do to ensure a smooth move is to start planning early using the many Relocation Assistance program services and tools available.

Individual PCS Planning


Most relocation programs offer one-on-one consultation for anyone needing assistance. In particular those making their first military move, first overseas move, or those with challenging and complex situations such as special needs family members or financial problems should call the Relocation Program for an appointment.

Military Installations and Plan My Move


For managing and planning your move, use these two DoD sponsored web-based relocation tools with information on over 250 installations worldwide. You can estimate expenses, find the forms necessary for housing and household goods, keep a calendar of events and take other necessary actions to ensure a successful move.

Loan Closet


Basic household goods items are available to borrow while waiting for your personal property pre-departure or upon arrival. The typical items in stock include: pots and pans, dishes, silverware, irons, ironing boards, portacribs, high chairs, and infant/toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your hold baggage.

Workshops and Briefings


The classes offered vary from installation to installation but you can generally find classes on buying, selling and renting smart, budgeting and finance, moving with children, general moving preparation and many other moving related topics.

Pre-departure Briefings


Sometimes called Smooth Move or PCS Briefings, you and your spouse will want to attend for sure. These briefings provide essential information that can prevent you from making uninformed and costly decisions before your move.

Settling-in Services


These may include welcome wagon services, local area tours with childcare often provided, or basic household items to use until your goods arrive. Overseas arrival services may include introductory language classes and cultural awareness training.

Deployment Support


The Airman and Family Readiness Center assists unit family readiness groups and Ombudsman programs during the entire deployment cycle. Support includes services for special needs, classes on deployment preparation, managing finances, helping children adjust, family separation, return and reunion, and information on resources available locally and on-line.

Foreign Born Spouse Support


Whether your question concerns immigration and naturalization, learning the English language or how to take local transportation, the Relocation Program provides assistance, classes and referrals.

Emergency Assistance


From time-to-time emergencies occur while moving, the Relocation Program office has the resources to provide emergency financial assistance and referrals.

Transition Assistance

This is a mandatory program available to assist personnel and family members when they separate from the military. The Relocation Assistance office will establish your individual transition plan and refer you to all the installation and community resources necessary to complete a successful transition.

Installation Specific Information

PCS Child Care -- 20-hours free child care for all incoming and outgoing Air Force military personnel only, sponsored by the Air Force Aid Society.

Sponsorship Program -- All incoming personnel to Andersen AFB are required to have a sponsor to facilitate their relocation to Guam. You will be contacted by someone from your unit or you may choose to contact your gaining unit to request a sponsor.

Loan Closet

Items Available

The Loan Locker is available for active duty military or civilian members with orders and will be stationed at Andersen AFB. The items available in the loan locker are as follows: microwaves, Televisions, vacuums,  dishes, pots and pans, rice cookers, irons, ironing boards, and much more.

How To Borrow

The Loan Locker is open Monday through Friday from 1:00 p.m. to 4:00 p.m., except on holidays, family down days, and weekends.  Availability of items changes daily. Items may be checked out for 30 days.

Please call 671-366-8136 for more information on the Loan Closet.

Financial Assistance

Cost of Living in Guam

Keep addresses of creditors to make payments while awaiting mail to catch up. Cost of living on Guam is high; TLA is based on reimbursements (not advances), so you must be able to pay for hotel accommodations and meals up front, usually a week or two at a time. As with all PCS move, try to have at least $1500-2000 (cash, credit cards, and lines of credit) available for incidentals prior to arrival; families should have more.

Plan a PCS Budget

Apparently individuals who are going PCS are being told that they cannot get cash advances and that they should put all of their expenses on their government Visa travel card. When they file their claim for reimbursement, they find that they owe much more than their entitlement. This is true of any PCS, but is usually even a bigger problem when moving overseas, especially on a remote tour.

Personnel need to know that they are likely to incur greater expenses than their entitlement and they must be prepared to pay the bill off in full. If they have charged these expenses on their travel card, they could have a huge bill waiting for them when they arrive. Since the entire amount of the bill is due when received (no provisions for payments over time), they find themselves "in trouble". If they cannot pay the entire bill, they show up on the "delinquency list". This is even affecting some of our senior people and has potential to negatively impact our mission.

The greatest financial difficulty members and military family members have are controlling long distance telephone bills. In fact, the two greatest causes of command required PFMP counseling are debts from long distance telephone calls (often totaling in the thousands of dollars for a 2 month period) and easy credit payment plans (DPP at the AAFES Exchange).

Most major credit cards are accepted locally (American Express, Visa, MasterCard, Discover, Diner's Club). Local checks (including Pentagon Federal Credit Union and Navy Federal Credit Union) are generally accepted on the economy with military ID. Money machines or ATMs that accept a large array of cards (Pulse, Plus, Cirrus, MasterCard, Armed Forces Military Financial Network, etc.) are everywhere. Cash withdrawal charges at these machines are generally expensive unless on base ($1.50 or about double stateside charges). Name brand travelers checks are nearly universally accepted, as long as the amount of change returned is not to great ($100 or less). Financial institutions and the exchange will change large denomination travelers checks.

Off-base gasoline retailers accept their own brand gas cards. Many gas stations (including all those on base) also accept Visa and MasterCard. Personal checks presented with proper military ID are accepted at on-base gas stations. With military ID, the Exchange and Commissary will accept personalized checks from stateside banks for cash or merchandise.


When it comes to deciding whether to open a local banking account or not, one needs to consider the possibility that off-base commercial and government agencies may not accept checks from off-island. The Pentagon Federal Credit Union is generally considered off-island because it only operates on the installation. You'll need to make the decision individually.

If you have an account with them, local banks and credit unions will accept off-island second party checks. The money deposited by you will not be credited to your account for approximately 10 days to two weeks. Otherwise off-island checks, with the exception of the Bank of Hawaii, are not readily accepted on the economy.

Personal Financial Management Program

The Airman and Family Readiness Center  can help you with many of your financial questions and concerns.

Personal Financial Management Program (PFMP) is here to educate you and assist you in developing financial management skills. The PFMP provides guidance in solving even the most difficult financial issues during a one on one appointment, which can be made by talking to the PFMP counselor at the Center. Many seminars are conducted for all ages and the topics range from managing a checkbook to home buying.

Air Force Aid Society

Air Force Aid Society (AFAS) is the official charity which exists worldwide to provide emergency assistance during times of need. An interest free loan can be obtained for such crises as: basic living expenses, funeral, dental, medical, travel and vehicle expense. Personal Financial Management Program (PFMP) is here to educate you and assist you in developing financial management skills. The PFMP provides guidance in solving even the most difficult financial issues during a one on one appointments which can be made by talking to the PFMP counselor at the Family Support Center. Many seminars are conducted for all ages and the topics range from managing a checkbook to home buying.

Emergency Assistance

Planning for Emergencies

If you experience an in-transit emergency please notify the Military Personnel Flight Employment Office at DSN 315-366-2276 or contact your sponsor and/or Gaining Command. The nearest Red Cross office is also an alternative means to utilize in an emergency. 

The Red Cross Chapter Guam is located in downtown Hagatna. To get to the Red Cross office from Andersen, take Route 1 south approximately 20-25 miles and go East on Route 4. The Red Cross office is located by the Superior Court of Guam.

The Airman & Family Readiness Center's Information and Referral Service stands ready to assist you at anytime during your travel. Do not hesitate to call us for assistance.

For more information, refer to the contact list and website.

Air Force Aid Society

The Air Force Aid Society will assist on most financial emergencies on a case by case basis. The loan (if approved) is an interest free loan and in some cases, may be approved as a grant. Stop by your Airman & Family Readiness Center for more information. The Air Force Aid Society Office is co-located in the Airman & Family Readiness Center. The Air Force Aid Society is ready to assist you in the event of an emergency. 

Legal Assistance

Legal Services

The Base Legal Office cannot represent you on legal matters of a personal and civil nature. Thus, it may be necessary for you to find, hire, and work with a civilian lawyer. A handout is developed to assist you in finding a lawyer and assisting him/her in properly representing you.

Power of attorney, Wills, and Notary services are available to all military ID card holders, including retirees, reservists, and their family members. 

The Legal Office offers walk-in service for notaries and powers of attorney. Appointments are made for legal assistance issues requiring the advice of an attorney. 


Claims are now accomplished online.

Deployment Support

The Andersen Airman and Family Readiness Center takes care of the family prior to a deployment and upon the sponsor's return with the following support:

  1. Hearts Apart, for military, DoD civilians and family members who are, will be, or have been separated due to military commitments (deployments, TDYs, remote tours). Services offered include on-base and off-base resource information, personal support and group activities.
  2. Military, civilian, and family members are welcome to come to the Airman and Family Readiness Center and use e-mail to correspond with immediate family or sponsors during periods of separation.
  3. Family members of military and DAF civilians are permitted to make morale calls from home to their sponsors during deployments and TDYs lasting at least 30 days, or during unaccompanied remote overseas tours. 36th Communications Squadron sponsors this service. Call your first sergeant for more information about this service. Remote tour families can register for morale calls through the Hearts Apart coordinators at the Airman and Family Readiness Center.
  4. Air Force families undergoing stressful times may be referred by first sergeants or a base "helping" agency to take their children (12 and under) to the Child Development Center for a 5-hour "Give Parents A Break". Sponsored by Air Force Aid Society.
  5. Spouses of Air Force members deployed over 30 days or on overseas remote tours may receive a certificate for a free oil change and safety check at AAFES Service Stations for their primary vehicle. Call your Airman and Family Readiness Center for details. Sponsored by Air Force Aid Society.
  6. Pre-deployment and Redeployment (Reunion) briefs are conducted every Tuesday and Thursday.  Redeployment/Reunion briefs are from 9:00 - 9:30 a.m, and Pre-deployment briefs are from 9:30 - 10:30 a,m.  You must call the Airman and Family Readiness Center to register. The briefs provide great tips in coping with deployment, pre-deployment checklist, emotional cycles of deployment and more. In addition, a list of support groups are provided for those with family on island and off island. 


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