Residents can call 651-3838 to request maintenance service. Service requests can also be submitted via the website.
Service requests are placed into one of three categories: emergency, urgent or routine. For tracking, a number is assigned to the work order at the time of request. When calling, residents should clearly state their name, address and phone, and the nature of the problem to ensure a proper and effective response. Residents should also provide permission to enter their home, or request a morning or afternoon appointment. FLFHC expects to respond to all maintenance requests within 72 hours.
In addition to responsive maintenance service, FLFHC provides yard maintenance for each home. Military families no longer have to cut grass around their homes, except within fenced yards.