REDSTONE ARSENAL

Getting Settled

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Redstone_2018 Our Military Getting Started

HEALTH CARE

Fox Army Health Center
4100 Goss Road
Appointments 256-955-8888
Pharmacy 256-955-8888
Refills 256-842-7337
Dental care 256-876-5200
www.redstone.amedd.army.mil

The Fox Army Health Center provides comprehensive primary care to the Soldiers, family members, retirees and beneficiaries of the Redstone Arsenal community to improve readiness and promote health.

The health center provides a wealth of medical services, including dentistry, family health, immunizations, lab testing, optometry, physical therapy, radiology, pharmacy, traumatic brain injury, wellness clinic, behavioral health and veterinary services. All eligible beneficiaries can call during duty hours Monday through Friday for an appointment.

Electronically filed prescriptions are accepted from non-military members. Please view the flier at www.redstone.amedd.army.mil/docs/misc/pharmacy_escript_document.pdf for instructions on electronic prescriptions, or call 256-313-0300 for assistance. When you get a confirmation that your order has been accepted, come to the pharmacy for pickup.

Dental care is available only to active-duty military. Family members of active-duty personnel are encouraged to use the TRICARE Dental Program. Program information is available by visiting www.tricare.mil/CoveredServices/Dental/TDP.

NASA/MSFC Medical Center
4249 Morris Road 256-544-2390

The Marshall Space Flight Center has its own Occupational Health Clinic. While not a primary care clinic like Fox Army Health Center, the NASA/MSFC Medical Clinic provides voluntary annual physicals for the NASA civil servant workforce. Additionally, it offers monitoring/surveillance physicals for its civil servants and on-site contractors performing hazardous activities. HEMSI paramedics are also on site.

TRICARE

TRICARE is the health care program for active-duty and retired service members, their families and survivors. TRICARE provides health plans, prescriptions, dental plans and other special health programs to its beneficiaries. TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICARE offers a range of health care plans. TRICARE Prime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you use TRICARE Prime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care your PCM cannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. On Jan. 1, 2018, TRICARE Standard and Extra were combined into a new plan, TRICARE Select. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll in TRICARE Select, you may schedule an appointment with any TRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than the TRICARE allowable charge; you are responsible for these extra charges. TRICARE also offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regular TRICARE coverage and other scenarios.

TRICARE coverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in DEERS immediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already using TRICARE Select, moving is easy. When you arrive at your new location, update your personal information in DEERS. Then find TRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however, TRICARE will allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visit www.tricare.mil. For more information about recent changes to TRICARE, visit https://tricare.mil/changes.

HOUSING


Housing Service Office

302 Hughes Road 256-876-6666

The Housing Service Office is ready to help you transition to your new home and community. Use its resources to become familiar with available housing options and support services. When you arrive at Redstone Arsenal, visit the HSO for valuable information, counseling and guidance before signing any lease or sales contract for housing.

Unaccompanied Housing
302 Hughes Road 256-876-6666

There are no barracks at Redstone Arsenal. The HSO will be provide you with a certificate of non-availability that will allow you to receive basic housing allowance at the without dependent rate.

Redstone Communities Welcome Center
320 Hughes Road 256-430-1517
www.redstonefamilyhousing.com

Redstone family housing is privatized. Redstone Communities offers the quality living your family deserves and the pricing and flexibility your family needs. Located at Redstone Arsenal, just minutes from Huntsville, Alabama, Redstone Family Housing is made up of seven distinct, vibrant communities encompassing 354 traditional and renovated homes. For comprehensive information about homes and amenities available in the Redstone privatized housing community, visit the Redstone Family Housing website.

MAIL
Post Office
3710 Aerobee Road 256-650-1153

The full-service Post Office on post provides window service on weekdays, and the lockbox lobby is always open.

PETS

Veterinary Services
Bldg. 3583 256-876-2441
www.redstone.amedd.army.mil/Pages/Redstoneveterinaryservices.aspx

Redstone Veterinary Treatment Facility is professionally staffed by Army Veterinary Corps personnel to provide care for all government-owned animals. It offers wellness services, vaccinations and treatment for sick pets of military families by appointment only. Because of limited staff and resources, veterinary emergency cases are best served through a full-service civilian veterinary hospital; see the Military Buyer’s Guide tab to connect with local veterinarians.

Personnel living on Redstone Arsenal must register their dogs and cats with the Veterinary Treatment Facility within three working days of moving into family housing or acquiring the pets. The animals must be current on vaccinations. Proof of rabies vaccination and microchip must be presented at the time of registration.

Housing may limit the number and breed of pets that can live in on-post housing. Contact on-post housing for more information.

RELIGIOUS GUIDANCE
Religion Support Office 256-842-2964/2176

The Religious Support Office provides religious/spiritual care for Soldiers, DA civilians, military retirees, Families and all others with authorized access to Redstone Arsenal. Worship services, religious education programs for adult, youth and children, music programs, pastoral care are available at Bicentennial Chapel on Goss Road.

The Arsenal’s chapel entrance into the chapel features stained glass depicting Gen. George Washington with his soldiers at Valley Forge. The entrance to the sanctuary has the overhead view of the Greek letters of the Alpha and Omega. Fourteen stained glass windows dedicated in July 1992 line the sanctuary and commemorate the 13 original states, while additional windows commemorate high points of U.S. history. For specific information about events, education, etc., contact the chapel team.

VEHICLE REGISTRATION

Private vehicles do not have to be registered with Redstone Arsenal, but all vehicles on base must be insured and license plates must be current. Alabama state traffic laws apply on base; see the Getting To & Around Madison and Morgan counties chapter on Page 23 for more information. All vehicles entering or leaving base are subject to search.

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