REYNOLDS ARMY COMMUNITY HOSPITAL

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Primary Care Manager Services

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PRIMARY CARE MANAGER SERVICES
Reynolds Army Community Hospital has transitioned our PCM services to Army Medical Home (AMH) teams by using the concept of Patient-Centered Medical Home (PCMH). PCMH is a new model of healthcare being adopted by leading healthcare systems across the country. The patient-centered medical home is a team-based model of care that provides comprehensive primary care for the entire family. In this model, a team of health professionals, coordinated by a physician, works collaboratively to provide high levels of care, access and communication with its patients. The physician-led team is responsible for providing all the patient's healthcare needs and, when needed, arranges for appropriate care with other qualified physicians. At its heart, the PCMH is healthcare the way it should be - easily accessible, patient centered, healthcare provider team-based, and quality-focused. Your assigned PCM will be located either in the outpatient clinic mall within the hospital or at the Frontier Medical Home located at 5404 SW Lee Blvd. in west Lawton.

Appointments for all home teams can be made online 24 hours per day at http://www.tricareonline.com or by calling (580) 558-2000, Monday through Friday, 7 a.m. to 4 p.m.

Family Medical Homes
Our Primary Care Managers participate within Teams and Family Medical Homes. At the main hospital the teams operate Monday through Friday, 7:30 a.m. to 4:30 p.m., and include Loyalty, Respect, Honor, Integrity and Courage. These teams are all located on the first floor, north end of Reynolds and are designed for patients of all ages.

Frontier Medical Home
The Frontier Medical Home (FMH) includes teams Blue and Gold and is located at 5404 SW Lee Blvd., in west Lawton, adjacent to Southwestern Medical Center. It is well positioned where the majority of Army Families assigned to Fort Sill live. The FMH is part of the Army's Community Based Primary Care Clinic (CBPCC) initiative to bring Army Medicine into the communities in which Army Families reside. Hours of operation are Monday through Friday, 8 a.m. to 5 p.m. The FMH also has a pharmacy with initial and refill capability for primary care prescriptions, and a limited laboratory. To learn more about Army Medicine's initiative please visit their website at http://www.armymedicince.army.mil/cbmh/=.

Internal Medicine
The AMH Internal Medicine Team is designed for patients 18 and older. Internal Medicine also takes referrals from other physicians to evaluate patients and/or perform selected procedures such as EKGs, treadmills, and holter monitors. The clinic is located on the 2nd floor of the outpatient mall.

Fires Center
The AMH Fires Center includes 2 teams: Diamond and Leaders. Soldiers can access care after unit triage by booking online at http://tricareonline.com or by calling (580) 558-2000. The clinic is located on the 1st floor of the outpatient mall.

Pediatrics
The AMH Pediatrics is designed for patients from birth to 16 years of age. Pediatrics also accepts referrals from other physicians to evaluate patients and/or perform selected procedures. Pediatrics is located on the 1st floor near the west end of the outpatient mall.

ADDITIONAL PRIMARY CARE SERVICES
Immunization Clinic
Immunizations are available on a walk-in basis Monday through Friday, 7:30 a.m. to 4:30 p.m. for beneficiaries whose PCM is at RACH. Whenever an immunization is given, the patient must be observed for 15 minutes before they are released, therefore the last immunization will be administered at 4:15 p.m. Flu shots will be issued when the vaccine becomes available. Patients are asked to bring their yellow shot record and ID card.

School-age shots are typically given from the middle of June to the middle of August. The child's shot records and/or any documentation of shots/immunizations are required. The child's medical record is not required. Call (580) 558 2361 for more information.

Exceptional Family Member Program (EFMP)
EFMP is a mandatory enrollment program for Active Duty Families with special medical needs. Soldiers who want authorization for accompanied travel to overseas assignments must have their Family members screened for special needs. The EFMP program was designed so that branch assignment managers would be aware when a Soldier had a Family Member with special needs. Special needs include physical, emotional, developmental, intellectual or chronic medical problems. EFMP files need to be updated and validated every three years. For more information, call (580) 558 3460.

Teledermatology
This subspecialty in the medical field of dermatology uses telemedicine to exchange medical information. Special computers and cameras are used to consult with dermatologists outside of the hospital who provide diagnoses, treatment and education.

Sleep LAB
This service evaluates and provides diagnosis and treatment of patients referred by their PCM for sleep disorders. Patients attend a group clinic to obtain information on the sleep study and be screened by the physician prior to scheduling the study. Follow-up services for patients previously diagnosed with sleep disorders are also provided by the sleep lab. The clinic is located on the third floor, south end of the hospital. Call (580) 558 2707/2198 for more information.

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