WHITE SANDS

Community Services and Facilities

Last Updated :

Services and Facilities: A

White Sands Community Serices and Facilities  Services and Facilities A

 

AQUATICS CENTER

575-678-1068

www.wsmrmwr.com

The Aquatics Center in Building 462, adjacent to the Community Center, offers a 25-meter, eight-lane, indoor, year-round pool plus a 24-foot-diameter children’s pool. The main pool depth is 3.5 feet at the shallow end and 12 feet at the deep end. The water temperature is kept between 84 and 86 degrees — perfect for training or recreational swimming. There are 1- and 3-meter diving boards, a water slide, water basketball, inner tubes and the AquaClimb climbing wall. The center features two sun decks with lounge chairs and tables in addition to a covered patio — a perfect place for birthday or private parties. The Aquatics Center offers water aerobics and swimming lessons in addition to recreational lap swimming and open recreational swim.

Fall and winter hours (Labor Day through Memorial Day): 11 a.m. to 6 p.m. Wednesday through Friday, 11 a.m. to 5 p.m. Saturday and Sunday, closed Monday and Tuesday. Closed Thanksgiving, Christmas, New Year’s Day and Easter.

Summer hours (Memorial Day through Labor Day): 9 a.m. to 6 p.m. Monday through Friday; 10 a.m. to 5 p.m. Saturday, Sunday and holidays.

ARMY COMMUNITY SERVICE (ACS)

575-678-6767

www.myarmyonesource.com

www.wsmrmwr.com

www.facebook.com/WSMRACS

The Army Community Service Center is in Building 250, just east of the post theater. ACS provides a multitude of community-based services that foster growth, development and readiness of families assigned to the installation. The support is for service members, civilian employees, contract employees, retirees and their family members.

Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday; closed Saturday, Sunday and holidays.

ACS programs and services include the following:

Newcomer orientation briefings are conducted at Army Community Service. All new service members, civilian employees, contract employees and their family members are highly encouraged to attend. Free child care for newcomer orientation briefings are available by making reservations at least 24 hours in advance with Child, Youth and School Services (CYSS) at 575-678-2059 for the Child Development Center or 575-678-4140 for School Age Services. If your child is not currently registered with CYSS you will need to provide shot records before care begins. Please call 575-678-6767 for additional information.

The Information and Referral (I&R) program provides assistance to all persons inquiring by telephone, in person or by email that are coming to, residing at or planning a move away from White Sands. In addition, the following are available: White Sands telephone reference guide, contacts for human service resources in the area, and newcomers and permanent change of station (PCS) briefings. The I&R program serves as the primary resource and referral POC for White Sands residents, employees and visitors. Please call 575-678-6767 for additional information.

The Army Emergency Relief (AER) program provides financial assistance to active-duty service members, retired service members and family members with power of attorney during times of valid emergencies. AER provides interest-free loans or grants to those who qualify for financial assistance. Food vouchers are also available for families in need. Active-duty service members are encouraged to seek AER assistance instead of going to payday loan companies. AER is administered through ACS. For information, visit the website www.aerhq.org or call 575-678-6767.

The Army Family Action Plan (AFAP) is a grassroots process that solicits input from the community to improve the quality of life not only on WSMR but throughout the Army. It allows military members, their families, civilian employees and retirees to let the Army leadership know what is working and what isn’t, as well as suggest alternatives that may work. It alerts commanders and Army leaders to areas of concern that need attention and gives them the opportunity to quickly put plans into place toward resolving the issues. It starts with an annual local conference. At the conference issues selected from the community are discussed and presented to the command. Local issues are resolved locally and those requiring higher level attention are forwarded to the Department of the Army. Please call 575-678-6767 for additional information.

Army Family Team Building (AFTB) is an educational program that provides training to prepare everyone in America’s Army (including active-duty personnel, civilians, contractors, retirees and their family members) to function at the highest level, given any situation. The training improves personal and family preparedness, which enhances overall Army readiness. AFTB is a series of classes for (and taught by) military spouses and military members designed to give you the tools to survive in the military lifestyle. Learn about community resources, military terms, benefits, leadership skills and more. Please call 575-678-6767 for additional information.

The Exceptional Family Member Program (EFMP) is a mandatory enrollment program based on public law and DOD mandates. It provides comprehensive community support, housing and personnel services to families with special needs. The EFMP ensures medical and special education needs for exceptional family members are considered in the assignment process. Assessments of medical and special education needs are documented and coded. Information is provided and accessibility to facilities and programs is ensured. Call 575-678-6767 for additional information.

The Employment Readiness Program (ERP) was created to help with the needs of military spouses and teens. The military lifestyle presents unique challenges to military spouses and teens that are looking for employment due to frequent relocations. The Employment Readiness Program was created to specifically address the employment needs of today’s family members by providing the tools they need to successfully search for and obtain employment. ERP assists with career options, resumes, cover letters, job interviewing, federal employment, customer service training, office etiquette and entrepreneurship. Whether you are new to the job market, changing careers or a seasoned professional, the Employment Readiness Program will help you gain the tools needed to stay competitive in today’s job market. Small business counseling and assistance is also available. Please call 575-678-6767 for additional information.

The Family Advocacy Program (FAP) promotes family wellness and readiness by reducing family stresses that affect morale and performance and preventing child and spouse abuse. Programs include awareness education, new parent support groups, youth violence prevention and special events. Classes are offered on stress management, parenting, conflict resolution, anger management, assertiveness training and other life skills training. Every week a parent-child group meets to network, create projects, practice skills and reduce stress. Please call 575-678-6767 for additional information. The domestic violence 24/7 hotline number is 575-993-7413.

The Sexual Harassment and Assault Prevention and Response Program (SHARP) reinforces the Army’s commitment to eliminate incidents of sexual assault through a comprehensive policy that focuses on education, prevention, integrated victim support, rapid reporting, thorough investigation, appropriate action and follow-up. Please call 575-678-6767 for additional information. The SHARP 24/7 hotline number is 575-993-0589.

The New Parent Support Program (NPSP) helps parents cope with stress, manage the demands of parenting, build a support network, provide a safe and nurturing environment for children and find services in the local community. The Mommy/Daddy and Me Group, Parent Child Activity and Time Out for Adults meet weekly for fun, games, education and networking. NPSP staff provide home visits to expecting and new parents. Please call 575-678-6767 for more information.

The Financial Readiness Program (FRP) offers education, counseling and support services to assist service members and their families with their financial affairs, including living within their means and investing for the future. FRP focuses on improving the service member’s personal financial status to become an informed consumer. Services include training in basic money management skills, financial counseling, and assistance with debt liquidation and developing a repayment plan. FRP determines the type and level of assistance required and makes appropriate referrals to civilian agencies. Financial assistance may be available through AER loans. Please call 575-678-6767 for additional information.

Family Readiness Group (FRG) leadership classes and guidance are offered at ACS. The FRG is your direct connection to command information for your unit. Army OneSource is the central website that maintains information that helps support individuals, families and communities by developing, coordinating and delivering services that promote resiliency and stability during war and peace. For more information, go to www.myarmyonesource.com or call 575-678-6767.

The Mobilization and Deployment Readiness Program is designed to guide and educate military members and families on managing the complex process of deployment and reunion. We envision an adaptable Army community in which military families understand and are ready for deployment, supported through its course, and prepared for homecoming and reunion. Family readiness is the preparedness and resilience of Army families to successfully adapt to the transitions required by the military lifestyle. Family member readiness is also an important part of Soldier readiness for mission. The Mobilization and Deployment Readiness Program has a large variety of educational materials, in a variety of media formats, to help families understand and cope with the military lifestyle. Military members’ readiness is essential to execute the military mission. It involves training and proper planning for personal and family affairs. Key items important for military member readiness are: if married, does their spouse have an ID card and copy of the military member’s orders; if the military member has children, is there a viable child care plan for the duration of the deployment; have arrangements been made for taking care of bills, residence, car, etc.; has the military member obtained a power of attorney and will; do family members know who the rear-detachment commander (RDC) is and how to contact the RDC? Classes are offered in Family Readiness Group (FRG) leadership, FRG Fund Management, FRG Key Caller training, Family Readiness Support Assistant (FRSA) training and Care Team training. Please call 575-678-6767 for additional information.

The Relocation Assistance Program (RAP) assists military members and their family members in dealing with stresses and problems they may encounter throughout their mobile military careers. The RAP provides relocation counseling and assistance to inbound and outbound individuals. These services include outreach to identify target populations, pre-move and newcomers’ orientations, the lending closet, supportive services to waiting and multicultural families, support of the military sponsorship program and includes the use of the Military Installations and Plan My Move website. For information on relocating, visit Military Installations (MI) and Plan My Move (PMM) at www.militaryonesource.mil or call 575-678-6767.

The Army Volunteer Corps (AVC) is a new way of thinking about volunteers and volunteering within the Army. It is an umbrella that encompasses all volunteers and organizations using volunteers. No matter where individuals volunteer within the Army community, they have the same goal. People volunteer to contribute to the Army, to military members and to their family members. The intent of the AVC is to recognize commonality of purpose among all Army volunteers and to instill the same pride in being an Army volunteer as they now have for the organization where they provide their service. The establishment of the Army Volunteer Corps connects volunteers and demonstrates the Army’s commitment to its volunteers. AVC organizes the efforts of all WSMR volunteers. If you are interested in becoming a volunteer, call 575-678-6767.

ARTS AND CRAFTS CENTER

575-678-5321

A well-equipped Arts and Crafts Center is in Building 426 on Dyer Street. The facility has woodworking, ceramics, stained glass, silversmithing, pottery, wood-burned portraits and a frame shop. Framing is usually completed within one week. Classes are periodically offered in these and other crafts. The facility includes a sales area that carries a wide array of supplies. A trained staff is on duty to help with projects and teach new techniques. The Arts and Crafts Center is the go-to place for all your awards with engraving services for awards and plaques on wood, metal, glass or acrylic. Stop by and see what we can do for you. We have a wide assortment of handmade items from pens to cutting boards to coin racks — perfect for that last-minute gift. Custom orders are welcome. The Arts and Crafts Center is also your headquarters for custom plaques. Limited only by your imagination, we can design the perfect plaque for you.

Hours: 9:30 a.m. to 6 p.m. Tuesday through Friday; 9:30 a.m. to 5 p.m. Saturday; closed Sunday, Monday and holidays.

AUTO SKILLS CENTER

575-678-5800

The Auto Skills Center provides a twofold program. It is a well-equipped facility for patrons to perform self-help, minor maintenance and repair on their vehicles and provides tools, equipment and technical assistance as needed. The second priority is to provide service-for-fees to those individuals who do not want to or cannot perform automotive maintenance and repair. The Auto Skills Center provides many different services for the White Sands workforce and invites the community to stop by the facility and see what is available. The car wash and vacuum area is a 24/7 operation so residents and employees can maintain their vehicles at their convenience.

Hours: 8 a.m. to 5 p.m. Tuesday through Thursday, with third week of the month 8 a.m. to 5 p.m. Tuesday through Saturday. Closed Saturday, Sunday and holidays.

Services and Facilities: B-F

White Sands 2018 Community Services and Facilities Services and Facilities B-F

 

BETTER OPPORTUNITYFOR SINGLE SOLDIERS (BOSS)

575-678-4654

Better Opportunities for Single Soldiers (BOSS) is a dynamic Department of the Army program that single Soldiers can participate in to enhance their quality of life, contribute to their community through community service activities, and assist in the planning and execution of their own recreation and leisure events. BOSS has meetings at 1:30 p.m. the first and third Thursday of each month in the Community Center, Building 460.

BOWLING CENTER

575-678-3465

The Roadrunner Lanes Bowling Center is in Building 234 on Dyer Street. Roadrunner Lanes has 10 modern, synthetic lanes, a full-service snack bar and a full-service bar and lounge. Roadrunner Lanes is equipped with an automated Brunswick Scoring System, kid-friendly bumper rails for children and a small pro shop. Our pro shop can help you select a bowling ball that is just right for you, as well as special order merchandise and do custom drilling and other service. Roadrunner Lanes offers complimentary instructions for beginning bowlers. Bowling birthday packages are also available. The bar and lounge features multiple large-screen TVs for sports and event viewing and offers various live entertainment, disc jockeys and karaoke, and special events throughout the year. The snack bar offers a variety of grilled and deli sandwiches, salads, appetizers and shakes for your enjoyment throughout the day.

Bowling hours: 11 a.m. to 7 p.m. Monday through Saturday, closed Sunday and holidays.

Snack bar hours: 11 a.m. to 7 p.m. Monday through Saturday, and 11 a.m. to 6 p.m. Sunday.

Bar and lounge hours: 4 to 7 p.m. Monday and Tuesday, and 4 to 10 p.m. Wednesday through Friday. Closed Saturday and Sunday.

Closed on holidays.

CHAPEL SERVICES

575-678-2615

Religious services are conducted at the Main Post Chapel in Building 265 and at Sierra Chapel, Building 145.

Main Post Chapel

  • Protestant Services: 10 a.m. Sunday.
  • Gospel: 11:30 a.m. Sunday.
  • Protestant and Catholic Sunday School offered on Sunday through the school year.

Sierra Chapel

  • Catholic Mass 11:35 a.m. Monday through Friday and 9:30 a.m. Sunday.

Many other activities are offered for all age groups. Religious education classes; Bible studies; baptisms; confessions; confirmations; and premarital, marital and religious counseling are also available.

CHILD, YOUTH AND SCHOOL SERVICES

Child, Youth and School Services (CYS Services) provides a diverse program of activities for eligible children and youth ages 4 weeks through 12th grade. Programs are designed to promote leisure and social skills, life skills, citizenship and leadership. Additionally, the program offers mentoring, intervention and support services. CYS Services programs are available for active-duty military personnel, DOD civilian personnel and DOD contractors working at White Sands.

PARENT CENTRAL SERVICES

575-678-2441

Parent Central Services is your one-stop shop for all CYS Services programs. This office provides information and registration for all CYS Services programs. In addition, Parent Central Services can assist with placement, special events and Kids on Site. Children must be registered before using any CYS Services programs. Parent Central Services is in Building 501 on the second floor.

Hours: 7 a.m. to 4:30 p.m. Monday, Tuesday, Wednesday and Friday; 7 a.m. to 5:30 p.m. Thursday; closed Saturday, Sunday and holidays.

CHILD DEVELOPMENT CENTER

575-678-2059

The Child Development Center (CDC) offers child care options such as full-day, part-day and hourly care for children ages 6 weeks to 5 years as well as Strong Beginnings, a pre-K program for children getting ready to start kindergarten. The Thomas J.P. Jones Child Development Center provides quality and affordable child care that is accredited with the National Association for the Education of Young Children and is fully certified with the DOD. The Thomas J.P. Jones Child Development Center is in Building 272.

Hours: 5:30 a.m. to 6 p.m. Monday through Friday; closed Saturday, Sunday and holidays.

FAMILY CHILD CARE

575-678-0797

Family Child Care homes provide flexible hours and a comfortable familial setting. Most homes offer full-day, part-day and hourly care. Special services may include 24-hour and long-term care during mobilization and training exercises; evening and weekend care; and care for special-needs children, newborns and mildly ill children. The Family Child Care office is in Building 272.

SCHOOL AGE CARE

575-678-4140

School Age Care (SAC) provides supervised before- and after-school activities for children in kindergarten through fifth grade during the school year and summer camps during the summer school break. SAC is accredited by the Council on Accreditation and Department of Defense certified. School Age Care is in Building 1316.

YOUTH SERVICES

575-678-7859

The Middle School and Teen (MST) Program offers a variety of social, leisure, physical and developmental activities for youth in middle and high school. Many activities and clubs are offered through on- and off-post collaborations with Las Cruces public schools, FMWR activities, Character Counts, 4-H and Boys & Girls Club of America. The MST program is in Building 1318.

CYS SERVICES YOUTH SPORTS PROGRAM

575-678-6022

This program offers a wide range of positive sports, fitness program options and environments that promote healthy development of all children and youth. The Youth Sports Program offers a variety of team and individual sports opportunities such as soccer, basketball, cheerleading, baseball and clinics in various other sports such as golf, tennis, etc. Sports programs are age-specific with an emphasis on fun. The CYS Sports and Fitness Office is in Building 1318.

SCHOOL LIAISON OFFICE

575-678-7093

The school liaison officer provides access to a wide range of resources to facilitate military youth education transitions. The School Liaison Office provides parents with information on the local school system’s policies, procedures, programs and schedules and can collaborate with parents to ensure academic success. The School Liaison Office is in Building 501 on the second floor.

SKIES UNLIMITED

575-678-2708

SKIES Unlimited offers instructional programs for children and youth such as arts and crafts, swimming, musical instruction and children’s self-defense. Classes are designed to expand their knowledge, inspire them and allow them to acquire new skills without having to leave WSMR. If you are older than 18 years of age and would like to share your hobbies and talents with the youth of the White Sands Missile Range community, please contact the SKIES Unlimited program director. Youth have shown interest in specialized areas such as piano, guitar, gymnastics and martial arts. We encourage instructors with other areas of expertise to apply also.

HIRED!

575-678-6101

The Hired! Apprentice Program is a workforce preparation and apprenticeship enterprise designed to meet the employment and career exploration needs of Army teens 15 to 18 years of age.

COMMISSARY

575-678-3336

The commissary features modern equipment in a shopping environment typical of the larger supermarkets. Customers get “Best Value Items” that are the lowest prices found in the Defense Commissaries Program. The commissary carries thousands of items in its grocery, produce, meat and deli departments. The produce and deli departments can help save consumers time by providing trays and baskets for special occasions. The commissary, Building 262, is across from the Post Exchange. For more information, visit www.commissaries.com.

Hours: 10 a.m. to 7 p.m. Tuesday through Thursday, 10 a.m. to 6 p.m. Friday, 10 a.m. to 4 p.m. Saturday, 11 a.m. to 4 p.m. Sunday, closed Monday. Disabled patrons may begin shopping 30 minutes prior to regular commissary hours.

COMMUNITY CENTER

575-678-4134

The Community Center, Building 1338. UPS is available to ship packages.

Hours: 9 a.m. to 5 p.m. Monday through Friday, closed Saturday and Sunday.

COMMUTER TRANSPORTATION

New Mexico Park and Ride operates a commuter bus service from Las Cruces to White Sands Missile Range. For schedule information, call 866-551-RIDE (7433). DA civilians and active Army can qualify for the Mass Transportation Benefit Program (MTBP) and receive vouchers to ride in qualified mass transportation. For more information on this program, visit http://www.whs.mil/mass-transportation-benefit-program.

DENTAL CARE

575-674-3597

1363 Aberdeen Ave.

The WSMR Dental Clinic is staffed to provide comprehensive dental care for active-duty personnel.

Hours: 7 a.m. to 4 p.m. Tuesday and Thursday. Dental services on Monday, Wednesday and Friday are provided at William Beaumont Army Medical Center. Closed for lunch: Noon to 1 p.m.  Hours subject to change. Please call for updated schedule.

DEPARTMENT OFMOTOR VEHICLES OFFICE

575-678-8800

A New Mexico State Department of Motor Vehicles office is in Building 1338. Services include driver’s licenses and ID cards, titles and registrations. The MVD only accepts credit cards for payment.

Hours: 9 a.m. to 4:30 p.m. Monday through Friday; closed Saturday, Sunday and holidays.

EDUCATION SERVICES DIVISION

575-678-4716

The Fort Bliss Army continuing Education System (ACES) provides education services to the WSMR community and Soldiers. Education services provided include counseling; personnel testing and leader enhancement training; enhance education levels through college programs, financial aid and distance learning. An education counselor is available on-site at the PDC, Building 465, Room 151 on Mondays. All testing and counseling on other business days are available at the Fort Bliss Education Center. For information, call 575-678-4716 (Mondays only) or 915-568-6792.

ENVIRONMENTAL DIVISION
(NUISANCE WILDLIFE ISSUES)

575-678-2225

With so much wilderness area, it is inevitable that people working and living on WSMR will come into contact with wildlife. How we handle these human-wildlife interactions is crucial in maintaining the delicate balance between supporting missions (and other human activities) and supporting a healthy rangeland. The Environmental Division is here to provide some helpful information for dealing wildlife issues and to assist when negative encounters occur with wildlife. Please contact our office 7 a.m. to 4:30 p.m. Monday through Friday for assistance with all wildlife (snakes, bats, birds, bobcats, coyotes, raccoons, cougars, etc.)

EQUAL EMPLOYMENTOPPORTUNITY OFFICE

575-678-5803

Located in Building 124, the Equal Employment Opportunity Office serves as adviser to the commander and WSMR community on equal employment opportunity matters. Its philosophy is based on fairness, justice and equity. The EEO program exists as a public law and permanent policy to ensure a discrimination-free environment. The EEO program provides employees with a right and a procedure for redress in instances in which they have suffered discrimination. The Equal Employment Opportunity program is committed to ensuring a climate free of discrimination and sexual harassment. It is designed to provide an avenue of redress to civilian applicants, current civilian employees and retired civilian employees.

FRONTIER CLUB

575-678-2055

The Frontier Club is at the base of the beautiful Organ Mountains. The Frontier Club is the center for special events at White Sands Missile Range. The club is open for breakfast, serving grab-and-go breakfast items, fresh coffee, and made-to-order omelets and burritos. Lunch features daily entree specialties, a soup and salad bar, made-to-order deli sandwiches, hot grilled sandwiches and freshly baked cookies. The daily entree specials feature a wide array of cuisines, including many Southwestern favorites. Lunch offers patrons the opportunity to dine on the Veranda Patio where one can “graze and gaze” with a beautiful view of the Organ Mountains. The Frontier Club also provides full-service banquets and catering. The club has several banquet rooms that can seat 45 to 300 people, including a large ballroom. The Frontier Club is a hidden treasure for weddings and receptions. We offer high-quality, affordable menu options for that special day, and our Veranda Patio offers impressive views of the Organ Mountains that make for a beautiful background for weddings and receptions. The Frontier Club is in Building 1330 on Martin Luther King Drive.

Breakfast hours: 6:30 to 9 a.m. Monday through Friday.

Lunch hours: 11 a.m. to 1 p.m. Monday through Friday; closed Saturday, Sunday and holidays.

Services and Facilities: G-O

White Sands Community Services and Facilities Services and Facilities G-O

 

HEALTH CARE

MCAFEE U.S. ARMY HEALTH CLINIC

575-674-3500
www.facebook.com/McAfeeUSAHC

Health Clinic Hours: 8 a.m. to 4:30 p.m. Monday, Tuesday, Wednesday and Friday; and 1 to 4:30 p.m. Thursday.

  • Occupational Health (OH) Clinic: 8 a.m. to 4:30 p.m. Monday, Tuesday, Wednesday and Friday; and 1 to 4:30 p.m. Thursday.
  • Optometry: 9 a.m. to 3:30 p.m. Tuesday and Wednesday.
  • Pharmacy: 8 a.m. to noon and 1 to 4:30 p.m. Monday, Tuesday, Wednesday and Friday; and 1 to 4:30 p.m. Thursday.
  • McAfee Dental Clinic: 7 a.m. to 4 p.m. Tuesday and Thursday (active duty only). Dental services on Monday, Wednesday or Friday are provided at William Beaumont Army Medical Center.

We can accommodate earlier hours with advance notice.

Our Services

Ambulance services are available 24/7. Ambulance services can be activated by calling 575-678-1234 (on your cell phone) or through the 911 system (from a landline), and both have an EMT-basic and an EMT-paramedic.

McAfee U.S. Army Health (MUSAHC) provides health care services on an appointment basis to all enrolled eligible beneficiaries within the White Sands Missile Range community and surrounding areas. MUSAHC provides outpatient care in general medicine, pharmacy, occupational health, social work services, well-baby and well-woman exams, optometry and immunization, as well as laboratory and radiology support services. Physical therapy services will be available fall/winter 2017.

Referrals to specialty care are made by the Primary Care Provider. Patients can follow up on their referrals by contacting Referral Management at 915-742-2273, option 3, option 8, and then option 1. Specialty appointments are booked through William Beaumont Army Medical Center (WBAMC) or a civilian network provider. To book an appointment at WBAMC, call 800-831-0919.

Occupational health, optometry and industrial hygiene are available for occupational health-related injuries and complaints, pre-employment screenings and Personnel Reliability Program monitoring. Recently we have extended the optometry clinics’ availability to meet the needs of our active-duty members, retirees and their family members. For more on either the hours or capabilities of these sections, please call our front desk team members at 575-674-3500.

Nurse Advice Line (NAL): TRICARE beneficiaries can call the Nurse Advice Line (NAL) at 800-874-2273 (Option 1), 24/7, for professional medical advice from registered nurses available to answer a variety of urgent healthcare questions. NAL is available at no cost to beneficiaries and helps callers make informed decisions about self-care at home or when to see a health care provider. The NAL registered nurses ask a series of questions about a caller’s specific concerns to advise when and how to seek care for an urgent problem or give instruction on self-care at home. Also, if your child is ill, the Nurse Advice Line routes your call to a nurse who has special pediatric training. For quality and safety purposes, you will be asked to have your child present for the call so the nurse can perform an accurate assessment. If you want a follow-up call, the Nurse Advice Line calls you back to check on your child.

RelayHealth: You must registered to use this secure message management service. It is a way to request appointments and medication renewals, ask questions of either your Medical Home Nurse or Primary Care Manager, and to receive reminders of future appointments or scheduled testing. Enrollees have access to information specific to their interest or condition — there are approximately 5,000 patient information handouts available to search at leisure. It is also a way for your Medical Home team to send important information (such as when flu immunizations are available or to announce dates when the clinic is closed). To enroll in RelayHealth, ask a member of your care team when you come in for a visit, or go to www.RelayHealth.com from your home computer or visit our Facebook page www.facebook.com/McAfeeUSAHC.

TRICARE West Region: Make appointments anytime at TRICARE Online: www.tricareonline.com (must be registered to use, visit mytricare.com or call 844-866-9378). Tricare beneficiaries included: Active-duty military and their dependents, military retirees and their dependents, and military surviving dependents.

McAfee U.S. Army Health Clinic Phone Numbers

  • Emergencies: 911 (from a landline) or 575-678-1234 (from a cell phone)
  • Appointments: 575-674-3500 or online through Tricare online or Relayhealth.com
  • Nurse Advice Line: 800-874-2273 (Option 1)
  • Immunizations: 575-674-3500
  • Industrial Hygiene: 575-674-3518
  • Medical Records Fax: 915-742-7459
  • Office of the Commander: 575-674-3600
  • Occupational Health: 575-674-3512
  • Pharmacy Prescription Refill Line: 575-678-7009
  • Preventive Medicine: 575-674-3520
  • Social Work Services: 575-674-3500
  • UnitedHealthcare Military & Veterans: 877-988-9378

Clinic information is also available at our Facebook page: www.facebook.com/McAfeeUSAHC.

DENTAL SERVICES

Dental services are provided to all active-duty personnel.

  • Dental clinic appointments: 575-674-3597
  • Dental emergencies: 510-825-2608

INFORMATION, TICKETING AND REGISTRATION (ITR)

575-678-4134
www.wsmrmwr.com

The ITR Office is in the Community Center (Building 1338) and is adjacent to the Aquatics Center. ITR provides active duty, retired military, civilian retirees and immediate family members with economical opportunities for tickets to national, regional and local attractions. Customers may purchase discounted tickets for Disneyland, Disney World, Universal Studios, Six Flags and more.

Hours: 9 a.m. to 5 p.m. Monday through Friday; closed Saturday, Sunday and holidays.

INSPECTOR GENERAL

575-678-3902

The inspector general is a confidential fact-finder for the commander and advises him on all matters affecting mission performance, discipline, morale, esprit de corps, readiness and economy. The inspector general office provides support to all military personnel, family members, DOD civilians, retirees, contractors and anyone having an issue with the U.S. Army. The office is a full-service inspector general office, providing all four inspector general functions: assistance; inquiries and investigations; inspections; and teach and train. Anyone wishing to discuss an issue with or request assistance from the inspector general can do so confidentially and without fear of reprisal. The office of the inspector general is in Building 124 and open during regular duty hours. For more information, visit www.wsmr.army.mil/Pages/InspectorGeneral.aspx.

LEGAL SERVICES

575-678-1263

The legal assistance section of the Office of the Staff Judge Advocate provide legal services to the community. Fully qualified practicing legal assistance attorneys provide confidential advice and other assistance. Services are available to active-duty and retired personnel of all services and their family members. Professional legal assistance services include legal advice and related services concerning the laws of marriage, divorce, adoption, immigration, change in name, civil damage actions, wills and estates to mention a few. The claims department is responsible for claims filed against the Army within the state of New Mexico. It routinely processes tort claims.

The Office of the Staff Judge Advocate is in Building 124, Room 108. Appointments for legal assistance problems are required. Powers of attorney and notary public service are provided on a walk-in basis. It is helpful to call the office beforehand to ensure you bring all documents relating to legal problems. There is no charge for any of the services.

To file a personal property claim, you go to https://www.jagcnet.army.mil/Pclaims to find more information on how to file a claim (to include the trifold on the A, B, Cs of Claims), or call the Center at 502-626-3000 or DSN 536-3000 with questions. You also can email the CPCS at usarmy.knox.hqda-otjag.mbx.cpcs@mail.mil.

LIBRARY

575-678-5820

The library is in Building 465. More than 45,000 volumes of nonfiction and fiction are available in open stacks at the post library. There are audio books, children’s books, periodicals, reference materials and a wide range of fiction, including bestsellers. In addition, the library has an extensive collection of Southwest-related materials as well as Wi-Fi.

Hours: 9 a.m. to 4 p.m. Monday through Friday. Closed Saturday, Sunday and holidays.

MILITARY PERSONNEL SERVICES/ADJUTANT GENERAL

575-678-7645

The Military Personnel Services Division is in Building 465. The office provides military personnel manning functions for all military on the installation. It provides assistance on military personnel requirements, authorizations, readiness and strength management. A wide range of personnel service support is available, which includes personnel records, military awards, evaluations, identification cards, retirement services, in- and out-processing and mobilization processing, as well as liaison with the Fort Bliss Soldier for Life – Transition Assistance Program (SFL-TAP) and Casualty Assistance Center.

Hours: 8 a.m. to 4 p.m. Monday through Wednesday, 10 a.m. to 4 p.m. Thursday and 8 a.m. to 3 p.m. Friday.

MUSEUM

575-678-2250

Exhibits and displays at the museum explore the evolution of testing at White Sands since 1945 and also provide a window on the prehistory of the region, early pioneering efforts, mining and the Frontier Army’s contributions to the settlement of southern New Mexico. Located just inside the Las Cruces Gate in Building 200, the museum complex includes a building housing a restored V-2 and displays relating to early work with the system at WSMR. The outdoor missile park beside the museum contains examples of the rockets and missiles tested on the range, from the Loon to the Pershing II and Patriot. The park is open from dawn to dusk daily. For more information, see www.wsmr-history.org.

Hours: 8 a.m. to 4:30 p.m. Monday through Friday; 10 a.m. to 3 p.m. Saturday, closed Sunday and holidays.

OUTDOOR RECREATION

575-678-1713
www.wsmrmwr.com

The Outdoor Recreation facility is in Building 1338 on Ripley Street. The facility offers a large variety of camping equipment from tents to campers and anything else you might need for that memorable camping trip. Outdoor Recreation also has open and enclosed utility trailers for your use.

Planning a party and need a place to have it? How about the ACOE Lodge located at Volunteer Park? Outdoor Recreation is responsible for the lodge and can book your party or event. You can even rent a dunk tank and jumping balloon for a small fee.

Outdoor Recreation has a well-stocked retail area where you can purchase all your gun cleaning supplies, camping accessories and knives of all kinds as well as other items. Outdoor Recreation is the place to purchase that firearm you have always wanted. You can even purchase your New Mexico big game and fishing licenses here. Outdoor Recreation is responsible for the operation of the skeet and trap range. This facility is available on a reservation basis for four or more shooters.

Need storage space for your vehicle or personal property? Outdoor Recreation is the place to call. Outdoor Recreation also offers special programs that include mountain and road bike rides, hikes and road trips to various areas in New Mexico and the surrounding areas.

Hours March through September: 9 a.m. to 5 p.m. Monday through Friday, 8 a.m. to noon Saturday, closed Sunday and holidays.

Hours October through February: 9 a.m. to 5 p.m. Monday through Friday; closed Saturday, Sunday and holidays.

Services and Facilities: P-Z

White Sands Community Services and Facilities P-Z

 

POST EXCHANGE

575-674-2072

For one-stop shopping convenience, the Post Exchange includes the main store, shoppette, Class Six, Family Hair Care Center, Optical Shop and Subway, all in Building 260 on Hof Street. Services include layaway, special orders, check cashing, customer convenience orders, Western Union and more. The main store stocks a wide variety of items for the home as well as automotive merchandise. The shoppette stocks a full line of convenience foods like dairy products, canned foods, snacks and beverages with a Class Six stock of beer, wine and distilled spirits.

Hours: 6 a.m. to 8 p.m. Monday through Friday and holidays, and 8 a.m. to 8 p.m. Saturday and Sunday.

GAS STATION

The gas station is Building 270, across the street from the main exchange. The gas station is open 24/7 for credit and debit card purchases.

POST OFFICE

575-541-7429

Located in Building 153 on Joliet Street, the lobby is open 24/7. Box rental is available. Mail is delivered to quarters once a day Monday through Saturday, excluding federal holidays.

Hours: 11 a.m. to 1 p.m. and 2 to 4 p.m. Monday (and any day after a federal holiday), 10 a.m. to 1 p.m. and 2 to 4 p.m. Tuesday through Friday, closed holidays.

PRIVATE ORGANIZATIONS

575-678-6103/6105

Several private organizations are active on range. There are groups and clubs for all ages and interests, ranging from Girl Scouts to the White Sands Missile Range Historical Foundation. For more information, including points of contact, call 575-678-6103.

PROFESSIONAL DEVELOPMENT CENTER

575-678-5808

The White Sands Professional Development Center, Building 465, is home to the Directorate of Human Resources. Multi-function classrooms and auditorium (with video teleconference capability) are available to White Sands organizations for use by reservation 7 a.m. to 4 p.m. Monday through Friday. Call 575-678-5408/5347 for additional information. The Installation Voting Assistance Office is in Room 145.

PUBLIC AFFAIRS

575-678-1134

Located in Building 1782, the Public Affairs Office works to provide accurate and timely information about the missile range, its services and activities to the workforce, community and general public. Organizations and individuals may submit items for publication on our Facebook page or our post newspaper, the Missile Ranger, which is available online at www.wsmr.army.mil/Ranger. Current events and information can also be found at www.facebook.com/WSMissileRange, www.twitter.com/WSMissileRange and www.pinterest.com/WSMR.

PUBLIC SCHOOLS

White Sands Elementary and Middle School: 575-674-1241
Oñate High School: 575-527-9430

White Sands elementary and middle schools are part of the Las Cruces public school system. The middle school features an Aerospace Academy in which students study the history and principles of flight. This program includes many hands-on activities and various field trips, allowing students to associate learned concepts to the many career opportunities in the aerospace field.

The first semester begins in August and ends before Christmas. The second semester starts in January and runs through May. The school is within walking distance of the housing area. White Sands high school students are bused to Oñate High School in Las Cruces, about a 25-minute ride. Visit the Las Cruces public school system website at www.lcps.k12.nm.us.

SHIPPING

575-678-1884/3916 Outbound

UPS and FedEx pickup and delivery are available at WSMR Monday through Friday. For information, visit www.ups.com or www.fedex.com. Call the Transportation Freight Terminal about military freight and transportation.

SPORTS AND FITNESS

575-678-3374

Bell Gymnasium is in Building 236, 236A and 236B. The fitness center is open for all active-duty Soldiers, DOD retirees, civilian employees, contract employees and their family members. The gymnasium is equipped with men’s and women’s locker rooms, men’s and women’s saunas, plus cardio equipment and free weights. Classes offered are aerobics, Pilates, yoga and spinning, as well as one-on-one personal training. Bell Gym has recreational leagues in softball, basketball, flag football, golf and more. Along with multiple fun-runevents, there are three triathlons and one duathlon a year. Children 13 to 15 must be actively involved in the same activity as their parent. Children 12 and under are not authorized in the cardiovascular, Nautilus or free-weights area or sauna at any time and are not permitted to sit in the lobby or be on a basketball or racquetball court without a parent.

Hours: 5:30 a.m. to 8 p.m. Monday through Friday, 7:30 a.m. to 4 p.m. Saturday, closed Sunday and all holidays.

STRAY ANIMAL IMPOUND FACILITY

575-678-7829/2225

White Sands Missile Range is working to improve the problem with stray and feral animals on Main Post. The Directorate of Public Works (DPW) has developed a stray animal control program to care for stray animals that become loose to return them to their owners as quickly as possible. Pets will be sheltered at the DPW Stray Animal Impound Facility for up to 48 hours in Building 1834A at East Navajo Avenue. If pets remain unclaimed after 48 hours they will be transported to the Animal Service Center of Mesilla Valley at 3551 Bataan Memorial West in Las Cruces for surrender.

In accordance with WSMR Regulation 215-1, all privately owned animals on WSMR must be vaccinated, microchipped and registered within 30 workdays after arrival to the installation or after a person assumes ownership of a new or adopted pet. Additionally, neutering of spaying pets is highly encouraged to reduce the urge of roaming and unwanted animals.

If you own a dog or cat, contact the Environmental Division at 575-678-2225 or the Stray Animal Impound Facility at 575-678-7829 to request a pet registration form. Return the completed form per instructions on the form within 30 workdays of establishing residence on WSMR.

This information will be maintained at the Stray Animal Impound Facility and will be used to return pets if they ever become lost and to ensure vaccinations are current. Keeping your pets vaccinations current reduced spread of diseases to wildlife, other pets and humans.

This playground at Volunteer Park is one of several on post.

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