For the staff at Fort Hood’s Financial Readiness Branch, financially fit Soldiers and their Families is their mission. Financial issues and problems affect all aspects of a Soldier’s life and can help lead to or exacerbate Family and personal problems. Divorce, Family violence and substance abuse problems can be linked to financial worries in many situations. Financial Readiness Branch representatives work proactively with Soldiers to prevent money and financial issues before they become problems. Classes, workshops, financial specialists and pamphlets are available at the Financial Readiness Branch office, which is in the Rivers Building and at the Comprehensive Soldier Fitness Training Facility, to assist Soldiers with budgeting and getting and staying on track with financial matters. They offer assistance in car and home buying and preventing identity theft and work closely with the Better Business Bureau to advise on good consumer choices. Programs include the Consumer Affairs Office, Solicitation Office, Consumer Affairs and Financial Assistance Program, the Command Financial Specialist Program, Army Emergency Relief and the Commander’s Referral Program. For those who need assistance, booklets and referrals are available at the Financial Readiness Branch. To schedule an appointment with a financial specialist, call the office at 254-288-2862.
GOLD STAR FAMILIES BEREAVEMENT SUPPORT
GOLD STAR CENTER
Gold Star Families are those who have lost a Family member during combat operations. Fort Hood provides the highest level of support to Gold Star Families. This support includes a recently remodeled support center for Gold Star Families. The bereavement support center is in Building 11045 on Battalion Avenue. The center provides extended care for Gold Star Families (past what care teams can offer). The center offers help to provide a liaison between the Families and the Army and provide resources and programs, such as grief camps for children. The Gold Star Center is a warm place for survivors to meet and share their experiences, gain information and honor their fallen.
SURVIVOR OUTREACH SERVICES
Next door to the Gold Star Center in Building 10043, Battalion Avenue (between 25th and 27th streets). The Survivor Outreach Services (SOS) program provides support services to survivors of Soldiers who have fallen in combat as well as support to the survivors of all Soldiers who have passed while on duty. The SOS program provides short-term and long-term case management, (network of providers); benefits counseling; financial planning; legal assistance; personalized and integrated web-based support; one-stop service provider; service delivery based on specific individual needs; support as long as the Family member wants/needs support. SOS works closely with the Tragedy Assistance Program for Survivors (TAPS). TAPS provides ongoing emotional help, hope and healing to all who are grieving the death of a loved one in military service to America regardless of relationship to the deceased, geography or circumstance of the death. Seminars and camps for children are held in the Fort Hood area annually. For more information about SOS, call 254-288-3655.
INFORMATION, REFERRAL AND OUTREACH READINESS BRANCH
This branch of FMWR provides information regarding community resources to Soldiers and Family members with access to over 2,000 military and civilian resources. The branch is in the Rivers Building, Building 121, 761st Tank Battalion Avenue. For additional information, call 254-287-4227.
The III Corps and Fort Hood Legal Assistance Office provide services to Soldiers and eligible Family members in III Corps and non-divisional units, as well as all retirees and their eligible Family members. Personnel assigned to 1st Cavalry and 4th Infantry divisions can visit their unit SJA, located in division headquarters. Legal assistance services, provided by licensed attorneys, include almost all services rendered by civilian attorneys, except representation in civilian court. Services include legal counseling, draft letters, draft wills and powers of attorney, provide notary service, negotiate legal disputes with third parties, review and explain legal documents (sales contracts, leases, court papers, etc.), provide pro se assistance in limited situations or make referrals to civilian attorneys when appropriate. Office hours are 9 a.m. to 4 p.m. Monday through Thursday, closed during lunch. For information or appointments, call 254-287-7901/3199.
The Fort Hood Consolidated Claims Office processes the settlement of non-contractual claims against the Army filed at Fort Hood. The claims office processes claims for lost or damaged property, personal injury, death, disasters and other costs arising from Army operations. The Fort Hood Claims Division provides prompt, professional settlement of claims filed against the United States and asserts claims on behalf of the United States against responsible parties. Office hours are 9 a.m. to 4 p.m. Monday, Wednesday and Thursday.
TRIAL DEFENSE SERVICES
Those needing defense services should contact or walk in to these Trial Defense Service Office locations on post: across from III Corps HQ at 254-287-4360 or 1st Cavalry Division HQ at 254-287-9415. Criminal Law section gives legal advice to commanders and processes all chapters under the UCMJ. Phone number is 254-287-5413. The U.S. Magistrate section is in Building 5794. The Special U.S. Attorney who prosecutes cases before the U.S. Magistrate is also in Building 5794.
MOBILIZATION AND DEPLOYMENT SUPPORT
The Mobilization and Deployment Support program provides guidance, resources and training for Family Readiness Group members and Rear Detachment Officers. It also supports deploying units by providing pre-deployment information and material to Soldiers and Family members and implements training, plans and oversight for the Fort Hood Family Assistance Center team members. The program also assists and supports mobilizing Reserve Component units and provides assistance and services to repatriated Families. The Mobilization and Deployment Support program is in the Lane Volunteer Center, Building 16005, Old Ironsides Avenue. For more information, call 254-288-7570/2794.
THE 1ST CAVALRY DIVISION MUSEUM
Building 2218, Stands off 761st Tank Battalion Avenue
9 a.m. to 4 p.m. Monday through Friday, noon to 4 p.m. Saturday and Sunday
3RD CAVALRY REGIMENT MUSEUM
The museum is in Building 409 on 761st Tank Battalion Avenue and is part of a campus that includes the Third Cavalry Association gift shop as well as a children’s exhibit, a research room and classroom. The 3rd ACR Museum is open to the public 10 a.m. to 4 p.m. Monday through Friday, 9 a.m. to 4 p.m. Saturday, noon to 4 p.m. Sunday.
U.S. ARMY OPERATIONAL TESTERS’ HALL OF FAME
The Army’s only Hall of Fame that honors distinguished people in the operational test community is at the West Fort Hood Headquarters of the U.S. Army Operational Test Command. On the ground floor of Building 91012 (Stone Hall), this Hall of Fame represents the proud history of the military and civilians who have been prominent in the conduct of military tests and experimentation since 1856. Individuals are nominated by their peers and elected each year by a board of directors. Annual induction ceremonies are conducted in October.
The U.S. Army Noncommissioned Officers Academy, III Corps and Fort Hood, in Building 41002, implements the Army NCO education system at Fort Hood by conducting the primary level of NCO education for combat arms, combat support and combat service support Soldiers. The U.S. Army NCO Academy is a fully accredited academy that conducts the Warrior Leader Course (WLC). The mission of WLC is to train junior NCOs or specialists in leadership techniques to enable them to perform their mission or job-related duties. WLC helps to develop the skills and attributes necessary to train, lead and supervise Soldiers in the execution of assigned duties so that their unit can effectively perform its mission.
FORT HOOD HOMEPAGE
The first stop for information about Fort Hood, services and unit information is the internet. Check out all the information at www.hood.army.mil. In addition to providing information about Fort Hood, the homepage carries news and photos about Fort Hood Soldiers deployed to other areas of the world. It also provides entry into a variety of other websites of interest to Soldiers, civilians, retirees and their Families.
FORT HOOD PRESS CENTER
The Fort Hood Press Center supports high-volume media and public queries. Fort Hood Public Affairs uses the system to register, answer and monitor media agencies from around the world for coverage of media events. It is a one-stop, all-inclusive communication tool that sends updates via email, voice, social media and RSS feeds to those who register. The site also includes news releases, high-resolution photos, broadcast-quality video, media kits and event programs. The system is accessible to any product that can access the internet allowing for commander involvement no matter where they are in the world including forward-deployed locations.
FORT HOOD SENTINEL
The Fort Hood Sentinel is a weekly Army newspaper published by the III Corps Public Affairs Office, and its articles come from all levels of command. Distribution is made post-wide as well as to selected major shopping areas. The Fort Hood Sentinel is published every Thursday. The Sentinel is also available online at www.forthoodsentinel.com or from the link on the Fort Hood Homepage. For more information, call the Sentinel editor at 254-287-9495.
III Corps and Fort Hood use a variety of social media to keep you up to date. Join the conversation. Some units across the installation also have their own social media sites.
Fort Hood personnel have daily access to news from several television and radio stations in Central Texas. Newspapers from the surrounding communities may be purchased at many of the Post Exchange snack bars and club facilities. The Killeen Daily Herald, the Copperas Cove Leader Press, the Temple Daily Telegram and the Fort Hood Sentinel are all available to Killeen subscribers.
Local television stations include Channel 6 KCEN (NBC), Channel 10 KWTX (CBS), Channel 25 KXXV (ABC) and Channel 46 KNCT (PBS).
The Fort Hood area is serviced by many radio stations offering a wide variety of formats.
PERSONAL PROPERTY SERVICE
The Personal Property Shipping Office is in the Copeland Soldiers Service Center, Room A104.
The counseling team arranges with commercial contractors for the movement and storage of household goods, Do-it-Yourself (DITY) moves and counsels personnel on shipping entitlements. Outbound shipments can be checked on by calling 254-287-0219. The Installation Transportation Office, Personal Property staff is available to assist with your inbound processing and facilitate your smooth transition into the Fort Hood community.
If you are expecting the arrival of household goods or unaccompanied baggage, call the Inbound Team at 254-288-9832 to obtain the status of your shipment. You may also go into the office.
If you have any problems with the carrier/contractor personnel contact the Quality Assurance Team at 254-287-6152 or the COC after-duty hours at 254-287-2520.
A Vehicle Processing Center is in Lewisville, Texas, for movement of privately owned vehicles worldwide. The center offers service and convenience for POV turn in and pick up to Department of Defense personnel departing for or returning from overseas assignments.
INSTALLATION MAIL MANAGEMENT CENTER
The Installation Mail Management Center is in Building 4231 on 78th Street and Sante Fe Road near the 79th Street Gate. Hours are 8 a.m. to 4 p.m. Monday through Friday. All military personnel will be added to the Installation Post Directory/Post Locator during in-processing. All incoming Soldiers should use the following address when forwarding mail to this installation:
General Delivery Mail Section
Fort Hood, TX 76544-5056
Reporting date should be written on the lower left-hand corner of mail. All Soldiers assigned to Fort Hood should use the following format on all correspondence, outgoing and incoming:
Unit (Company, Battalion, Brigade and Division)
Fort Hood, TX 76544 + 4 digits
All incoming Soldiers may stop by Building 4231 to see if there is any mail on hold pending their arrival.
MAIN POST OFFICE
The Main Post Office is in Building 332 on 761st Tank Battalion Avenue between 31st and 37th streets. Mail is delivered from the Main Post Office to on-post housing, Monday through Saturday (except holidays).