Located in Building 486, at 14060 Replacement Ave., the Army Community Service Center (ACS) assists service members, retirees, Department of Defense employees and their families by providing in-depth information, referral and intervention services. These services typically involve individuals and their families seeking help with problems beyond the scope of their own resources. The Army Community Service Center also serves as the installation’s primary social service agency and provides commanders with current statistics, research and programs relating to military families. For more information on ACS, call 573-596-0212.
Services Offered at the Army Community Service Center
The Fort Leonard Wood Army Community Service Center offers a broad spectrum of programs and services for service members and their families in all branches of service — whether active or reserve component — and to government civilian employees as well.
Army Community Service (ACS) is the proponent for the Army Volunteer Corp (AVC) and provides information, placement and referral for individuals desiring to volunteer for any installation agency. ACS has a long and rich history with volunteers, and the ACS Center provides a wide variety of opportunities within each ACS program area. Inside ACS, you will also find Army Emergency Relief (AER). AER provides emergency assistance to military personnel and their families when a valid emergency exists (e.g., rent, essential car repairs, food, utilities, etc.).
The Army Family Team Building Program (AFTB) is a volunteer-based program whose primary objective is to improve the overall readiness of the force by teaching and promoting personal and family readiness. This is accomplished through standardized, progressive and sequential education. There are numerous volunteer instructor and office management positions available that help build new job skills, as well as being personally fulfilling.
The Army Family Action Plan (AFAP) is another volunteer-based program, which creates an information loop between the global Army family and leadership. This program’s process begins at the installation level and continues through HQDA-level, focusing on issue management and resolution.
Employment Readiness provides local work-related referral and resource information, career counseling and coaching, job search assistance and a local job bank.
Relocation Readiness offers a wide array of relocation services, from information to in-depth relocation counseling. The office provides up-to-date information on any worldwide assignment and features a loan closet of common household items to assist families arriving at or departing from the installation.
Soldier and Family Readiness primarily focuses on healthy lifestyle issues in the areas of family, stress management, anger control, parenting and the prevention of any form of family violence or sexual assault. Victim Advocacy services are available 24/7.
The Exceptional Family Member Program (EFMP) provides advocacy, support and, in some cases, respite care for families with members enrolled in the program.
The Mobilization Deployment Program provides deployment cycle support for commanders, unit rear detachments, Soldiers and their families, as well as deploying civilians and Family Readiness Groups. The program also provides family assistance and support during natural disasters and acts of terror.
Financial Readiness supports commanders in maintaining unit financial readiness. Classes are provided in personal financial management, budget development and record keeping, financial planning for family separations, short-notice deployments, extended absence financial plans and PCS moves. Individual counseling sessions are provided for Soldiers and family members in areas such as budget development and financial planning, developing a spending plan, managing personal finances and debt reduction.
Survivor Outreach Services (SOS) is a new program designed to provide dedicated and comprehensive support to survivors of Soldiers who have died while on active duty. Services include emotional support, advocacy, life skills training, resource and referral, expertise on benefits, and financial planning and guidance. SOS is here to embrace and reassure survivors that they are continually linked to the Army family for as long as they desire.
Army Substance Abuse Program (ASAP) provides prevention training for the installation, the Employee Assistance Program and the Drug Test Program for military and civilians. Contact 573-596-0938 for more information. The ASAP Drug Test Program can be contacted at 573-596-7683. EAP may be reached at 573-596-7199.
Resilience and Performance Training Center
Co-located with the AWC (Army Wellness Center) in Building 350, at 14122 Third St., the Resilience and Performance Tracing Center (R&P-TC) assists service members, Department of Army Civilians (DAC) and their families by increasing the physical and psychological health, resilience, while enhancing performance of the Fort Leonard Wood (FLW) Army Community. The R&P-TC provides expert level training regarding the 12 Resilience skills annually mandated IAW AR 350-53 for all units and organizations. Additionally, the R&P-TC executes Performance Training which provides Soldiers, DAC, and their families with the specific mental and emotional skills that underlie optimal human performance when it matters most: in combat, healing after an injury or managing work and home life. Listed below are some of the R&P-TC’s capabilities:
- Resilience Training
- MRT Level 1 courses
- QA/QE for unit level MRTs
- Provide support to local MRTs
- Performance Training
- Leader Development Course
- Unit-specific training
- Individual Mastery (One on One Performance Counselings)
- Academic Performance Training
- Training for Special Populations, including:
- Resilience and Performance Training for Teens
- Executive Resilience and Performance Courses
- Support for Army National Guard and U.S. Army Reserve Command requirements
- Pre-deployment training
- DCRT (Deployment Cycle Resilience Training)
- Additional capabilities (at select TCs)
- Teambuilding (tailored for each organization and/or unit)
- Spouse- and Teen-focused Resilience Training