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Army - Tripler Army Medical Center

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Tripler Army Medical Center

 

Hawaii 20_C Tripler Army Medical Tripler Army

 

Tripler Army Medical Center is the only federal tertiary care hospital in the Pacific Basin. It supports 264,000 local active-duty and retired military personnel, their families and veteran beneficiaries. In addition, the referral population includes 171,000 military personnel, family members, veteran beneficiaries, residents of nine United States-affiliated jurisdictions (American Samoa, Guam and the former trust territories) and forward-deployed forces in more than 40 countries throughout the Pacific.

TAMC is the home of the Regional Health Command – Pacific, one of six geographically based regional medical commands in U.S. Army Medical Command. In addition to Tripler, the Regional Health Command – Pacific includes U.S. Army Health Clinic – Schofield Barracks, Medical Activity – Japan, Medical Activity – Korea, the Warrior Ohana Medical Home in Kapolei and the Warrior Transition Battalion, stationed at Schofield Barracks.

Visit Tripler Army Medical Center online at:

Tripler Medical Army Medical Center

Hawaii Army Tripler Army Medical Center

Tripler Army Medical Center, in Honolulu on Moanalua Ridge, is the only federal tertiary care hospital in the Pacific Basin. It supports 264,000 local active-duty and retired military personnel, their families and veteran beneficiaries. In addition, the referral population includes 171,000 military personnel, family members, veteran beneficiaries, residents of nine United States-affiliated jurisdictions (American Samoa, Guam and the former trust territories) and forward-deployed forces in more than
40 countries throughout the Pacific.

TAMC is the home of the Regional Health Command-Pacific, one of six geographically based regional medical commands in U.S. Army Medical Command. In addition to Tripler, the Regional Health Command-Pacific includes 18th Medical Command (DS), 65th Medical Brigade (Korea), Bassett Army Community Hospital, Dental Health Command-Pacific, Madigan Army Medical Center, MEDDAC-Japan, Public Health Command-Pacific and U.S. Army Health Clinic – Schofield Barracks.

Visit Tripler Army Medical Center online at:

www.tamc.amedd.army.mil
www.army.mil/RHCPacific
www.fb.com/TriplerArmyMedicalCenter
https://twitter.com/TriplerAMC
www.flickr.com/TriplerAMC
https://vimeo.com/TriplerAMC

Medical and Dental Services

Hawaii Army TAMC Medical and Dental Services

Tripler Army Medical Center provides medical care for active and retired military personnel and their eligible family members on Oahu. TAMC offers a range of medical and surgical specialties, such as internal medicine, dermatology, pediatrics, general surgery, orthopedics, psychiatry, OB-GYN, behavioral health, diet and nutrition, physical therapy, occupational therapy, social work, optometry, audiology, podiatry, and community and occupational health. TAMC is on Moanalua Ridge, near Fort Shafter and Aliamanu Military Reservation.

The Warrior Ohana Medical Home is a full-service family medicine and primary care clinic in Kapolei. It is a community-based medical home composed of Army-run primary care clinics off post in communities where Army families live. This concept of patient-centered health care is being adopted across both military and civilian health care systems. The Warrior Ohana Medical Home offers full-scope family medicine, behavioral health, pharmacy, laboratory and immunization services. Enrollment is open to family members of active-duty service members and retirees and their families.

Visit www.tamc.amedd.army.mil for more information.

Scheduling Appointments

Most appointments can be scheduled online at www.tricareonline.com. U.S. Army Health Clinic-Schofield Barracks, Tripler Army Medical Center and Warrior Ohana Medical Home use a central system for appointments. To schedule an appointment, call 808-433-2778 or 800-322-8262.

Emergency Services

Dial 911 or report to the Tripler Army Medical Center emergency room. For life-threatening emergencies, report to the nearest emergency department.

Dental Services

The Tripler Dental Clinic is in the D-Wing at Tripler Army Medical Center. Call 808-433-6825 to schedule an appointment.

Routine dental care for all patients other than active-duty personnel is extremely limited.

Sexual Assault Advocacy Program

The Sexual Assault Advocacy Program is designed to put focus and priority on the victim’s safety and emotional well-being. This program is open 24/7 to soldiers and adult family members. Call 808-624-7233.

Planning Your Move

Hawaii 29_C Tripler Army Medical Planning Your Move

 

Temporary Lodging

Hale Koa Hotel Armed Forces Recreation Center: Imagine the sparkling waters of Waikiki Beach at your doorstep and majestic Diamond Head in the distance, and you’ll find yourself at the Hale Koa Hotel, Armed Forces Recreation Center. Hale Koa, translated from Hawaiian as “House of the Warrior,” is a premier destination resort for the military, their families and their guests.

Located on Fort DeRussy, Hale Koa Hotel is approximately 9 miles from Tripler Army Medical Center. This Hawaiian oasis is surrounded by lush tropical gardens within a beautifully landscaped 72-acre green space and offers more than just fun in the sun. So, whether you are visiting, on temporary duty or a permanent change of station (PCS) move, or residing on the island, create lasting memories by enjoying Hale Koa Hotel’s outstanding hospitality, accommodations, food and beverage venues, private banquet facilities, entertainment, amenities and recreation.

Accommodations consist of 818 guestrooms in two towers with views of the Pacific Ocean or verdant mountain range. All rooms are fully air conditioned and equipped with a refrigerator; coffee maker; flat-screen, high-definition television; free internet; and in-room safes.

Even if you are not staying overnight, eligible users can enjoy a day at the beach; dine in any of the restaurants, snack bars or lounges; and take in an evening show or picnic on the beautiful park grounds. Hale Koa Hotel entertainment lineup includes a Hawaiian luau, Magic in Paradise Dinner Show, High and Right Comedy Nights, and live entertainment at the Barefoot Bar. In addition, Hale Koa Hotel offers catering and conference services, ample parking and outdoor recreational activities.

Eligible patrons include active or retired members of the armed forces. Department of Defense personnel, reservists and National Guardsmen, their families and sponsored guests.

Rates vary by single and double occupancy, rank and room category. Reservations are taken up to a year in advance and can be made by calling 800-367-6027(CONUS) or 808-955-0555 locally. For more information or to book online visit www.halekoa.com

Note: Recreation centers such as the Hale Koa Hotel are not government lodging facilities.

Family Services

Hawaii Army TAMC Family Services

Family and MWR Hawaii is a valuable resource guide to family services for the soldiers, family members, retirees and DOD civilians stationed with the Army in Hawaii. For more information about special events, entertainment, dining, recreation, ongoing programs and support services, go to:

https://hawaii.armymwr.com/pacific/hawaii
www.facebook.com/fmwr.hawaii
https://twitter.com/FMWRArmyHawaii
www.youtube.com/mwrarmyhawaii
www.flickr.com/himwr
www.pinterest.com/fmwrhawaii


Tripler Army Medical Center is just north of Fort Shafter. For more information on family services at Fort Shafter, see the Fort Shafter chapter on Page 20.

Legal Services

Basic legal assistance, such as notary services and powers of attorney, may be obtained by visiting the servicing legal offices at Tripler Army Medical Center, U.S. Army Pacific and 8th Theater Sustainment Command. The TAMC branch office, 808-433-5311, is in Room 222 in Wing 2D. Call the USARPAC legal office at 808-438-9470. Call the 8th TSC legal office at 808-438-2074.

Religious Support Office

Religious worship, programs, educational opportunities and pastoral care are available at RSO facilities on all principal Army installations in Hawaii.

Families arriving in Hawaii are invited to attend the many Protestant, Catholic, Jewish and Buddhist services held weekly. Religious education opportunities are available for children, youth and adults.

For more information or a schedule of services, visit www.garrison.hawaii.army.mil/rso. Call Tripler Chapel at 808-433-5727.

Housing

Island Palm Communities — South Regional Leasing Office

111 Seventh St.
Honolulu, HI 96819 808-275-3800

Hours: 8 a.m. to 5 p.m. Monday through Friday.

Island Palm Communities serves Army installations on the island of Oahu, including Tripler Army Medical Center. IPC offers a great on-post living experience to families from all military branches.

In addition to excellent property management support, residents can enjoy many recreational amenities, such as playgrounds, basketball courts, spray parks and swimming pools, as well as neighborhood activities year-round. Community centers are a gathering place for friends and neighbors. They feature a 24-hour fitness facility, a spacious multipurpose room with a complete kitchen — perfect for get-togethers — and a theater, great for movie nights. Property management teams are based at community centers, offering residents convenient access to property services and resources.

Residents receive complimentary lawn services for front and side yards, maintenance support seven days a week and a utility allowance. Another great benefit of living on post is the convenient access to work, schools, the commissary and exchange, shoppettes and more.

Applying for a Home

IPC looks forward to helping you find a home and community that can best meet your family’s needs. Apply online at www.island palmcommunities.com.

An IPC leasing consultant will then contact you to start the process. Your leasing consultant will work with you every step of the way — from pre-arrival preparations to getting you the key to your home.

IPC’s online leasing guide is a great one-stop source for information.

Once you arrive, provide your leasing consultant with:

  • Marriage license (if spouse is not listed on orders or is not command-sponsored).
  • Birth certificates (if children are not listed on orders or are not command-sponsored).
  • Custody or adoption paperwork, if applicable.
  • Pregnancy verification, if applicable.
  • Copy of DA 31 (leave form).
  • Copy of flight itinerary for dependents.

Nearby Schools

The Hawaii State Department of Education operates public elementary, middle and intermediate, and high schools on post, near IPC housing areas and off post, as well. To find out what school your children will attend, call the Army School Liaison Office at 808-655-8326.

For information on school registration requirements, the Youth Sponsorship Program, home school support and additional resources, visit https://hawaii.armymwr.com/pacific/hawaii/programs/school-support-services.

A variety of private schools are also in Oahu. Log on to the Hawaii Association of Independent Schools at www.hais.us for more information.

Family Pets

Your pets are part of your family, so it’s important to take the time to understand Hawaii state law and IPC’s policies about them before your move.

Family pets are welcome in IPC, but some breeds of dogs and types of animals are restricted for the safety and health of all families.

Families may not board in privatized housing any dog of a breed (including a mixed breed) that is deemed “aggressive or potentially aggressive,” unless the dog is a certified military working dog that is being boarded by its handler or trainer. Aggressive or potentially aggressive breeds of dogs are defined as pit bulls (American Staffordshire bull terriers or English Staffordshire bull terriers), Rottweilers, Doberman pinschers, chows and wolf hybrids.

Prohibition also extends to other dogs that demonstrate a propensity for dominant or aggressive behavior. Also restricted from family housing are wild animals, farm animals and exotic animals. Examples include pigs, rats, mice, chickens, monkeys, reptiles, spiders and snakes.

For information about IPC’s pet policy, go to www.islandpalmcommunities.com/resident- resources. For more information about state laws regarding shipping pets to Hawaii, visit http://hdoa.hawaii.gov/ai/aqs/animal-quarantine-information-page.

Rental Housing and Real Estate Costs

Rentals on Oahu are expensive and square footage is limited. The median rent on Oahu is $1,569, and housing costs in the area are significantly higher than the national average. Nearly all rentals require first and last month’s rent, which doubles rental costs upon move in. Members can request an advance of Basic Allowance for Housing to help pay for these upfront costs.

The average price for a detached single-family home is $649,900. Two- and three-bedroom town houses are available starting at around $400,000. Volunteer realtors are available at the Fort Shafter Housing Services Office 8 a.m. to noon and 1 to 5 p.m. daily and provide professional assistance.

Housing Services Office

The Housing Services Office provides a range of services, including issuance of Temporary Lodging Allowance memorandums, in-depth briefings on renting in the community, scheduling appointments to view rental properties, transportation to view prospective rentals, lease review, complaint mediation, discrimination complaint processing, inspecting rentals for adequacy, rental listings, BAH rates, school information, in-depth maps of Oahu, security deposit waiver information (utilities) and more.

The HSO South Office is in Building 1004, 111 Seventh St., Fort Shafter. Assistance is provided 8 a.m. to 5 p.m. Monday through Friday on a walk-in basis. For more information, call 808-438-6198/0149/3820.

The Automated Housing Referral Network website is accessible 24/7, and those seeking rentals or properties for sale can view photos, maps and detailed descriptions of property listings. Listings include information on available amenities, availability dates, prices and mileage from military installations.

For more information, go to www.ahrn.com or call 808-438-6198/0149.

Dining

The Tripler Army Medical Center dining facility (Anuenue Cafe) is on the first floor of B-Wing and serves breakfast, lunch and dinner. Grab-and-go service as well as after-hours food service for night shift staff is available. American Eatery is on the first floor of C-Wing. There is also a Blind Vendor Stand on the fourth floor of G-Wing and vending machines throughout the medical center.

For more information, visit www.tamc.amedd.army.mil/information/food.htm.

Medical and Dental Services

Hawaii 29_C Tripler Army Medical Medical and Dental Services

 

If you and your family are moving to Hawaii, work with your health care provider, whether it’s TRICARE (service members and their families) or another provider (Department of the Army civilians and their families), before you arrive to ensure a seamless transition in care.

Civilians

For TRICARE self-service options, visit www.tricare.mil. Call 877-988-9378 for the TRICARE West Region.

Soldiers

Before you move, contact the TRICARE region office you’re leaving from to see if you need to switch to a new region. Hawaii is part of the West region; the regional TRICARE provider is UnitedHealthcare.

You must update DEERS (the Defense Enrollment Eligibility Reporting System) with your new address so you do not have any disruptions in service and your enrollment moves with you.

Contact information and TRICARE moving tips are available online at www.tricare.mil. If you have any questions about DEERS, call 800-538-9552.

As an active-duty military service member arriving in Hawaii, your personnel office will ensure that you in-process through your service’s medical Military Treatment Facility. TRICARE actions (enrollment and PCM transfers) are completed by calling the TRICARE West Region at 877-988-9378 or online via www.dmdc.osd.mil/milconnect. Each primary care clinic offers orientation for newcomers. Spouses are encouraged to attend the orientation with active-duty service members. You will be assigned a primary care manager at your respective service clinic that will manage your health care. Eligible nonactive-duty beneficiaries may now enroll into TRICARE Prime at any Hawaii Military Treatment Facility that has capacity.

Tripler Army Medical Center provides medical care for active and retired military personnel and their eligible family members on Oahu. TAMC offers a range of medical and surgical specialties, such as internal medicine, dermatology, pediatrics, general surgery, orthopedics, psychiatry, OB-GYN, behavioral health, diet and nutrition, physical therapy, occupational therapy, social work, optometry, audiology, podiatry, and community and occupational health. TAMC is on Moanalua Ridge, near Fort Shafter and Aliamanu Military Reservation.

The Warrior Ohana Medical Home is a full-service family medicine and primary care clinic in Kapolei. It is a community-based medical home composed of Army-run primary care clinics off post in communities where Army families live. This concept of patient-centered health care is being adopted across both military and civilian health care systems. The Warrior Ohana Medical Home offers full-scope family medicine, behavioral health, pharmacy, laboratory and immunization services. Enrollment is open to family members of active-duty service members and retirees and their families.

Visit www.tamc.amedd.army.mil for more information.

Scheduling Appointments

Most appointments can be scheduled online at www.tricareonline.com. U.S. Army Health Clinic – Schofield Barracks, Tripler Army Medical Center and Warrior Ohana Medical Home use a central system for appointments. To schedule an appointment, call 808-433-2778 or 800-322-8262.

Emergency Services

Dial 911 or report to the Tripler Army Medical Center emergency room. For life-threatening emergencies, report to the nearest emergency department.

What’s an Emergency? TRICARE defines an emergency as a medical, maternity or psychiatric condition that would lead a “prudent layperson” to believe that a serious medical condition exists or that the absence of immediate medical attention would result in a threat to life, limb or sight, and requires immediate medical treatment or which has painful symptoms requiring immediate attention to relieve suffering.

Dental Services

The Tripler Dental Clinic is in the D-Wing at Tripler Army Medical Center. Call 808-433-6825 to schedule an appointment.

Routine dental care for all patients other than active-duty personnel is extremely limited.

The TRICARE Dental Program is a voluntary, comprehensive dental insurance program offered worldwide by the Department of Defense to family members of active-duty service members, family members of National Guard or reserve members, and National Guard or reserve members who aren’t on active duty. Active-duty military are encouraged to enroll their family members in TDP; otherwise, they should be prepared to pay 100 percent of their family members’ dental costs in the civilian community.

For more information, to enroll or find participating dentists, go to www.tricare.mil/CoveredServices/Dental/TDP or call 855-638-8371.

Sexual Assault Preventionand Response Program

The Sexual Assault Prevention and Response Program is designed to put focus and priority on the victim’s safety and emotional well-being. This program is open 24/7 to soldiers and adult family members. Call 808-624-7233.

Family Services

Hawaii 29_C Tripler Army Family Services

 

With locations on all military installations, Armed Services YMCA offers deployment support programs, its award-winning after-school program Operation Hero, emergency financial assistance, Food for Families, Operation Kid Comfort and special events like father-daughter dances and summer camps. Please contact the branch nearest you for more information regarding these programs designed to help alleviate the stress associated with military life.

Family and MWR Hawaii is a valuable resource guide to family services for the soldiers, family members, retirees and DOD civilians stationed with the Army in Hawaii. For more information about special events, entertainment, dining, recreation, ongoing programs and support services, go to:

Tripler Army Medical Center is just north of Fort Shafter. For more information on family services at Fort Shafter, see the Fort Shafter chapter.

Legal Services

Basic legal assistance, such as notary services and powers of attorney, may be obtained by visiting the servicing legal offices at Tripler Army Medical Center, U.S. Army Pacific and 8th Theater Sustainment Command. The TAMC branch office, 808-433-5311, is in Room 222 in Wing 2D. Call the USARPAC legal office at 808-438-9470. Call the 8th TSC legal office at 808-438-2074.

Religious Support Office

Religious worship, programs, educational opportunities and pastoral care are available at RSO facilities on all principal Army installations in Hawaii.

Families arriving in Hawaii are invited to attend the many Protestant, Catholic, Jewish and Buddhist services held weekly. Religious education opportunities are available for children, youth and adults.

For more information or a schedule of services, visit www.garrison.hawaii.army.mil/rso. Call Tripler Chapel at 808-433-5727.

Recreation

Tripler Army Medical Center is just north of Fort Shafter. See the Fort Shafter recreation section.

Fitness Center

The Tripler Army Medical Center physical fitness center offers a full complement of equipment that supports cardiovascular strength and endurance, weight training and circuit training. The center also features basketball courts and a full-size pool. The pool is open year-round and offers PT lap swim, adult swim and open swim sessions. For more information, call 808-433-6443.

Pools and Beaches

The pool at Tripler is open year-round and offers summer learn-to-swim programs for both children and adults. For more information, call 808-433-5257.

Tennis Courts

The Army provides tennis courts at several locations. For information on courts near Tripler Army Medical Center, call 808-433-5772. Contact the Tennis Center for information on availability and classes at 808-479-6727.

Dining

The Tripler Army Medical Center dining facility (Anuenue Cafe) is on the first floor of B-Wing and serves breakfast, lunch and dinner. Grab-and-go service as well as after-hours food service for night shift staff is available. American Eatery is on the first floor of C-Wing. There is also a Blind Vendor Stand on the fourth floor of G-Wing and vending machines throughout the medical center.

For more information, visit www.tamc.amedd.army.mil/information/food.htm.

Planning Your Move

Hawaii_2018_Summer_Fall_ Ft Shafter_Planning Your Move

Relocating to a new home can be one of the most stressful situations in life. Whether moving across town or the nation, preparation and organization make all the difference. For military moves, visit www.move.mil for information about moving resources and to learn about the allowances and responsibilities of a military-sponsored move.

The first step should be to inventory your personal belongings. The list, with photographs of any valuables, will be important for both insurance purposes and to help keep you organized during transit.

Plan for one full day to pack each room — though the kitchen and garage may take longer. Make a rough estimate of your packing schedule and then add 50 percent more time. It always takes longer than predicted to pack. Toss or donate unused items to lighten your load. Visit www.goodwill.org, www.salvationarmyusa.org or www.clothingdonations.org for locations near you or to arrange a pickup.

Pack for success:
  • Consider what you are packing and control box weight. Books should go in small boxes while bedding can easily fill a larger box.
  • Wrap fragile items with cardboard dividers, tissue paper or air bubble wrapping.
  • Use bright colors when wrapping small items so they don’t get thrown out accidentally.
  • Use crumpled paper or newspaper to line the top and bottom of boxes.
  • Tape a copy of your inventory list to boxes to identify what’s inside and where it should go.

 SPONSORS

The key to a successful transition is your sponsor. Commands are required to provide you with a sponsor to ease your transition during your move. Your sponsor at your new duty station can assist you in many ways such as helping arrange your Temporary Lodging Allowance, providing transportation from the airport to temporary quarters, helping make pet quarantine arrangements, showing you around the base and giving you general information about the community and on-base facilities.

Your sponsor has probably lived here for a while and can assist you in finding the best places to live, schools, education, recreation and important information for pets. Contact your sponsor as soon as possible before leaving for Hawaii.

A sponsor is assigned by a newcomer’s gaining unit and helps the newcomer before, during and after a move. If you haven’t been assigned a sponsor, you can request a sponsor through your new unit. Units try to match sponsors and service members by rank and family status.

If you do not receive a sponsor, visit www.militaryinstallations.dod.mil. Other sources of information include your local military and family support center at your current command.

PETS

If you are planning to bring a pet to Hawaii, it is imperative that you or your sponsor email the state’s Animal Quarantine Station at rabiesfree@hawaii.gov for a copy of the animal quarantine packet. Hawaii is a rabies-free state and has a strict quarantine law; required documents must be received by Hawaii’s Animal Quarantine Station at least 30 days prior to arrival. For more information, visit the Animal Quarantine Branch’s FAQ page at http://hdoa.hawaii.gov/ai/aqs/faq-for-animal-quarantine.

Pet restrictions apply to families living on the installation in privatized housing. Inquire with your housing office for information.

Moves are stressful for everyone — including the family pet. Pets can sense stress and a change in routine can be difficult for them. If possible, keep your pets in a quiet, secure area while movers pack up or unload your belongings. Movers will have your door open while they move boxes and furniture, and a pet may slip out the door undetected. Make sure you keep a collar with an ID tag on your pet at all times. Ensure the tag has your current phone number on it. It is also a good idea to microchip your pets. Remember to keep the microchip’s contact information up-to-date. If your pet escapes during any part of your move, you want the animal shelter that scans the chip to be able to contact you.

ARRANGING HOUSEHOLD GOODS SHIPMENTS

As soon as you are alerted to your upcoming permanent change of station move, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or donate serviceable items you no longer need. Gather important family records.

If you are moving overseas, begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in permanent storage.

Accompanied members are authorized to ship their full weight allowance, but keep in mind that homes in Hawaii are sometimes smaller than those on the mainland. It may be best to leave personally owned ranges, refrigerators, washers, dryers, oversized furniture and cold-weather clothing and equipment in storage on the mainland. If you have any gas appliances (i.e., stove, dryer), you may want to consider selling or storing these before you arrive. Gas appliance fixtures do not exist in privatized family housing and are uncommon on the economy. Consider shipping lawn care equipment such as lawn mowers and weed eaters. These items are available for use to family housing residents through self-help stores but may not be available at the time you want them.

Unaccompanied members should contact their military shipping and personal property office to find out their shipping weight allowances.

Storage

In general, housing in Hawaii is smaller and of different design than most CONUS locations. Although Hawaii is a full weight allowance area for the shipment of household goods, it is a good idea to contact the housing office in Hawaii before PCSing for a pre-move assessment on what to ship and what to put into storage.

All privatized family housing units on post are equipped with an oven/stove, refrigerator, dishwasher, washer and dryer. Complimentary front and side lawn care is provided year-round.

 Unaccompanied Shipment/Express Shipment

You are authorized an unaccompanied baggage shipment (often called an express shipment). This shipment should be limited to clothing, linens, dishes, towels, cooking utensils and other housekeeping items. You may also ship cribs, playpens, baby carriages and articles necessary for the care of your children. Small radios, portable televisions, sewing machines and small appliances may also be shipped.

The Lending Closet has household items that are available for families PCSing to or from USAG Hawaii. Items are loaned while waiting for your household goods shipment. Items available include small electrical appliances, pots, pans, dishes, ironing boards, high chairs, cribs and more. Your ID card and copy of orders are required. Call the Relocation Readiness Program at 808-655-4227 for more information.

 Automobile Shipments

Each service member is authorized to ship one privately owned vehicle at government expense. You must have permission from the lien holder to transport the vehicle to Hawaii. If the vehicle is co-registered, you must also show that person’s permission to ship the vehicle. If you are shipping a privately owned vehicle, it will require more time to arrive from the East Coast and Southeast portion of the continental United States. Allow at least three weeks for a vehicle to arrive from the West Coast.

All personal vehicles must be safety inspected and registered within 30 days after arrival. The City & County of Honolulu Pearl Harbor Satellite Vehicle Registration Office is at 1705 O’Malley Blvd., Building 192H, the former Hickam Control Center at O’Malley Gate. The office is open to all military personnel, their family members and civilian personnel who have base access. Appointments are mandatory; schedule online at https://jbphhwindow1.acuityscheduling.com/schedule.php.

TEMPORARY LODGING

Be sure to make your reservations early. Hotel accommodations are usually plentiful except during high tourist seasons (December through March and May through August). Accommodations must be Temporary Lodging Allowance approved. TLA is authorized for all command-sponsored military personnel arriving on permanent change of station orders pending availability or completion of permanent living arrangements. TLA is an allowance to help offset the cost of living in hotels during your PCS move; it is not an advance but a reimbursement.

TLA commences the date your PCS orders are endorsed as having reported aboard, so have your orders endorsed with the time and date reported as soon as possible after arriving. You will not be reimbursed for temporary lodging prior to the report date endorsed on your orders.

Fort Shafter, Tripler Army Medical Center
Camp H.M. Smith

Temporary government quarters for Tripler Army Medical Center, Fort Shafter and Camp Smith is offered by Tripler Lodging, located conveniently behind Tripler Medical Center. Tripler Lodging has two-room suites with two double beds or one queen, TV, microwave, small refrigerator, coffee pot, internet access, lanai and private bath.

Reservations for PCS or TDY may be made as soon as you have orders. All guests that cannot be accommodated at Tripler are automatically referred to the Inn at Schofield Barracks. For more information, call 808-839-2336, ext. 0.

The Hale Koa Hotel* on Fort DeRussy Armed Forces Recreation Center is approximately 7 miles from Fort Shafter and 9 miles from Tripler Army Medical Center. Accommodations consist of guest rooms in two towers, some with views of the Pacific Ocean. All rooms are air-conditioned and equipped with a mini refrigerator, coffeemaker, flat-screen HD TV, free internet and in-room security safes. Eligible patrons include active or retired members of the armed forces, Department of Defense personnel, reservists and National Guardsmen, their families and sponsored guests. For more information, visit www.halekoa.com.

* Recreation centers such as the Hale Koa Hotel are not government lodging facilities.

Schofield Barracks, Wheeler Army Airfield

The Inn at Schofield Barracks is the official temporary lodging for all Army personnel on Oahu and is the only facility authorized to issue a certificate of non-availability (CNAs are not issued if the inn is unable to lodge your pet).

The inn is within walking distance of the commissary, exchange and Richardson Pool. Rooms include small refrigerators, coffee pots and microwaves. Other amenities include wireless internet, air conditioning, laundry facilities, on-site parking, a 24-hour convenience store and an onsite deli. For more information, call 808-624-9650 or go to www.innatschofield.com.

Pililaau Army Recreation Center* is about 16 miles from Schofield Barracks and 17 miles from Wheeler Army Airfield. Eligible patrons include active or retired members of the armed forces, reserve and National Guard personnel, Department of Defense civilian personnel, their families and sponsored guests.

Accommodations range from studios to three-bedroom cottages for families. Each has a private sundeck and a barbecue grill. All cottages are air-conditioned and have ceiling fans, cable TV and phones. Kitchens are equipped with cooking utensils, tableware and dishes. Linen and daily maid service are provided.

For more information or to book online, visit www.pililaauarmyrecreationcenter.com or call 808-696-4158.

* Recreation facilities such as the Pililaau Army Recreation Center are not government lodging facilities.

 AIRPORT ARRIVAL

All flights lead to Daniel K. Inouye International Airport about 2 miles southeast of Joint Base Pearl Harbor-Hickam’s main gate and 7.5 miles south of Camp H.M. Smith’s main gate. The airport is 9 miles west of Waikiki Beach and 4 miles west of central Honolulu. Travel time to Waikiki is about 20 to 30 minutes by car, 40 minutes during rush hour. Your sponsor will greet you at the airport and help you get settled into your accommodations.

If you are not met by anyone at the airport and require lodging, contact your command duty officer or go to the USO. The USO of Hawaii’s lounge in the Overseas Terminal, at the Daniel K. Inouye International Airport, is available for use by all military personnel and their family members, reservists on active duty, retirees and Department of Defense civilians on orders. Call 808-836-3351 for more information.

Transportation options from the airport include taxis, shuttles, rental vehicles and Oahu’s public transportation system, TheBus (www.thebus.org or 808-848-4500). For more information about airport transportation, visit http://airports.hawaii.gov/hnl/getting-to-from/ground-transportation.

CHECKING IN

 

Once you arrive at the airport in Honolulu, sign in at the Replacement Detachment Liaison desk between baggage claims F and G. Soldiers are authorized to report in civilian clothes; however, you must be clean-shaven and in accordance with AR 670-1 (i.e., no piercing, etc.) Soldiers should bring all initial issue uniforms and hand-carry all-important documents such as orders, leave form, marriage certificates and prescriptions.

Personnel assigned to 25th Infantry Division, 8th Theater Sustainment Command, USAG-HI, 130th Engineers, 8th Military Police, 45th STB, 500th MI, 205th MI, 715th MI will in-process at Schofield Barracks through Replacement Detachment. All other personnel assigned to USARPAC, 8TSC HQ, will in-process at Fort Shafter.

Medical Services personnel assigned to Tripler Army Medical Center will in-process through Tripler Military Personnel Office. If your sponsor isn’t there to meet you, go to the USO in the baggage claim area for information on how to contact the Staff Duty NCO and/or the Sponsorship Coordinator. Call the Staff Duty at 808-433-6661/6662; during the duty hours from 8 a.m. to 3:30 p.m., you will need to contact the Sponsorship Coordinator at Troop Command Headquarters at 808-433-9160/9187. They will contact your sponsor or quickly assign one for you.

All incoming personnel should have their PCS orders, Command Sponsorship orders for spouse and family members, 201 file, leave form, and medical and dental records. For questions, contact your sponsor or email pacom.J111.Army.fct@pacom.mil or call 808-477-8187.

Personally owned firearms must be registered with the state of Hawaii and either the Schofield Barracks Provost Marshall Office or the Fort Shafter PMO with 72 hours of arrival. Visit www.garrison.hawaii.army.mil/newcomers/newcomers.htm to learn more.

 HOUSING

Hawaii is a high-cost area, and housing can be one of the most expensive items. The first month’s rent and an additional deposit equal to one month’s rent are usually required. You should expect that utilities will not be included in your monthly rent with utility deposits required, but deposit waivers are usually granted to military personnel. In general, housing in Hawaii is smaller and of different design than most CONUS locations. Although Hawaii is a full weight allowance area for the shipment of household goods, it is a good idea to contact the housing office in Hawaii before PCSing for a pre-move assessment on what to ship and what to put into storage.

Your pets are part of your family, so it’s important to take the time to understand Hawaii state law and your housing community’s policies about them prior to your move.

 Prior to renting, leasing, purchasing or making arrangements for any housing, all military personnel are required to report to their respective Housing Services Office.

The HSO prepares TLA paperwork and offers services such as in-depth briefings on renting in the community, scheduling appointments to view rentals, transportation to view prospective rentals, lease review, complaint mediation, discrimination complaint processing, inspecting rentals for adequacy, rental listings, BAH rates, school information, in-depth maps of Oahu, security deposit waiver information (utilities) and information on the Housing Relocation Assistance Program.

The North Regional Office is in Building 950, 215 Duck Road, Schofield Barracks; phone 808-275-3700. The South Regional Office is in Building 1004, 111 Seventh St., Fort Shafter; phone 808-275-3800.

Island Palm Communities Hawaii

215 Duck Road, Building 950, 
Schofield Barracks, HI 96857
Telephone: 808-275-3700
www.islandpalmcommunities.com

Island Palm Communities serves Army installations on Oahu with housing options on and off the installations. The North Region covers Schofield Barracks, Wheeler Army Air Field and Helemano Military Reservation; the South Region covers Fort Shafter, Tripler Army Medical Center, Aliamanu Military Reservation and Red Hill.

IPC offers a great on-post living experience to families from all military branches with property management support and recreational amenities — playgrounds, basketball courts, spray parks and swimming pools — as well as neighborhood activities year-round. Community centers are a gathering place for friends and neighbors with a 24-hour fitness facility, a multipurpose room with a complete kitchen and a theater.

Residents receive complimentary lawn services for front and side yards, maintenance support seven days a week and a utility allowance. Another great benefit of living on post is the convenient access to work, schools, the commissary and exchange, shoppettes and more.

 TRICARE

Work with your health care provider, whether it’s TRICARE or another provider before you arrive in Hawaii to ensure a seamless transition in care.

Prime and Select

TRICARE is the health care program for active-duty and retired service members, their families and survivors. TRICARE provides health plans, prescriptions, dental plans and other special health programs to its beneficiaries. TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICARE offers a range of health care plans. TRICARE Prime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you use TRICARE Prime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care your PCM cannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. On Jan. 1, 2018, TRICARE Standard and Extra were combined into a new plan, TRICARE Select. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll in TRICARE Select, you may schedule an appointment with any TRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than the TRICARE allowable charge; you are responsible for these extra charges. TRICARE also offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regular TRICARE coverage and other scenarios.

TRICARE coverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in DEERS immediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already using TRICARE Select, moving is easy. When you arrive at your new location, update your personal information in DEERS. Then find TRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however, TRICARE will allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visit www.tricare.mil. For more information about recent changes to TRICARE, visit https://tricare.mil/changes.

Dental Services

Routine dental care for patients who are not active-duty is limited.

The TRICARE Dental Program is a voluntary, comprehensive dental insurance program offered worldwide by the Department of Defense to family members of active-duty service members, family members of National Guard or reserve members, and National Guard or reserve members who aren’t on active duty. Active-duty military are encouraged to enroll their family members in TDP; otherwise, they should be prepared to pay 100 percent of their family members’ dental costs in the civilian community.

Consider the following to find the best dentist for your needs:

  • Are the dentist’s office hours convenient for your schedule?
  • Is the dental office close to your home or office?
  • How are dental emergencies handled?
  • Does the office appear to be clean and well organized?
  • Is the staff helpful and friendly?
  • What are the dental office’s financial policies and how is insurance handled?

For more information, to enroll or find participating dentists, go to www.tricare.mil/CoveredServices/Dental/TDP or call 855-638-8371.

FAMILY RESOURCES

Picking up from one place and moving to another is always a hassle, especially when kids and pets are involved. Knowing whom to call or where to find information can help make the transition easier.

American Red Cross

www.redcross.org

The Red Cross helps members of the military, veterans and their families prepare for, cope with, and respond to, the challenges of military service.

The American Red Cross offers confidential services to all members of the military, veterans, and their families by connecting them with local, state and national resources through the network of chapters in communities across the United States and offices on military installations worldwide.

Local Red Cross offices develop and maintain relationships with key community partners. Military families rely on the Red Cross to help them identify their needs and connect them to the most appropriate Red Cross and community resources. This key Red Cross service includes responding to emergency needs for food, clothing, and shelter, referrals to counseling services (e.g., financial, legal, mental health), respite care for caregivers, and other resources that meet the unique needs of local military members, veterans and their families.

The American Red Cross Emergency Communications Center is available to help 24/7. Call 877-272-7337 or submit an online request at https://saf.redcross.org/css.

Armed Services YMCA

www.asymca.org

The ASYMCA is made up of 13 branches and about 20 affiliate locations at local Ys and on some DOD facilities across the U.S.

It makes military life easier by providing programs and services to the young men and women of all five armed services: Army, Marine Corps, Navy, Air Force and Coast Guard.

ASYMCA programs, services and events are designed to help the family come together, stay together and have the ability to adjust, bounce back and thrive wherever the services send them — with a particular focus on junior-enlisted men and women, the individuals on the front lines of defending our nation. Programs are offered at low cost and require no dues or membership fees.

Signature programs include: Angels of the Battlefield Awards Gala, Art and Essay Contest, Military Family Month, Operation Hero, Operation Holiday Joy, Operation Kid Comfort, Operation Outdoors, Operation Ride Home, Parent and Me, Teddy’s Child Watch and YMCA/DOD Military Outreach Initiative.

Find ASYMCA locations by visiting www.asymca.org/locations.

Operation Homefront

www.operationhomefront.org

Operation Homefront assists military families during difficult financial times by providing food assistance, auto and home repair, vision care, travel and transportation, moving assistance, essential home items, and rent-free transitional housing for wounded veterans and their families.

Helping military families gain long-term stability is a specific concern for Operation Homefront. Homes on the Homefront awards mortgage-free homes, impacting veteran families for generations to come. The caregivers for wounded warriors also need help and that is why Hearts of Valor was formed.

Operation Homefront’s annual gala recognizes extraordinary military kids. The organization also hosts multiple Homefront Celebrations, Star-Spangled Baby Showers, Back-to-School Brigades and Holiday Meals for Military events each year to show appreciation to military spouses.

Visit Operation Homefront online for more information.

United Service Organization

www.uso.org

Since 1941, the USO has kept our military men and women connected to their families, home and country no matter where they are or under what conditions they serve. Programs for military families include Couples Seminars: Stronger Families, Comfort Crew for Military Kids, Operation That’s My Dress, United Through Reading, Baby Showers: USO and What to Expect Present Special Delivery and The Sesame Street/USO Experience.

The USO also provides transition services to support Americans’ return to civilian life after completing their military service. For more information, go to www.uso.org/programs/uso-pathfinder.

Visit the USO’s website to find a location near you.

History

The origins of Tripler Army Medical Center date to 1907, when several wooden structures at Fort Shafter were used as a hospital. The facility was named in honor of Brevet Brig. Gen. Charles Stuart Tripler in 1920 as a reminder of his contributions to Army medicine during the Civil War. At the outbreak of World War II, the hospital at Fort Shafter had a 450-bed capacity which, over the years, expanded to 1,000 beds through the addition of one-story, barracks-type buildings. Plans for the new Tripler were drawn in 1942, and construction was completed in 1948. The architecturally distinctive coral pink structure atop Moanalua Ridge was dedicated Sept. 10, 1948, and has been a familiar landmark on the south shore of Oahu ever since.

Recreation

Tripler Army Medical Center is just north of Fort Shafter. See the Fort Shafter recreation chapter.

Fitness Center

The Tripler Army Medical Center physical fitness center offers a full complement of equipment that supports cardiovascular strength and endurance, weight training and circuit training. The center also features basketball courts and a full-size pool. The pool is open year-round and offers PT lap swim, adult swim and open swim sessions. For more information, call 808-433-6443.

Pools and Beaches

The pool at Tripler is open year-round and offers summer learn-to-swim programs for both children and adults. For more information, call 808-433-5257.

Tennis Courts

The Army provides tennis courts at several locations. For information on courts near Tripler Army Medical Center, call 808-433-5772. Contact the tennis office for information on availability and classes at 808-479-6727.

History

Tripler Army Medical Center

The origins of Tripler Army Medical Center date to 1907, when several wooden structures at Fort Shafter were used as a hospital. The facility was named in honor of Brevet Brig. Gen. Charles Stuart Tripler in 1920 as a reminder of his contributions to Army medicine during the Civil War. At the outbreak of World War II, the hospital at Fort Shafter had a 450-bed capacity which, over the years, expanded to 1,000 beds through the addition of one-story, barracks-type buildings. Plans for the new Tripler were drawn in 1942, and construction was completed in 1948. The architecturally distinctive coral pink structure atop Moanalua Ridge was dedicated Sept. 10, 1948, and has been a familiar landmark on the south shore of Oahu ever since.

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