PUBLIC AFFAIRS OFFICE
The Public Affairs Office serves Fort Knox and the surrounding communities as the primary source of information about the activities at Fort Knox through command information, community relations and media relations channels.
The Gold Standard, the post’s weekly newspaper, provides news about the Fort Knox community and the Army. It serves as a guide to the social, educational and recreational activities on post and in the surrounding communities. The paper is free and is distributed Thursday mornings. It is delivered to the Exchange, the commissary, unit dayrooms and select off-post locations. It is also available online at www.fkgoldstandard.com.
The community relations office works to strengthen the connection between Fort Knox and the local community. The office processes requests from organized groups to visit the installation. It also coordinates all requests for speakers, for displays of military equipment and for Soldier participation in community events. Please provide at least 12 weeks of notice for visit requests.
The media relations office works with newspaper, radio, television and magazine reporters as well as book authors to provide accurate and timely information to various audiences about the installation, its people and activities. Production companies wishing to film on Fort Knox should contact the media relations office for coordination.
RELIGIOUS SERVICES OFFICE
The chaplains, chaplain assistants and director of Religious Education comprise the Installation Ministry Team at Fort Knox and offer a varied and comprehensive religious program to assist Soldiers, DoD civilians and Family members in their spiritual growth.
Chapel services offer occasions for worship and sacramental ministries for many faith traditions that include collective Protestant traditional, contemporary, gospel, Roman Catholic and Samoan services.
Specialized Chaplain Family Life Ministry programs, training and counseling are offered through the Family Life chaplain in addition to a wide range of training options for couples and Families. Call (502) 624-5225 for an appointment.
The Religious Education Center sponsors a complete program, including Protestant Sunday school for children and adults, religious education for Catholics, a Protestant youth group for middle and senior high school students, and various Bible studies. The center maintains a resource library, which contains several thousand volumes of books, DVDs, audio cassettes and other materials.
Other auxiliary programs include Protestant Women of the Chapel, Catholic Women of the Chapel and the Navigators.
Times for worship services and religious education are listed in the brochure titled “Religious Support Activities” included in the Army Community Service welcome packet. Call the Office of the Senior Chaplain at (502) 624-5255 for more information.
TRANSITION SERVICES SECTION
The Transition Services Section is located in White Hall, Building 1384. Operating hours are 7:30 a.m. to 4:30 p.m. Monday through Thursday and 8:30 a.m. to 4:30 p.m. Friday. The facility is closed weekends, all federal holidays and Garrison training holidays. You can contact Retirement Services Office by calling (502) 624-1765/7236/6419/4641/4315 or by emailing Retirement Services at email@example.com. You can contact the Transition Center Office by calling (502) 624-6456/1404/6283/1280/3114 or by emailing the Transition Center at firstname.lastname@example.org. The mailing address is Attn: Retirement Services or Transition Center, 25 W. Chaffee Ave., Fort Knox KY, 40121-4217. Visit our websites at www.knox.army.mil/Garrison/dhr/mpd/mpsb/tss/transition.aspx or www.knox.army.mil/Garrison/dhr/mpd/mpsb/tss/soldierforlife.aspx.
The Transition Services Section provides transition support for all active and Reserve component Soldiers separating from the military. The services provided are designed to assist Soldiers and their Families in making the transition to retirement or separation from the military as effortless as possible and to inform them of their benefits and privileges after retirement or separation from the military. The Transition Services Section coordinate, conduct and facilitates detailed separation, retirement and survivor benefit plan briefings. These offices provide information related to pre-retirement, such as retirement application processing, retirement orders, DD Form 214 processing, final out-processing procedures, Career Status Bonus Election (CSB) and REDUX retirement pay option counseling and processing. Assistance is provided to survivors of retired Soldiers and Soldiers who die on active duty regarding their options, entitlements and the proper processing of the application. Information and assistance is also provided to retirees, Soldiers, spouses and former spouses regarding the Uniformed Services Former Spouse Protection Act.
The Retirement Services office assists retirees and their Family members with:
- Defense Finance and Accounting System Cleveland issues and concerns, such as changing allotments
- Beneficiary information, bank information, tax filing and withholding status
- Reissuing 1099-R for tax filing purposes and requesting copies of the Retired Account Statement
- Understanding and applying for Combat Related Special Compensation and Concurrent Retirement Disability Payments
- Obtaining copies of DD Form 214
- Eligibility requirements to receive Soldier for Life-Transition Assistance Program services
Pre-separation briefings are conducted at 3 p.m. on the third Monday of each month in Building 1384, White Hall, Room B1. If Monday is a holiday, the briefing will be given the following business day. This briefing is mandatory for all Regular Army enlisted Soldiers reaching their Expiration Term of Service.
Pre-retirement briefings are conducted at 1 p.m. the second Tuesday of every month in Building 1384, White Hall, Room B1.
CSB REDUX briefing is conducted upon request in Building 1384, Room 103.
Fort Knox has a Retiree Council that consists of 13 voting members, a chair and co-chair. Their mission is to represent the retired military community of all services and grades residing in Kentucky, Illinois, Ohio, West Virginia and Indiana.
Retiree Appreciation Day is conducted every year to keep retired Soldiers and their Families updated on changes in their retirement benefits and privileges and to foster a good relationship between the retired and the active-duty community.
The Veterans Service Office assists the Retirement Services Office by obtaining benefits and submitting applications for Combat Related Special Compensation for all branches of the military. A Kentucky Department of Veterans Affairs field representative is in Building 1109 and can be reached at (502) 942-3970.
The Fort Knox Safety Office implements and coordinates a comprehensive composite risk management program for all military members, Family members, civilian employees and visitors on post. Services offered include but are not limited to:
ACCIDENT AVOIDANCE CLASS
All personnel required to drive Army motor vehicles, including General Services Administration vehicles, must complete an accident avoidance class every four years. Personnel who drive Army-owned or -leased buses, military police vehicles, ambulances, fire trucks, fueling vehicles, vehicles carrying hazardous cargo, crash and rescue vehicles or other emergency vehicles must attend an emergency vehicle training program prior to assuming operator duties and every two years thereafter. All other military personnel, Family members and civilian personnel are encouraged to complete the Accident Avoidance Class.
COLLATERAL DUTY SAFETY OFFICER NCO COURSE
All unit safety officers and NCOs are required to attend the Collateral Duty Safety Officer NCO Course.
HAZARD COMMUNICATION PROGRAM
The Hazard Communication Standard requires the Army to provide employees with information on the hazardous chemicals used in their workplace, including what the risks are, how to protect themselves when using these chemicals and the responsibility to use that knowledge to work safely with hazardous substances. Call to arrange training classes.
MOTORCYCLE SAFETY COURSE
Military motorcycle operators must attend the Army Motorcycle Safety Course before operating a motorcycle on post. This requirement applies to military personnel riding off post as well.
RESPIRATORY PROTECTION PROGRAM
The Respiratory Program is initiated when no feasible engineering controls would eliminate exposure to the job hazard (i.e., ventilation, isolation of processes or the purchase of less toxic substances). The Fort Knox Safety Office currently provides the required training and fit testing. Call to schedule training.
U.S. POSTAL SERVICE
There are two post offices at Fort Knox. The main post office is at 120 N. Knox St. Business hours are 8:30 a.m. to 4:30 p.m. Monday through Friday and 9 a.m. to noon, Saturday. The phone number is (502) 942-1244. The lobby is open 24/7 for P.O. box customers. A second post office is in the dining facility adjacent to the Lt. Gen. Timothy J. Maude Complex at 1556 Spearhead Division Ave. The hours of operation are 8 a.m. to 1:30 p.m., Monday through Friday, and the phone number is (502) 942-4126.
Both facilities offer full mailing services, P.O. box rentals and passport acceptance. They also package products to accommodate customers’ needs. Forward your mail to Fort Knox prior to your move by renting a P.O. box at the main post office. To establish this service, complete a P.O. box rental agreement at www.usps.com. After completing that transaction, call Fort Knox’s main post office at (502) 942-1244 to obtain your post office box number.
VOTING ASSISTANCE & VOTER REGISTRATION AGENCY
The Installation Voting Assistance Office and Voter Registration Agency is located in White Hall, Building 1384, Room 102A. Operating hours are 8 a.m. to noon Monday through Friday or anytime the office is open. You can contact them by calling (502) 624-7325 or emailing email@example.com. Visit www.knox.army.mil/Garrison/dhr/mpd/voting for more information. The office provides direct assistance to individuals in completing forms necessary to register to vote, update their voter registration information, and request absentee ballots.