HAWAII - COAST GUARD

Medical and Dental Services

Last Updated :

Hawaii USCG Medical and Dental

 

Members and families transferring to Hawaii have several options for medical service.

Active-duty Members

If you are assigned to Oahu shore units and floating units without Health Service technicians, you will obtain medical services at the Branch Medical Clinic, Makalapa, just inside the Makalapa Gate at Joint Base Pearl Harbor-Hickam.

Dental Services (Active Duty Only)

Appointments 808-473-1880, ext. 3204/3205
Hours: 7 a.m. to 4 p.m. Monday through Friday

Makalapa Clinic

Hours: 7:30 a.m. to 5 p.m. Monday through Friday; closed weekends and federal holidays

Services provided include family medicine, pediatrics, dermatology (active duty only), gynecology, immunizations, laboratory, optometry, pharmacy, preventive medicine, radiology and comprehensive dental care (active duty only), physical therapy (active duty only), sports medicine (active duty only) and deployment health.

Immunizations Clinic

Phone 808-473-1880, ext. 2323
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday
Allergy Shots: 1 to 3 p.m. Monday through Wednesday and 7:30 to 9 a.m. Friday (walk-in only)
Yellow Fever Administration: 7:30 a.m. Thursday (walk-in only with a minimum of three people)

To allow time to complete paperwork, beneficiaries should arrive at least 30 minutes prior to closing times.

Laboratory

Phone 808-473-1880, ext. 2249
Hours: 7:30 a.m. to 5 p.m. Monday through Friday, closed weekends and federal holidays

Pharmacy

Phone 808-473-1880, ext. 2229
Refill Line 808-433-6962
Hours: 7:30 a.m. to 5:30 p.m. Monday through Friday, closed weekends and federal holidays

Medical Home Port Teams

Blue Team 808-473-1880, ext. 2235
Gold Team 808-473-1880, ext. 2212
Red Team 808-473-1880, ext. 2266/2219

Radiology

Phone 808-473-1880, ext. 2200
Hours: 7:30 a.m. to 5 p.m. Monday through Friday; closed weekends and federal holidays

Services include X-ray, ultrasound and mammograms. CT, MTI and specialized X-ray services are provided at Tripler Army Medical Center. Women older than 40 can request their own mammogram without referral as long as they provide their primary care manager’s name. Mammogram appointments are available 8 a.m. to 2:30 p.m. Monday through Friday.

Tripler Army Medical Center

Appointments 808-433-2778

Tripler provides medical care for active and retired military personnel and their eligible family members on Oahu. Tripler offers a broad range of medical and surgical specialties, such as internal medicine, dermatology, pediatrics, general surgery, orthopedics, psychiatry,OB-GYN, behavioral health, diet and nutrition, physical therapy, occupational therapy, social work, optometry, audiology, podiatry, and community and occupational health. TAMC is on Moanalua Ridge, near Fort Shafter and Aliamanu Military Reservation.

CG Sand Island maintains a sick bay. The staffed Health Services is available for urgent/emergency care, health care readiness maintenance (including PHA, immunization and medical tests) and the over-the-counter medication program. Members seeking care for non-urgent conditions are referred to the Branch Medical Clinic Makalapa. Floating units with assigned HS retain medical records aboard ship. Ship’s HS is responsible for providing initial care.

Those assigned to AIRSTA Barbers Point receive their health care and retain records at the AIRSTA Clinic.

Maui, Kauai and Hawaii units are enrolled in TRICARE Prime Remote Program and seek use of civilian contracted medical services at no cost. Service members in those units should complete a TRICARE Prime Remote enrollment form and select a primary care manager from the local TRICARE network.

Medical Resources

All Emergencies (Fire, Police, Ambulance): 911
Coast Guard Clinic at Naval Branch Clinic Makalapa

Blue Team 808-473-1880, ext. 2235
Hours: 6:30 to 11:30 a.m. and 12:30 to 2:30 p.m. Monday through Friday (except Thursday afternoon).
Walk in (sick call): 7:30 to 8:30 a.m. Monday through Friday
Duty Corpsman After Hours 808-221-6029

Limited acute care same-day appointments available. If you wake up ill, the sooner you call, the greater chances of getting seen the same day.

Hilo Hospital

Information 808-932-3000

Kauai Medical Group

Emergencies 808-245-1010
Information 808-245-1500
Walk-in Clinic 808-245-1532

Kauai Veterans Memorial Hospital

Information 808-338-9431
Wilcox Memorial Hospital - Kauai
Emergencies 808-245-1010
Information 808-245-1100

Maui Clinic

Information 808-667-9721

Maui Medical Group

Information 808-249-8080

Maui Memorial Hospital

Emergencies 808-242-2343
Information 808-242-2036

Tripler Army Medical Center

Emergency Room 808-433-3706/3707
Beneficiary Service Rep 808-433-6336
Military Information 808-449-7110
Children’s Waiting Room 808-473-3720

Schofield Health Clinic

Appointments 808-433-2778
Pediatric Clinic 808-433-2778
Pharmacy 808-433-2778
Children’s Waiting Room 808-433-8410
Hickam Air Force Base Clinic 808-448-6000

USMC Base Kaneohe Bay

Health Clinic 808-257-5041

Castle Medical Center (Kailua/Kaneohe area)

Emergencies 808-263-5164
Information 808-263-5500

Kaiser-Permanente Medical Care Program (Red Hill area)

Moanalua Medical Center 808-432-0000
Hawaii Kai Clinic 808-432-3700
Maili Clinic 808-441-3500
Mililani Clinic 808-432-4200

Kapiolani Medical Center for Women and Children

Emergencies 808-983-8633
Hawaii Poison Center 800-222-1222
Information 808-983-6000

Kuakini Medical Center (Honolulu area)

Emergencies 808-547-9540
Information 808-547-9156

Pali Momi Medical Center(Pearl Ridge area)

Emergencies 808-485-4300
Information 808-486-6000

Queen’s Medical Center (Honolulu area)

Emergencies 808-547-4311
Family Planning 808-547-4586

St. Francis Medical Center (Honolulu area)

Emergencies 808-547-6551
Information 808-547-6011

Straub Clinic and Hospital (Honolulu area)

Emergencies 808-522-3781
Information 808-522-4000

Wahiawa General Hospital (Wahiawa area)

Emergencies 808-621-4230
Information 808-621-8411

Dependents of active-duty members have several health care options:

  • Use civilian medical providers by using TRICARE Standard or TRICARE Extra. No enrollment is required, but it involves cost sharing and submitting claims for reimbursements.
  • Enroll in TRICARE Prime and select a primary care manager. Military treatment facility choices for family members include TAMC, Makalapa Clinic at Pearl Harbor and MCB Kaneohe Bay.
  • In most cases, families living in government housing choose Makalapa Naval Medical Clinic or Tripler Army Medical Center as their PCM. However, there may be exceptions such as special needs or geographical location for those not living in government housing.
  • Families are restricted to receiving health care from the PCM. If additional medical specialty health care is required, you will be referred to a military specialist or a civilian specialist by the PCM.

TRICARE

TRICARE is the health care program for active duty and retirees of the uniformed services, their families and survivors. TRICARE’s primary objectives are to optimize the delivery of health care services in the military’s direct care system for all military health system beneficiaries and attain the highest level of patient satisfaction through the delivery of a world-class health care benefit.

TRICARE coverage is completely portable so it moves with you when you relocate. The TRICARE Prime options include TRICARE Prime and TRICARE Prime Remote in the United States, and TRICARE Prime Overseas and TRICARE Global Remote Overseas in regions outside of the United States.

Follow these steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in the Defense Enrollment Eligibility Reporting System immediately when you arrive at your new location.
  • Select a new PCM when moving within the same region, or submit a new TRICARE Prime enrollment form within 30 days if you’re moving to a new region.

Where you are moving will determine which Prime option you will enroll in. If you move to a new Prime service area, transfer your enrollment by submitting a TRICARE Prime Enrollment and PCM Change Form to your regional contractor. Be sure to include all family members who wish to use TRICARE Prime on the form.

TRICARE Standard and Extra are available to family members only. Active-duty service members are required to enroll in one of the Prime options. TRICARE Standard and Extra are available throughout the United States, and enrollment is not required. Any active-duty family member who is registered in DEERS may use these programs by seeing any network or non-network provider that is authorized by TRICARE.

If you’re already using TRICARE Standard and Extra, moving is easy. When you arrive at your new location, update your personal information in DEERS immediately. Then find TRICARE-authorized providers in your new area.

Here are a few things to remember about using TRICARE Standard and Extra in a new region:

  • In the U.S., visit your new regional contractor’s website for a list of providers. Remember, if you see network providers, you’ll be using the TRICARE Extra option and pay lower copayments.
  • If you move to a new region, you’ll have a new claims address for submitting your TRICARE claims.
  • Learn your new region’s prior authorization requirements as these requirements may differ by region.

For more information, visit www.tricare.mil.

Dental Care

Family members of active-duty personnel are encouraged to use the TRICARE Dental Program.

Defense Enrollment Eligibility Reporting System

Eligibility and Enrollment 800-538-9552
www.tricare.mil/deers

TRICARE Pharmacy Home Delivery

Express Scripts, Inc. 877-363-1303
www.tricare.mil/pharmacy
www.express-scripts.com/TRICARE

TRICARE Dental Program

855-638-8371

www.tricare.mil/CoveredServices/Dental/TDP.aspx

TRICARE For Life

Wisconsin Physicians Service 866-773-0404

www.tricare4u.com

TRICARE Retiree Dental Program

Delta Dental of California 888-838-8737
www.trdp.org
Veterans Counseling Service 866-496-8838
www.vetcenter.va.gov

 

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