Andrews AFB Military Trusted Businesses
Proactive Systems Solutions, LLC is a locally owned and operated computer repair company that was started in Maryland. Since opening as a computer repair shop, we have the same management that has helped grow the company from a single-person operation to a team of technical consultants.
Proactive Systems Solutions serves the
DMV metropolitan area.
I am a solutions-focused, self-starter; and team-oriented IT professional with 25 years of experience installing, configuring, and troubleshooting PCs, Mac’s and network hardware. Proven ability to successfully analyze an organization’s support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity. I have developed and implemented cost-saving initiatives that the entire Technical Team has adopted. I have demonstrated mastery of a variety of operating systems, platforms, and applications. In addition, through formal training and work experience, I have developed an excellent knowledge of electronic concepts and circuitry. Finally, I consistently provide a high level of customer care, training, and technical support, while meeting the Service Level Agreement (SLA) of 90% every quarter and receiving several letters of appreciation.