Military and Family Support Centers are part of the network of agencies, programs, services and partnerships which supports the overall well-being of military families. Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. The Military and Family Support Center should be one of your first stops once you arrive at a new installation to connect with key programs, services and support systems. Programs and services may vary across services and installations.
- Deployment support provides information, education and support to assist you and your family during all phases of the deployment cycle.
- Relocation assistance provides an array of services during the relocation process to meet your moving needs.
- Personal financial management provides information, education and one-on-one financial counseling to assist you and your family in maintaining your financial readiness.
- Employment assistance offers comprehensive information, tools and resources to support career exploration, training and licensing, and employment readiness.
- Family life education provides information and education to assist you and your family in developing resilience skills that can help as you navigate your mobile military lives.
- Information and referral can assist you in identifying and clarifying needs to determine appropriate forms of assistance and in locating services and programs available both on and off your installation.
- The Transition Assistance Program prepares separating, retiring and demobilizing service members (and their families) with the information, skills and knowledge necessary for a successful transition from military to civilian life. The first step in your transition process is to complete the congressionally mandated pre-separation counseling session, which furnishes detailed information on the various benefits and services available.
Military and Family Support Centers may provide other programs, such as the Exceptional Family Member Program, Family Advocacy Program and the New Parent Support Program. These services vary by location.
Family Advocacy Program
The Family Advocacy Program is responsible for the prevention of and response to child abuse and neglect and domestic abuse/intimate partner violence in military families. It works with civilian social service agencies, military and civilian medical providers, law enforcement, legal personnel, chaplains, and child and youth programs to provide a coordinated community response. The goal of the program is to promote the prevention, early identification, reporting and treatment of child and spouse abuse.
Program services vary by installation, but generally include:
· Public awareness campaigns, education and support for couples and parents
· Parenting support at every age and stage, including New Parent Support Program home visits for expectant parents, new parents and families with young children
· Safety planning, advocacy and support for domestic abuse victims
· Clinical treatment for offenders and all affected family members as appropriate
Family Advocacy Program prevention, education and outreach services vary by installation and may be offered in coordination with military or civilian partners. Contact your installation Military and Family Support Center or Family Advocacy Program for local listings. Sample services include the following:
- Life skills education and skill-building training on topics including stress and anger management
- Seminars on healthy relationships, couples communication and conflict resolution
- Parenting support, including the New Parent Support Program, playgroups, and in-person and online learning opportunities for families at every age and stage
- Counseling or referrals to services tailored to meet specific family needs and schedules
New Parent Support Program
The New Parent Support Program is a team of support staff — made up of nurses, social workers and home visitation specialists — that focuses on providing individualized support for new and expecting parents. Services vary, but may include home visits, parenting classes, playgroups or prenatal classes. Find out what’s available at your installation. Don’t see what you’re looking for? Check out a nearby installation to see if they have additional resources.
The New Parent Support Program offers information, support and guidance to military families who are expecting a child or have a child 3 years old or younger. Services are provided free of charge to eligible families. Program staff provides support in the areas of pregnancy, labor and delivery, infant and toddler care and safety, growth and development, parenting and family relationships through home visits, classes, support groups and referrals to community services. New Parent Support Program staff understands the impact that military life can have on expectant and new families and assists families in coping with these special situations. Program services are tailored to each family’s unique circumstances and can help with preparing for parenthood, parenting skills, understanding growth and development, couple communication and stress management.
Relocation assistance can provide support if you’re preparing to move or PCS. The programs and services defined below are provided by the Military and Family Support Center. In addition to the assistance program, a variety of other services may be available. Check the additional information topic to see what unique installation services are available to you.
If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.
- PCS planning — Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation relocation assistance office as soon as possible for information and assistance.
- MilitaryINSTALLATIONS and Military OneSource — For managing and planning your move, you may want to take advantage of these Department of Defense-sponsored online resources and tools.
- Loan Closet — Loan Closet offers basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment. This service varies by service and installation.
- Workshops and briefings — Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
- Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. These briefings can be critical in setting you up for success during the transition to your next duty station.
- Settling-in services — Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
- Foreign-born spouse support — Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
- Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.
Programs and services may vary across the installations.
The Military Personnel Office facilitates in-processing and newcomer orientations. For questions contact DSN 340-7824/4823 or Comm: 931-454-7824/4823.
Service Specific Information
The Military Personnel Section is a Consolidated Geographically Separated unit Personnel Office that provides comprehensive personnel services. Services include, but is not limited to Customer Support, such as inprocessing and ID card services (administered by ATA partners); force Management Services, such as Leave and Duty Status programs, enlisted and Officer Classifications, Performance Evaluation Program, Promotions, Special Actions, WAPS, testing, Awards & Decorations; and Career Development Services including retention, separations & retirements (to include Survivor Benefit Plan), reenlistments, and outbound assignments and readiness. These services are administered fully by the AEDC DPM team with support from our servicing Military Personnel Section located at Eglin AFB, Fl.
Special and Critical Installation Information
Arnold AFB requires a unique security badge for entry to the Arnold Engineering Development Center. For military personnel, the Military Personnel Office will submit the required paperwork to the Pass and Registration building for processing when they receive your orders. To obtain your security badge, you should coordinate with your sponsor to meet you at the Pass and Registration building, located adjacent to the Main Gate, upon arriving at Arnold AFB.
All firearms must be registered on base. For additional information on registering firearms contact Security Forces at 931-454-5223.