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Fort Bliss
Emergency Assistance

Emergency Assistance

Planning for emergencies

No matter how well you have planned your move, emergencies do happen.


Important documents/hand carry

Before you leave make sure you have all important papers with you – not packed with your household goods. Make sure you have important numbers such as Staff Duty Officer, your Command Duty Office, and your sponsor or unit number. Your sponsor can be invaluable in case of an emergency while in transit. As a matter of practicality, try and plan your travel route around military installations to provide rapid access to military emergency services.


Army emergency relief (AER)

AER provides financial assistance to eligible soldiers and their dependents. AER can help with emergency financial needs for food, rent, utilities, emergency transportation and vehicle repair, funeral expenses, medical/dental expenses, and personal needs when pay is delayed or stolen. Assistance is given in the form of an interest free loan, grant, or part loan/grant. To receive AER assistance, first see your unit commander then contact the AER office for appointment. AER also provides undergraduate level education scholarships, based primarily on financial needs, for dependent children of active duty, retired, or deceased soldiers.


Texas roadside assistance

For Emergency Road Service in Texas you may want to print this information and keep a copy in your car. Texas has a free courtesy patrol on major freeways in major cities. They will change a flat, provide fuel, help start your car, or call a tow truck. It is a public service. Please see the contacts below for phone numbers for the major cities in Texas.

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