Support Programs: M-Z
PUBLIC AFFAIRS OFFICE
The Public Affairs Office serves Fort Knox and the surrounding communities as the primary source of information about the activities at Fort Knox through command information, community relations and media relations channels.
Fort Knox News, available online at www.army.mil/knox, features articles about events and people in the Fort Knox community as well as important information beneficial to those who live, work and play on post. To contact the Fort Knox News editor with questions or story ideas, call (502) 624-1095. PAO also manages the installation’s Facebook, Twitter, and Flickr pages (addresses located on the cover of this guidebook).
The community relations office works to strengthen the connection between Fort Knox and the local community. The office processes requests from organized groups to visit the installation. It also coordinates all requests for speakers, for displays of military equipment and for Soldier participation in community events. Provide at least 12 weeks notice for visit requests by calling (502) 624-0151/4985.
The media relations office works with newspaper, radio, television, internet and magazine reporters as well as book authors to provide accurate and timely information to various audiences about the installation, its people and activities. Production companies wishing to film on Fort Knox should contact the media relations office at (502) 624-3051 for coordination.
RELIGIOUS SUPPORT OFFICE
The chaplains, chaplain assistants and director of religious education comprise the installation ministry team at Fort Knox and offer a varied and comprehensive religious program to assist Soldiers, DOD civilians and Family members in their spiritual growth.
Chapel services offer occasions for worship and sacramental ministries for many faith traditions that include collective Protestant traditional, contemporary, gospel, Roman Catholic and Samoan services.
Specialized chaplain family life ministry programs, training and counseling are offered through the family life chaplain in addition to a wide range of training options for couples and Families. Call (502) 624-5225 for an appointment.
The Religious Education Center sponsors a complete program, including Protestant Sunday school for children and adults, religious education for Catholics, a Protestant youth group for middle and senior high school students, and various Bible studies. The center maintains a resource library, which contains several thousand volumes of books, DVDs, audio cassettes and other materials.
Other auxiliary programs include Protestant Women of the Chapel, Catholic Women of the Chapel and the Navigators.
Times for worship services and religious education are listed in the brochure titled “Religious Support Activities” included in the Army Community Service welcome packet. Call the office of the senior chaplain at (502) 624-5255 for more information.
SOLDIER FOR LIFE-TRANSITION ASSISTANCE PROGRAM
The mission of the Soldier for Life — Transition Assistance Program is to assist military personnel, Department of Army Civilians, and their Family members with the employment search process by providing the highest quality guidance, training, resources and support during their career transition. SFL-TAP provides VOW and CRS curriculum to all eligible Soldiers, veterans, DAC and their Families during their Army transition phase. Soldiers who start early, 24 months for retirees and 18 months for programmed losses, have shown a higher success rate in securing a new career or fulfilling their education requirements. All Soldiers with more than 180 days of continuous service are eligible and should contact the center at their earliest opportunity or notice of separation.
The SFL-TAP center is in Building 1378 (Graham Hall), Room 115, 70 Pershing Drive. Operating hours are 7:30 a.m. to 4:30 p.m. weekdays. The center is closed on all federal holidays, but is open on training holidays. You can contact the SFL-TAP center by calling (502) 624-5222 or emailing email@example.com.
The SFL-TAP process must be initiated early. Allowing Soldiers to start early provides units and the Soldier the flexibility needed to prevent a conflict between mission requirements and SFL-TAP services. It also ensures compliance with timeliness standards and promotes the program’s effectiveness. As they prepare for transition, Soldiers need an average of 40 hours, spread over a 12-24 month period of time, to take advantage of SFL-TAP services. For more information, go to the official webpage at www.sfl-tap.army.mil.
TRANSITION SERVICES SECTION
The Transition Services Section is in White Hall, Building 1384. Operating hours are 7:30 a.m. to 4 p.m. Monday through Thursday and 8:30 a.m. to 4 p.m. Friday. The facility is closed weekends, all federal holidays and garrison training holidays. You can contact the Retirement Services Office by calling (502) 624-1765/7236/6419/4641/4315/3114 or by emailing firstname.lastname@example.org. You can contact the Transition Center Office by calling (502) 624-6456/1404/6283/1280/4267 or by emailing email@example.com. The mailing address is Attn: Retirement Services or Transition Center, 25 W. Chaffee Ave., Fort Knox KY, 40121.
The Transition Services Section provides transition support for all active and reserve component Soldiers separating from the military. The services provided are designed to assist Soldiers and their Families in making the transition to retirement or separation from the military as effortless as possible and to inform them of their benefits and privileges after retirement or separation from the military. The Transition Services Section coordinates, conducts and facilitates detailed separation, retirement and survivor benefit plan briefings. These offices provide information related to preretirement, such as retirement application processing, retirement orders, DD Form 214 processing and final out-processing procedures. Assistance is provided to survivors of retired Soldiers and Soldiers who die on active duty regarding their options, entitlements and the proper processing of the application. Information and assistance is also provided to retirees, Soldiers, spouses and former spouses regarding the Uniformed Services Former Spouse Protection Act.
The Retirement Services Office assists retirees and their Family members with:
- Defense Finance and Accounting System Cleveland issues and concerns, such as changing allotments.
- Beneficiary information, bank information, tax filing and withholding status.
- Reissuing 1099-R for tax filing purposes and requesting copies of the retired account statement.
- Understanding and applying for combat-related special compensation and concurrent retirement disability payments.
- Obtaining copies of DD Form 214.
- Eligibility requirements to receive Soldier for Life — Transition Assistance Program services.
Preseparation briefings are conducted at 3 p.m. on the third Monday of each month in Building 1384, White Hall, Room B1. If Monday is a holiday, the briefing will be given the following business day. This briefing is mandatory for all Regular Army enlisted Soldiers reaching their expiration term of service.
Preretirement briefings are conducted at 1 p.m. the second Tuesday of every month in Building 1384, White Hall, Room B1.
Fort Knox has a Retiree Council that consists of 13 voting members, a chair and co-chair. Their mission is to represent the retired military community of all services and grades residing in Kentucky, Illinois, Ohio, West Virginia and Indiana.
Retiree Appreciation Day is conducted every year to keep retired Soldiers and their Families updated on changes in their retirement benefits and privileges and to foster a good relationship between the retired and the active-duty community.
The Veterans Service Office assists the Retirement Services Office by obtaining benefits and submitting applications for combat-related special compensation for all branches of the military. A Kentucky Department of Veterans Affairs field representative is in Building 1379 and can be reached at (502) 877-5459.
The Fort Knox Safety Office implements and coordinates a comprehensive composite risk management program for all military members, Family members, civilian employees and visitors on post. Services offered include, but are not limited to, the following.
ACCIDENT AVOIDANCE CLASS
All personnel required to drive Army motor vehicles, including General Services Administration vehicles, must complete an accident avoidance class every four years. Personnel who drive Army-owned or -leased buses, military police vehicles, ambulances, fire trucks, fueling vehicles, vehicles carrying hazardous cargo, crash and rescue vehicles or other emergency vehicles must attend an emergency vehicle training program prior to assuming operator duties and every two years thereafter. All other military personnel, Family members and civilian personnel are encouraged to complete the Accident Avoidance Class.
COLLATERAL DUTY SAFETY OFFICER NCO COURSE
All unit safety officers and NCOs are required to attend the Collateral Duty Safety Officer NCO Course.
HAZARD COMMUNICATION PROGRAM
The Hazard Communication Standard requires the Army to provide employees with information on the hazardous chemicals used in their workplace, including what the risks are, how to protect themselves when using these chemicals and the responsibility to use that knowledge to work safely with hazardous substances. Call to arrange training classes.
MOTORCYCLE SAFETY COURSE
Military motorcycle operators must attend the Army Motorcycle Safety Course before operating a motorcycle on post. This requirement applies to military personnel riding off post as well.
RESPIRATORY PROTECTION PROGRAM
The Respiratory Program is initiated when no feasible engineering controls would eliminate exposure to the job hazard (i.e., ventilation, isolation of processes or the purchase of less toxic substances). The Fort Knox Safety Office currently provides the required training and fit testing. Call to schedule training.
U.S. POSTAL SERVICE
There are two post offices at Fort Knox. The main post office is at 120 N. Knox St. Business hours are 8:30 a.m. to 4:30 p.m. Monday through Friday and 9 a.m. to noon Saturday. The phone number is (502) 942-1244. The lobby is open 24/7 for P.O. box customers. A second post office is in the dining facility adjacent to the Lt. Gen. Timothy J. Maude Complex at 1556 Spearhead Division Ave. The hours of operation are 8 a.m. to 1:30 p.m. Monday through Friday. The phone number is (502) 942-4126.
Both facilities offer full mailing services, P.O. box rentals and passport acceptance. They also package products to accommodate customers’ needs.
Forward your mail to Fort Knox prior to your move by renting a P.O. box at the main post office. To establish this service, complete a P.O. box rental agreement at www.usps.com. After completing that transaction, call Fort Knox’s main post office at (502) 942-1244 to obtain your post office box number.
VOTING ASSISTANCE OFFICE
The Installation Voting Assistance Office and Voter Registration Agency is in White Hall, Building 1384, Room 102A. Operating hours are 8 a.m. to noon Monday through Friday or anytime the office is open. You can contact them by calling (502) 624-7325 or emailing firstname.lastname@example.org. The office provides direct assistance to individuals in completing forms necessary to register to vote, updating their voter registration information, and requesting absentee ballots.