Fort Leonard Wood Community
Army and Air Force Exhange Service
The Fort Leonard Wood Main Post Exchange Shopping Center, Building 487, provides customers the convenience of one-stop shopping. In addition to the Main PX, the center houses barber and beauty shops, a florist, a video arcade, an optometry shop, various gift shops, car rental (airport) and a large food court.
Food establishments provide a variety of refreshments, including a Baskin-Robbins, an Anthony’s Pizza, Manchu Wok, Charlie’s Grilled Subs, Einstein Bagels and Auntie Anne’s.
The Fort Leonard Wood Mini Mall, an Army and Air Force Exchange Service-operated facility located in Building 490, contains a furniture store, Military Clothing Sales Store, Class Six, Alteration Shop, T-Mobile, Starbucks, GameStop, Jimmy John’s and Taco John’s. For more information, call 573-596-0131, ext. 61501.
Burger King and Church’s Chicken are also located in the new dual food facility, Building 491. Church’s Chicken will be replaced in the summer of 2015 with a Boston Market.
Other facilities at convenient locations on post include four AAFES branch exchanges in troop training areas, offering snacks, convenience items and a barbershop, plus two neighborhood convenience stores. The Missouri Avenue Express includes a gas station, Class Six and Redbox video rental, is the future site of a Dunkin Donuts, and serves the residents of Lieber Heights. There is also a Firestone with an eight-bay vehicle repair garage conveniently located behind the Missouri Avenue Express. The South Express includes a gas station and Blimpie Sandwich Shop and serves the residents of Piney Hills and Specker Barracks.
Facilities are open to all active-duty and reserve Soldiers, retirees and their family members. Our food facilities are open to all visitors to Fort Leonard Wood.
For more information about any AAFES facility, call 573-596-0131, ext. 61501.
Child, Youth and School (CYS) Services
Child, Youth and School (CYS) Services creates a seamless delivery system for children and youth from 4 weeks through 18 years of age. The division is made up of a center-based system, quarters-based system, and Parent and Outreach Services.
The Child Development Center (CDC) located in Building 615 on Replacement Avenue (across from the Community Service Center) is a state-of-the-art, expertly staffed, well-equipped, nationally accredited and Department of Defense-certified center. The CDC accommodates full-day care, part-day preschool, Strong Beginnings Pre-K, before- and after-kindergarten care, full-day kindergarten care in the summer, and hourly care for children until they enter kindergarten. Full-day care is available 5:30 a.m. to 5:30 p.m. weekdays.
The CDC located in Building 408 on Headquarters Avenue is an additional state-of-the-art facility that opened in November 2013. The CDC 408 is expertly staffed, well-equipped and DOD-certified. The CDC 408 accommodates full-day care from 6 weeks to 5 years of age. The CDC 408 offers a part-day preschool program that is designed for children ages 3 to 5. Full-day care is available 5:30 a.m. to 5:30 p.m. weekdays.
The CDC located in Building 614 on Replacement Avenue is an up-to-date hourly care facility that is expertly staffed, well-equipped and DOD-certified. CDC 614 accommodates an hourly care program for ages 6 weeks to kindergarten. Hourly care reservations can be made from 7:30 a.m. to 5:30 p.m.
The part-day preschool program offers a three-day afternoon session.
The hourly care program offers care by reservations 8 a.m. to 5 p.m. Monday through Friday.
Family Child Care (FCC), a quarters-based system, is also available. FCC provides in-home care by certified adult family members occupying authorized government quarters as a child care option for parents seeking a small group setting. The program offers full-day, part-day and hourly care. It also offers extended hours care that includes early morning, evening and weekend care. Child Development Services certifies all FCC providers.
School-Age Center (SAC) is a state-of-the-art, expertly staffed, well-equipped, nationally accredited and DOD-certified center. SAS offers a before- and after-school program during the school year and a full-day program during summer months and on nonschool days. The program is open 5:30 a.m. to 5:30 p.m. weekdays for children from first through fifth grade. SAC offers many opportunities to include a computer lab, enrichment center (homework lab) and various 4-H clubs.
SKIESUnlimited offers instructional programs for children and youth ranging from 4 weeks to 18 years old. Through SKIESUnlimited, children and youth have equal access to opportunities to expand their knowledge, find inspiration, explore and acquire new skills. Call 573-596-0238/0421 for more information, or drop by CYS Services Parent Central Services office located inside Building 470, Suite 1126, 7:30 a.m. to 4:30 p.m. Monday through Friday.
The Middle School/Teen Program is located in the Pippin Youth Center, Building 9625, on Young St. for sixth- through eighth-graders. The Teen Program gives teens a place to call their own. The Teen Program is open to military and civilian family members in ninth through 12th grades. A full range of youth social and educational activities are offered, including youth trips, theme dances, parties and adventure day camps. The Middle School/Teen Program has an active partnership with Boys & Girls Clubs of America and the 4-H Clubs of America. For more information, call 573-596-0209.
Fort Leonard Wood’s Youth Sports and Fitness Program offers both individual and team activities and involves not only Fort Leonard Wood teams but also surrounding community teams.
Parent and Outreach Services expand the CYS Services programs and offer a wide variety of services. Parent and Outreach Services include the school liaison officer (SLO), who directly supports command interests regarding policy, funding and facilities with the Waynesville R-VI School District and 10 other districts in the surrounding area. The SLO serves as the subject matter expert (SME) on school transition issues. The SLO is the “point person” for facilitating the delivery of quality school transition and education support services with all school districts serving the youth of Fort Leonard Wood.
Kids On Site (KOS) offers on-site hourly group child care within the same building where the parents or guardians are attending the same on-post function. Sites for KOS sessions must be approved in advance. All children attending KOS sessions must be registered at the Parent Central Services.
Volunteer Childcare in the Unit Setting (VCCUS) is free child care provided by the family members in one military unit or organization for family members in another military unit or organization in exchange for similar services at a future, mutually agreed upon time. Unit child care volunteers must be at least 16 years of age and must attend CYS Services training prior to providing care. There must be a minimum of two volunteers at each session.
Parenting and Outreach Services also offer resource and referrals to assist parents in locating off-post child care, as well as teenage baby sitter training that provides training for baby sitters age 13 and up and provides a referral list to prospective parents looking for baby-sitting services.
Parent Central Services is your first stop in the CYS Services process and is the central point of enrollment. All necessary paperwork will be completed at the time of registration. Up-to-date immunization records, the child’s Social Security number and emergency contact information are required at the time of registration.
Enrollment information for all CYS Services programs is available online at www.fortleonardwoodmwr.com or at the Parent Central Services Office, in the Community Service Center, Room 1126, Building 470, Replacement Avenue, or by calling 573-596-0238/0421.
For more information on Child, Youth and School Services, please call 573-596-0200.
Mission and Installation Contracting Command (MICC
Mission and Installation Contracting Command (MICC), the local contracting office, oversees all aspects of contracting with private industry. This includes the bid and award process. It also manages the GPC credit card program. Call 573-596-0266 for more information.
Patient Support System
The hospital has recently adopted patient support systems to improve access to care. All enrolled patients are encouraged to register in and update their TRICAREonline.com account. Primary care visits are 98 percent Web-enabled, which means patients can make their appointments online anytime at their convenience. Even better, TRICAREonline.com now offers both email and text message patient reminder notices — never forget another appointment. Register today at www.TRICAREonline.com.
The hospital Patient Centered Medical Homes have all established the Army Secure Messaging System, which offers patients a safe way to message their primary care manager (PCM). Patients may register during their first visit with their PCM and are encouraged to use this system for medical guidance and advice, prescription renewals, etc.
The hospital also offers AudioCARE, an automated patient appointment reminder system, which calls patients the evening before a scheduled appointment. To protect privacy, patients may be asked to validate their birth date. The system leaves reminder messages on answering machines and allows patients to confirm or cancel appointments if necessary.
Appointments: The hospital’s appointment line at 866-299-4234 is available 7 a.m. to 4:30 p.m. Monday through Friday; however, TRICARE online is always available and offers a wide range of primary care appointments.
The Fort Leonard Wood Dental Activity (DENTAC) provides dental care to all assigned military personnel. Dental clinics provide the following comprehensive services: general dentistry, periodontics, endodontics, oral surgery, prosthodontics and 24-hour emergency dental care. Soldiers are given exams upon in-processing, walk-in or by appointment. All active-duty service members are required to have an annual dental examination.
Family members can contact the GLWACH Beneficiary Counseling Assistance coordinator at 573-596-0418, or contact TRICARE Dental Program at 855-638-8371 or visit their website for enrollment information at www.tricare.mil/CoveredServices/Dental/TDP.aspx
Roll Dental Clinic
Located in Building 1608, 1724 Nebraska Ave. (across from the Fort Leonard Wood Museum), Roll Dental Clinic supports Initial Entry Training and Advanced Individual Training Soldiers.
Sick call is 7:30 to 9:30 a.m. Clinic operating hours are 7:30 a.m. to 4:30 p.m. Call 573-596-0364 for more information.
Harper Dental Clinic
Located in Building 500 on the corners of Virginia and West Fourth streets, Harper Dental Clinic services all Fort Leonard Wood permanent party service members, including those serving in the Army, Marine Corps, Navy, Air Force, Coast Guard and international military. Sick call hours are 7:30 to 9:30 a.m. Monday through Friday. To reach the receptionist or make appointments, call 573-596-0408. Clinic operating hours are 7:30 a.m. to 4:30 p.m.
After-duty-hours dental emergencies need to report to the General Leonard Wood Army Community Hospital emergency room.
General Leonard Wood Army Community Hospital (GLWACH) is accredited by the Joint Commission, the College of American Pathologists, the American College of Radiology, the American Association of Blood Banking, and the Food and Drug Administration and is an active member of the American Hospital and Missouri Hospital associations.
The hospital staff strives to provide patient-centered medical care in a kind and compassionate environment. The hospital is a 45-inpatient-bed facility and offers a wide range of medical services to include patient-centered medical home primary care clinics (family practice, internal medicine and pediatrics), general surgery, orthopedics, ophthalmology, optometry, podiatry, obstetrics and gynecology, physical therapy, occupational therapy, audiology, otolaryngology, psychiatry, psychology, social work, neurology and substance abuse. In addition, radiology provides a full range of services to include X-ray, magnetic resonance imaging (MRI), ultrasound, mammography and computer tomography (CT scan). The laboratory offers a full range of inpatient and outpatient services. The main hospital pharmacy is open 7 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 5 p.m. Saturday, offering a full complement of outpatient and call-in refill services. Additionally, a refill branch pharmacy, located in the exchange, is open 9 a.m. to 6 p.m. Monday through Friday. Note: Pharmacies open one hour later Thursday mornings.
The Bruce C. Clarke Library is located on both floors of Building 3202 in the MSCoE complex, just off Nebraska Avenue and First Street.
All services’ active-duty military, reservists, National Guard, and DOD, DA and NAF civilian employees, as well as military and DAC retirees and family members of eligible spouses may be registered as library users. Military or civilian employee ID cards are required for library privileges.
The library’s holdings include more than 147,000 books, 20,000 government documents, 12,000 VHS and DVDs, 4,400 audio books, 50 paintings, 13,500 e-books, a large map collection, a collection of unit histories and more than 2,000 rare books. The library has a large collection of materials on current and historical military affairs, as well as nonfiction in many other subjects.
The library also has adult, young adult and children’s fiction, mysteries, science fiction and Westerns. There are collections of books in large-print format, as well as books in 15 foreign languages to include Korean, Spanish, Arabic, Russian, Chinese, Japanese, German, Italian and dialects from the Indian subcontinent. Books in English and other languages not available in the Bruce C. Clarke Library can be obtained through an online interlibrary loan service. The Bruce C. Clarke Library also loans materials to other libraries.
The Bruce C. Clarke Library provides a large number of online research and reference databases. Many of these are available to all users of the Fort Leonard Wood campus area network, and most are also available through remote access at home and work to authorized library patrons. These include full-text journals, magazines, newspapers, reference materials and e-books on a wide range of subjects. Reference services are available, which offer personalized, in-depth assistance by a reference librarian. The online catalog is located at www.wood.army.mil/library.
Computers are available for use in the library by authorized library patrons. The computers have standard office programs and Internet access. Children’s computers with learning software programs are also available in the Children’s Room.
Support is available for standard software packages that are found on most official computers, such as all Microsoft Office programs (Access, Excel, FrontPage, Outlook, PowerPoint and Word), and the staff will also try to assist with other software problems as well. The computers located on the second floor may be used by authorized personnel.
Meeting rooms are available on both floors and may be reserved by calling 573-563-8010/4109.
Microform readers and printers are located on the second floor for viewing and reproduction purposes. Coin-operated photocopiers are available on the first floor.
Phone numbers are:
Bruce C. Clarke Library | 573-563-3202
Community Services (First Floor)
Circulation and Information | 573-563-4113
Children’s Room | 573-563-5857
Media Zone | 573-563-3814
Academic Services (Second Floor)
Reference and Research | 573-563-4109
Warrior Transition Unit (WTU)
The Army Medical Department supports the war effort by providing the highest quality and most advanced medical care for Soldiers on the battlefield — saving more lives of Soldiers wounded in combat than ever before. Army leaders and medical professionals know that some wounds lie beneath the surface and are not always visible upon first assessment.
In an effort to ensure that injured warriors receive the appropriate assessments and highest level of outpatient care, the Army established the Warrior Transition Program.
Fort Leonard Wood’s WTU was established in June 2007. Besides Fort Leonard Wood, the unit is responsible for Wounded Warriors throughout Missouri, Iowa, Minnesota and Canada.
A Warrior in Transition is an active component or reserve component Soldier who meets the qualifications of medical hold, medical holdover or active-duty medical extension. It also includes active component Soldiers who require a Medical Evaluation Board or have complex medical needs requiring greater than six months of treatment.
Fort Leonard Wood’s Warrior Transition Unit provides command and control, primary care and case management for service members receiving treatment for injuries suffered while deployed in the war on terror. The unit works to promote every injured warrior’s timely return to the force or transition to civilian life.
The Warrior Transition Unit is a transition assistance unit with the mission of overseeing the health, welfare and morale of warriors receiving medical care at an Army military treatment facility. By design, the unit has a robust cadre, which allows doctors and nurses to focus on medical care, nurse case managers to manage medical care, and unit cadre to focus on meeting all command and control functions.
Medical holdover operations (MHO) began in 2003, as large numbers of reserve component Soldiers were mobilized in support of Operation Enduring Freedom and Operation Iraqi Freedom. As the population of mobilized Soldiers in need of medical evaluation and treatment rose, the Army established accelerated access standards, dedicated providers and case managers, new command and control and installation support structure, and other provisions to support these active-duty Soldiers.
The term “medical holdover” was coined to define the population of active-duty, mobilized Soldiers. MHO Soldiers were defined as mobilized Soldiers who were diverted from their normal mobilization mission (or any contingency operation) because of new or aggravated pre-existing medical conditions as a result of being mobilized.
Soldiers could become medical holdovers either in a pre-deployment or post-deployment status, including via medical evacuation. With the establishment of the Army Medical Action Plan in 2007, the term medical holdover gave way to warrior transition. To reach the WTU, call 573-596-0038.
Off-Post Health Care Facilities
The hospital’s Ozark Family Centered Medical Home offers TRICARE Prime patients convenient access to care in St. Robert. It is a full-service primary care clinic, pharmacy and laboratory support, which meet a great majority of their needs. Patients or prospective patients are always welcome to stop by and see the facility at 194 Eastlawn Ave., Suite D, St. Robert, Missouri, between 7:30 a.m. and 4:30 p.m. Monday through Friday.
Other off-post care is provided through referrals to ensure our patients have access to the best medical care available. TRICARE partners with the best medical facilities in the region to extend a robust range of primary and specialty health care.
Family members of active-duty personnel, TRICARE Prime retirees and their family members who reside north of post are encouraged to enroll for primary care services at the Ozarks Family Centered Medical Home.
Those residing on post, access through the south gate, other beneficiary categories will be seen at the main hospital. There are six hospitals within the surrounding nine-county area. The largest local facilities are Phelps County Regional Medical Center in Rolla, Missouri; Lake of the Ozarks General Hospital in Osage Beach, Missouri; and Mercy Hospital in Lebanon, Missouri.
TRICARE strives to provide care as convenient to the patient as possible; however, specialty care may be directed to larger regional medical centers in Springfield or Columbia to meet patient care needs.
Veterans Affairs beneficiaries may be seen at the community-based outpatient clinic at 700 GW Lane, Waynesville, Missouri, or at the Harry S. Truman Memorial Hospital in Columbia, Missouri. Veterans may contact VA facilities through their local call center, telephone 573-774-2285.
The Defense Commissary Agency’s (DeCA) mission is to operate an efficient and effective commissary system that provides a non-pay benefit that improves the quality of life of patrons and enhances military readiness and the retention of quality personnel. The Fort Leonard Wood Commissary is a modern, state-of-the-art store built in 1991. The Commissary is located near the Post Exchange. Hours are: 10 a.m. to 6 p.m. Sunday, 7 a.m. to 7 p.m. Monday through Friday, 9 a.m. to 7 p.m. Saturday. Special orders are processed by each department with 24-hour notice. For more information, call 573-596-0783.
Soldier and Family Assistance Center
The Fort Leonard Wood Soldier and Family Assistance Center (SFAC) is located in Building 312, Room 305, and provides assistance and support services to Warriors in Transition and their families. The SFAC provides a warm, relaxed environment where Soldiers and their families can take time out to watch TV or a movie, check email, use the Internet, make a phone call or just enjoy a cup of coffee.
Call 573-563-7196 for more information.
Network Enterprise Center (NEC)
On behalf of the 106th Signal Brigade Command Team, welcome to the Network Enterprise Center (NEC), 7th Signal Command at Fort Leonard Wood. The NEC is the single authority to deliver seamless enterprise-level C4IM common user services in support of MSCoE and Fort Leonard Wood for the Army. The NEC installs, maintains and defends the information management resources to meet the installation core missions. The NEC is responsible for the security of all systems on the Army infrastructure. NEC operates the Video Teleconferencing Center (VTC) in MSCoE.
Computer work orders can be placed via a Web link found in the “Helpful Links” folder of FLW computers or by calling 573-563-4357.
The Visual Telecommunications Center (VTC) Suite can be reached at 573-563-6162.
For additional information, please call 573-563-6113.
More than 6,500 civilian employees provide valuable support in many occupations at Fort Leonard Wood. These federal service employees work for the U.S. Army Maneuver Support Center of Excellence, which includes the U.S. Army Chemical, Biological, Radiological and Nuclear School, Engineer School, Military Police School, Garrison Command organizations and GLWACH.
Employment information and assistance for these jobs can be obtained through the Missouri Career Center located in the Community Service Center, Room 2203, Building 470 on Replacement Avenue. The center lists all appropriated fund and nonappropriated fund job openings and has application information and forms for announced vacancies.
In addition, the center provides job information for some contractor vacancies. Although they do not have vacancy listings for Army and Air Force Exchange Service (AAFES) positions, they do provide applications for employment with AAFES (which includes work in the PX, clothing sales store, theaters and snack bars).
Many civilian employers in the St. Robert-Waynesville area advertise their job openings on the website www.missouricareersource.org.
The Missouri Career Center’s phone number is 573-596-0294.
Missouri USO, Inc.
Founded in 1981, the James S. McDonnell USO provides military personnel and their family members services to make them feel at home. This not-for-profit organization operates facilities on Fort Leonard Wood, in the Lambert-St. Louis International Airport and the Dennis Jones Family Foundation Mobile USO.
The USO is not funded by the government, military, or the United Way; it depends entirely on donations from private sources. It is the only organization who provides these unique services for the military community throughout Missouri and Southwestern Illinois. For more information, visit: www.usostl.org.
Fort Leonard Wood USO
This facility offers a place to unwind from the everyday stresses of being in the military.
Highlights of the facility:
- Canteen stocked with comfort food.
- Wireless Internet access and cybercafe.
- Big-screen TVs, Xbox and DVD.
- Entertainment events.
- Programs for trainees and permanent party military members.
The facility is located on post and is open Thursday through Sunday.
Dennis Jones Family
Foundation Mobile USO
The mobile USO enables the USO to take the support on the road to meet the troops and families.
Features of the mobile USO:
- The unit travels throughout Missouri with frequent trips to Scott Air Force Base and Fort Leonard Wood.
- It supports the troops at deployment and welcome home parties, training exercises, community festivals and USO special events.
- Three full-size serving windows.
- 50-inch flat-screen TV, DVD and VCR.
- Canteen for food and beverages.
James S. McDonnell USO at
Lambert International Airport
The airport facility is open 365 days a year, 24 hours a day.
- Large lounge with big-screen TV, VCR and DVD player.
- Canteen stocked with food and beverages.
- Fully equipped nursery and playroom.
- Sleeping room with wake-up calls.
- Free long-distance calls on USO cellphones and DSN phone.
- Information and referral services.
The Fort Leonard Wood branch of the U.S. post office is located at 233 Illinois Ave., Suite 1, and provides complete postal services 8 a.m. to 4:30 p.m. weekdays and 9:30 a.m. to 1:30 p.m. Saturday. A complete line of mailing supplies is available, as well as postage stamps and related products.
P.O. boxes are available for patrons to rent. The P.O. box lobby is open 24 hours, and a vending machine is available in the lobby for your convenience.
The post office is conveniently located in Building 498. For more information, call 573-329-5909.
Truman Education Center
The Truman Education Center is temporarily located in buildings 732 and 733 on Colorado Avenue. The Ed Center provides more than 90 different goal-oriented educational program opportunities for the military and civilian community, including complete college degree programs, testing services, Basic Skills Education Program on-duty classes, educational counseling, English as a second language classes, GED preparation classes and professional learning center services. Seven regionally accredited, not-for-profit colleges and universities offer more than 85 different complete undergraduate and graduate degree programs to the military and civilian community population. Central Texas College, Columbia College, Drury University, Lincoln University, Park University, Missouri University of Science and Technology, and Webster University all provide customer service in buildings 733 or 499 and staff these offices with professional educators to assist students, conduct enrollment and advise students on their programs in the Truman Education Center; all are members of the Service members’ Opportunity Colleges (SOC) organization. All seven colleges maximize opportunities for Soldiers and others by providing seated and online classes. In special cases, the on-post colleges also provide Directed Studies if a low class size prevents a student from attending a class needed to finish a degree. These schools also accept CLEP and other credit-bearing tests to speed students toward graduation. An average of 900 degrees are awarded to military and civilian students each year at associate, bachelor’s and master’s degree levels. Call 573-596-0172 Monday through Friday for more information.
American Red Cross
The American Red Cross offers many services and programs to members of the U.S. military and their families through a national network of stations on military installations, chapters and the Armed Forces Emergency Service Centers (AFESC) located in Washington, D.C., and Fort Sill, Oklahoma.
Our Fort Leonard Wood American Red Cross office is located in Building 496, directly across the street from the Burger King. Red Cross provides the following services:
- Briefings (deployment, pre-deployment, family separation and FRG) with information specific to your group. Contact the Fort Leonard Wood office at 573-596-0300 to schedule your briefing.
- Volunteer opportunities abound in the hospital, dental clinic, veterinary clinic, blood drives, and the office providing case work and other services.
We are a volunteer organization, led by leadership personnel. Positions include: station chair, records chair, MHOP chair, dental chair, publicity chair, youth chair and fundraising chair.
Nursing and professional volunteer service opportunities are available to help you maintain your professional licenses.
For information and referral services, call 573-596-0300. Hours of operation are 8 a.m. to 4 p.m. Monday through Friday.
In the event of an emergency, critical illness or death in a service member or spouse’s immediate family, the Red Cross should be called at once. The Red Cross is equipped to verify the situation and relay an emergency request, if necessary, to proper military authorities. It is up to the military to decide whether or not to grant leave. Military personnel assigned to Fort Leonard Wood and their family members residing in the same household should call the Fort Leonard Wood office, 573-596-0300, or the Armed Forces Emergency Service Center, 877-272-7337, for emergency communication assistance. Family members not residing with the service member should call the nearest American Red Cross chapter in their local community or the Armed Forces Emergency Service Center, 877-272-7337.
Emergency Financial Assistance: When an emergency arises that requires the presence of a service member or his or her family, emergency financial assistance may be available from Army Emergency Relief, Air Force Aid or the Navy-Marine Corps Relief Society. During normal duty hours, active-duty personnel and family members residing in the same household should contact the appropriate agency directly. If emergency financial assistance is needed after normal duty hours or on weekends or holidays, the American Red Cross Armed Forces Emergency Center may be able to provide assistance on behalf of the service relief agencies. Phone: 877-272-7337.
American Red Cross Blood Services schedules monthly community blood drives as well as blood drives at various military units on Fort Leonard Wood. To schedule blood drives or for questions about giving blood, call the blood services representative at 573-596-3137 or 573-528-9098.
The American Red Cross on Fort Leonard Wood, Building 496, provides emergency communication services to the military, retirees, and civilians living and working on Fort Leonard Wood and in the surrounding community. Please call 573-596-0300 for assistance. After hours and on weekends and holidays, please call 877-272-7337.
Volunteer opportunities abound. Please contact the Fort Leonard Wood Red Cross office at 573-596-0700 for further information.
General Health Information
For more information, visit our website at http://glwach.amedd.army.mil, or for a complete guide to medical care at GLWACH, write to Commander, USA Medical Department Activity, ATTN-CSD (Managed Care), 126 Missouri Ave., Fort Leonard Wood, MO 65473-8952.
Army Community Service (ACS)
Located in Building 486 on Replacement Avenue, the Army Community Service Center assists service members, retirees, Department of Defense employees and their families by providing in-depth information, referral and intervention services. These services typically involve individuals and their families seeking help with problems beyond the scope of their own resources. The Army Community Service Center also serves as the installation’s primary social service agency and provides commanders with current statistics, research and programs relating to military families.
Services Offered at the Army Community Service Center
The Fort Leonard Wood Army Community Service Center offers a broad spectrum of programs and services for service members and their families in all branches of service — whether active or reserve component — and to government civilian employees as well.
Army Community Service (ACS) is the proponent for the Army Volunteer Corp (AVC) and provides information, placement and referral for individuals desiring to volunteer for any installation agency. ACS has a long and rich history with volunteers, and the ACS Center provides a wide variety of opportunities within each ACS program area. Inside ACS, you will also find Army Emergency Relief (AER). AER provides emergency assistance to military personnel and their families when a valid emergency exists (e.g., rent, essential car repairs, food, utilities, etc.).
The Army Family Team Building Program (AFTB) is a volunteer-based program whose primary objective is to improve the overall readiness of the force by teaching and promoting personal and family readiness. This is accomplished through standardized, progressive and sequential education. There are numerous volunteer instructor and office management positions available that help build new job skills, as well as being personally fulfilling.
The Army Family Action Plan (AFAP) is another volunteer-based program, which creates an information loop between the global Army family and leadership. This program’s process begins at the installation level and continues through HQDA-level, focusing on issue management and resolution.
Employment Readiness provides local work-related referral and resource information, career counseling and coaching, job search assistance and a local job bank.
Relocation Readiness offers a wide array of relocation services, from information to in-depth relocation counseling. The office provides up-to-date information on any worldwide assignment and features a loan closet of common household items to assist families arriving at or departing from the installation.
Soldier and Family Readiness primarily focuses on healthy lifestyle issues in the areas of family, stress management, anger control, parenting and the prevention of any form of family violence or sexual assault. Victim Advocacy services are available 24/7.
The Exceptional Family Member Program (EFMP) provides advocacy, support and, in some cases, respite care for families with members enrolled in the program.
The Mobilization Deployment Program provides deployment cycle support for commanders, unit rear detachments, Soldiers and their families, as well as deploying civilians and Family Readiness Groups. The program also provides family assistance and support during natural disasters and acts of terror.
Financial Readiness supports commanders in maintaining unit financial readiness. Classes are provided in personal financial management, budget development and record keeping, financial planning for family separations, short-notice deployments, extended absence financial plans and PCS moves. Individual counseling sessions are provided for Soldiers and family members in areas such as budget development and financial planning, developing a spending plan, managing personal finances and debt reduction.
Survivor Outreach Services (SOS) is a new program designed to provide dedicated and comprehensive support to survivors of Soldiers who have died while on active duty. Services include emotional support, advocacy, life skills training, resource referral, expertise on benefits, and financial planning and guidance. SOS is here to embrace and reassure survivors that they are continually linked to the Army family for as long as they desire.
Legal Assistance, Building 315 on Missouri Avenue, first floor, serves Soldiers, retirees and eligible dependents in the areas of family law, contracts, consumer rights, estate planning, home purchase, landlord-tenant issues, Servicemembers Civil Relief Act matters, military administrative law, debts, income taxation and other personal legal problems. Powers of attorney and notary services are available 8 a.m. to 4 p.m. on a walk-in basis. Estate planning is done on an appointment basis, and an estate-planning briefing must be attended prior to setting an appointment. Estate planning briefings are held at 8:30 a.m. every Wednesday. Family law issues (including divorce, paternity issues, child custody, support and separation) are handled on an appointment basis. Potential family law clients must attend the family law brief prior to setting an appointment. The family law briefings are held at 8:30 a.m.every Monday, with the exceptions of federal holidays and training holidays. Other legal matters are handled by appointment or on a walk-in basis Tuesday and Thursday mornings. For more information or to schedule an appointment, call 573-596-0629.
The Claims Office, also in Building 315 on Missouri Avenue, investigates and adjudicates the claims of Soldiers and Department of the Army civilian employees for loss or damage to their personal property due to their federal service or employment. The Claims Office also investigates and adjudicates claims against the U.S. for damage to property, personal injury or death based on the negligence of a Soldier or federal employee who was acting within the scope of employment. All Soldiers or DA employees asserting claims for loss or damage to their personal property may come by the office anytime during normal duty hours to consult with a claims adjudicator regarding claims procedures. Claims for household items damaged or lost during shipment, including loss or damage not discovered until after delivery, must be reported to the Claims Office or the transportation provider within 75 days of the delivery of goods. Please contact the Claims Office for proper guidance on providing notice to the carrier. Failure to provide notice may result in a significant reduction in the amount of reimbursement you would have otherwise received. The Claims Office is open 8 a.m. to noon and 1 to 4 p.m. Monday, Tuesday, Thursday and Friday. The Claims Office does not open to the public Wednesday until 1 p.m. For more information, call 573-596-0627.
The Federal Litigation Division, also in Building 315 on Missouri Avenue, is the Fort Leonard Wood branch of the U.S. District Court for the Western District of Missouri, which hosts Magistrate Court. Magistrate Court adjudicates all traffic offenses or hunting violations occurring on Fort Leonard Wood and is typically held at 9 a.m. the first Tuesday of the month. The Litigation Division also adjudicates petty offenses and administers bars to the installation and the revocation and suspension of on-post privileges. For more information, call 573-596-0676.
The Trial Defense Service (TDS), also located in Building 315 on Missouri Avenue, counsels and assists active-duty Soldiers facing nonjudicial punishment, administrative separation, criminal investigation and courts-martial. TDS will also see National Guard and Reserve Soldiers who are on active-duty orders. They also represent Soldiers at courts-martial and administrative separation boards. Article 15 and administrative separation counseling is done by appointment only. Appointments are scheduled by calling 573-596-0628. Suspect rights are done on a walk-in basis. Hours of operation are 9 to 11:30 a.m. and 1 to 5 p.m. Monday through Friday (the office is closed Thursday mornings for training).
Visit www.wood.army.mil/sja for more information on legal services available at the Fort Leonard Wood Office of the Staff Judge Advocate.
The Thrift Shop is a newly renovated, state-of-the-art resale shop, located in Building 493, across from the Fort Leonard Wood post exchange. The store is open to the general public (no military ID needed) 9 a.m. to 3 p.m. Tuesday, Thursday and Friday. It is also open on payday Saturday 10 a.m. to 2 p.m.
This nonprofit organization, staffed mainly by volunteers, disburses all profits through scholarships to individuals and financial contributions to community organizations.
Military personnel, retirees, family members and Department of Defense civilians may also consign unneeded items for sale. All items must be clean and in good condition. Call the consignment manager for same-day approval to bring in large items. Consignment hours are 9 a.m. to 2 p.m. Tuesday, Thursday and Friday, and Saturday by appointment. Donations are always accepted.
For more information, call 573-329-4707/2537. You can also call the message line at 573-329-2141 anytime for consignment information, or visit http://flwthriftshop.embarqspace.com for more information about shopping, consigning items or joining the volunteer staff.
TRICARE Prime enrollment is available to all eligible DOD beneficiaries under age 65 who reside in the Fort Leonard Wood Prime service area (a 40-mile area surrounding the post).
Questions concerning TRICARE or eligibility for enrollment should be directed to the TRICARE Service Call Center at 877-988-9378. Walk-in support is available at the TRICARE Service Center, located in GLWACH, Room 163-1, and is open 7:30 a.m. to 4:30 p.m. Monday through Friday. There is also a satellite TRICARE Service Center in Building 470 to support newly arriving personnel. For more information, the regional contractor offers the following website: www.uhcmilitarywest.com, or you can call the TRICARE contract liaison officer at 573-596-0131, ext. 60727.
Beneficiaries enrolling in TRICARE Prime will be assigned a primary care manager in a Patient Centered Medical Home at the hospital or the off-post Ozark Family Centered Medical Home.
Patients not enrolled in TRICARE Prime will be seen on a space-available basis.
For enrollment appointments, call 866-299-4234 7 a.m. to 4:30 p.m. Monday through Friday.