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Soldiers & Family Assistance Center

Soldiers & Family Assistance Center

The installation Soldier & Family Assistance Center (SFAC) is a garrison asset designed to provide a supportive environment for our wounded, ill and injured Soldiers and their family members assigned to the Warrior Transition Battalion (WTB). The SFAC encourages a seamless transition through various on-site resources for Soldiers as they heal to return to duty, return to duty in a different MOS or transition back to their respective civilian communities.

The center provides a one-stop location to ensure their needs are met by providing on-site professionals to assist with a gamut of resources, linking Soldiers and family members to information, military personnel issues, financial counseling to make long-term decisions, family assistance, education counseling, pre-separation counseling, benefits counseling and more. The goal of the SFAC is to help Soldiers and their family members identify and examine their options, establish a sense of control, set realistic goals and develop their own support network.

The center is located in Building 4973, across from the Winn emergency room entrance, and is one of the nine large SFACs within CONUS. The SFAC understands that each Soldier’s situation is different, and staff work diligently to help find the resources to complete their own personal goals. Senior leadership understands the special needs of our wounded, ill and injured Soldiers and has placed the highest priority on providing support to our Warriors in Transition.

The SFAC has a three-tier delivery system:

Expert staff on-site.

Experts brought to the SFAC.

Coordinating priority appointments when necessary.

Expert staff located in the SFAC include: SFAC director, two human resource specialists, two ACAP counselors, social service coordinator, financial adviser, information and referral specialist, Child and Youth School Service liaison, Military Finance Pay Team, outreach and the Survivor Outreach Support program team. In addition, the SFAC also hosts the following partner organizations: Veteran of Foreign Wars (VFW) representative, VA health care liaison, VA Coming Home to Work Program, AW2 and an ombudsman to provide on-the-spot resources.

The Soldier and Family Assistance Center is located at 1145 Niles Ave. and can be contacted by calling 912-435-9646/9785/4764/9789.

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