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Medical Services

Medical Services

When active-duty military arrive in Hawaii, your personnel office will ensure that you inprocess through your service’s Military Treatment Facility. There you will be presented with available TRICARE health care system options.

TRICARE Prime is the military’s managed care option and is available at the Air Force’s Hickam Clinic.

Each military MTF offers orientation sessions at enrollment sites that explain TRICARE Prime. Spouses are encouraged to attend the orientation with active-duty service members. You and your family will be assigned a primary care manager at your respective clinic who will manage your health care.

For more information, call 800-242-6788 or visit a TRICARE Service Center.

15th Medical Group

The 15th Medical Group’s outpatient clinic is at 755 Scott Circle, Building 559, JBPHH. It’s open from 7:30 a.m. to 4:30 p.m. Monday through Friday except for the third Thursday each month for training, PACAF Family Days or federal holidays. The clinic provides comprehensive health services for eligible beneficiaries for the Hickam military Ohana and surrounding areas and has supported PACAF missions throughout the Pacific AOR including Operation Deep Freeze, JPACmissions and USNS Mercy.

The 15th Medical Group offers urgent care but not emergency room services. In an emergency, call 911 or go to the nearest emergency room.

For information, appointments, locations and hours for the following services, call 808-448-6000:

  • Acupuncture
  • Family Health
  • Flight Medicine
  • Immunization
  • Laboratory
  • Mental Health
  • Optometry
  • Pediatrics
  • Pharmacy
  • Physical Therapy
  • Radiology/X-ray
  • Vasectomy
  • Women’s Health

Dental Services

3rd Floor, B-Wing, Main Clinic 808-448-671/6372

The 15th Medical Group Dental Clinic offers general dental services to active-duty personnel only. The dental clinic’s hours are 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday; and 7:30 a.m. to 3 p.m. Wednesday.

TRICARE Dental Program

The TRICARE Family Member Dental Plan is a dental insurance plan for family members of active-duty military. To ensure your family members’ dental needs are met, active-duty military are encouraged to enroll family to avoid costly dental bills.

For more information, go to https://employeedental.metlife.com/dental/public/EmpEntry.do or call 855-638-8371.

Military retirees may call 888-838-8737 or visit https://tricare.mil/CoveredServices/Dental/TRDP to enroll in the TRICARE Retiree Dental Plan.

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