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Welcome to Hawaii, The Aloha State

Welcome to Hawaii, The Aloha State

Welcome to Hawaii, The Aloha State

How Do You Access Health Care When You Arrive in Hawaii?

Aloha and E Komo Mai! (Welcome!) When active-duty military arrive in Hawaii, your personnel office will ensure that you in-process through your service’s Military Treatment Facility (MTF). There you will be presented with available TRICARE health care system options.

TRICARE Prime is the military’s managed care option and is available at the Air Force’s Hickam Clinic, Tripler Army Medical Center, Schofield Barracks Health Clinic, Marine Corps Base Hawaii Clinic, Makalapa Clinic and the Coast Guard’s Sand Island Clinic.

Each military MTF offers orientation sessions at enrollment sites that explain TRICARE Prime. Spouses are encouraged to attend the orientation with active-duty service members. You and your family will be assigned a primary care manager (PCM) at your respective clinic that will manage your health care.

In Hawaii, Health Net Federal Services is the TRICARE Managed Care Support Contractor and civilian partner of the military health care system.

For more information about TRICARE, call 800-242-6788 or visit your nearest TRICARE Service Center.

15th Medical Group

The 15th Medical Group is a premier outpatient clinic that provides comprehensive health services for 21,243 eligible beneficiaries for the Hickam military ohana and surrounding areas. Additionally, the group consists of a staff of 263, nine buildings and a $10.2 million budget. Also, the group averages 6,469 outpatient visits, 8,723 prescriptions, 3,050 lab procedures and 922 radiology films per month. Furthermore, the group has supported unique PACAF missions throughout the Pacific AOR to include Operation Deep Freeze, JPAC missions and USNS Mercy.

Central Appointments 808-448-6000
Dental Clinic Appointments 808-448-6371

The 15th Medical Group Dental Clinic offers general dental services. It is open to active-duty personnel only. Family members need to enroll in the Delta Dental Plan. Dental clinic appointments can be made by calling 808-448-6371/6372. The clinic’s hours of operation are 8 a.m. to 4:30 p.m. Monday and Friday; and 7:30 a.m. to 4:30 p.m. Tuesday, Wednesday and Thursday. Sick call is available at 7:30 a.m. and 1 p.m. Additionally, 24-hour emergency care is available. For after-hours care, call 808-448-6194.

Flight Medicine

Appointments 808-448-6140
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays. Must be on flying status or dependent of flyer.

Laboratory Services 808-448-6709
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays.

Optometry Clinic 808-448-6160
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays.

Pediatrics 808-448-6282
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays.

Pharmacy 808-448-6261
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays.

Physical Therapy Appointments 808-448-6137
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays. Consult from primary care provider required for physical therapy visit.

Preventative Health Assessment (PHA) 808-448-6334
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays. Nonflyers only; if on flight status see Flight Med for PHA.

Primary Care Clinic 808-448-6100
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays.

Radiology/X-ray 808-448-6168
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays.

Women’s Health Clinic 808-448-6171
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday, closed weekends and federal holidays.

Note: The 15th Medical Group is closed every third Thursday of the month for readiness training. Services are not available on these days.

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