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Getting Settled

Getting Settled

Maxwell AFB Our Military Getting Settled

 

HEALTH CARE

42nd Medical Group

300 S. Twining St., Bldg. 760
Central Appointments
334-953-3368
www.airforcemedicine.af.mil/MTF/Maxwell 

The 42nd Medical Group provides medical, dental and public health services for personnel assigned to Maxwell Air Force Base and their eligible beneficiaries. The group offers care in family medicine, internal medicine, mental health, dentistry, optometry, physical therapy and more.

For after-hours care, call 334-953-3368 for referral authorization. If there is a medical emergency, call 334-953-9911 or off-base 911.

Dental care is available to active-duty military only. Family members of active-duty personnel are encouraged to use the TRICARE Dental Program. Program information is available by visiting www.tricare.mil/CoveredServices/Dental/TDP.

TRICARE

TRICARE is the health care program for active-duty and retired service members, their families and survivors. TRICARE provides health plans, prescriptions, dental plans and other special health programs to its beneficiaries. TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICARE offers a range of health care plans. TRICARE Prime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you use TRICARE Prime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care your PCM cannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. On Jan. 1, 2018, TRICARE Standard and Extra were combined into a new plan, TRICARE Select. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll in TRICARE Select, you may schedule an appointment with any TRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than the TRICARE allowable charge; you are responsible for these extra charges. TRICARE also offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regular TRICARE coverage and other scenarios.

TRICARE coverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in DEERS immediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already using TRICARE Select, moving is easy. When you arrive at your new location, update your personal information in DEERS. Then find TRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however, TRICARE will allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visit www.tricare.mil. For more information about recent changes to TRICARE, visit https://tricare.mil/changes.

HOUSING 

Housing Management Office

400 E. Maxwell Blvd.
334-953-5718
www.housing.af.mil/units/maxwell 

The Maxwell Air Force Base Housing Management Office is ready to support you in the transition to your new home and community. Use the resources provided to become familiar with the housing options and support services available to you. When you arrive at Maxwell Air Force Base, visit the HMO to receive invaluable information, counseling and guidance prior to entering into a written lease or rental/sales contract for housing.

Unaccompanied Housing

Gunter 334-416-1389
Maxwell 334-953-5492

Unaccompanied housing is provided for unaccompanied airmen in the ranks of E-1 to E-3 and E-4 with less than three years of service. Each airman is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. The dormitories are within walking distance of all base facilities. Enlisted dormitory room assignments can be made in advance by your sponsor. During your orientation, an office representative will inform you of all Air Force and base-specific policies.

Unaccompanied airmen in the rank of E-4 with greater than three years of service and above will move into housing in the local community.

Maxwell Family Housing

400 E. Maxwell Blvd.
334–262–1630
www.maxwellfamilyhousing.com 

At Maxwell Air Force Base, military family housing is privatized. In addition to your option to purchase and rent housing in the local community, you may choose to live in privatized housing by signing a tenant lease agreement with Hunt Military Communities, which owns the family housing and is responsible for maintaining, repairing, constructing and managing the community.

For comprehensive information about homes and amenities available in the Maxwell privatized housing community, visit the Maxwell Family Housing website.

MAIL

Post Office

550 E. Maxwell Blvd.
800-275-8777

PETS

Veterinary Clinic

151 S. Arnold St. 334-953-7357

The Maxwell Air Force Base Veterinary Treatment Facility is professionally staffed by Army Veterinary Corps personnel with the primary mission of providing complete veterinary care for all government-owned animals.

Its staff understand how important your pet is to you and with that in mind, the clinic also offers many types of routine care services for the pets of military families. For availability of services or to schedule an appointment, call the clinic. All pets living on base must be registered with the VTF upon arrival.

Due to limited manpower and resources, most veterinary emergency cases are best served through a full-service civilian veterinary hospital.

RELIGIOUS GUIDANCE

Maxwell Chapel Services

334-953-2109

The U.S. Air Force Chaplain Corps is dedicated to preserving your right to worship. It provides for a broad spectrum of worshipers. If you are seeking spiritual support for any denomination or faith group, it will do its best to assist you.

For a listing of chapel services, go to www.fb.com/maxwellchapel.

VEHICLE REGISTRATION

There is no longer a requirement to register your vehicles with Maxwell Air Force Base. All privately owned vehicles on base must be insured, and a current license plate is required. Alabama state traffic laws apply on base. See the Getting To & Around Montgomery County chapter on
Page 20 for more information. All vehicles entering or leaving base are subject to search.

 

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