NSB New LondonCommunity
Personal Property (Household Goods)
Building 84, Second Floor
Toll Free: 877-313-0682
When moving, military families want to ensure their household goods are transported in a safe and timely manner to their new duty location. This is the responsibility of the Personal Property Office at both your current duty station and the Personal Property Office here.
As soon as you receive PCS orders, you are encouraged to contact the Personal Property Office at your current duty location to arrange for shipment of household goods to your next duty station. Once you have arranged for either temporary or permanent housing near Naval Submarine Base New London, you need to contact the Personal Property Office to arrange for delivery of your household goods when you arrive. The number to call for delivery is 860-694-4650 or 877-313-0682.
SUBASE New London’s Personal Property Office is committed to providing quality customer service and arranging every facet of your move so that it takes place as smoothly as possible. Whatever your moving needs are, we are here to help you. We handle all moves for Navy, Coast Guard, Marine Corps, Army, Air Force and DOD civilians in southeastern Connecticut.
We provide services in the following areas:
- Setting up a government move.
- Setting up a do-it-yourself move (DITY).
- Short- or long-term storage.
- Providing briefs for deploying units.
- Group counseling.
- General assistance in planning your move.
When you receive permanent change of station, retirement or separation orders, you can schedule your household goods move over the internet on the website www.move.mil. This allows you to point-click-move 24/7. This system provides you an application module, online counseling and online entitlement information. You will need to have the following available: your official orders, dependent documents and a power of attorney, if required.
For people who like face-to-face contact, the Personal Property Office provides friendly, trained staff to help you with your move. Just call the outbound/counseling staff at 860-694-4650 or toll free 877-313-0682, or visit the Personal Property Office, in Building 84 across from the Dealey Plaza. The Personal Property Office’s hours are 7 a.m. to 4 p.m. Monday through Friday. If you have a special need, contact the Personal Property transportation officer to make other arrangements.
The things that you will need to bring to execute your move are:
- One copy of your PCS orders.
- Power of attorney or notarized letter of authorization (if someone other than the service member is arranging the move).
Our carriers and agents require notice, in advance, of at least five working days to accept a shipment. Please take this time frame into consideration when planning your move.
For additional information regarding any household goods movement entitlement or program, contact our Personal Property Office at 860-694-3670/3504/4650/3591, DSN 694-3670/3504/4650/3591 or toll free 877-313-0682.