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Out of Area Medical Attention and Care

Out of Area Medical Attention and Care

If you have a medical problem that is non-emergent, you must have an authorization prior to seeking/receiving healthcare in order to avoid point of service claims. Active Duty Family Members, Retirees and their Family Members may call Humana Military (TRICARE) at (800) 444-5445 directly to obtain authorization and help finding a network provider for urgent care.

 

Active Duty Service Members are required to have a referral from their PCM for non-emergent or urgent services and should call the Referral Management Office at (866) 207-7603, option 4 or (580) 558-2000, option 4. For an after-hours authorization, please contact the on-call PCM by using the after-hours process described in Question #4.

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